Jacada

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Jacada Inc. is a veteran leader in the customer service industry with over 20 years of experience in innovating and enhancing customer service technology and solutions for leading organizations worldwide. Jacada enables organizations to deliver advanced agent and customer interactions by implementing cutting-edge web, mobile, and self-service solutions as well as agent desktops and process optimization technology. Customers can benefit from an improved customer service experience at every touch point with your organization, whether at the call center, on the web, on the go or at the store.

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Jacada

Präsentationen

Omni-Channel – hype or reality?

Visual IVR Use Cases

Jacada corporate

Jacada Visual IVR

Jacada Agent Scripting on the cloud_ slideshare

From voice to visual

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