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Tying Process Model Quality to the Modeling Process:
   The Impact of Structuring, Movement, and Speed
   Jan Claes, Irene Vanderfeesten, Hajo A. Reijers, Jakob Pinggera, Matthias
Weidlich, Stefan Zugal, Dirk Fahland, Barbara Weber, Jan Mendling, Geert Poels
The Process of Process Modeling




                                                                          RESEARCH

   Properties of                            Properties of    Properties of              Properties of
   textual description                        modeler       modeling process          resulting model


      Modelers were asked to construct a process model of a
        case based on a given informal textual description

Tying Process Model Quality to the Modeling Process:                           Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                                  2/16
Cheetah Experiment Platform
                                                       http://cheetahplatform.org




Tying Process Model Quality to the Modeling Process:             Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                    3/16
Replay model construction process




Tying Process Model Quality to the Modeling Process:   Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                          4/16
Event Log
                                                       CREATE_XOR_GATEWAY
                           CREATE_ACTIVITY                                 CREATE_EDGE
    CREATE_START_EVENT                                                          CREATE_AND_GATEWAY




                                                                                       MOVE_ACTIVITY
    DELETE_ACTIVITY
                           NAME_EDGE                                     CREATE_EDGE_BENDPOINT

                                                       RENAME_ACTIVITY

Tying Process Model Quality to the Modeling Process:                            Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                                   5/16
PPMChart: examples




                                                          Create activity
                                                          Create AND gateway
                                                          Create edge
                                                          Move activity
                                                          Rename activity



Tying Process Model Quality to the Modeling Process:   Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                          6/16
PPMChart: examples




                                                       Create activity              ACT
                                                       Create
                                                       XOR gateway       X                          X
                                                       Create edge
                                                                                    ACT




Tying Process Model Quality to the Modeling Process:                         Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                                7/16
PPMChart: examples


                                                       Move objects
                                                       short after creation




Tying Process Model Quality to the Modeling Process:      Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                             8/16
PPMChart: examples




                                                       Move objects
                                                       at the end


Tying Process Model Quality to the Modeling Process:          Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                 9/16
PPMChart: examples




                                                       Move objects
                                                       regularly



Tying Process Model Quality to the Modeling Process:                  Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                       10/16
Conjectures

     C1: Structured modeling is positively related to
      the understandability of the resulting model.
     C2: A high number of move operations is
      negatively related to the understandability of
      the resulting model.
     C3: Slow modeling is negatively related to the
      understandability of the resulting model.


Tying Process Model Quality to the Modeling Process:   Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                        11/16
Metrics

  Understandability
  Measured by perspicuity:
        “a model that is unambiguously interpretable and can be made
        sound with only small adaptations based on minimal
        assumptions on the modeler’s intentions with the model ”
  Calculation
          Correct syntax errors/ambiguities if possible
          Transform BPMN model to WF-net
          Check soundness of WF-net

Tying Process Model Quality to the Modeling Process:   Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                        12/16
Metrics

     Structured modeling
     Creating blocks ‘as a whole’ (before moving on
      to the creation of the rest of the model)

                                                           ACT

                                 ACT                   X          X

                                                           ACT


Tying Process Model Quality to the Modeling Process:             Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                  13/16
Results

     C1: structured modeling – understandability
                     maxSimulBlock                                      perspicuity
                                                                       perspicuity            0,028*
                     percNumBlockAsAWhole                               perspicuity                0,030*
     C2: number of moves – understandability
                      avgMoveOnMovedElements
                     avgMoveOnMovedElements                            perspicuity
                                                                        perspicuity           0,049*
                                                                                                  0,049*
                      percNumElementsWithMoves
                     percNumElementsWithMoves                          perspicuity
                                                                        perspicuity           0,648
                                                                                                  0,648

     C3: speed – understandability
                      totTime
                     totTime                                           perspicuity
                                                                        perspicuity           0,031*
                                                                                                  0,031*
                      totCreateTime
                     totCreateTime                                     perspicuity
                                                                        perspicuity           0,014*
                                                                                                  0,014*

     see statistics in the paper                 (*) statistically significant values at the 95% confidence level


Tying Process Model Quality to the Modeling Process:                                     Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                                          14/16
Conclusion

   Goal
           Understand process of process modeling to improve
            training/tools
   Conjectures
           C1: Structured modeling is pos. related to understandability
           C2: A lot of moves might be neg. related to understandability
           C3: Slow modeling is neg. related to understandability
   Further work
           Zoom on structured modeling
           Investigate other conjectures

Tying Process Model Quality to the Modeling Process:   Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                        15/16
Closing

                                   Thank you for your attention!
                                    Do you have any questions?


                      Jan Claes
                      jan.claes@ugent.be               Jan Claes                          Stefan Zugal

                      http://www.janclaes.info         Irene Vanderfeesten               Dirk Fahland
                      Twitter: @janclaesbelgium
                                                       Hajo A. Reijers                 Barbara Weber

                                                       Jakob Pinggera                   Jan Mendling

                                                       Matthias Weidlich                   Geert Poels


Tying Process Model Quality to the Modeling Process:                     Jan Claes - BPM‘12 - 4 September 2012
The Impact of Structuring, Movement, and Speed                                                          16/16

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Corporate Profile 47Billion Information Technology
 

BPM2012

  • 1. Tying Process Model Quality to the Modeling Process: The Impact of Structuring, Movement, and Speed Jan Claes, Irene Vanderfeesten, Hajo A. Reijers, Jakob Pinggera, Matthias Weidlich, Stefan Zugal, Dirk Fahland, Barbara Weber, Jan Mendling, Geert Poels
  • 2. The Process of Process Modeling RESEARCH Properties of Properties of Properties of Properties of textual description modeler modeling process resulting model Modelers were asked to construct a process model of a case based on a given informal textual description Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 2/16
  • 3. Cheetah Experiment Platform http://cheetahplatform.org Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 3/16
  • 4. Replay model construction process Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 4/16
  • 5. Event Log CREATE_XOR_GATEWAY CREATE_ACTIVITY CREATE_EDGE CREATE_START_EVENT CREATE_AND_GATEWAY MOVE_ACTIVITY DELETE_ACTIVITY NAME_EDGE CREATE_EDGE_BENDPOINT RENAME_ACTIVITY Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 5/16
  • 6. PPMChart: examples Create activity Create AND gateway Create edge Move activity Rename activity Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 6/16
  • 7. PPMChart: examples Create activity ACT Create XOR gateway X X Create edge ACT Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 7/16
  • 8. PPMChart: examples Move objects short after creation Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 8/16
  • 9. PPMChart: examples Move objects at the end Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 9/16
  • 10. PPMChart: examples Move objects regularly Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 10/16
  • 11. Conjectures C1: Structured modeling is positively related to the understandability of the resulting model. C2: A high number of move operations is negatively related to the understandability of the resulting model. C3: Slow modeling is negatively related to the understandability of the resulting model. Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 11/16
  • 12. Metrics Understandability Measured by perspicuity: “a model that is unambiguously interpretable and can be made sound with only small adaptations based on minimal assumptions on the modeler’s intentions with the model ” Calculation  Correct syntax errors/ambiguities if possible  Transform BPMN model to WF-net  Check soundness of WF-net Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 12/16
  • 13. Metrics Structured modeling Creating blocks ‘as a whole’ (before moving on to the creation of the rest of the model) ACT ACT X X ACT Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 13/16
  • 14. Results C1: structured modeling – understandability maxSimulBlock perspicuity perspicuity   0,028* percNumBlockAsAWhole perspicuity  0,030* C2: number of moves – understandability avgMoveOnMovedElements avgMoveOnMovedElements perspicuity perspicuity   0,049* 0,049* percNumElementsWithMoves percNumElementsWithMoves perspicuity perspicuity   0,648 0,648 C3: speed – understandability totTime totTime perspicuity perspicuity   0,031* 0,031* totCreateTime totCreateTime perspicuity perspicuity   0,014* 0,014* see statistics in the paper (*) statistically significant values at the 95% confidence level Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 14/16
  • 15. Conclusion Goal  Understand process of process modeling to improve training/tools Conjectures  C1: Structured modeling is pos. related to understandability  C2: A lot of moves might be neg. related to understandability  C3: Slow modeling is neg. related to understandability Further work  Zoom on structured modeling  Investigate other conjectures Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 15/16
  • 16. Closing Thank you for your attention! Do you have any questions? Jan Claes jan.claes@ugent.be Jan Claes Stefan Zugal http://www.janclaes.info Irene Vanderfeesten Dirk Fahland Twitter: @janclaesbelgium Hajo A. Reijers Barbara Weber Jakob Pinggera Jan Mendling Matthias Weidlich Geert Poels Tying Process Model Quality to the Modeling Process: Jan Claes - BPM‘12 - 4 September 2012 The Impact of Structuring, Movement, and Speed 16/16