How have we done?
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A presentation from the Jisc stakeholder forum 2016 by Professor David Maguire, Jisc chair and vice-chancellor, University of Greenwich
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How have we done?
- 1. How have we done? Professor David Maguire, Jisc chair and vice-chancellor, University of Greenwich 18/02/2016 1
- 2. • Sectors-owned organisation for shared digital infrastructure, services, content and expertise • Established 1993 to provide: national vision and leadership on networking and specialist information services 2
- 3. Jisc in Numbers • Work with 969 education organisations • National network infrastructure £18m users • 50% of all UK library spend on e-resources • Over 400 digital content agreements • Sectors save £203m annually 18/02/2016 How have we done? 3
- 4. Of the sector, for the sector: we do 3 main things for you Shared digital infrastructure and services Current examples: Janet network, shared data centre, eduroam wireless, geospatial services Future examples: Learner analytics, research data management, FE college in a box Sector wide deals with IT vendors and commercial publishers Current examples: Microsoft 365 email, Amazon web services, e-journals, FE e-books Future examples: Prevent web filtering,Tableau, new models for digital publishing Expert and trusted advice and practical assistance Current examples: Open Access, Financial x-ray, cloud advice, cyber security Future examples: FE area reviews, national monograph strategy
- 5. Expenditure 2014-15 18/02/2016 How have we done? 5 Value realisation (15.7m) Futures (8.1m) Governance cost (1.1m) Jisc commercial costs (0.4m) Unrestricted reserves (8.6m) Digital infrastructure (60.1m) Digital resources – other (19.0m) Digital resources – licensing (24.5m) Restricted reserves (0.4m) £137.9m
- 6. Savings achieved with no service reduction 18/02/2016 How have we done? 6 • Average annual reduction over £11m -20 0 20 40 60 80 100 Jisc (£m) Revenue Savings
- 7. Shared services – Data Centre • State of the art facility • Saving institutions up to 80% of costs of commercial provision • Highly secure environment – connected to heart of the Janet network • Liverpool City College • First FE user • Expects to save £48k per annum 18/02/2016 How have we done? 7
- 8. Sector deals – some highlights • Cloud purchasing frameworks and special terms with Amazon, Microsoft 365, and Google: save users +£7.5m a year • One institution using Microsoft 365 saving £30k per year outsourcing email • Constraining the costs of Open Access, e.g. new agreement with Springer • Jisc collections £90m of sector agreements, out of a total sector spend of £190m on electronic content: saving organisations £70m • eBooks service used by 84% of FE colleges, £7.18m value to the college sector 18/02/2016 How have we done? 8
- 9. Advice and practical assistance – some highlights 18/02/2016 How have we done? 9 Heart of Worcestershire College “Jisc are an excellent partner to work with. They have a wealth of knowledge that we can call upon” Royal Conservatoire of Scotland “…we rely heavily on Jisc for advice and guidance on issues like copyright, data protection, FOI – and that has undoubtedly saved us a lot of money.”
- 10. Advice and practical assistance – some highlights 18/02/2016 How have we done? 10 Financial x-ray • University of Huddersfield • Easier to see where investment is needed • Benchmark with other organisations (as per Diamond Review) • University of Wolverhampton • “It is the foundation of a revised/refreshed approach to capital planning for ICT…it has give us confidence that we are investing appropriately in the student experience”.
- 11. Jiscom – exploit assets to reduce institutions’ Jisc costs 26/11/2013 11 Goonhilly Earth Station – connectivity for enterprise and innovation in the South West Dimension Data – connecting customers to cloud solutions BBC– connectivity to drive 21st Century technology research Jiscom 15/16 forecast Booked revenue : £1.2m Contribution to Jisc: £0.5m
- 12. Jisc in 2015 18/02/2016 How have we done? 12 • Reduced costs • Continued delivery of critical services • Launched new products & services • cloud data services • financial x-ray cost-capturing service • Revitalised customer services team • Co-design to decide and shape the future • Made the case for Jisc
- 13. Janet NetworkTraffic 18/02/2016 How have we done? 13 0G 100G 200G 300G 400G 500G 600G 700G 800G 900G Jan10 Jun10 Nov10 Apr11 Sep11 Feb12 Jul12 Dec12 May13 Oct13 Mar14 Aug14 Jan15 Jun15 Nov15 Apr16 Sep16 Feb17 Jul17 Dec17 May18 Oct18 Actuals Jan10 – Jan16 Sixfold Increase
- 14. ThankYou! 18/02/2016 How have we done? 14
Editor's Notes
- We have analysed the amount that Jisc saves the sector through Value (where customers would be unlikely to pay market rates but still get considerable benefit from using the service), Savings (where there is a reasonable expectation that customers would have paid the market price to access or obtain the service) and Efficiencies (other costs saved for customers, such as staff time and other costs). We estimate this amounts to £203 million.
- Jisc is The UK’s organisation for digital in HE, FE and skills Sector owned and not-for-profit The champion for digital technologies for UK education and research Our aims are to: Deliver savings & collective advantage for universities & colleges Ensure universities & colleges feel the benefits further ahead Do all this as affordably, efficiently & cost effectively as possible We focus on three key benefits….. Shared digital infrastructure and services Sector wide deals Expert and trusted advice and practical assistance
- Expenditure for the year ending July 2015 This diagram shows the overall expenditure (of £137.9 m) for the year ending July 2015
- Huge removal of cost since Jisc transformed from committee to real solution-providing organisation. All without service reduction So far at least – no much meat left on the bone now Further cuts mean difficult decisions on ceasing or charging
- Some highlights from 2015 Shared services – shared data centre Our shared data centre – which opened in 2014 provides a highly secure, reliable and flexible facility - benefitting from fast connectivity to Janet enabling collaborate projects HE and FE sectors can reduce electricity bills and free up expensive real estate by using a shared data centre, as well as saving staff time that can be better spent on the core business of teaching and learning Participating institutions are already finding that they are saving up to 80% of costs when compared to commercially arranged provision In 2015 we welcomed our first FE customer – the Liverpool City College – who expect to make £48,000 per annum saving by transferring to our data centre. As their needs grow – so, should their savings.
- Some highlights from 2015 Sector deals We support you by using our collective power to negotiate national agreements with IT vendors and commercial companies on your behalf. For example, we’ve negotiated cloud purchasing frameworks and special terms for education & research with global companies such as Amazon, Microsoft and Google saving you £7.5 m a year. We continue to negotiate with publishers to constrain the costs of Open Access, including a new agreement with Springer which will provide access to the same journals with no increase in spend. Jisc collections negotiated £90 million of sector agreements out of a total sector spend on electronic resources of £190 million, saving customers £70 million. 84% of FE colleges use our eBooks service - taking account of productivity gains for college staff and for colleges, improving in learning outcomes for college students – the overall value to the college of sector of providing e-books is £7.18m.
- Advice and practical assistance Our new customer services division was launched on the 1st of January 2015 - with just one number to call, one email address to use and one website to access so that you don’t have to search for the right way to get in touch with us We provide expertise and practical advice to our customers to ensure that they take advantage of the shared services and sector deals that we provide – and to help them understand and maximise the benefits technology brings to their business operations and teaching, learning and research I’ve shared a couple of examples on this slide of feedback that we have received.
- Some highlights from 2015 The financial x-ray service In 2015 we launched the financial x-ray – a single report that captures all costs across an organisation – from maintaining and supporting your network or data centre to the annual costs of software and licensing As we collect the same data across the sector, we are able to benchmark your spend against other academic institutions The tool is being used by a number of universities, including the University of Huddersfield where they have found it easier to identify where future investment is needed. It has also been used at the University of Wolverhampton where they have found in helpful in assessing and evidencing the balance of expenditure across the constituent parts of the university – telling us that some ‘myths’ have been challenged and areas for further investigation highlighted.
- Jisc Commercial Limited was set up to generate additional revenue for Jisc by selling its assets to a wider customer case Initial prospects include: commercial innovation and technology parks such as Goonhilly Earth Station cloud providers such as Dimension Data - enabling them to reach their public enterprise customers across Janet enabling the power of the Janet network being available for research by other public service organisations such as the BBC In its first year of sales Jiscom expect to book over £1.2m of revenue which will return a net benefit to Jisc of £500k As the sales grow over the next 3 years and the sales pipeline matures the company expects to return a significant financial contribution to Jisc High quality value-added service options that complement existing Jisc Services: Data centre services (Co-Location, IaaS, PaaS, SaaS) Access Management Federation VCaaS (Vscene) /Blue Jeans Wi-Fi access authentication Professional services & transition management Technology Audit & Assessments Technology Partner Cloud services via G-Cloud Partner Support Services via Technology Partnership
- Jisc in 2015 We have Reduced our costs – making us leaner & more efficient Continued delivery of critical services – saving the sectors money – more than £200m in 2015 Launched new products & services – eg cloud data services & the financial x-ray cost-capturing service Revitalised our customer services team Worked with our customers through co-design to decide and shape what we should be doing in the future Made the case for Jisc – the board has led work on making sure we can articulate the value of Jisc to you & other key stakeholders
- This slide shows total traffic levels on the network over the last 5 years, with projections to 2018. It shows the sum of recorded monthly traffic rates from Janet for all customer connections, and is expressed here in gigabits per second. It's only a proxy measure in a sense, because it assumes that all customers are making their heaviest use of the network simultaneously.