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Challenges with product development in
distributed scrum environment-
Going beyond scrum, Lessoned learned
(Software platform development under
Industrial Automation domain)
Chandan patary
Agile Coach , Global Program Manager,
ABB
Abstract:
• Background-Context-Problem statement – Our story
• Redefining Product Owner role – Knowledge,Attitude,leadership style
• Affect on Team engagement ( Dashboard, Tool)
• Team Discipline
• Connection and Team collaboration
• Why Gamification?
• Integrating Lean into the system ( Benefit)
• Integrating DevOps ( Benefit)
• Agile coach role
• Value delivery model
• Key take away
What are the Issues with Scaling at my home!
Cooking for my family vs cooking at celebration time! Scaling…
Stories from the Trenches
Stories from the Trenches
Team A-
FITeam
C-
USA
Team B -FITeam
D-
Other
Team
E-CH
Team
F -IN
Team
F-PL
Are we ready for the run ?
How do you deliver high-quality value to our customers in an efficient and predictable manner?
Organizational Climate Check to list few..
 Do we have buy-in from the team to produce value and follow Agile practices?
 All the team members are engaged and committed?
 Is it a flat organization or too many layers to get the work done?
 Product owner and scrum masters playing their role defined by the SCRUM
philosophy?
 Team members are caring,sharing,owning and taking responsibility and willing to
learn?
 No investment on people development?
 Do we have team members as Free Electron?
 Do we have Cowboy coder?
“Product, People and Process” – Smells,
Find smells in the system.
 It is a pain that a customer experiences when the software does not meet the need.-
Product
 Quality Delivered to Customer Is in pathetic state – Product
 Releasing product to the Customer Takes Too Long- Product
 “Features are not useful”- Product
 “Missing effective connection with the end users” – Process
 “Upper management interaction,collaboration,visilibity with the project progress is
less” – Process
 Ownership , trust , maturity missing with the team members- People
 Competent , capable team member are missing – People
 Too many layers in the organization. High in redundant positions - people
What are the steps we have taken? One step at a time
but multi dimensional approach
1. Apply 4P Model of Lean Transformations
2. Start with Changing the “thinking” process?
3. How can we help Stream to flow on and on
….How DevOps integration helped us ?
• Constantly optimize
the flow , remove
the impediments
from the system
• Make several tasks
parallel and do
constant handshake
• Check every gate
what are the waste
• Integrate DevOps
4. Deploy Value based delivery model and realize
the benefit
5. Empowered and passionate Team to take
action for greater solution: collective ownership
we all shared the sense of urgency.
6. “Dashboard” - ability to see everything
beyond? stay tuned and Measure-Learn
7. Gamifying work: -How we have implemented
Fun, play and work
8. How Coach contributes in transformation
journey ?
9. Collaboration Engineering: How to increase?
10. Requirement Engineering: Are we solving the right puzzle ?
Redefining Product Owner role – Knowledge,Attitude,leadership style
11. What did we do to reduce the cycle time, to
increase speed?
Key Takeaway
What has worked for us
Excellenct product manager with Architecture and domain knowledge combine
Customer visit and Factory acceptance testing
Cetntralize one tool for product life cycle management e.g TFS, Transparency
Frequent cross team travel and celebration
Team members with good problem solving skills
Efficient scrum of scrum for organizational impediment removing
References:
a) Gamifying Agile projects to Drive Employee Engagement and Increase Performance by
Chandan Lal Patary added to PM World Library in November 2014
b) Collaboration Effectiveness: a Must for Program Management Execution Excellence -
Advisory Articles – Chandan lal Patary - PM World Library March 2015
c) Contribution from an Agile Coach for the Organizational Transformation Journey -
Advisory Articles – Chandan lal Patary - February 2015
d) Lean software testing for increasing customer value and reduce execution cycle
time,QAI-STC-2014-Bangalore,Chandan Lal Patary
Q & A

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Scrum scaling

  • 1. Challenges with product development in distributed scrum environment- Going beyond scrum, Lessoned learned (Software platform development under Industrial Automation domain) Chandan patary Agile Coach , Global Program Manager, ABB
  • 2. Abstract: • Background-Context-Problem statement – Our story • Redefining Product Owner role – Knowledge,Attitude,leadership style • Affect on Team engagement ( Dashboard, Tool) • Team Discipline • Connection and Team collaboration • Why Gamification? • Integrating Lean into the system ( Benefit) • Integrating DevOps ( Benefit) • Agile coach role • Value delivery model • Key take away
  • 3. What are the Issues with Scaling at my home! Cooking for my family vs cooking at celebration time! Scaling…
  • 4. Stories from the Trenches
  • 5. Stories from the Trenches Team A- FITeam C- USA Team B -FITeam D- Other Team E-CH Team F -IN Team F-PL
  • 6. Are we ready for the run ? How do you deliver high-quality value to our customers in an efficient and predictable manner?
  • 7. Organizational Climate Check to list few..  Do we have buy-in from the team to produce value and follow Agile practices?  All the team members are engaged and committed?  Is it a flat organization or too many layers to get the work done?  Product owner and scrum masters playing their role defined by the SCRUM philosophy?  Team members are caring,sharing,owning and taking responsibility and willing to learn?  No investment on people development?  Do we have team members as Free Electron?  Do we have Cowboy coder?
  • 8. “Product, People and Process” – Smells, Find smells in the system.  It is a pain that a customer experiences when the software does not meet the need.- Product  Quality Delivered to Customer Is in pathetic state – Product  Releasing product to the Customer Takes Too Long- Product  “Features are not useful”- Product  “Missing effective connection with the end users” – Process  “Upper management interaction,collaboration,visilibity with the project progress is less” – Process  Ownership , trust , maturity missing with the team members- People  Competent , capable team member are missing – People  Too many layers in the organization. High in redundant positions - people
  • 9. What are the steps we have taken? One step at a time but multi dimensional approach
  • 10. 1. Apply 4P Model of Lean Transformations
  • 11. 2. Start with Changing the “thinking” process?
  • 12. 3. How can we help Stream to flow on and on ….How DevOps integration helped us ? • Constantly optimize the flow , remove the impediments from the system • Make several tasks parallel and do constant handshake • Check every gate what are the waste • Integrate DevOps
  • 13. 4. Deploy Value based delivery model and realize the benefit
  • 14. 5. Empowered and passionate Team to take action for greater solution: collective ownership we all shared the sense of urgency.
  • 15. 6. “Dashboard” - ability to see everything beyond? stay tuned and Measure-Learn
  • 16. 7. Gamifying work: -How we have implemented Fun, play and work
  • 17. 8. How Coach contributes in transformation journey ?
  • 18. 9. Collaboration Engineering: How to increase?
  • 19. 10. Requirement Engineering: Are we solving the right puzzle ? Redefining Product Owner role – Knowledge,Attitude,leadership style
  • 20. 11. What did we do to reduce the cycle time, to increase speed?
  • 21. Key Takeaway What has worked for us Excellenct product manager with Architecture and domain knowledge combine Customer visit and Factory acceptance testing Cetntralize one tool for product life cycle management e.g TFS, Transparency Frequent cross team travel and celebration Team members with good problem solving skills Efficient scrum of scrum for organizational impediment removing
  • 22. References: a) Gamifying Agile projects to Drive Employee Engagement and Increase Performance by Chandan Lal Patary added to PM World Library in November 2014 b) Collaboration Effectiveness: a Must for Program Management Execution Excellence - Advisory Articles – Chandan lal Patary - PM World Library March 2015 c) Contribution from an Agile Coach for the Organizational Transformation Journey - Advisory Articles – Chandan lal Patary - February 2015 d) Lean software testing for increasing customer value and reduce execution cycle time,QAI-STC-2014-Bangalore,Chandan Lal Patary
  • 23. Q & A