A PPT on business ethics. Topics: Ethics In Business Activities Ethics in Finance Ethics in Budgeting process Ethics in Customer Services Ethics in Marketing Ethics in Human Resource Ethics in Production Ethical Dilemma In Businesses Causes of Ethical Dilemma In Businesses Case Study - Anthony Soohoo co-founder and CEO of Dot & Bo How To Resolve Ethical Dilemmas In Businesses ? Management Ethics Managing Ethics Types of Management Ethics Ethical Leadership Example of An Unideal Leader

1. Business
Ethics
B y G r o u p C
U d y a n C h a u h a n
S u m a n C h a n d e l
S u d h a n s h u G u p t a
V i s h a l M i t t a l
L a k s h a y G u p t a
J a t i n S u t h a r

2. Ethics In
Business
Activities
Ethics in Finance
Ethics in Budgeting
Process
Ethics in Customer
Services
Ethics in Marketing
Ethics in Human
Resources
Ethics in
Production

3. Ethics in Finance
• Accounting is a field which requires
high accuracy and interpretation. Small
discrepancies can displace large sums
of money.
• Ethical practices ensure that there are
not any intentional inaccuracies or
false accounting practices.

4. Ethics in Budgeting
process
• Budgeting is the process of allocating a company’s
financial resources.
• For a budgeting process to be carried out ethically
requirements are:-
• Honesty
• Responsibility
• Resolution of conflicts of Interests

5. Ethics in Customer
Services
• Ethics in customer services present a
company in good light and customers
trust your company irrespective of high
prices or minor service lapses.
• It improves quality of service and fosters
positive relationship between company
and customer.

6. Ethics in Marketing
• Marketing includes activities of showing
and advertising a company’s product in
the best possible way.
• Ethics in Marketing denotes the practice
is marketing in business in an ethical and
moral way. It means intentionally
applying the standard of justice and
represents the company to others.

7. Ethics in Human
Resource
• Ethics in Human Resource indicates the
treatment of employees with ordinary
decency and distributed justices.
• The ethical business activities
contributes to the business goals as the
employees will feel motivated and they
will work with efficiency and
effectiveness.

8. Ethics in Production
• It is a subset of business ethics that is
meant to ensure that the production
function or activities are not damaging
to the consumer or the society.
• We can also say that whatever product
company produce it should be
environment-friendly and ensuring the
health and safety of consumer.

9. Ethical Dilemma In Businesses
What is an Ethical Dilemma?
It is a situation in which a difficult choice has to
be made between two courses of action either
of which entails transgressing a moral principle.

10. Causes of Ethical Dilemma In
Businesses
• Pressure from management – Each company’s culture is different,
but some companies stress profits and results above all else. In
environments, management may turn a blind eye to ethical
• Ambition and discrimination – Individual workers may be under
financial pressure or simply hunger for recognition.
• Used as negotiation tactics – Pressure to get the very best deal or
price from another business can cause some workers to negotiate in
bad faith or lie to get a concession.

11. A Case Study
Anthony Soohoo cofounder and CEO of Dot & Bo
• Worked as a product manager on Apple’s PowerBook
team.
• About to launch a new product.
• During testing a very small sample size was found to
be flawed and could be harmful.
• Anthony was under great pressure whether to hold
off bringing the product to market or not. There
were good arguments on both sides.
Lesson – Trust your gut feeling to do the right thing
for the customers (people in life).

12. How To Resolve Ethical
Dilemmas In Businesses ?
• Identify relevant facts
• Identify relevant issues
• Identify possible situations
• Evaluate each possible solution
• Compare and assess consequences
• Decide on solution
• Take Action

13. Management Ethics
Management ethics is a set of principles and rules dictated by
upper management that define what is right and wrong in an
organisation
It is guideline that helps direct a lower manager’s decisions in
the scope of his or her job when a conflict of values is
presented

14. Managing Ethics
• Management of Ethics is the ethical treatment of the employees,
stockholders, owners and the public by a company.
• It is the study of standards of business behaviour which promote
human welfare and good
• Ethics in the workplaces helps ensure that when leaders and
managers are struggling in times of crisis and confusion, they
retain a strong moral compass.

15. Types of Management Ethics
• Three Types of management Ethics
• Immoral Management – A style devoid of ethical principles and active
opposition to what is ethical .
• Moral Management – Conforms to high standards of ethical behaviour
• Amoral Management –
Intentional – does not consider ethical factor
Unintentionally – casual or careless about ethical considerations in
business

17. Ethical
Leadership
Being ethical and honest all
times.
Telling the truth; don’t hide or
manipulate information.
Admitting failure and not trying to
cover it.
Communicating shared ethical
values to employees through stories
and slogans .Rewarding employees who behave
ethically and punish those who do
not .Protecting employees who bring to
light unethical behaviors or raise
ethical issues.

18. Improving Ethical Behavior
• Hire individuals with high ethical standards
• Establish codes of ethics and Decision rules
• Lead by example
• Provide ethics training
• Conduct social audits
• Provide support for individuals facing ethical dilemmas

19. Example
of
An
Unideal
Leader

20. THANK
YOU