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January 22, 2010 Background Checking: Conducting Reference Background Checks
  Conducting Reference Background Checks 2
Reference Background Checks   For the purpose of this research, the phrase “Reference background checks” refers to any verification of information provided by a job applicant (e.g., employment history), or communication with people regarding the job applicant (e.g., former supervisor or co-worker). It does not include credit and criminal background checks. 3
Does your organization, or an agency hired by your organization, conduct reference background checks for any job candidates? 4 Note: n=433. Respondents who responded “Not sure” were excluded from the analysis.
Which category of job candidates does your organization conduct reference background checks on?  5 Note: (n = 86) .The data in this figure represent organizations that conduct reference background checks on select job candidates. Percentages  do not total to 100% as respondents were allowed multiple choices.
In general, how frequently does your organization, or an agency hired by your organization, conduct any of the following reference background checks for its job candidates? 6 Note: n=301-398. Respondents who responded “Not applicable” were excluded from the analysis.
In general, how frequently does your organization, or an agency hired by your organization, conduct any of the following referencebackground checks for its job candidates? 7 Comparison by Organizational Sector Comparison by Organizational Staff Size Nonprofit organizations conduct verifications of the following more than other sectors. Verification of schools, colleges and/or universities attended: NP (65%) > Privately (PFP) (36%) Verification of degree(s) conferred: NP (66%) > Privately (PFP) (40%) Verification of certifications, licenses, etc.: NP (74%) > Publicly (FP) (32%), Privately (PFP) (23%) Verification of schools, colleges and/or universities attended: Large (50%) > Medium (34%) Verification of degree(s) conferred: Large (54%) > Small (36%) Driving record check: Medium (40%) > Large (22%) Verification of certifications, licenses, etc.: Large (41%) > Medium (26%) Comparison by Scope of Organization's Business ,[object Object],Note: Comparison by organizations’ sector, staff size and scope of business  represent those who answered that their organizations “always” conduct reference background checks. Privately owned for-profit organization = Private (PFP)                                    Publicly owned for-profit organization = Publicly (FP)           Nonprofit organization = NP            Government sector = Govt Small = 1-99 employees                                                Medium = 100-499 employees            Large = 500 or more employees
In general, how frequently does your organization, or an agency hired by your organization, conduct any of the following reference background checks for its job candidates? 8 2009 Compared With 2004 Note: Table represent those who answered that their organizations “always” conduct reference background checks. Where possible, 2009 data are compared with 2004; a dash (--) indicates that this particular option was not asked in  2004.
How often do you discover information that is inaccurate compared to what job candidates presented during the interview process when conducting reference background checks on job candidates regarding: 9 Note: n=107-365. Respondents who responded “Not applicable” were excluded from the analysis.
In general, after conducting reference background checks, if inaccuracies/misrepresentations were discovered compared to what the job candidate presented during the interview process what types of information are MOST likely to impact your decision to NOT extend a job offer? 10 Note: n=185. Respondents were allowed to select their top three options.
Does your organization allow job candidates, in certain circumstances,  the opportunity to explain the results of their reference background check that might have an adverse effect on an employment decision? 11 Note: n=371
What are the primary reasons that your organization conducts reference background checks on job candidates? 12 Note: n=369. Respondents were allowed to select their top two reasons.
Demographics: Organization Industry 13 Note: n=312. Percentages may not total 100% due to rounding.
Demographics: Organization Industry (continued) 14 Note: n=312. Percentages may not total 100% due to rounding.
Demographics: Organization Sector 15 Note: n = 319. Percentages may not total 100% due to rounding
Demographics: Organization Staff Size 16 Note: n = 312. Percentages may not total 100% due to rounding
Demographics: Organization Region 17 Note: n = 312. Percentages may not total 100% due to rounding
Demographics: Organization Operations Location 18 Note: n = 315. Percentages may not total 100% due to rounding
Background Checking Methodology Response rate = 19% Sample comprised of 433 randomly selected HR professionals from SHRM’s membership Margin of error is +/- 5  Survey fielded November 18 – December 4, 2009 19

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Importance of Background Screening

  • 1. January 22, 2010 Background Checking: Conducting Reference Background Checks
  • 2.   Conducting Reference Background Checks 2
  • 3. Reference Background Checks   For the purpose of this research, the phrase “Reference background checks” refers to any verification of information provided by a job applicant (e.g., employment history), or communication with people regarding the job applicant (e.g., former supervisor or co-worker). It does not include credit and criminal background checks. 3
  • 4. Does your organization, or an agency hired by your organization, conduct reference background checks for any job candidates? 4 Note: n=433. Respondents who responded “Not sure” were excluded from the analysis.
  • 5. Which category of job candidates does your organization conduct reference background checks on? 5 Note: (n = 86) .The data in this figure represent organizations that conduct reference background checks on select job candidates. Percentages do not total to 100% as respondents were allowed multiple choices.
  • 6. In general, how frequently does your organization, or an agency hired by your organization, conduct any of the following reference background checks for its job candidates? 6 Note: n=301-398. Respondents who responded “Not applicable” were excluded from the analysis.
  • 7.
  • 8. In general, how frequently does your organization, or an agency hired by your organization, conduct any of the following reference background checks for its job candidates? 8 2009 Compared With 2004 Note: Table represent those who answered that their organizations “always” conduct reference background checks. Where possible, 2009 data are compared with 2004; a dash (--) indicates that this particular option was not asked in 2004.
  • 9. How often do you discover information that is inaccurate compared to what job candidates presented during the interview process when conducting reference background checks on job candidates regarding: 9 Note: n=107-365. Respondents who responded “Not applicable” were excluded from the analysis.
  • 10. In general, after conducting reference background checks, if inaccuracies/misrepresentations were discovered compared to what the job candidate presented during the interview process what types of information are MOST likely to impact your decision to NOT extend a job offer? 10 Note: n=185. Respondents were allowed to select their top three options.
  • 11. Does your organization allow job candidates, in certain circumstances, the opportunity to explain the results of their reference background check that might have an adverse effect on an employment decision? 11 Note: n=371
  • 12. What are the primary reasons that your organization conducts reference background checks on job candidates? 12 Note: n=369. Respondents were allowed to select their top two reasons.
  • 13. Demographics: Organization Industry 13 Note: n=312. Percentages may not total 100% due to rounding.
  • 14. Demographics: Organization Industry (continued) 14 Note: n=312. Percentages may not total 100% due to rounding.
  • 15. Demographics: Organization Sector 15 Note: n = 319. Percentages may not total 100% due to rounding
  • 16. Demographics: Organization Staff Size 16 Note: n = 312. Percentages may not total 100% due to rounding
  • 17. Demographics: Organization Region 17 Note: n = 312. Percentages may not total 100% due to rounding
  • 18. Demographics: Organization Operations Location 18 Note: n = 315. Percentages may not total 100% due to rounding
  • 19. Background Checking Methodology Response rate = 19% Sample comprised of 433 randomly selected HR professionals from SHRM’s membership Margin of error is +/- 5 Survey fielded November 18 – December 4, 2009 19