Jeff Clements has over 20 years of experience managing complex logistics operations. He has a proven track record of successfully executing large projects and overseeing operations in austere overseas environments. Clements specializes in transition management and has led the successful transition of multiple high-profile contracts. He is known for his strong leadership skills and ability to unite diverse teams to achieve results.
1. Jeff Clements
3247 FM 252, Jasper, TX 75951
E-Mail: jclements@cdcsco.com
Phone: 409.382.9986
QUALIFICATIONS SUMMARY:
A dedicated and respected leader with over 20 years’ experience managing complex logistics operations. Offers a proven
and tested track record of successfully executing large projects of ever-increasing size and complexity, including in-depth
knowledge of the safety, quality, financial and HR aspects of a program. Possesses a keen understanding of the need to
balance operational and financial goals, while realizing the critical role a strong safety culture plays in obtaining results.
Passionate about integrity, excellence, accountability, and transparency of operation. Described by peers as logical,
aggressive, well-written and organized. Considered to be reliable and mission-driven. An ardent believer in the principles
of servant-leadership, the value of mentorship, the significance of caring for the employee and the critical importance
listening plays in personal, professional and organizational growth.
Specializes in successful execution of difficult, high OPTEMPO program transitions
Adaptable and flexible project integration planner and change management specialist
Extensive program management experience leading teams in austere overseas environments
Well versed in program finance oversight, including P&L responsibility and knowledge of invoicing and DSOs
Considered the “go-to” asset for analysis, diagnosis and repair of failing operations
Develops and implements solutions that increase efficiency, streamline processes and raise profitability
Skilled at holding subcontractors, vendors and other external entities accountable
Able to create and foster external relationships to benefit the organization's goals
Excellent communicator able to unite diverse entities into a cohesive, results-producing group
Proven proficiency at briefing senior level customers on program specific topics
SIGNIFICANT ACCOMPLISHMENTS AND KEY EXPERIENCE:
Director of Operations for $650M+ technical and ground maintenance support program in Iraq
Transition Manager for $200M+ Iraq Maintenance and Tire Repair (IMTR) Contract
o Lead Team to successfully transition major overseas contract in 45 days, setting new URS FS standard
Transition Manager for $70M+ bridge contract in Iraq between DoD USF-I to DoS USM-I under 402nd
AFSB
(IMTR), a ground-breaking contract in terms of scope and complexity
o United a Team of eleven diverse and competing businesses to support complex mission requirements for
the Department of State (DoS) and Office of Security Cooperation-Iraq (OSC-I)
o First URS contract to receive “Exceptional” ratings from Government customer in all Contractor
Performance Assessment Report (CPAR) categories
o Ensured compliance for all ITAR/EAR export licenses for multiple force protection and biometric systems
Major contributor to management team responsible for $100M + sole source award of the Maintenance and
Supply Operational Support (MSOS) contract to support the Department of State (DoS) in Iraq
Program Manager for two successful programs – APS-4 Korea and USAF IUID Part Marking Contract
Capture Manager for several major proposals (partial list below):
o Iraq Maintenance and Tire Repair (IMTR) - $200M+ win
o IMTR new Mission Assumption Proposal – $60M+ addition to IMTR
o Responsible Reset Task Force (R2TF) – $10M+ addition to IMTR
o APS-5 Qatar and USAF Item Unique Identification (IUID) Part Marking Contract ($2.3M award)
Key contributor to recovery of full IMTR Request for Equitable Adjustment (REA) worth over $1.5M
Developed and implemented Early Demobilization Withholding initiative that recovered over $1M in program EBIT
Recovered over $450K in profit (EBIT) from external recruiting partners due to early demobilizations
Developed a unique maintenance skills testing program for LOGCAP by collaborating with a local Houston college
– a first of it’s kind; expanded skills testing to include pre-Houston assessment, saving $250K in unnecessary
deployment costs and $19K in testing fees
Increased staffing levels from 70% to 95% on LOGCAP III via new overbook strategy; maintained 95% staffing
levels, and created detailed attrition and deployment tracking; saved jobs and reduced recruiting expenses
Provided Transition Planning and Reduction-In-Force (RIF) Management to Logistics Civil Augmentation Program
(LOGCAP) III TO139 - TO159, including lead speaker at Site Manager’s Conference
Initiated Job Placement Assistance Program (JPAP) for returning employees from OCONUS operations
Developed and implemented a new DCAA compliant time keeping system for 450 employee program in two weeks
Active Department of Defense (DoD) Security Clearance since 10/2006
Linkedin Profile: http://www.linkedin.com/pub/jeff-clements/55/823/93b
2. PROFESSIONAL EXPERIENCE:
Supply Manager (full-time volunteer position)
Mercy Ships, a global medical charity - served in South Africa and Madagascar aboard the m/v Africa Mercy
April 2015 to September 2016
Directly responsible for full life-cycle maritime logistics operation, including the order, receipt, storage and issue of all
non-medical supplies aboard m/v Africa Mercy, the world’s largest privately owned hospital ship
Worked with multi-national volunteer team to facilitate process development, implementation and improvement
Streamlined ordering process, optimized limited ship-board storage space and calculated ROPs against long lead times
Coordinated with two international depots and external chandlers to ensure timely replenishment of stocks
Director of Operations / Executive Consultant / Owner
Clements Defense Consulting Services - served in multiple U.S. locations, Iraq, Kuwait and U.A.E.
February 2011 to April 2015
Transition Manager and Director of Operations for two large, complex operations in Iraq.
Facilitated all program export licenses, including Department of State (DoS) Directorate of Defense Trade Controls
(DDTC) International Traffic in Arms (ITAR) and Commerce (DoC) Bureau of Industry and Security (BIS) Export
Administration Regulations (EAR) licenses and technical assistance agreements for multiple force protection systems.
Briefed senior and General Officer level customers on behalf of prime contractor, as well as weekly interface with
Government representatives.
Provided support to Program Management and Business Finance Operations.
Provided proposal support on multiple projects, including technical writing; developing transition plans; developing
statements of work for potential Teammates; analysis and review of RFP; and subcontract negotiation support.
Provided operational management and oversight of 11 subcontractors.
Director of Operations / Program Manager – Expeditionary Operations Support
URS Corporation (Federal Services Division, Defense Maintenance and Logistics Group)
Served in multiple U.S. locations, Iraq, Kuwait, U.A.E., Qatar, Korea and Japan
January 2009 to February 2011
Provided customer liaison and operations support, including issues relating to contracts, human resources and finance,
as well as operational assessments, on all EOS contracts.
Programs supported included LOGCAP III (Iraq and U.A.E), Iraq Maintenance and Tire Repair (IMTR), Kuwait Theatre
Provided Equipment Refurbishment (TPER), Army Prepositioned Stocks (APS)-4 Korea and USAF Parts Marking
Program (locations included Japan, Turkey, Italy, Portugal, Guam and other international locations).
Program Manager for the APS-4 Korea contract with over 120 employees; PM for USAF Parts Marking Program.
Provided Capture Management support on multiple EOS proposal efforts.
Responsible for oversight of all DoS DDTC ITAR and DoC BIS EAR export licenses for all EOS programs.
Representative for Defense Maintenance & Logistics (DM&L) Group to URS’ Federal Services Communication Team
Director of Operations - LOGCAP III
URS Corporation (EG&G Division) - served in multiple U.S. locations, Iraq and U.A.E.
December 2005 to December 2008
Managed all aspects of CONUS operations for 1450+ employee program with revenue in excess of $650M.
Provided support to Program Director and performed DPM responsibilities in his absence.
Shepherded the resources of a multi-disciplined workforce to accomplish program goals.
Senior level company representative and liaison to prime contractor and external vendors.
Worked with contracts team in reviewing SOWs, preparing cost models and technical narratives for negotiations.
Directed recruiting, processing, screening and hiring of all overseas candidates; averaging over 1100 hires per year.
Coordinated staffing requirements with OCONUS management. Increased staffing levels from 70% to 95%.
Developed and implemented Early Demobilization Withholding initiative that recovered over $1M in program EBIT.
Negotiated, wrote and managed all subcontracts and service agreements related to program including external
recruiters, medical providers, travel agencies, and passport expeditors.
New initiatives included development and implementation of maintenance skill level testing, detailed attrition and
deployment tracking, Job Placement Assistance Program (JPAP) for employees returning from OCONUS operations,
program continuity books, development of Candidate Deployment Packet, improved recruiting processes and increased
efficiency in candidate processing. Responsible for document control and all employment agreement revisions.
3. Mission Assurance Manager – Aerospace Technical Services Group
URS Corporation (EG&G Division) – Austin, TX
July 2005 to November 2005
Provided quality assessment, training and standardization support for all strategic business units and programs
throughout the URS-EG&G ATS Group.
Identified problem areas, coordinated and monitored implementation of corrective actions, and analyzed
improvements for desired outcome.
In the short time in this role, developed and supervised implementation of new DCAA compliant time keeping system
for 450 employee program in two weeks.
Developed comprehensive supervisor management training program for company managers and supervisors working
on the company’s Iraq projects.
Regional Operations Manager – LOGCAP III
URS Corporation (EG&G/LSI Divisions) – stationed OCONUS – Northern Region, Iraq
December 2004 to May 2005
Managed eleven (11) operations on seven (7) different U.S. military Forward Operating Bases (FOBs) – ranging from
military warehousing to Add-on-Armor (AOA) to Direct Support to Organizational Maintenance of military vehicles.
Established a superb working relationship with the customer and set the standard for operational performance and
reporting theatre wide. Lead a team of 14 supervisors and 201 employees.
Warehouse Manager – LOGCAP III
URS Corporation (Eagle Support Services) – stationed OCONUS – Tikrit, Iraq
May 2004 to December 2004
Supervised four (4) foremen and over forty (40) personnel in a challenging environment.
Directed day to day warehouse operations; maintained daily interface with the military; enforced policies and
procedures of both the company and the U.S. Army supply system.
Oversaw the transition from two warehouses to one Multi-Class Forward Distribution Point (FDP), implemented 24
hour operations for the Freight Forwarding Point and oversaw the successful transition to a new warehouse location.
Selected for special assignment to warehouse operation in Mosul. Provided the leadership to turn a failing operation
into a success and re-established a good working relationship with our customer.
Implemented a successful cross training program, completely revamping the receiving/issue process using Velocity
Management principles and implemented corrective measures for the proper storage of HAZMAT and sensitive items.
Effectively managed employee scheduling, payroll, discipline and other HR issues.
Officer in Charge/Clerk
United States Postal Service (USPS) – stationed in Dallas Region/Newton, TX
September 1998 to April 2004
Provided business management oversight including budget analysis and planning, payroll, timekeeping, accounting
revenue collection and consolidation.
Supervised eleven (11) employees including scheduling, leave control, training, safety, recognition and discipline.
Oversaw operations; identified and corrected safety hazards, security lapses and unproductive procedures.
EDUCATION and SPECIALIZED TRAINING:
11/2015 Certified Internal Auditor, IAW Mercy Ships
Safety Management System (ISM Code)
6/2015 Red Cross CPR and Maritime Basic Safety
Training (BST), including live firefighting assessment
12/2010 URS Defense Maintenance and Logistics (DM&L)
Capture Management Training
9/2010 URS Federal Services Business Management
Training Program (BMTP)
9/2010 Shipley – Capture Management; 5/2010 Shipley
– Federal Proposal Writing
3/2007 Corporate Financial Systems/CostPoint; 1/2006
Contracts Management;
9/2005 Lean Six Sigma Training, Green Belt Certified;
6/2007 Black Belt Qualified (staffing level project)
8/1989 Angelina College – CW/Business Administration