Intel Market Research (IMR) surveyed over 1,700 users in the United States and Germany to take a closer look at mobile computing trends and gain insight on workforce behaviors. The research explores current mobility needs and user expectations for flexibility and information access. It also explores the tasks performed within four overlapping themes, including collaboration, information management, security, and location independence. Key findings reveal that enterprise business models haven’t changed all that much, but today’s users want the ability to work anytime, from any location. And they’re likely relying on personally owned devices that aren’t part of a managed Bring Your Own Device (BYOD) program.

1. Mobile Computing Trends:
Insight into Today’s Workforce
Intel Market Research User Survey
September 2013

2. The Workforce Is Changing
With mobile devices,
users can now work
anytime, from any
location, with data from
the company network,
the Web, or the cloud.
While this is increasing
productivity, it’s creating
complex security
challenges for IT.
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3. • Track worker behavior across four themes:
• Collaboration
• Information management
• Security
• Location independence
• Identify trends and factors driving workforce behaviors.
Intel Research Talks to Workers
To gain insight into global mobility trends, Intel Market
Research (IMR) surveyed 1,700 knowledge workers1
across the
United States and Germany to:
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1 Survey respondents were 18 years or older and employed full time in qualifying industries and occupations.
The research method included a phone survey to measure overall segment sizing and a detailed web survey
to develop in-depth profiles of user segments.

4. Measuring Worker Behavior
Collaboration: The nature of where, when, and with whom people are
working (remotely, face-to-face, or individually).
Information management: Pertains to the management and
manipulation of data.
Security: The use of information that requires privacy or security, such as
data and passwords.
Location independence: Describes where one works, whether at the
office, at home, or “anytime, anywhere.”
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5. 5
• Survey results showed no significant
increase in telecommuting. The mobility
trend is not the result of a changing
business model.
• It’s the new mobile devices that are
driving changes in user behavior.
Workers want the flexibility to access
information on the go, using the same
innovative mobile technologies they use
at home.
Mobile Devices Are Driving Change
What does it all mean?

6. Location Independence: Flexibility
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• Only about half of all workers travel overnight.
• Even fewer travel to remote work sites.
Location independence is top of mind for users, and it’s all about flexibility.
There is no remote work scenario that stands out as a
clear leader.
Location Independence
General travel
Overnight travel frequency
% doing activities weekly
Access your organization’s network when away from the office 25%
Work at client, customer, vendor, or other sites away from your primary office 23% 26%
Drive to various sites as part of your job 26% 36%
Work while traveling on airplanes or trains 5% 10%
Once a month or more 10% 14%
Less than once a month 35% 36%
Never 55% 50%
Work from home one or more days a week 15% 6%
Work from the office full time, but also work from home on an ad hoc basis 30% 34%
Do not work from home at all 55% 54%
Work-at-home practice
39%
Highest Usage
436 409

7. Information Access and Management
% doing activities weekly
Search computer for information 87% 86%
Save your work on your PC or the organization’s network/shared drive 80% 83%
Transfer data between applications 56% 58%
Extract data from databases for analysis 51% 66%
Perform what-if analysis 26% 25%
436 409
• Searching for information
• Saving work to a network drive
• Managing data
A Closer Look at Remote Tasks
The research also revealed the top remote information
management tasks:
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8. Summary
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1) Users value location independence most.
Across both countries, the ability to work anytime, from any location,
is deemed most important.
2) Most users rely on personally owned devices daily for work.
Users rely on an average of 2.1 devices for work, every day. Of these
personally owned devices in the United States:
• 39 percent are laptops.
• 77 percent are phones.
• 61 percent are tablets.
3) The need for anywhere, anytime data access is on the rise.
Survey results showed an increasing demand for information access, and a
substantial increase in the need to access data outside the office.

9. The Mobile Device Opportunity
And with the right mobile devices,
users can improve productivity
across the business with the
flexibility and mobility they want.
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By providing users with the right mobile tool for the
job, IT can help increase security and minimize the
number of personally owned devices used for work
to gain greater control.

10. Learn More
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• To learn more about mobile productivity in the enterprise,
visit intel.com/mobileproductivity.
• Explore additional Intel research on BYOD in the enterprise.
• Learn about the latest business-class mobile devices:
• Tablets based on the Intel® architecture: intel.com/tabletforbusiness
• Ultrabook™ devices in the enterprise: intel.com/ultrabookforbusiness

11. Visit the Intel® IT Center
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Intel.com/ITCenter

12. Legal
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FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE. Intel disclaims all liability, including liability for infringement of
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Copyright © 2013 Intel Corporation. All rights reserved. Intel, the Intel logo, the Look Inside. logo, and Ultrabook are trademarks of Intel Corporation in the U.S. and other countries.
*Other names and brands may be claimed as the property of others.
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