1. Curricullum vitae
IrinaKorsun
Flat 0/1, 67 Barrmill road
Glasgow,
G431EQ
Mobile: 078950856 17
Email: irinakorsun@yahoo.com
An honest,trustworthy andhardworking individualwhohasthe abilitytomix well withpeopleon
all levels. Canworkonownor as part of a team andis veryfriendlyandhighlydeveloped language
skills.Veryflexible withregardstohoursand can adapt to anycall centre environmentwithaskillset
gainedinproduction,teaching,hospitalityandretail. Will pull outall stopsandwill dowhateverit
takesto succeedandthrive innewjob. I am available tostartimmediatelyandcanundertake any
trainingthatmay be required.
Key Skills
 Provencustomerservice skills invariousbusinesscentre environments.
 Excellentcommunicationandinterpersonal skills
 Fluentspeakerof Russian,UkrainianandEnglish
 Cash handlingexperience
 Excellenttime keepingandattendance record
Work History
March 2015 – May 2015 Wetherspoonrestaurant– Kitchenassistant
Workedin a busy restaurant. Cookingand preparation food. Servingcustomersby followingthe
company high standard customer service.
March 2014 – April 2015 Home-Start GlasgowSouth, Shawlands volunteer
Work withdisadvantagedpeopleandhelpandsupport themtostart-upinlife again.
March 2013 – March 2014 Salvation Army Volunteer– Retail Assistant
Thiswas a verycaring role where volunteeredforaveryimportantcharity.Dutiesincludeddealing
withcustomers,puttinglabelsonclothes,ironing,sortingandselling.Workinginateamwas great
for me because itall mattered.
August 2011 – March 2013 PaisleyCollege NCChildcare course- Student
StudyingforqualificationinChildcare andobtainedaNCLEVEL qualification.
September2008 – July 2011 Various Agencies,Glasgow– Temp CateringContracts
Workedfor Blue Arrow,Reedonvariousshorttermtemporarycontracts acrossthe city and working
at functions,canteensandhotelsasawaitress /cateringassistant.

2. July 2008 – September2008 Sherbrooke Hotel, Glasgow– Breakfast Waitress
Workingwithinabusyhotel as a breakfastwaitress. Dutiesincludedtaking customers’ orders,
servingcustomers,helpingtoprepare foodandre-settingtablesforlunchtime/functions.
March 2007 - June 2008 Lightbody CelebrationCakes,Glasgow – Bakery Worker
Factory basedrole inwhichI wasa responsible forthe bakinganddecorationof cakes.Role involved
workingshiftsandworkingwithina teamtoachieve setproductiontargets.
June 2006 – February 2007 ChildAid, Glasgow– Shop Assistant (Voluntary)
Workingon a voluntarybasiswithinalocal charityshopwhere Iworkedwithinasmall teamto
ensure the smoothandefficientrunningof the shop. Thisinvolvedtakingdeliveryof donated
goods,organisingandpricingstock, andcash handlingandprovidingexcellentlevelsof customer
service.
December2005 – June 2006 Sir John Maxwell School,Glasgow– Classroom Assistant
I have variedandresponsiblerole inalocal primaryschool where Iworkedwithsevenandeightyear
oldchildren. Typically,mydutiesinvolvedassistingthe teachertoprepare materials,facilitate group
workand helpchildrenwithreadingorallocatedtasks.
2002 – 2005 Langside College,Glasgow–Student
ArrivedinScotlandandenrolledinanEnglishandBiologycourse whichIobtainedqualification
IntermediateandLevel Brespectively.
1998 – 2002 Kharkov Medical Centre,Kharkov, Ukraine – Laboratory supervisor
I manageda small teamina medical centre environment withinanlaboratory takingordersfrom
doctorsand patientsforresults andwasinvolvedall hiringandmanagingstaff.Idevelopedvery
goodorganisational skillsinmyrole andtime sensitive situation.
1996 - 1998 ‘Irina’ shop- Owner/ Manager
Managed office inadailybasisandtook inboundcallsordersfromclientsandthe general public.
Processed ordersand stock-takingdone.
1993 – 1996 Kharkov Primary School,Kharkov Ukraine – Teacher
Thisinvolvedmanagingaclassroomof local primaryschool children,followingasetteaching
curriculum.
Education History
2014 SecurityandBridgescourse
2014 FoodHygiene certificate
2011 – 2013 NC Childcare
2005 – 2006 Intermediate2Biology
2002 – 2007 EnglishforSpeakersof OtherLanguages
1984 – 1990 DiplomainBiology
I am happy to supply references on request.