The future of work is about more than technology. It’s about employees, managers, the company, and technology. This presentation takes a look at all of these areas from the past and compares them to what the future should and will look like. Leaders at organizations around the world are exploring how the changes in behavior and technology are impacting the way we work and this provides some context around those changes. Chess Media Group works with and has relationships with some of the world’s largest and most forward thinking companies. This presentation is based on observations and discussions with those companies.

1. The Future of Work
Jacob Morgan
Principal of Chess Media Group
Author, The Collaborative Organization

2. Slides, Case Studies, and Strategy
Resources
ChessMediaGroup.com/Resources
• Around a dozen in-depth case studies
• State of Enterprise 2.0 Collaboration Report
• Unique strategy resources to help you with collaboration efforts
• Updated Regularly!

3. • Principal, Chess Media Group
• Author of Amazon best-selling
book “The Collaborative
Organization” (McGraw Hill)
• Traveler and Chess Lover!
• Blog:
SocialBusinessAdviser.com
• Twitter: @JacobM

4. The Collaborative Organization
• Published July 2012 (McGraw Hill)
• First comprehensive guide to emergent
collaboration in the workplace
• Includes real-world examples, hard data,
and contributions from practitioners, and
unique models and frameworks
• Amazon best-seller
• Endorsed by leaders such as the former CIO
of the USA, CMO of Dell, Chair of the MIT
Sloan Management Review, CEO of Unisys,
CMO of SAP, and dozens of others
• SocialBusinessAdvisor.com

5. Chess was invented in India around the 6th century
There are over 1,000 chess openings one can learn
The shortest mate is 2 moves called a “fools mate”
8x8 board, 64 squares in total
16 pieces on each side totaling 32
Goal is to capture the king

6. The Ultimate Puzzle
The number of possible ways of
playing the first four moves for
both sides in a game of chess is
318,979,564,000
There are more possible chess
moves then there are atoms in the
entire universe
There are more possible Chess
moves then there are seconds that
have elapsed since the big bang

7. Shattering what we know about work
and everything related to it

8. Work= Activity in which one exerts strength or faculties to
do or perform something (actual synonyms: drudgery,
struggle, daily grind)
Company= A chartered commercial organization
or medieval trade guild (actual synonyms: club,
crew, gang)
Manager= Someone who controls all or part
of a company (actual synonyms: slave-driver,
boss, zookeeper)
Employee= A person working for another
person or business for pay (actual
synonyms: cog, servant, slave)

9. How would you find 10 red balloons
spread out through the US?

10. A team from MIT used social media to
do it in around 9 hours

14. Future:
• Employee
• Manager
• Company
• Technology

15. Employees of the Past
Climbing the ladder
A cog Disengaged Feels stuck Not connected

16. Easy to find
information
Join/create Learn and
communities grow
You control Live a more
technology public life
YOU
Engage with Use multiple
others devices
Easy to learn
Connect
and teach
with people
others

17. Employees of the future
• Cultivate passions
• Engage with communities
• Find and share information
• Learn and grow at will
• Always connected
• A teacher and a student
• Maybe not a manager but a leader
Are you ready for him?...

18. Managers of the past
• Lead by fear
• Command and control
• Semi-annual reviews
• Not open and transparent
• Managers make the decisions
• Knowledge is power, keep it to yourself
• Run companies like an army

19. Managers of the future
• Listen to the voice of the employee
(and the customer)
• Distributed decision making and
employee feedback
• Reliance on collective intelligence
• Real-time (or fast) feedback
• Break conformity

20. Companies of the past
• Individual contributions • Focus on inputs (time in office)
• and recognition • Fragmented
• Hierarchical • Email and intranet centric
• Promote highest earners • Pushes messaging

21. Companies of the past

22. Companies of the future
• Reward collaborators
• Transparent and distributed
• A connected and engaged workforce
• Focus on outcomes (work where you
want)
• Allow employees to take their own
paths
• Intra/Entrepreneurial
• Look at the employee experience

23. Technology of the past
• Not social or collaborative
• Do not focus on the network and
connections
• Built around legacy capabilities
• Is not a platform to build on
• Lack of depth and breadth
• Controls the users
• Rigid and not adaptable
• Individual oriented

24. Technology of the future
• “Smart” platforms
• Controlled by the users
• Network and group oriented
• Heavily reliant on mobile/virtual
• Integrated geo-location
• Focus on the cloud
• Danger of the “invisible hand”
• Rigid and not adaptable
• Individual oriented

28. The new “foreign” way to work

29. How can organizations adapt to the
changes in behavior and technology?

30. The only thing businesses can be certain of is uncertainty.
In that type of environment companies that connect and
engage their employees and information will win.

31. Questions?
Jacob Morgan
Principal, Chess Media Group
Author, The Collaborative Organization
Jacob@ChessMediaGroup.com
SocialBusinessAdvisor.com
@JacobM
“…Jacob's book guides leaders on how to develop strategies to
build this type of a 'Collaborative Organization.‘
Vivek Kundra, Former Chief Information Officer of the United
States of America
“…Jacob’s book is a valuable strategic guide to help leaders
deploy emerging collaboration technologies and strategies to
"get there.“
Jonathan Becher, CMO, SAP
"A valuable strategic guide for organizations looking to tap the
power of new social and collaborative tools to create more
connected, engaged, and successful organizations."
Ed Coleman, Chairman and CEO, Unisys Corporation