This document discusses digital transformation and the role of IT. It notes that digital IQ is dropping among executives and that technology and competitors are not waiting. It discusses how digital transformation is leading to more efficient, effective, reliable operations with greater velocity, agility, scale and reach. IT roles are blurring between business and technology functions. Innovation is imperative for businesses facing disruption. Security must be pervasive. Planning is needed for AI. Bimodal IT approaches are discussed as are the roles of the CIO and standardized vs cloud-native approaches. Multicloud is discussed as the new platform reality. Automation, DevOps, and digital operations are key parts of digital transformation.

1. digital transformation…
TO WHAT?

2. PRESENTERS
James Kelly
Lead Cloud Architect
Juniper Networks
• Engineer
• Marketer
• Continual Learner

3. DX INTO WHAT?

4. DX CHANGE IS CONSTANT
TECHNOLOGY GEEKS
SERVICE PROVIDERS
BUSINESS “PARTNER”
BUSINESS SHAPERS
-1980s
90s-2000s
00s-2010s
TODAY
A brief history of highly effective IT
LINES BLUR BETWEEN IT AND BUSINESS
• IT leaders shape the future of the business innovation
• IT owns most of the customer experience
INNOVATION IS AN IMPERATIVE
• As disruption impacts every industry: The choice is in between predator or prey.
• Focus is on technology that is differentiating. Drab tech is kicked is SaaS
SECURITY IS A MUST
• More threatening than competitors, breaches are devastating
• Must be pervasive in culture, processes, applications and infrastructure
AI IS HIGHLY ANTICIPATED, AND NEEDS PLANNING
• Business plans for AI are well defined: 23%, Technology plans for AI: 20%*
• New levels of market, business, and operations awareness
THE STATE OF IT TODAY
* State of the IT 2017

5. DIGITAL IQ TODAY
Digital IQ sentiment is dropping
Only half of executives rate their Digital IQ strongly
Technology and competitors are
NOT WAITING
PWC’s Digital IQ survey ‘17

6. XD
?
TO
WHAT
EFFICIENT
EFFECTIVE
RELIABLE
VELOCITY, AGILITY,
SCALE, REACH

7. XD
?
TO
WHAT
EFFECTIVE
RELIABLE
VELOCITY, AGILITY,
SCALE, REACH
EFFICIENT
DIGITAL OPS,
DEVOPS,
PUBLIC CLOUD, IoT
SECURITY,
SRE
EXPERIMENTATION,
BIG DATA, AI
TCO,
OPEN SOURCE

8. FASTER
STRONGER
HARDER
BETTER
FUNCTIONAL
STRATEGIC
TRANSFORMATIVE
MODE 1
MODE 2
DX Role of the CIO Bimodal IT

9. The mind of a CIO
PREDICTABILITY
(Smooth running IT team today)
FUTURE-PROOF
INNOVATION
(Strengthen and protect IT team for future)
ADD & ACCELERATE
BUSINESS VALUE
(Happy CEO & lines of business)
REDUCE TCO
(Happy CFO)
AGILE
STEADY
BUSINESSTECHNOLOGY

10. FASTER
STRONGER
HARDER
BETTER
FUNCTIONAL
STRATEGIC
TRANSFORMATIVE
MODE 1
MODE 2
DX Role of the CIO Bimodal IT

11. STANDARDIZE & CONSOLIDATE THE OLD
(and anything not business differentiated or advantageous)
+
CLOUD-FIRST & CLOUD-NATIVE THE NEW
(and refactor anything business differentiated or advantageous)
BIMODAL IT
it’s not about here or there… it is about
An at-scale computing platform for
• DevOps
• Digital Ops
• Internet of Things
• Big Data- and AI-driven Research and Insights
CLOUD
IS THE NEW COMPUTER

12. FASTER
STRONGER
HARDER
BETTER
FUNCTIONAL
STRATEGIC
TRANSFORMATIVE
MODE 1
MODE 2
DX Role of the CIO Bimodal IT

13. ENGINEERING. SIMPLICITY.
One Junos Self-driving Networks Contrail Enterprise Multicloud
SIMPLE IS A HUGE FEAT OF ENGINEERING.
SIMPLE IS HARDER THAN COMPLEX…

14. MULTICLOUD
IS THE PLATFORM

15. MULTICLOUD: REALITY, NOT A STRATEGY
AIMING FOR MULTICLOUD
AS THE INFRASTRCTURE IDEAL
State of the Cloud Survey ‘17
MULTIPLE AZs MULTIPLE ACCOUNTS MULTIPLE REGIONS MULTIPLE VENDORS
THE STRATEGY: HOW TO CHOOSE & CONSUME WISELY
85% ofenterprises

16. MULTICLOUD OVERVIEW
Clouds provide services and IaaS
(elastic programmable infrastructure)
1
Clouds are inter-connected2
Clouds run cloud-native app stacks3
1
2
3
----- IaaS abstraction -----

17. WHAT IS IT?
WHAT ABOUT HYBRID CLOUD

18. BUSINESS MOTIVATIONS FOR CLOUD CHOICE
Defn. HYBRID CLOUD:
Hybrid cloud spans at least one public and one private cloud
Better modern use: A unified platform that spans multiple clouds
HYBRID CLOUD IS THE NEW IT – WHY?
VENUE:
• Geography for reach, migration, compliance or sovereignty
• Cost advantages
• Feature advantages
RESILIENCE:
• Disaster recovery and avoidance site
• Active-active setups for high availability
AGILITY:
• Speed of abstracting away infrastructure for developers
• Circumvent challenges: budget, staff, experience
• Hardware & software innovation pace of hyper-scale clouds
FLEXIBILITY:
• Design split-tier applications for best of both worlds
• Lifecycle / environment for dev, test, staging, production
• Bursting (seasonal, occasional etc. spiky usage vs. steady usage)

19. LUCK FAVORS THE PREPARED
Hybrid cloud prepares enterprise IT by design for infinite scale and choice
HYBRID CLOUD IS THE NEW IT – WHY?
THE GOOD:
• Global infrastructure platform
• Ecosystem: Big Data, Machine Learning, IoT Platforms
• Economic flexibility and alignment with value
• Instant and elastic scale and failover possibilities
• YES! Security – expert SecOps in large clouds
THE BAD:
• No end of amortization – A perpetual investment
• Platform and data locality lock-in
• Aspects of unpredictability
PUBLIC CLOUD
THE GOOD:
• Control and compliance over location and systems
• Data sovereignty and locality
• Custom SLAs, platforms and hardware
• Trust for mission-critical workloads and security
THE BAD:
• Time and skill to build/maintain/scale the platform
• Reserves and CapEx beyond current needs
• Aspects of inflexibility
PRIVATE CLOUD

20. LUCK FAVORS THE PREPARED
Hybrid cloud prepares enterprise IT by design for infinite scale and choice
HYBRID CLOUD IS THE NEW IT – HOW?
THE GOOD:
• Global infrastructure platform
• Ecosystem: Big Data, Machine Learning, IoT Platforms
• Economic flexibility and alignment with value
• Instant and elastic scale
• YES! Security
THE BAD:
• No end of amortization – A perpetual investment
• Platform and data locality lock-in
• Unpredictable
PUBLIC CLOUD
THE GOOD:
• Control and compliance
• Data sovereignty and locality
• Custom SLAs, platforms and hardware
• Trust for mission-critical workloads and security
THE BAD:
• Time and skill to build and maintain the platform
• Reserves and CapEx beyond current needs
PRIVATE CLOUD
A HYBRID CLOUD UNIFIED PLATFORM REQUIRES SOME PARITY…
• Functionally compatible: APIs, infrastructure and platform primitives, config behavior
• Non-functionally compatible: availability, performance, QoS
• Economically compatible: no prohibitively drastic cost differences

21. HYBRID CLOUD PLATFORM
Unified Cloud Platform
• Application and DevOps pipeline portability and mobility
• Multicloud I&O management and orchestration
• Consistency and parity of core experience
• Economic optimization with flexibility
HYBRID CLOUD PLATFORM
Doing everything, all at once!
• Context switching efficiency loses
• Poor portability of DevOps automations and apps
• Cloud data and services lock-in
• Long-term management and cost control nightmare
DISPARATE PRIVATE + PUBLIC CLOUD
UNIFIED PLATFORM
VS.

22. AUTOMATION:
• DIGITALOPS
• DEVOPS
• GITOPS

23. WHY WE AUTOMATE
CONSISTENCY
Improve reliability
SPEED
The future belongs to the fast
SCALE
Optimized capacity for demand
BUSINESS
OUTCOMESINSTRUMENTATION
Handle complexity and improve human interaction

24. COEFFICIENTS OF AUTOMATION
space – API architecture and integration
time – continuous processes and X- as code
AGILE gitOps
aaS ARCHITECTURE DigitalOps
&
DevOps

25. “Google is living a few years in the future
and sending the rest of us a message”
- Doug Cutting

26. “Google is living a few years in the future
and sending the rest of us a message”
CI / CD / CR
MICROSERVICES ARCH.
& CONTAINERS
RELIABILITY ENGINEERING
& IaC
DEVOPS

27. CI / CD / CR
MICROSERVICES ARCH.
& CONTAINERS
RELIABILITY ENGINEERING
& IaC
DEVOPS
MORE APP DEVELOPER IMPACT
MORE INFRASTRUCTURE & OPS IMPACT

28. MATCHING AGILE
WITH ARCHITECTURE

29. AGILE W/O MICROSERVICES MICROSERVICES W/O AGILE AGILE + MICROSERVICES
THE RIGHT ARCHITECTURE FOR AGILE
“A clumsy ninja” “Brilliantly bottlenecked” “Lean and mean”

30. Small Teams
Clean Interfaces
Innovation and Upgrade Velocity
Scale Out
Reusable Components
MICROSERVICES
Large applications are broken
down into small, loosely coupled
and composable autonomous
pieces packaged into containers
BENEFITS
MICRO-SERVICES (as containers)
BIG impact projects come from many SMALL teams and tasks
Fault Tolerance

31. Don’t be a cloud tourist…
BUILD CLOUD-NATIVE

32. Software-defined networking and security suite
for OpenStack, VMware, Mesos, OpenShift,
Kubernetes, NFV and SDWAN
High-performance, next-generation firewall for
securing virtualized and cloud environments.
Available in container technology as cSRX
Virtualized, full-featured, carrier-grade router.
Ideal for NFV environments, rapid service
introduction and cost-effective scale-out
JUNIPER’S SOFTWARE SIDE OF CLOUD
Intent-driven and AI platform for
infrastructure/network ops and management:
monitoring, analytics, and real-time response
optimizations

33. CLOUD-GRADE
NETWORKING
From Automation… to DevNetOps… to Self-Driving

34. EVOLUTION OF #NRE
CLOUD-GRADE… NETWORK RELIABILITY ENGINEERING
Enabling automation:
• Open API programmability
• Config management
• Telemetry interfaces
• Disaggregation
• System extensibility
• SDN
• VNFs
AUTOMATION
Enable intent-based designs:
• Declarative configs
• Abstraction layers in systems and APIs
• Continuous feedback and response
• Narrow-AI networking decisions
SELF-DRIVING NETWORK
Enable agility and quality:
• Network as Code and agile change mgmt
Config + Templates + Artifacts + OS
• Pipeline of continuous integration, testing,
staging simulation and delivery
• Micro-service immutable infrastructure
• Orchestrated deployments, rolling
upgrades, and traffic management
• Resiliency testing drills (chaos monkey)
DevNetOps

35. SELLING SOFTWARE

36. REVENUE GROWTH:
 Raise your prices
 Find more customers
 Sell larger transactions
 Sell more often
$OFTWARE-BASED GROWTH:
 Price and transaction frequency:
• Recurring revenue for licenses and support
 Average Sale Size:
• More services & integration than hardware
 More customers:
• Sell for public & private cloud infrastructure
• Free trial or freemium conversions
• Easy reselling and value-add
• Right-size license counts per consumer or
other value metrics
Other business advantages:
• Rooted: can’t rip & replace API integrations
• Price disaggregation and flexibility
• Software is closer to the business value

37. SALES STRATEGIES
Add & accelerate value to the business
CUSTOMER’S
Top-of-mind
Application Innovation
drives business value, information and agility
Automation
drives IT agility, quality, speeds application
iteration and abstracts infrastructure
Hybrid cloud platform
enables automation, scale and flexibility
Business
Software
Hardware
IT VALUE CHAIN SALES INSERTIONS
Talk business needs, opportunities, lines
of business and finances
Talk app use cases, time to value,
developers/NoOps, legacy vs. containers
Talk Dev(Net)Ops, CI/CD, SDN,
integration services, simplicity and speed
Talk pub vs. prvt, lift & shift cases, scale,
orchestration platforms, SDN, security
(speeds and feeds…you’ve got it covered)…