Workshop Presented at the National Association of Workforce Development Professional Annual Conference in Denver, CO this year. “When we are no longer able to change a situation, we are challenged to change ourselves.” Viktor Frankl We often find ourselves working with customers that are in situations that they cannot change. It is our job, therefore, to help them become self-motivated to make the necessary changes to see lasting results. In this career-impacting workshop you will learn about new breakthroughs in the science of motivation as well the G.R.O.W. coaching model.

1. THE COACH APPROACH:
Helping Your Customers
G.R.O.W. into Success

2. Workshop Facilitators
Maxine Suka | Program Director, San Diego, CA
Samuel Garcia | Workshop Facilitator, San Diego, CA
Joseph L. Seymour | Presentation Designer

3. Who We Are….
 History
 Scope of
Service
 Current
Contracts

4. The potential of the average person is
like a huge ocean unsailed, a new
continent unexplored, a world of
possibilities waiting to be released and
channeled toward some great good.
Brain Tracy

5. BE THE BRIDGE

6. The Coach Approach…
MOBILIZES
EMPOWERS
ADDS FOCUS
STRATEGIZES
INSPIRES SELF-MOTIVATION
CHALLENGES

7. Coaching helps define the PATH…
Potential
Attained
Through
Hard Work

8. Let’s Define Coaching
Help to identify the skills and
capabilities that are within the person,
and empower them to use them to
the best of their ability-and by that
increasing the independence within
the individual, and reducing reliance.
COACHES…

9. THE ONE THING COACHES
CAN’T DO…

10. Maximize Motivation
The process that initiates, guides and
maintains goal-oriented behaviors

11. Motivation that is driven by an interest or
enjoyment in the task itself, and exists
within the individual rather than relying on
any external pressure
Intrinsic Motivation

12. Motivation that
comes from
outside the
individual.
Common
extrinsic
motivations are
rewards like
money, and
grades, coercion
and threat of
punishment.

13. So What...?
Effective coaches understand and
utilize the science of motivation to help
their clients achieve lasting results

14. The Question Is…

15. Introducing…

16. Set OALS
Goals
must be
SMART

17. Set OALS
Specific
Measurable
Attainable
Relevant
Time-Bound

18. Coaching Questions
What are you trying to accomplish?
What does success look like for you?
What are your goals…how would prioritize
them?
How long do you think it will take to
accomplish your goal?
How equipped are you to accomplish your
goal?

19. Examine Current eality

20. Coaching Questions
What steps have you already taken?
Describe the difference between where you
are now and where you want to be…
What is happening right now?
What is your current strategy?
What would you change about your current
situation?

21. Identify bstacles and ptions

23. Coaching Questions
What obstacles are in your way?
What do you need to start/stop doing to
accomplish your goals?
What else could you do?
What are some alternate options?
What help do you need addressing your
obstacles?
What can I do to help?

24. Establish the ill
Success isn’t
how far you
gone but the
distance
traveled from
where you
started
Proverb

25. Coaching Questions
So what will you do now and when?
What else will you do?
What could stop you moving forward?
And what will you do about it?
How will you keep yourself motivated?
What can I do to help?

26. Let’s Recap…
Set Goals
Examine Current Reality
Identify Obstacles and Options
Establish the Will

27. www.kra.com