5. The 4 Ps
Divide the current
work in to tasks
Understand
business value and
customer
expectations
Use a personal task
board to make the
work visible, focus
planning on the short
term
Priority
setting for
the tasks
that you
will do
8. 8
Customer Focus
Know your customer
Understand Business Value
Connect and get feedback
Quality software - Defects measured
Understand the impact and value of
defects
Overall customer focus of the
team
10. 10
Customer Engagement
Be part of requirements
Meet your customer at every
phase of project
Highlight technical issues and risks
Focus on Value