Retention is the new growth, but how do you get there? The answer is onboarding. Onboarding lets you connect the dots for your customers at key moments, so they find more value in your product. And, customers who see added value will buy your product time and time again.
In a recent webinar, Intercom's co-founder Des Traynor and product manager Patrick Andrews explain why onboarding is your next big growth lever and provide an inside look at our newest release – Product Tours.
Read on to learn:
• Why customer onboarding is your next big opportunity.
• Best practices to successfully onboard new customers.
• Keys for using onboarding to increase adoption and retention.
• The future of onboarding and an introduction to Product Tours.