1. SUMMARY OF QUALIFICATIONS
 Dynamic and results oriented professional with 20 years’ experience in consulting, outside sales,and operations
management in a fast-paced environment.
 An account executive with a sense ofdiscovering well-qualified and loyal prospects. Consistentlysurpassed monthly
business developmentgoals by20% while maintaining a 95% clientretention rate.
 Successfullymanaged and led operations for several restaurants; each with annual sales ofover $3 million.Developed
local marketing programs, Instigated improvements,identified financial costsaving,and produced results to ultimately
create sustained profitable units.
EMPLOYMENT HISTORY
Financial Center Operations Manager | Bank of America Corp. Frisco TX
July 2013–January 2016
 Operating as a business owner and responsible for fostering a team environmentand instilling an effective client-centric,
sales and risk culture within the center, demonstrating thatwe are here collectively to help our customers achieve their
financial goals. Ensured operational excellence ofthe center and that all aspects ofthe center run effectively and
cohesively. While responsible for building clienttraffic through building and maintaining camaraderie amongstcenter
associates,while ensuring all teammates drive collectivelytoward financial center goals. Drive operational excellence by
engaging staffon business strategyand performance results
 Emphasize the need to exceed metrics while also focusing on long-term strategies and goals while adhering to and
enforcing internal and regulatory policies and procedures and managing those risks.
 Established new and existing clients through the directsales ofretail banking products and services as well as small
business solutions and ancillaryproducts such as auto,home loans and lines ofcredit. Successfullymanaged all accounts
while setting up a clientrelationship to take advantage of future financial solution needs.
 Uncovered client’s specific needs and operations to presenta big picture view of core solutions to deepen the
relationship and to ensure complete transition into planning and implementation.
 Leveraged industry, marketing,and business knowledge and experience to make each client’s financial model more
efficient while taking advantage of increased revenue.
 Established prospects through external referrals from existing clients and working closelywith internal business
partners and external networking.
 Dedicated efforts to learn how the clientuses and organizes there finances and aligns them with the products and
services needed to help them grow. Integrated solutions and thoroughlyeducated the clienton using the solutions to
its full potential.
 Direct and straightforward,always setting clear performance expectations to maximize sales,revenue,efficiency, and
customer delight.
Marketing Director | Crown Services Inc. Prosper TX
April 2012–July 2013 | January 2016-Present
 Conductmarketresearch and intelligence to inform marketing tactics
 Plan, develop and implementstrategic marketing plans thatresultin consis tentannual sales increases of35%
 Develop launch schedules,advertising,directand indirectmarketing campaigns,promotions,sales tools and event
marketing
 Manage advertising campaign creation and execution
 Create and implementsocial media strategyto integrate with overall marketing tactics
 Oversee pricing strategies on new and existing products to ensure competitiveness and profitabilityobjectives are
achieved
 Set and control financial budgets of$5 million. Grew this start-up consulting practice from ground floor to annual
revenues of over $1 million in less than 12-month timeframe.
 Developed,implemented,administered and monitored strategic marketing plans,business plans,branding and
trademark strategies,as well as human resources and projectteam development.
 Engineered restructuring solutions designed for overall improvementofcustomer and personnel satisfaction,processes
and procedures,systems administration and maintenance,and facilities operation.
 Recognized as expert in networking,as well as building and fostering long-term business relationships.
 Designed and administrated sales and business activities to promote organization.
James R. Comport
11969 Foxwood Lane | Frisco, Texas 75035
(214) 395-6812 | james.comport@gmail.com

2. EMPLOYMENT HISTORY
Restaurant Cost Consultant | Dining Alliance Inc. Dallas TX
June 2011–April 2012
 Created direct relationships with independentand multi-unitrestaurant operators,approved suppliers and their supportstaff
to ensure all potential opportunities are presented and communicated to successfullynegotiate long term purchasing
decisions.
 Facilitation of non-disclosure agreements,sales and purchasing agreements, and master agreements to companies
with annual sales ranging from $500 thousand - $10 million.
 Ensured adherence to broader finance and risk requirements such as revenue recognition,pricing,and discounting
policies involving in the understanding and evaluation ofeconomic impact for all terms and term options.
 Make certain that signed contracts are communicated to all relevant parties to provide contract visibility and
awareness, interpretation to supportimplementation while monitoring final transaction compliance (milestones,
deliverables,invoicing etc.).
 Extensive portfolio of companies with annual sales ranging from $500K - $10M.
 Successfullynegotiated a national contract on behalfof a 28 unit$60 million company,which resulted with the client
saving $750 thousand annually.
Associate Vice President; Senior Merchant Specialist | First Data Corp. Dallas, TX
April 2010–April 2011
 Established a new territory through the direct sales ofVisa/MasterCard processing solutions and ancillaryproducts such as
e-commerce and debitservices to small and mid-size businesses. Successfullymanaged all accounts from prospecting to
close while setting up a client relationship to take advantage of future business solution needs.
 Uncovered client’s specific needs and operations to presenta big picture view of core solutions with the added value of
ancillaryproducts to deepen the relationship and to ensure complete transition into implementation.
 Leveraged industry, marketing,and business knowledge and experience to make each client’s business model more
efficient while taking advantage of increased revenue.
 Built territory entirely from new business efforts resulting in the established relationship ofover 200 fresh accounts.
 Exceeded new accountgoals by 20% resulting in an average of 18 activated locations each month.
 Established prospects through cold calling and referrals.
 Dedicated efforts to learn how the clientperforms its services. Integrated solutions to their processes and thoroughly
educated the clienton using the solutions to its full potential.
 Direct and straightforward,always setting clear performance expectations to maximize sales,revenue,efficiency, and
customer delight.
R&D Operations Manager | Brinker International Inc. Dallas TX
March 2003–April 2010
 An operator that has demonstrated the abilityto lead a diverse team to new levels of success. With strong business
qualifications was able to create an impressive track record which included strategic planning,projectand product
management,unit developmentand local marketing strategies.Worked with a proven ability to successfullyanalyze the
units’ critical business requirements,identifydeficiencies and in actbusiness solutions.
 Managed test projects and implementation procedures thatresulted in new regional and companywide standards for
operations.
 Appointed to lead underperforming locations. Instigated improvements and costsavings thataveraged a 5% annual
savings equaling $100 thousand per unitdirectlyto the bottom line.
Executive General Manager | Applebee’s International Inc. Livermore CA
June 1994–March 2003
 Extensive managementexperience thatmonitored all aspects ofoperations. Responsible for financial performance and
conceptcompliance. Effectively trained and lead teams ofover 90 employees.
 Averaged an 8% savings equaling hundreds of thousands in revenue through an overhaul of systems,employee
turnover, and clear rigid expectations.
 Built a local marketing campaign to create a solid increase of$20 thousand per unitin monthly top line sales creating a
150% increase in top line sales.