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JANET M GROVE
lilmsgroove37@gmail.com
(541)656-0224
ACCOMPLISHMENTS
Outstanding Performance Awards VA Hospital Federal Civil Service, ‘94, ‘95, ‘96
PROFESSIONAL LEADERSHIP EXPERIENCE
Entrepreneur Business Owner
CPR & First Aid Certification 1978-2022
General Studies Speech, English Comp, Blue Mt Community College Pendleton OR 2013
CDL – First Student Portland, OR
Oregon Boat Operator
Diversity Trainee
BUSINESS EDUCATION
CRT: WORD, Excel & Power Point @ New Horizons 8285 SW Nimbus Ave., Beaverton, OR 97005
Clerical Vocational Business Trade MDTA Program @ PCC, 049 SW Porter St., Ross Island Campus, Portland, OR 1 yr F/T
Telephone Etiquette, Office Professionalism and Business Procedure. Typing, Filing, Business & Office Machines, Bookkeeping,
Accounts Payable & Receivable, Payroll, Business Math & English professional etiquette, oral and written communications &
correspondence. While in attendance I organized a working filing system in registrar’s office and caught up one year of back filing.
VOLUNTEER EXPERIENCE
Event Planner & Activities Assistant
Combined Federal Campaign Coordinator
Aglow Intercessor, In Home Bible Ministry
Sunday School Youth Teacher
WORK HISTORY
Hospice, In home Care, Consumer Direct WA State 2022 (temp position)
Receptionist, /General Office Greet public, answer phones, take msg, process mail, file daily case reports. Dept of
Justice Child Support Division, Pendleton, OR 97801 (temp position)
Receptionist/Finance Assistant, Office Trainer: ConAgra Foods, Weston OR. Barrett Business Services, Hermiston OR
97838 (temp position)
Member Intake Specialist: 2yrs Appointment making schedule in a busy call center setting, screen and direct members,
respect confidentiality, emphasis on strong communication skills, and courteous mannerism. Epic care Nurse Triage per
protocol.
PBX Switchboard Operator: 2 yrs Operate a busy hospital/clinic switchboard. Respond professionally to emergent
situations. Respect patient confidentiality, strict adherence to HIPPA regulations. Trained in diversity, equity & inclusion.
Kaiser Permanente, 500 NE Multnomah, Suite 100, Portland, OR 97232, (800) 813-2000
Receptionist/Secretary for Nursing Administration. Answer screen and direct calls and visitors appropriately, provide
clerical support to Mgmt team, word processing, type correspondence, transcribe meeting minutes and prepare meeting
agendas, type program reports, maintain service chief’s calendar, assist nurse recruiter with recruitment and processing
of new hires, serve as trainer for new office staff, 3yrs Office Mgr. Rep for successful annual Combined Federal
Campaigns, Co-chair Executive Secretaries Council. Dept Veterans Affairs Medical Center- Nursing Administration, PO
Box 1034, Portland, OR 97201 (503) 220-8262, 10 yrs Civil Service $26450/annual
Central Supply Clerk/Dispatch Receive phone inquiries, dispatch all requested medical and surgical supplies, process
daily patient charges, maintain accurate inventory control. Queens Hospital Punchbowl, Honolulu, HI.
Cashier Greet & assist customers in large retail outlet store, make change, process credit card payments, keep clean
work environment, assist with end of year inventory. JC Penneys Lloyd Center Mall, Portland OR.
Nurses Aide Feed, assist in washing & dressing, help maintain patient comfort & hygiene. Kearney Care Center Portland,
OR. 2 yrs

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Resume 2023.docx

  • 1. JANET M GROVE lilmsgroove37@gmail.com (541)656-0224 ACCOMPLISHMENTS Outstanding Performance Awards VA Hospital Federal Civil Service, ‘94, ‘95, ‘96 PROFESSIONAL LEADERSHIP EXPERIENCE Entrepreneur Business Owner CPR & First Aid Certification 1978-2022 General Studies Speech, English Comp, Blue Mt Community College Pendleton OR 2013 CDL – First Student Portland, OR Oregon Boat Operator Diversity Trainee BUSINESS EDUCATION CRT: WORD, Excel & Power Point @ New Horizons 8285 SW Nimbus Ave., Beaverton, OR 97005 Clerical Vocational Business Trade MDTA Program @ PCC, 049 SW Porter St., Ross Island Campus, Portland, OR 1 yr F/T Telephone Etiquette, Office Professionalism and Business Procedure. Typing, Filing, Business & Office Machines, Bookkeeping, Accounts Payable & Receivable, Payroll, Business Math & English professional etiquette, oral and written communications & correspondence. While in attendance I organized a working filing system in registrar’s office and caught up one year of back filing. VOLUNTEER EXPERIENCE Event Planner & Activities Assistant Combined Federal Campaign Coordinator Aglow Intercessor, In Home Bible Ministry Sunday School Youth Teacher WORK HISTORY Hospice, In home Care, Consumer Direct WA State 2022 (temp position) Receptionist, /General Office Greet public, answer phones, take msg, process mail, file daily case reports. Dept of Justice Child Support Division, Pendleton, OR 97801 (temp position) Receptionist/Finance Assistant, Office Trainer: ConAgra Foods, Weston OR. Barrett Business Services, Hermiston OR 97838 (temp position) Member Intake Specialist: 2yrs Appointment making schedule in a busy call center setting, screen and direct members, respect confidentiality, emphasis on strong communication skills, and courteous mannerism. Epic care Nurse Triage per protocol. PBX Switchboard Operator: 2 yrs Operate a busy hospital/clinic switchboard. Respond professionally to emergent situations. Respect patient confidentiality, strict adherence to HIPPA regulations. Trained in diversity, equity & inclusion. Kaiser Permanente, 500 NE Multnomah, Suite 100, Portland, OR 97232, (800) 813-2000 Receptionist/Secretary for Nursing Administration. Answer screen and direct calls and visitors appropriately, provide clerical support to Mgmt team, word processing, type correspondence, transcribe meeting minutes and prepare meeting agendas, type program reports, maintain service chief’s calendar, assist nurse recruiter with recruitment and processing of new hires, serve as trainer for new office staff, 3yrs Office Mgr. Rep for successful annual Combined Federal Campaigns, Co-chair Executive Secretaries Council. Dept Veterans Affairs Medical Center- Nursing Administration, PO Box 1034, Portland, OR 97201 (503) 220-8262, 10 yrs Civil Service $26450/annual Central Supply Clerk/Dispatch Receive phone inquiries, dispatch all requested medical and surgical supplies, process daily patient charges, maintain accurate inventory control. Queens Hospital Punchbowl, Honolulu, HI. Cashier Greet & assist customers in large retail outlet store, make change, process credit card payments, keep clean work environment, assist with end of year inventory. JC Penneys Lloyd Center Mall, Portland OR. Nurses Aide Feed, assist in washing & dressing, help maintain patient comfort & hygiene. Kearney Care Center Portland, OR. 2 yrs