1081 Treeshade Drive – St. Peters, MO 63376 - (314)974-8011 – JeffScraper@live.com
Hands on leader known for creating a success oriented and accountable culture. Recognized as a pragmatic leader
with the ability to simplify complex opportunities by aligning processes and people around company and customer
objectives. Known for developing high functioning teams by consistently assessing and developing talent.
Successful history of delivering business plans while maintaining focus on bottom line and big picture goals.
Consistent track record of successfully leading cross functional teams through collaborative thinking.
Cross Functional Team Leadership
Profit and Loss Accountability
Supply Chain & Logistics
2015 – 2016 CHEP Recycled Pallet Solutions St. Louis, MO
Complete P&L responsibility for plants in St. Louis, MO and Springfield, MO generating $12 million in annual
Led team consisting of 3 managers and 40 plant employees increasing job satisfaction, improving
productivity and preparing them for future roles.
Increased plant production by 50% through improvement in hiring practices, operational efficiencies and
Reduced recordable accidents to one versus seven in prior year through employee training and increased
Increased customer satisfaction through implementation of quality improvement program.
2. 2004 – 2014 Iron Mountain, Inc. St. Louis, MO
Operations Manager/Project Manager
Directed operational activities for 11 facilities containing 3.75 million cubic feet of records storage for
industry leading information management corporation.
Led turnaround of market performance measured by key performance indicators. Moved performance
from bottom 5% in 2005 to top 10% in 2006 and maintained results through 2014.
Worked collaboratively with clients and internal teams to scope, plan, execute and track on-site and off-site
projects to insure profitable, on time completion and total customer satisfaction.
Selected as member of field leadership team that assisted in the development and implementation of lean
optimization programs on a national level.
Drove improvements in all aspects of facility management including maintenance, safety and security,
capacity management, construction, and disaster recovery by working collaboratively with vendors,
customers and internal teamleaders.
1999 – 2003 Budget Car and Truck Rental St. Louis, MO
Promoted from National Quality Assurance Manager at Ryder TRS following acquisition by Budget Car and
Directed regional activities covering a five statearea that generated $26 million in revenue annually
through 125 corporate and agency locations.
Drove 20% revenue growth from 2000 to 2001 through growth in distribution base, employee training and
improvements in operational efficiencies.
Worked collaboratively with operations, sales and maintenance teams to successfully integrateRyder TRS
and Budget Truck Rental fleets following acquisition.
Wichita State University – BBA, Marketing