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Effective feedback through
learning analytics dashboards
Workshop
Delft, 8 April 2019
Ioana Jivet
ioana.jivet@ou.nl
@IoanaJJ
Tom Broos
Tom.broos@kuleuven.be
@tombroos
Source: https://www.flickr.com/photos/bruneluniversity/12926707974/
grounded:based on research
4 levels of feedback (Hattie & Timperley, 2007)
1. Task and products
2. Process
3. Self-regulation
4. Self
Effective feedback through learning analytics dashboards is
grounded:based on research
4 levels of feedback (Hattie & Timperley, 2007)
1. Task and products
2. Process
3. Self-regulation
4. Self
Self-regulated learning (Zimmerman, 1990)
• Learners are active participants in their learning.
• Cyclical process: goal setting, performing,self-evaluation
• Most common theoretical background for dashboards (Jivet et al., 2017)
Effective feedback through learning analytics dashboards is
actionable:guides users to action
Warning!
Male students have 10% less
probability to be successful.
You are male.
Warning!
Your online activity is
lagging behind.
action?
?
action?
?
✓
Effective feedback through learning analytics dashboards is
scalable: can be delivered to large cohorts
Effective feedback through learning analytics dashboards is
Dawson, S., Joksimovic, S., Poquet, O., & Siemens, G. (2019, March). Increasing the Impact of Learning Analytics. In Proceedings of the 9th International Conference
on Learning Analytics & Knowledge (pp. 446-455). ACM.
Define a problem
Choose a problem from your
daily practice or your
institution where you think
learning analytics can help?
Define a problem
Decide within your group on
one problem to work on
during this workshop.
Identify actions
What actions do you expect
[want] to be taken after
consulting the dashboard?
Doodle dashboard elements
What information do you
need to know in order to
solve this problem?
Sketch a visualisation element
to show this information.
Plan the evaluation
How can you prove to
stakeholders that you are
solving the problem?
Discuss your group solution
Presentation of the group results
What does research say?
Dashboards can support conversations
Charleer, S., Moere, A. V., Klerkx, J., Verbert, K., & De Laet, T. (2018). Learning analytics dashboards to support adviser-student dialogue. IEEE Transactions on
Learning Technologies, 11(3), 389-399.
What does research say?
Dashboard usage is related to the profile of the user.
using the dashboard reading the tips
Broos, T., Peeters, L., Verbert, K., Van Soom, C., Langie, G., & De Laet, T. (2017, July). Dashboard for actionable feedback on learning skills: scalability and
usefulness. In International Conference on Learning and Collaboration Technologies (pp. 229-241). Springer, Cham.
What does research say?
Dashboard usage produces learning traces too.
Broos, T., Verbert, K., Langie, G., Van Soom, C., & De Laet, T. (2018, September). Low-Investment, Realistic-Return Business Cases for Learning Analytics Dashboards:
Leveraging Usage Data and Microinteractions. In European Conference on Technology Enhanced Learning (pp. 399-405). Springer, Cham.
N=2420 N=1355 N=295
What does research say?
Students are positive about dashboards
The dashboard is clear,
I understand it
The dashboard is
useful
The dashboard has
added value
What does research say?
It's difficult to provide good automated feedback to the middle group
Broos, T., Verbert, K., Langie, G., Van Soom, C., & De Laet, T. (2017). Small data as a conversation starter for learning analytics: exam results dashboard for
first-year students in higher education. Journal of Research in Innovative Teaching & Learning, 10(2), 94-106.
What does research say?
Gender interaction effects
SOURCE
What does research say?
SUBTITLE
Jivet, I., Scheffel, M.,Schmitz, M., Robbers, S.,Specht, M., & Drachsler, H. (submitted, submitted, under review).
What does research say?
SUBTITLE
Jivet, I., Scheffel, M.,Schmitz, M., Robbers, S.,Specht, M., & Drachsler, H. (submitted, submitted, under review).
1.Transparency of design
2. Reference frames
3. Support for action
What does research say?
Goals and self-regulated learning
Jivet, I., Scheffel, M.,Schmitz, M., Robbers, S.,Specht, M., & Drachsler, H. (submitted, submitted, under review).
What does research say?
Reference frames
Jivet, I., Scheffel, M., Drachsler, H., & Specht, M. (2017, September). Awareness is not enough: pitfalls of learning analytics dashboards in the educational practice.
In European Conference on Technology Enhanced Learning (pp. 82-96). Springer, Cham.
1. Social
Class
Teammates
Previous graduates
Top peers
Peers with similar goal
2.Achievement
Learning outcomes
Learning goals
3. Progress Self
What does research say?
SOURCE
References
Broos,T., Peeters,L.,Verbert,K.,Van Soom,C., Langie,G., & De Laet,T.(2017,July).Dashboard for actionable feedback on learning skills:
scalability and usefulness.In International Conference on Learning and CollaborationTechnologies (pp.229-241).Springer,Cham.
Broos,T.,Verbert,K.,Langie, G.,Van Soom,C., & De Laet,T.(2018,September).Low-Investment,Realistic-Return Business Cases for Learning
Analytics Dashboards:Leveraging Usage Data and Microinteractions.In EuropeanConference onTechnology Enhanced Learning (pp.399-
405).Springer,Cham.
Broos,T.,Verbert,K.,Langie, G.,Van Soom,C., & De Laet,T.(2017).Small data as a conversation starter for learning analytics: exam results
dashboard for first-year students in higher education. Journal of Research in InnovativeTeaching & Learning,10(2),94-106.
Charleer,S.,Moere,A.V., Klerkx,J.,Verbert,K., & De Laet,T. (2018).Learning analytics dashboardsto supportadviser-studentdialogue.IEEE
Transactions on LearningTechnologies,11(3),389-399.
Hattie, J.,& Timperley,H.(2007).The power of feedback.Review of educational research,77(1),81-112.
Jivet,I., Scheffel,M.,Schmitz,M.,Robbers,S.,Specht,M., & Drachsler,H. (submitted,submitted,under review).
Jivet,I., Scheffel,M.,Drachsler,H.,& Specht,M.(2017,September).Awarenessis not enough:pitfalls of learning analytics dashboardsin the
educational practice. In EuropeanConference onTechnology Enhanced Learning (pp.82-96).Springer,Cham.
Jivet,I., Scheffel,M.,Specht,M., & Drachsler,H.(2018,March).License to evaluate:preparing learning analytics dashboardsfor educational
practice.In Proceedings of the 8th International Conference on LearningAnalytics and Knowledge (pp.31-40).ACM.
Zimmerman,B.J.(1990).Self-regulated learning and academic achievement:An overview.Educational psychologist, 25(1),3-17.

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Effective feedback through learning analytics dashboards

  • 1. Effective feedback through learning analytics dashboards Workshop Delft, 8 April 2019 Ioana Jivet ioana.jivet@ou.nl @IoanaJJ Tom Broos Tom.broos@kuleuven.be @tombroos
  • 3. grounded:based on research 4 levels of feedback (Hattie & Timperley, 2007) 1. Task and products 2. Process 3. Self-regulation 4. Self Effective feedback through learning analytics dashboards is
  • 4. grounded:based on research 4 levels of feedback (Hattie & Timperley, 2007) 1. Task and products 2. Process 3. Self-regulation 4. Self Self-regulated learning (Zimmerman, 1990) • Learners are active participants in their learning. • Cyclical process: goal setting, performing,self-evaluation • Most common theoretical background for dashboards (Jivet et al., 2017) Effective feedback through learning analytics dashboards is
  • 5. actionable:guides users to action Warning! Male students have 10% less probability to be successful. You are male. Warning! Your online activity is lagging behind. action? ? action? ? ✓ Effective feedback through learning analytics dashboards is
  • 6. scalable: can be delivered to large cohorts Effective feedback through learning analytics dashboards is Dawson, S., Joksimovic, S., Poquet, O., & Siemens, G. (2019, March). Increasing the Impact of Learning Analytics. In Proceedings of the 9th International Conference on Learning Analytics & Knowledge (pp. 446-455). ACM.
  • 7. Define a problem Choose a problem from your daily practice or your institution where you think learning analytics can help?
  • 8. Define a problem Decide within your group on one problem to work on during this workshop.
  • 9. Identify actions What actions do you expect [want] to be taken after consulting the dashboard?
  • 10. Doodle dashboard elements What information do you need to know in order to solve this problem? Sketch a visualisation element to show this information.
  • 11. Plan the evaluation How can you prove to stakeholders that you are solving the problem?
  • 12. Discuss your group solution
  • 13. Presentation of the group results
  • 14. What does research say? Dashboards can support conversations Charleer, S., Moere, A. V., Klerkx, J., Verbert, K., & De Laet, T. (2018). Learning analytics dashboards to support adviser-student dialogue. IEEE Transactions on Learning Technologies, 11(3), 389-399.
  • 15. What does research say? Dashboard usage is related to the profile of the user. using the dashboard reading the tips Broos, T., Peeters, L., Verbert, K., Van Soom, C., Langie, G., & De Laet, T. (2017, July). Dashboard for actionable feedback on learning skills: scalability and usefulness. In International Conference on Learning and Collaboration Technologies (pp. 229-241). Springer, Cham.
  • 16. What does research say? Dashboard usage produces learning traces too. Broos, T., Verbert, K., Langie, G., Van Soom, C., & De Laet, T. (2018, September). Low-Investment, Realistic-Return Business Cases for Learning Analytics Dashboards: Leveraging Usage Data and Microinteractions. In European Conference on Technology Enhanced Learning (pp. 399-405). Springer, Cham. N=2420 N=1355 N=295
  • 17. What does research say? Students are positive about dashboards The dashboard is clear, I understand it The dashboard is useful The dashboard has added value
  • 18. What does research say? It's difficult to provide good automated feedback to the middle group Broos, T., Verbert, K., Langie, G., Van Soom, C., & De Laet, T. (2017). Small data as a conversation starter for learning analytics: exam results dashboard for first-year students in higher education. Journal of Research in Innovative Teaching & Learning, 10(2), 94-106.
  • 19. What does research say? Gender interaction effects SOURCE
  • 20. What does research say? SUBTITLE Jivet, I., Scheffel, M.,Schmitz, M., Robbers, S.,Specht, M., & Drachsler, H. (submitted, submitted, under review).
  • 21. What does research say? SUBTITLE Jivet, I., Scheffel, M.,Schmitz, M., Robbers, S.,Specht, M., & Drachsler, H. (submitted, submitted, under review). 1.Transparency of design 2. Reference frames 3. Support for action
  • 22. What does research say? Goals and self-regulated learning Jivet, I., Scheffel, M.,Schmitz, M., Robbers, S.,Specht, M., & Drachsler, H. (submitted, submitted, under review).
  • 23. What does research say? Reference frames Jivet, I., Scheffel, M., Drachsler, H., & Specht, M. (2017, September). Awareness is not enough: pitfalls of learning analytics dashboards in the educational practice. In European Conference on Technology Enhanced Learning (pp. 82-96). Springer, Cham. 1. Social Class Teammates Previous graduates Top peers Peers with similar goal 2.Achievement Learning outcomes Learning goals 3. Progress Self
  • 24. What does research say? SOURCE
  • 25. References Broos,T., Peeters,L.,Verbert,K.,Van Soom,C., Langie,G., & De Laet,T.(2017,July).Dashboard for actionable feedback on learning skills: scalability and usefulness.In International Conference on Learning and CollaborationTechnologies (pp.229-241).Springer,Cham. Broos,T.,Verbert,K.,Langie, G.,Van Soom,C., & De Laet,T.(2018,September).Low-Investment,Realistic-Return Business Cases for Learning Analytics Dashboards:Leveraging Usage Data and Microinteractions.In EuropeanConference onTechnology Enhanced Learning (pp.399- 405).Springer,Cham. Broos,T.,Verbert,K.,Langie, G.,Van Soom,C., & De Laet,T.(2017).Small data as a conversation starter for learning analytics: exam results dashboard for first-year students in higher education. Journal of Research in InnovativeTeaching & Learning,10(2),94-106. Charleer,S.,Moere,A.V., Klerkx,J.,Verbert,K., & De Laet,T. (2018).Learning analytics dashboardsto supportadviser-studentdialogue.IEEE Transactions on LearningTechnologies,11(3),389-399. Hattie, J.,& Timperley,H.(2007).The power of feedback.Review of educational research,77(1),81-112. Jivet,I., Scheffel,M.,Schmitz,M.,Robbers,S.,Specht,M., & Drachsler,H. (submitted,submitted,under review). Jivet,I., Scheffel,M.,Drachsler,H.,& Specht,M.(2017,September).Awarenessis not enough:pitfalls of learning analytics dashboardsin the educational practice. In EuropeanConference onTechnology Enhanced Learning (pp.82-96).Springer,Cham. Jivet,I., Scheffel,M.,Specht,M., & Drachsler,H.(2018,March).License to evaluate:preparing learning analytics dashboardsfor educational practice.In Proceedings of the 8th International Conference on LearningAnalytics and Knowledge (pp.31-40).ACM. Zimmerman,B.J.(1990).Self-regulated learning and academic achievement:An overview.Educational psychologist, 25(1),3-17.