1. Software Asset Management Solutions
1February 24, 2015
Managing your multi-vendor software environment can prove to be a complex and daunting exercise. If not done
correctly, you could end up spending too much on software licenses that you don’t need and not spend enough on
the licenses that you do need? Unfortunately, this is an all too familiar issue facing most organisations who do not
have a robust software asset management discipline.
Software Asset Management (SAM)Software Asset Management (SAM)Software Asset Management (SAM)Software Asset Management (SAM)
Software Asset Management (SAM) is far more than just knowing how many software licenses you have and
whether you are compliant or not. It is a philosophy or more to the point, a framework that encompasses, people,
processes, systems and tools that are involved in the procurement, and maintenance of software licenses.
Like any proper framework, it needs to be fed with information and constantly updated to reflect changing vendor
landscapes and to stay relevant.
What is SAM?What is SAM?What is SAM?What is SAM?
SAM is figuring out whether you are over-licensed across certain vendors and product groups
SAM is knowing if you are under licensed and if so by how many
SAM is negotiating contracts with software vendors and software resellers to get the most favourable
terms to suit your business
SAM is having the right technology tools to proactively manage the distribution of software licenses
SAM is getting the procurement team and IT together on the same page
SAM is having company-wide policies in place that stop non-compliance
SAM is automating processes to do with requesting software and retiring old versions to minimize errors
SAM is all of this and much, much more……
The ITIL definition of SAM is – “All of the infrastructure and processes necessary for the effective management,
control, and protection of the software assets within an organization, throughout all stages of their life cycle”.
Why SAM and Why Now?Why SAM and Why Now?Why SAM and Why Now?Why SAM and Why Now?
SAM is now more relevant than ever before because of how we now consume technology. To illustrate with an
example, the advent of server virtualization helped consolidate the infrastructure layer and made ‘the Cloud’
possible but conversely, made licensing more complicated. The start of the Cloud era enabled technology vendors
to supply applications on demand (Software as a service) and the proliferation of mobile devices meant that there
was a spike in the number of applications and amount of data with no real control over who was using what and for
how long. All of this has huge licensing and compliance risk for organisations that can spiral out of control if a
robust SAM programme is not implemented.
A mature SAM strategy can help organisations get better benefits from their software license agreements, which
are now taking a bigger share of the IT budget.
2. Software Asset Management Solutions
2February 24, 2015
Licensing Reconciliation Service (LRS)Licensing Reconciliation Service (LRS)Licensing Reconciliation Service (LRS)Licensing Reconciliation Service (LRS)
A thorough and accurate understanding of their entitlements and software deployments will help organisations
negotiate with software publishers and resellers from a position of knowledge. They can avoid paying huge fees for
unused software licenses or continuing to pay maintenance on software that is not in use.
This is a service we provide to help organisations establish a baseline registry of their software assets. LRS
determines the gap between deployed software assets and entitlements. Our team of SAM experts use proprietary
tools and software to inventory all IP-addressable workstations and devices. This data is then compared to the
organisations software purchase history records to arrive at a True License Position (TLP). The LRS service is of great
benefit to organisations that do not have a SAM practice and helps establish a solid foundation to build on.
AUPIT are specialists in software inventory and license compliance analysis and reporting for Mainframe, Midrange,
PC and Devices, utilizing a variety of software and hardware discovery scanning scripts, and tools/systems available
on the market, and such tools/systems that may exist in the Customer’s environment. Provision of analyst-based
consultation to an organisation’s existing staff in the area of applied Software Asset Management practices.
Provision of trusted software and hardware baseline inventory data to Audit firms during internal and external
audits. Conduct software license reconciliation projects.
AUPIT currently provides a complete and accurate Software Inventory Analysis for the following Microsoft
platforms;
Microsoft Windows® Workstation fleets (ranging from 1 user to 35k+ users)
Microsoft Windows® Mid-Range Server farms
Using tools such as;
Microsoft System Centre Configuration Manager® (SCCM)
Microsoft Systems Management Server® (SMS)
IBM Tivoli EndPoint Manager® (TEM) - ex-BigFix
IBM Tivoli Asset Discovery for Distributed® (TAD4d)
IBM Tivoli Asset Discovery for z-series Mainframe® (TAD4z) and;
Various other infrastructural tools such as Dell KACE®, LANDesk, Flexera and MAP
We also provide Software Inventory Analysis across all major Software OEM’s such as Symantec, Oracle, Citrix,
Adobe…
The Software Inventory includes;
Pan-Vendor Listing - ALL Products from ALL Vendors - Licensable and Un-licensable Products separated
Vendor-Specific Filter - ALL Products from SELECTED Vendor - Licensable and Un-licensable Products
separated
Product deployment - Each Product lists, and tallies, ALL host-workstations with the discovered Product
User-Specific Filter - ALL Products being run by a SELECTED workstation/User(s)
In-house Applications – (i.e. internal Customer-authored software products) and;
Games
3. Software Asset Management Solutions
3February 24, 2015
HowHowHowHow cancancancan wewewewe helphelphelphelp????
The team at Always UP IT (AUPIT) specialises in Software Asset Management (SAM) and Licensing Advisory
Services. We are a Microsoft Gold Partner in Software Asset Management, have the ability to provide SAM and
Licensing advisory services across most platforms and we are proud to have one of only two ISO/IEC 19770-1
certified software consultants in Australia. When you engage with AUPIT you get a company with the skills and
expertise to help you optimise your spend on software licenses.
ISO/IEC 19770-1 is the comprehensive international standard for Software Asset Management (SAM). This standard
can potentially benefit your organisation by:
Providing the ability to easily establish a gap analysis
between current practices and baseline best practices
thus enabling organisations to identify opportunities
for quick wins and longer-term improvements.
Presenting an independent and comprehensive
framework that once in place, organisations can be
confident that work done will align to corporate
governance and industry best-practice developments.
Making available new tools and methodologies that
will be developed by the IT industry based on ISO/IEC
19770-1, such as risk assessments and implementation
methodologies and;
Providing the ability to demonstrate good corporate
governance in a highly complex area of IT.
Reduced Total Cost of Ownership (TCO) for Software
Software Asset Inventory Control (Optimise and Organise)
Increased Employee Productivity
Building of Knowledge Bases and Best Practices
AUPIT's main differentiator is that we don't sell licenses and therefore, we can provide an unbiased approach to
Software Asset Management which has the clients’ best interests at heart. Our ISO/IEC certification means that the
service we provide and the processes we implement are guided by global best practices.
AUPIT’s SAM CompAUPIT’s SAM CompAUPIT’s SAM CompAUPIT’s SAM Competencies at a Glanceetencies at a Glanceetencies at a Glanceetencies at a Glance
Software Discovery data cross-referred to Hardware Baseline repositories
Data manipulation and cleansing using various database systems and tools
Collection and Validation of Software Licenses from all Lines Of Acquisition across an enterprise
Creation of a Centralised SW Licence bank, with establishment of appropriate ongoing maintenance
processes for Upgrades and Renewals
4. Software Asset Management Solutions
4February 24, 2015
Audit and identification of Proof of Entitlement for all Software
Consult to internal and external (client) Procurement Teams, Delivery Project Executives, and Service
Delivery Management, for the reconciliation of Software Licenses with Installed Software Products using
applicable hardware capacity units and prevailing operational constraints
End-to-End Software Installation and Usage Audits for major Software Developers such as Oracle,
Microsoft, Symantec, Adobe, Citrix...
Benefits of SAMBenefits of SAMBenefits of SAMBenefits of SAM
Risk MitigationRisk MitigationRisk MitigationRisk Mitigation
Limit your exposure to unexpected costs as a result of vendor-driven audit
Better control against fraud
Limit legal risk from software under-deployment
Limit financial risk from software over-deployment
Financial BenefitsFinancial BenefitsFinancial BenefitsFinancial Benefits
Negotiate from a position of knowledge
Avoid costs through controlled purchases
Lower support costs
Save money through standardization of images
Better cost tracking to enable charge-backs
Operational BenefitsOperational BenefitsOperational BenefitsOperational Benefits
Retire and redeploy assets
Better alignment of business and IT: to enhance productivity and save costs
Higher level of IT optimization
Save costs by standardizing and automating processes
Contact us on 1300 489 997 to learn how our team of experts can help you reduce licensing costs, eliminate
compliance risks and simplify the ongoing management of your software.