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Le Lean management ou le management du Lean par Olivier René

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Aujourd’hui directeur du Lean, de la Simplification et de l'Organisation au sein du groupe Auchan Retail International, Olivier René a occupé les fonctions de directeur du contrôle qualité chez Toyota à Valenciennes pendant près de 10 ans avant de rejoindre la grande distribution.
A la journée Lean dans les Services de juillet 2017, Olivier René a décrypté tout le non-dit du Toyota Production System, ainsi que les erreurs d’interprétation qui peuvent rendre si difficile la transformation Lean d'une entreprise.
Découvrez d'autres témoignages sur ilf-lean-services.com et www.institut-lean-france.fr

Veröffentlicht in: Leadership & Management
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Le Lean management ou le management du Lean par Olivier René

  1. 1. Le Lean Management ou le Management du Lean Olivier RENE
  2. 2. « …il faut diviser l’organisation du travail de manière horizontale et verticale… » 1856 - 1915 « …la motivation et la productivité sont individuelles… » « …la seule motivation au travail (difficile) c’est la prime… »
  3. 3. « Quality is 'Free' - Quality is the best business plan. Always strive towards the 'ZERO DEFECT' state of mind instead of the short-term financial goals . » « Customers are the most important assets a company has, even though they don’t show up (directly) on balance sheet. With Customers as a Reference Point for VALUE ; Priorities become easier to set. »
  4. 4. « Il y a plusieurs façons de diriger une entreprise. Vous pouvez être focalisé sur vos concurrents, sur vos produits, sur vos technologies, votre business model, et plein d’autres choses encore. Mais selon moi, être focalisé et obsédé par le client est, de loin, le meilleur moyen de préserver l’énergie du Premier Jour. …les clients sont toujours merveilleusement, délicieusement insatisfaits… »
  5. 5. Quality Customer Satisfaction €
  6. 6. Quality Customer Satisfaction Just in time • Kanban • Takt Time • Heijunka Zéro attente Zéro stock ou en-cours • Time to switch • Unit order • One piece flow Voir les problèmes
  7. 7. Un sens bien plus global !!! Ji Dō Ka 自 働 化 自: sois même 動 : mouvement 人 : Humain 働 : Humain + mouvement ? 化 : convertir Convertir sois même son travail à plus de « sens » => Supprimer les « gaspillages »
  8. 8. 働動
  9. 9. Erreur de traduction ! Baka-Yoke (Erreur bête)  « Standard is beyong human ability »  Aide, guide Poka-Yoke Anti-erreur pour les collaborateurs non concentrés, mal formés, désengagés
  10. 10. Just in time Construire la Qualité Jidoka • Andon • Baka-Yoke • Poka-Yoke • waste :  Muda  Muri  Mura Quality Customer Satisfaction
  11. 11. Just in time Quality Customer Satisfaction Jidoka Kaizen Un sens plus global également ! Kaizen Kairyo Se développer soi-même Améliorer les processus
  12. 12. Just in time Quality Customer Satisfaction Jidoka Fondamental !!! Kaizen 5S • Respect mutuel • Management Visuel
  13. 13. Fondamental !!!
  14. 14. Just in time Quality Customer Satisfaction Jidoka L’énorme oubli !!! Kaizen 5S TPM Problem Solving • Le « why » • Nemawashi • Gemba • Team • Gouvernance
  15. 15. Just in Time Quality Customer satisfaction Kaizen 5S Problem Solving Jidoka TPM TPS Lean
  16. 16. Challenger l’inconfort Développement des hommes Manager par le SENS Projet Humain Vouloir le meilleur Long terme Transparence Confiance entreprenariat

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