1. J. DAVID MERSFELDER LOGISTICS/ OPERATIONS MANAGEMENT
Phone: 603-320-6288 Email: Jdmers2@yahoo.com Current Address: 14 Stevens St. Nashua, NH 03060
A dynamic Assistant Operations Manager with a track record of success attending to warehouse operations,
inventory control, and fleet maintenance. Known and respected for having outstanding interpersonal written
and verbal communication, organization, and attention to detail while leading and training staff on safety protocol.
Innovative solutions provider, offering client-centric solutions that drive operations and team performance.
Trend setter in the transportation and project management industry, often meeting deadlines in fast-paced, highly
competitive work environments: facilitates design, inspection, and scheduling. Skills in Microsoft Office Suite.
Select Achievements in Operations Management:
ü Successfully maintained accurate DOT records while directing fleet maintenance and lease contracts for 10 vehicles.
ü Key role in overseeing operations of 20 warehouse and driver associates for 100 retail stores across New England.
ü Certification in HAACP; and Microsoft NT Administration and Hardware Support Certificates from Boston University.
EXPERIENCE & NOTABLE CONTRIBUTIONS
Business Interiors Floor Covering Woburn, MA
Assistant Operations Manager 2014 - 2016
Led internal and external operations from conception to completion including inventory control, fleet maintenance,
equipment purchasing, logistics, and staff development. Hired, trained, and managed staff: oversaw scheduling and
time management for 120 union installers. Met and exceeded standards while coordinating material deliveries.
ü Monitored and managed project labor budgets in order to meet goals and maximize profit on $4M projects.
ü Selected to take on the role of Safety Officer for compliance to company policies and procedures.
Over the course of this role; successfully organized monthly safety meetings and safety inspection reports.
ü Consulted with senior stakeholders on developments and submitted briefings and reports to JHA and MSDS.

2. ü Oversaw warehouse operations at a 38,000 square foot warehouse including material deliveries/logistics.
American Carpet South Londonderry, NH
Labor Manager 2012 - 2014
Organized workspace and workflow to streamline operations and leverage operations and process improvements .
Led project logistics including installer recruiting, coaching, inventory control, and cycle counting. Coordinated and
managed all residential installation projects. Liaised with staff and consulted with Home Depot on installation tasks.
ü Orchestrated and coordinated logistics for 20 vehicles and 40 carpet/flooring technicians for Maine and Vermont.
ü Ensured customer satisfaction through scheduling service calls and resolving escalated orders in 24 hours or less.
ü Met or exceeded quotas through scheduling 100 residential installations daily and blue print reading on demand.
R.W. Shattuck Ace Hardware Arlington, MA
Inventory Manager 2009 – 2012
Oversaw internal operations including the implementation of MRP within 2 months before the allotted deadline. Built
relationships with senior stakeholders; enable Ace orders to be processed electronically using MRP data to ensure in-
stock status and increase sales. Met and collaborated with teams to ensure proper allocation of roles and procedures.
ü Coordinated data analysis to ensure staff reached or exceeded maximum profit margin by item and Ace guidelines:
Leadership of data analysis led to an additional gross profit of $180, 000 annually, and praise department wide.
ü Drove process improvements, and as a result, increased sales from $1.8 million to $2.6 million within 2 years.
Omega Management Group Billerica, MA
Project Leader 2007-2008
Oversaw call center operations for 15 agents and successfully secured satisfaction surveys through adherence to
deadlines and budgets to refine and implement new projects and reach project completion milestones. Allocated work
assignments and scheduled turnarounds to maximize productivity. Prepared monthly performance updates.
EDUCATION & PROFESSIONAL DEVELOPMENT
Certified Forklift Instructor; Federal Certification in HAACP
Associate of Science in Business Management: Plymouth State University, Plymouth, NH