Insights Success has shortlisted “The 10 Most Innovative POS Solution Providers 2018” which has provided disruptive solutions to multiple industries including retail, operations, on demand, e-commerce, hospitality, and information technology.

1. September 2018
www.insightssuccess.com
André Malinowski
CEO
Computop
Revolutionizing Payment Processes Globally
Pitching Success
The Importance of
a Sales Strategy
Most Innovative
POSSolution Providers
The
1
2018
Industry Trends
Key POS Trends
Reshaping the
Retail Sector

4. Point of Sale:
Changing the Course
of Buyer-Seller
Interaction
e are living in a world where sellers are dealing with impatient buyers. This generation needs
Weverything in real-time and this is leading to forceful competition in the market. It has been
difficult for businesses to maintain the quality and efficiency at the same time. In such extreme
situations technological evolutions has been a savior for many industries. Hence, whenever they witness
such mess, they turn back to the ever-changing technology for a solution. One of those solutions turns out
to be Point of Sale (POS).
Our interaction with POS systems takes place on daily basis but we hardly notice it. The reason is smooth
transactions, which we realized only after they were implemented in the process. POS works wonders for
the businesses too. For instance it tracks the performance of all the functional units and helps them to
make changes in order to enhance revenue, tracks record of customer data and manages inventory based
upon the same to increase productivity, create unique loyalty programs for highly valued customers, and
design marketing strategy based on the behavior of customers retrieved from customer data.
However, there is no 'One for All' model of POS systems as each business has its own type of
requirements. Hence the differentiating factor is that systems are tailor made specifically for a particular
business. For instance, a restaurant POS system is different from a bar POS system. Although many bars
can use the restaurant POS systems based on their requirement. The differentiating factor is that bars
demand faster billing and transactional process. On the other hand, retail stores require a system which
specializes in inventory management and prizing processes. And small businesses seek mobility which
requires mobile friendly app based POS systems.
Looking at the recent trends in technology, the future of POS looks extraordinarily bright. With the e-

5. commerce industry reaching on its verge, number of cashless payments is growing with rapid pace.
This enables the POS industry to adopt more and more payment options. Additionally, there is a lot
of potential when we imagine POS and Artificial intelligence in one frame.
Speaking about the impact of POS system on businesses, the research states that companies noticed
30% of decrease in labor hours after implementing the POS systems. Its organized inventory
management helped the companies to increase the savings up to 4% and 77% of customers.
In order to appreciate the constant efforts for developing the industry, Insights Success has shortlisted
“The 10 Most Innovative POS Solution Providers 2018” which has provided disruptive solutions
to multiple industries including retail, operations, on demand, e commerce, hospitality, and
information technology.
Featuring as our cover story is Computop Inc., is a leading international Payment Service Provider
that enables merchants and white label customers to process global multichannel payments.
Computop's state of the art and wholly owned payment platform Computop Paygate offers seamless
solutions for mobile, online and in store payment transactions.
Alongside this, the magazine also includes ParTech, Inc., which offers technology solutions for the
full spectrum of restaurant operations, from large chain and independent table service restaurants to
international quick service chains; Bravo Pawn Systems, which provides all the technologies you
need to run your business and take care of your customers in one easy place; Tillpoint Enterprise
Ltd., an integrated business management and EPOS (electronic point-of-sale) system that caters to
the common and unique needs of business in the retail and the hospitality industries; Sureswipe,
which is the fastest growing provider of mobile credit card payment, credit card machine and mobile
card readers; LivePOS, a Hybrid Cloud Point of Sale System designed for retail chains and business
franchises; PHP Point Of Sale, LLC, an online point of sale system designed to help small
businesses with POS tracking of customers, inventory and sales; LogBase Technologies LLP,
founded by data scientists, developers, and managers at the forefront of their fields interested in
applying machine learning to make faster and better data driven decisions.
Also, make sure to flip through articles, written by our in-house editorial team as well as CXO
standpoints of notable industry personalities to have a brief taste of the sector.
Let's start reading!
Kedar Kulkarni

9. sales@insightssuccess.com
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September, 2018
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17. Management BriefCompany Name
Bravo Pawn Systems
bravopawnsystems.com
Tally Mack
CEO
Bravo’s platform provides all the technologies you need to run
your business and take care of your customers in one
easy place.
Computop Inc.
computop.com
Andre Malinowski
CEO
Computop is a leading international Payment Service Provider that
enables merchants and white label customers to process global
multichannel payments. Computop’s state of the art and wholly owned
payment platform Computop Paygate offers seamless solutions for
mobile, online and in store payment transactions.
NCR, Inc
counterpointpos.com
The NCR Corporation is an American company that makes self-
service kiosks, point-of-sale terminals, automated teller machines,
check processing systems, barcode scanners, and business
consumables. They also provide IT maintenance support services.
enVista LLC
envistacorp.com
Jim Barnes
CEO
enVista provides global supply chain consulting and unified
commerce solutions for the world’s leading retailers,
manufacturers and distributors.
PAR offers technology solutions for the full spectrum of restaurant
operations, from large chain and independent table service
restaurants to international quick service chains.
PHP Point of Sale (POS software) is an online point of sale system
designed to help small businesses with POS tracking of customers,
inventory and sales.
LogBase was founded by data scientists, developers, and
managers at the forefront of their fields interested in applying
machine learning to make faster and better data
driven decisions.
Tillpoint is an integrated business management and EPOS
(electronic point-of-sale) system that caters to the common and
unique needs of business in the retail and the hospitality industries.
LivePOS
livepos.com
Liad Biton
CEO & Co-founder
LivePOS is a Hybrid Cloud Point of Sale System designed for
retail chains and business franchises.
ParTech, Inc
partech.com
Paul Rubin
Chief Strategy Officer
PHP Point Of Sale, LLC
phppointofsale.com
Chris Muench
CEO & Founder
LogBase Technologies LLP
slickpos.com
Abishek Baskaran,
Saravanakumar C.P,
CTO, CEO
Tillpoint Enterprise Ltd.
tillpoint.com
Ahmed Ameen
Co-founder & CEO
Bill Nuti
CEO
Sureswipe
sureswipe.co.za
Paul Kent
Founder &
Managing Director
Sureswipe is the fastest growing provider of mobile credit card
payment, credit card machine and mobile card readers.
Innovative
POSSOLUTION PROVIDERS 2018
1 Most
The

18. Carving a Convenient and Profitable
Digital Path for Pawnbrokers
Bravo Pawn Systems:
Many traditional brick-and-mortar stores are
facing an uphill battle for becoming online
retailers. Bravo Pawn Systems, the leading
point-of-sale software for the pawn industry, is helping
these shops take that journey by carving out a convenient
and profitable omnicommerce strategy for their customers.
Developing pawn systems since 1985, Steve Mack founded
Bravo in 2010 and it has grown to be a leader and
trendsetter in its niche. With Mack’s reputation in the pawn
industry as an innovator, it’s no surprise the company has
launched some of the most revolutionary product
enhancements in the last 30 years, including the pawn
industry’s first two mobile apps – MobilePawn and
Shopkeeper.
Steve Mack isn’t the only innovator shepherding
st
pawnshops into the 21 -century and beyond. In 2016, Mack
passed the torch to his daughter Tally Mack, a fifth-
generation pawnbroker who now directs the company as
CEO. Under her leadership, Bravo completed its first
acquisition, has grown the company to 40+ employees, and
launched the much-praised customer success and on-
boarding departments.
Tally’s vision for Bravo is clear: “We strive to bring
powerful software to the pawn industry – an industry that
continues to need technological innovation.”
Bravo’s Success
So what has made Bravo so successful? Simply put, it’s that
Bravo provides a quality, comprehensive product backed by
world-class support that only continues to re-up its game.
Bravo is a digital outlet for pawnbrokers to attract and
retain customers, evaluate merchandise, sell inventory, and
process payments using a combination of in-store point-of-
sale software, online eCommmerce marketplaces, and
mobile technology.
Bravo’s core offering, its POS software, makes pawnshop
operations run smoothly by helping pawnbrokers and their
employees determine loan, buy, and sale amounts using
pricing and estimating tools backed by extensive data.
Bravo also offers complete inventory management, in-depth
reporting, and is the only cloud-based pawn software on the
market.
Tally has seen immense growth for Bravo’s base software.
“In a short time, we have on-boarded 1,000 stores and
8,250 users on our platform. We have also successfully on-
boarded the biggest pawnshop chains in the US and made
headway in the UK by implementing a 115 chain on their
own Azure cloud instance.”
On the eCommerce side, Bravo helps pawnbrokers liquidate
their inventory fast using Bravo’s omnicommerce system
that includes its own proprietary marketplace, Buya.com,
16
Innovative
POSSOLUTION PROVIDERS 2018
1 Most
The
September 2018|

19. “
“
plus an integration with eBay, and
company-branded websites.
For mobile, Bravo has launched the
pawn industry’s only mobile
applications – MobilePawn for
consumers and Shopkeeper for
pawnbrokers. The two apps work both
independently and in tandem and offer
a host of their own features, including:
Ÿ For MobilePawn: The ability for
customers to initiate a loan, make a
payment, ask questions, and shop
store inventory without ever
stepping foot in a pawnshop.
Ÿ For Shopkeeper: The ability to
engage employees, from a sales
associate to the shop owner, by
allowing them to relocate
merchandise, accept offers, and live
sentiment is echoed throughout the
customer testimonials prevalent on the
Bravo website.
Bravo in the Future
Beyond its present foothold as a leader
in the pawn POS arena, Bravo Pawn
Systems has set its sights on the future.
Abroad, the company continues to
expand further into the UK and also
Mexico, Canada, Panama and Costa
Rica with no plans to slow its spread. It
also sees a future where all pawnshops
will be fully mobile enabled. To
support this, Bravo plans to continue
its app development adding coupons
and additional engaging features.
Overall, they are moving toward
becoming the biggest player in the
POS space with confidence, diligence,
and persistence.
chat and negotiate with customers
in real-time all from their
smartphone.
Plus, all of these omnicommerce
channels are backed by top-notch
customer service.
When looking at the whole picture, it is
clear Bravo customers could not be
happier with the product. Taylor
Packwood of Top Cash Pawn, a former
customer of Bravo’s competitor
PawnMaster, said, “Technological
advancement in the pawn business
hasn’t been that big. Bravo has gone
above and beyond. A huge leap from
any software competitor.” And this
Bravo is bridging the
gap between
technology and brick-
and-mortar stores by
giving pawnshops an
innovative platform to
reach a new generation
of customers.
17
Tally Mack
CEO
|September 2018

22. LivePOS is a leading hybrid POS solution that combines
both, front-end software for managing every day
transactions and back-end in real-time. Using this advanced
technological solution, clients can evaluate the progress of
their business 24/7. LivePOS’s robust multi-store features
allow clients to manage multiple stores from anywhere.
LivePOS provides free training to help clients to hit the
ground running, and offers 24/7 customer support at no cost
for all related queries of the clients. It also provide many
other customization options which help navigate the
complexities of each individual business situation. If
additional customization is required and it benefits other
clients, it is rolled out regularly through software upgrades.
Beneficial Services
When it comes to POS systems, LivePOS management
realized that growing multi-store businesses were
underserved and focused to address that problem. Today,
other POS platforms are expanding their systems in a
mindless pursuit to add more locations to the mix. LivePOS
has taken a different and unique route to its development. It
provides an all-in-one solution at extremely competitive
prices to stay ahead of the curve.
Company’s Franchise Management System (FMS) is
designed to fulfill the complex needs of a multi-unit
operation. On the front end, company’s intuitive software
makes processing transactions and servicing customers
effortless. At its back end, the centralized dashboard
provides real-time, multi-unit management and reporting
from any device that has an internet connection. Clients can
gain instant access to sales and inventory data, analyze
products list whether selling or not, compare data across
several locations, track store-wide promotions, and much
more.
A Humble Philosophy
Liad Biton is the CEO and Co-Founder of LivePOS.
In 2003, he started working with a partner and established a
retail business. After originated to three locations, Liad
realized that they needed software to manage the business.
It was sticker shock when the quotes started coming in at
over $20K for three locations. The software was expensive,
slow, and complicated, so he decided to write his own code
and build very light web-based POS software that
completed their requirement at a fraction of the cost. Other
such small businesses took notice and started asking about
that software. He gave that software to one of his
franchisors and pretty soon others approached him to try the
software. Back then there was no cloud POS platform
anywhere, and when their business grew to 30+ stores, he
found his passion in coding software rather than doing
retail. He sold the retail business and began coding full-
time.
With only five clients, he decided to launch a new business
and raised money, hired more people and started LivePOS.
They built a simple, powerful, cloud POS solution that
delivered everything a growing business needed without an
expensive price tag. In 2003, they encountered their first
client who had 12 stores. Today, LivePOS have over 15,000
clients in 20 countries.
Initial Hurdles
When LivePOS was first launched, many malls and
locations didn’t have a stable internet connection and its
web-based software was crashing. Company had to
overcome these hurdles by creating web-based software
that could also function in an offline mode. Company
stopped taking new clients for 2 years and started coding
from scratch.
Innovative
POSSOLUTION PROVIDERS 2018
1 Most
The
A Leading POS Solution Provider
LivePOS
20 September 2018|

23. “ “
When it introduced its pricing model,
software subscriptions were unheard of
and storing data in the cloud was a
foreign concept. It took a lot of effort
to explain cloud-based services and
what clients were paying for. At the
end, the struggles helped to build a
better, stronger product for the benefit
of its users.
Back in 2007, most software had its
own version of a cloud solution, but
success to date of the company has
come from the addition of the LivePOS
Dashboard. By simply logging into the
secure online dashboard, clients can
view and control almost everything
that relates to their organization as it
happens. Turn features on and off and
control multiple locations
simultaneously. The data (shown both
numerically and graphically) provides
a quick, yet comprehensive snapshot of
operations. Combine that with an easy-
to-use system and the top-notch
customer support team, are the pillars
of company’s success.
Stand Ahead to Competitors
LivePOS Analytics offers actionable
data which helps to take the guesswork
out of decision making. Also by
tracking employee performance, clients
can pinpoint those employees who may
need additional training and those that
should be recognized. LivePOS
Analytics helps clients save time,
money and offers them a rare
competitive advantage.
Tackling Challenges Head-on
LivePOS provides solutions to
organizations which are looking to
maximize efficiencies and improve
productivity. With its focus and
experience in multi-location, multi-
store operations, it understands that
every business has their own set of
unique requirements and processes. It
has designed its software to deliver an
all-in-one affordable solution with a
long-list of features that can be
customized specifically for each
business. The LivePOS team works
one-on-one with every client to assess
their needs and demonstrate those
features that helps to simplify and
elevate business growth.
Necessity is the
mother of invention.
Liad Biton
CEO & Co-Founder
21|September 2018

24. 22 September 2018|
Delivering State-of-the-Art POS
Systems Globally
PAR Technology
Corporation:
PAR Technology Corporation has been a leading
provider of restaurant and retail technology for
nearly 40 years. It offers management technology
solutions for the full spectrum of restaurant operations,
from large chain and independent table service restaurants,
to international quick service chains. Products from PAR
can also be found in retail, cinemas, cruise lines, stadiums,
and food service companies.
PAR provides its restaurant and retail customers with
technology to improve internal operations, enhance the
customer experience, and better manage information. Its
primary areas of focus are point of sale and food safety
systems where a combination of hardware, software and
other relevant services are provided. The company also
offers hardware that is deployed in nearly 100,000
restaurants across the world, from terminals, to kitchen
systems, to temperature monitoring IoT devices. On the
software side, the company provides its cloud-based Brink
® ®
POS Software, PixelPoint Software, and its food safety
®
and checklist management solution, SureCheck .
Delivering Quality Services
PAR Technology produces a variety of products and
services for the restaurant and retail space. The Brink POS
platform is a cloud-based, software as a service (SaaS),
point of sale software solution that has been built on a
modern architecture to fit the needs of the multi-unit
franchise operator. The platform is designed not only to
scale and grow, but also to manage operations easily. With
features like loyalty, online & mobile ordering, kitchen
video system and labor management built into the Brink
POS application, the user gets a truly seamless solution to
drive a great customer experience.
The SureCheck application by PAR is also a cloud-based
Food Safety Compliance and Checklist application for
Hazard Analysis and Critical Control Points (HACCP)
compliance. SureCheck is currently assisting some of the
world’s largest companies to improve food safety and
operational efficiencies in thousands of food service
locations. PAR also produces, sells and supports a variety of
hardware solutions to enable its POS software for
customers.
An Epitome of Expertise
PAR Technology Corporation (PTC) was founded in 1968,
by Dr. John Sammon, to provide consulting services to the
commercial sector in the areas of digital signal and image
processing. He worked as a research scientist at the Air
Force’s Rome Labs. In 1970, Sammon left government
service and dedicated himself in the pursuit of innovative
applications of digital technology involving the detection
and recognition of patterns in complex data streams.
An Endeavor towards Success
Throughout the year of 1970, PAR grew rapidly as a
computer applications research firm. PAR’s customers
included the Department of Defense, as well as several
Intelligence agencies.
Across the next 20 years, PAR expanded its business to
international markets, installing POS systems and software
across the globe. Its success in the POS market has
continued over the years, as it is deployed in nearly 100,000
locations and boasts an extensive list of industry leaders
like Yum! Brands, Subway, Five Guys Burgers & Fries,
Jack in the Box, Pita Pit, and many others as customers.
Today, PAR is recognized as the largest supplier of POS
Innovative
POSSOLUTION PROVIDERS 2018
1 Most
The

25. 23|September 2018
“
“
systems to the global Quick Service
Restaurants (QSR) market. It started by
selling electronic cash registers, and
today it sells the Brink POS and
SureCheck products as subscription
®
services, along with EverServ
Hardware. With these subscription
services, the company maintains long-
term mutually beneficial relationships
with its customers.
The Rewards of Persistence
PAR founded SureCheck in 2009. This
innovative device reassures that
restaurants, grocery stores, and food
distributors are in consistent
compliance, eliminating procedural
risks and meeting FDA regulated
standards.
®
In 2014, PAR acquired Brink POS
Software. The addition of Brink to the
PAR software portfolio enables PAR to
expand its market reach and continue
to focus and invest in solutions for the
restaurant market.
On April 11, 2018, PAR introduced
PAR Pay, a SaaS based EMV enabled
transaction processing solution for
processing credit, debit and store value
cards. PAR Pay is seamlessly
integrated as an extension of all PAR
PAR’s largest advantage over its
competitors is its people. The
company’s team has valuable years of
experience in all facets of restaurant
technology needed to serve customers
and the industry. It has used that
experience to create compelling
solutions for the customers. The
organization was among the first to
create cloud-based solutions for
restaurant POS and food safety
applications and today those solutions
are among the most advanced ones
available.
The organization continues to evolve
and improve with time. It intentionally
focuses on adoption of new
technologies in its product portfolio, as
well as team structures and processes
that ensure efficient production of
high-quality software, which its
customers need. “We will continue to
pioneer new technologies that improve
experiences for our customers and, in
turn, their customers,” states Paul
Rubin, Chief Strategy Officer.
POS software solutions and supported
by the PAR service infrastructure.
On April 12, 2018, EverServ 600 was
added to the PAR hardware family.
With EverServ 600, the company has
upgraded the look and feel of the
conventional POS terminal, designed
to grow with clientele and business
needs. This versatile and adaptable
model supports multi-chain concepts,
small and local businesses, and
everything in between.
Overcoming Challenges
PAR has positioned itself to meet the
needs of clients by investing in its
culture and intentionally works to
create a conscious culture within the
company. The company has worked
hard to articulate its values and
purpose in order to enhance the
productivity of its employees and
provide them with a pliable
environment. PAR’s values align and
provide clarity in serving the
stakeholders, which includes its
employees, customers, shareholders
and the communities in which the
organization operates.
Paul Rubin
Chief Strategy Officer
PAR Technology provides
its restaurant and retail
customers with technology
to improve the internal
operations, enhance the
customer experience,
and manage information
efficiently.

26. Every business thrives solely on
its sales as the revenue
generation revolves around the
efficiency of its sales strategy. This
strategy can only be devised by
engaging in the creation and
implementation of a sales management
system. It is a technique of formulating
sales strength, synchronizing sales
operations, and applying sales skills
that lets a business to constantly
improvise and exceed its sales targets.
Sales management aids the functioning
of activities and tasks which are
involved in the dispersal of goods and
services.
Selling a product or a service, even to
an average consumer needs strategic
planning and its effective
implementation. One thing evident in a
product’s life cycle is that sales
management isn’t as easy as it sounds.
It depends comprehensively on crafting
the organizations’ offerings in terms of
the targeted market needs and desires,
and using evaluation, communication
and distribution.
Sales management as a terminology
directly applies to the section of a
business that interacts with a
prospective customer and attempts to
convert it into a sale. Although this
task sounds effortless, prolonged
research and planning are involved
behind its execution. On a less
technical note, sales management can
be called as the art of assessing and
surpassing the sales objective of an
organization through efficient planning,
controlling, budgeting and effective
leadership. An efficient sales
management strategy can act as a
massive turnabout for any organization
in its long run.
The process involved in sales
management:
= Planning the Sales Process:
The primary task in the hands of
anyone managing the sales of an
organization, before even forming
a team is planning the sales
process. One has to analyze who’d
be the prospective buyers and
construct a sales plan to meet their
requirements. For instance, an
organization which sells
computers plans to enter a new
market. To do so, it will have to
devise a sales plan based on an
extensive research about that
market’s economy and the scope
of their product’s sale potential.
The channels of targeted audience;
be it online or offline should be
adequately analyzed, and
recognizing the geographical areas
where the organization would
thrive should be considered as a
priority while planning a sales
process.
= Hiring the right people:
Efficient staffing plays a vital role
in the accurate functioning of any
devised strategy. To be precise, a
sales workforce is as important to
the organization as increased
profits. Evidently, both these
factors are inter-dependent.
Therefore, a sales manager or any
employer has to craft up a
proficient team to meet the
organization’s desired goals. This
task of staffing competent sales
representatives requires an
employer to consider certain facts.
For instance, if the organization
functions locally, a sales
representative with the knowledge
of the local language would be the
desired candidate. Other such
constraints, which should be
considered while hiring a
candidate include, familiarity with
local geographies, willingness to
travel, to work on varying time
zones etc. An effectively working
sales team will carry out all the
vital tasks that directly lead to the
sale of a product, thus resulting
into increased profit.
= Designing the Sales Strategy:
A sales strategy is fundamentally
the most vital requirement of an
organization in order to sell its
products and gain profits. This
strategy is usually formulated by
the aforesaid sales team. But for a
strategy to be derived, the
manager of the team has to
OF A SALES STRATEGY
24 September 2018|
Pitching Success

27. provide insights and essentially
indulge in the activity. This
strategy should be based on the
factors considered during the
planning of the sales process. The
designing process of the strategy
should include clarity and
shouldn’t jeopardize the integrity
of a team member. Every team
member’s performance should be
assessed and provided with
guidance during difficulty in
attaining targets or deadlines.
Regular appreciations and rewards
account for improved work
motivation and performance. Such
a design of the sales strategy when
implemented, prove to be
beneficial for the organization as
well as the team members.
= Forecasting the Sales Results:
Positive sales forecasting is
possible only by a productive
analysis of the organization’s sales
patterns and also considering the
current trends in the industry. This
allows one to interpret the number
of sales one can achieve in the
next term. This analysis is
provided by the sales team with
the data they have collected over
the time, about the amount of
leads turned into customers and
the leads which are yet to be
converted for business. By the use
of sales forecasting, the future
sales plan can be assessed,
providing an opportunity to
employ experimental strategies
and methods. This also allows one
to expel the old and unproductive
strategies.
= Reporting the sales:
The sales reporting process
inspects the efficacy of the various
sales strategies applied currently
or previously. It is essential to
measure the performance of the
sales team as well as the proposed
sales strategies to evaluate their
productivity. The sales team
should be required to provide
reports of the tasks executed based
on which, the future decisions must be taken by the
management to implement measures of improvement.
= Analyzing the Sales Efforts:
The resulting productivity of the sales strategies should
be constantly measured. Every strategy implemented
must be evaluated pertaining to the data of its
performance, so as to understand how well it has been
executed. This aids the sales team in analyzing
common errors in the strategies and achieves enhanced
sales.
Why sales management isn’t a walk in the park:
It’s a common stereotype that sales people work
comparatively less than people in other departments. The
role of a sales representative is not just making voice calls
and having conversations with people. It involves a giant of
an effort in converting a lead into a customer. This isn’t
feasibly possible unless a sales representative possesses
equivalent skills and smart work techniques. The sales
department in contrast to any other workforce is
accountable to target achievements and regular
performance reviews. This creates a constraint which
evidently proves the complexity involved in the
profile of a sales representative.
Since sales people personally interact with a
probable customer, they gain the benefit of
being able to gain knowledge which will help
in performing their sales pitch and offerings to
the customer. A sales person is also
responsible in building trust and loyalty
between customers and businesses. This
can only be achieved pertaining to the
transparency between the sales person and
the customer. While making sales
interactions, urging a customer to
recommend a friend or provide positive
feedback draws an impact on the development
of the business through brand awareness and sales.
Efficient sales person not only make a sale, but also build
a continual impact on the customer. Long term
customer associations lead to repeated customer
referrals that increase the organization’s reputation. To
conclude, sales play a pivotal role in the all-
encompassing growth of an organization and thus,
cannot be overlooked.
25|September 2018

30. Imagine standing in a long queue at a retail store as the
cashier is manually entering the prices of items bought
into a cash register. Point of sale (POS) systems have
made the process of transections resilient. Be it a retail
store, a restaurant, or even a hospital, the demand for a
quality POS is increasing everywhere. A good system adds
value to the enterprises it serves including efficiency, better
stock management and accuracy. POS systems can also be
customized according to business needs. The main
classifications include a Terminal POS, which is commonly
used in all the businesses equipped with physical tools such
as barcode scanners, cash drawers, etc., a Mobile POS,
which is operated on smartphones or tablets making it ideal
for small outlets and remote transactions, or a Cloud Hosted
POS which features an online setup backed up by cloud
data which is most useful in large corporations.
The quality of services provided by POS systems is refining
due to the growing competition of its industry and PHP
Point of Sale (PHP POS) is one of the leading players in
this industry.
PHP Point of Sale provides cloud and on-
premise/downloadable software for retail businesses. It
delivers cost effective software that is user friendly and
supported in numerous countries. Founded in 2010, the
company’s primary focus is to assist small businesses that
need flexibility and cost effectiveness built into their
system. PHP POS’s software is used in a wide variety of
markets such as cell phone/electronics stores, clothing
sales, tree nurseries, hardware shops, and breweries.
The Leading Light of PHP Point of Sale
Chris Muench is the CEO and the Founder of PHP POS.
His responsibilities include development, overall direction
of the product, and customer service. He has done about
95% of the development of the system himself and manages
the support. He believes in offering affordable yet powerful
software systems to the market. According to him, “The
point of sale industry is very competitive and there are
hundreds, if not thousands of point of sale systems. It is an
ever changing industry as retail evolves. Omni channel is
becoming very popular to always be where the buyer is.
Amazon has made it normal to purchase online where
buying in the store is usually not as convenient.” He also
adds, “While I don’t see brick and mortar businesses going
away, companies will have to evolve to be price
competitive to the big players. One way that I have found
my customers help keep their customers coming back is
through loyalty programs. This offers a stickiness factor to
keep customers coming back and not use alternatives such
as Amazon.”
Turning an Idea into a Business
The journey of PHP Point of Sale started when Chris was in
high school. A local tennis shop asked Chris to help them
find a software platform to keep track of their sales. Chris
was learning computer science in high school at the time
and decided to make a system for them from scratch. The
owners loved the system so much that they used it all the
way until they retired last year. Since the project worked
great for them, Chris decided to turn his custom POS
software into a business after graduating from college.
PHP POS believes in developing the software purely on the
basis of his customer’s feedback. They recently released the
16.0 version which was successful due to the addition of
customer requested features. Chris noticed that this
particular release had the highest upgrade rate from new
and existing customers as the release boasted features such
Redefining POS Solutions
PHP Point of Sale:
Innovative
POSSOLUTION PROVIDERS 2018
1 Most
The
28 September 2018|

31. “ “
as API and e-commerce integration.
The company continues to innovate
with each release while always
listening to customers suggestions
while making the program even easier
to use.
Delivering Distinctive Products
Increased efficiency is one of the
primary features of PHP POS’s
software system. It automates the
inventory, purchasing, receipts, and
credit card processing to decrease
manual processes. The company also
has a tight integration with
WooCommerce, an online extension to
help enterprises sell their product so it
can even connect to the pre-existing
online stores. Business owners save a
lot of time since the system manages
all aspects of retail store including
inventory. The system can also show
which items are selling well and the
ones that aren’t, so the purchasing
department can decide what to buy
more of based on PHP POS’s advanced
reporting features.
One of the differentiating factors of
PHP Point of Sale’s products is
Chris to estimate when a feature might
be completed. As the company’s CEO,
Chris has decided to only use
contractors when absolutely necessary
so the software can keep up with
development sprints without
compromising quality.
Innovation and Integration
PHP Point of Sale is planning to have
more integration with accounting
systems in the near future. The
company has enough customers where
most of the development is driven by
its customers’ needs and requests. They
will continue to pursue the Omni
channel strategy by focusing on
Amazon and eBay integrations as their
customers typically sell products
through these main platforms.
flexibility. It can deploy the system
onto a client’s server directly or host in
the cloud based version. Also, it is
affordable and accessible to a wide
variety of users.
A Smart Approach toward Hurdles
Chris says managing
contractors/employees to work on
aspects of the system has been the
biggest challenges for PHP Point of
Sale.
The company has hired several
contractors and employees for
development assistance. Some of them
have worked out well, while others
have taken excessive amounts of time
to finish a feature making it difficult for
Simple, Powerful,
and Affordable POS!
Chris Muench
CEO and Founder
29|September 2018

32. Matthew Telesca
President & CEO
Experts Insights
30 September 2018|

33. Company founder, Matthew
Telesca serves as the
President and CEO of MGN
Logistics, Inc. Telesca is a
serial entrepreneur,
investor, and tech
enthusiast, who sold his
first company by age 32. A
five-time recipient of Inc.
Magazine's prestigious
Fastest Growing Private
Companies in America
award, and two-time
nominee for CEO of the
year, Telesca is a long-time
member of The
International society of
Logistics. He was selected
as one of the top 50 most
creative CEOs to watch in
2016 and has been featured
in numerous technology and
logistics magazines.
BLOCKCHAIN-
SavioroftheLogisticsIndustry
About the author:
31|September 2018

34. echnology in business continues to evolve and
Tdisrupt major companies and markets. If you need
confirmation of that point, just look at the top 10
retailers fifteen years ago compared to today's list. Nearly
all the largest retailers from a bygone era have either closed
or filed for bankruptcy. They have been replaced by an
online retail model that emphasizes convenience and nearly
unlimited options. Think about what Uber has done to the
taxi industry, or Facebook to the advertising market. Yes,
technology is not only here to stay, but will continue to
influence nearly every part of our lives, and business is not
immune.
In fact, for business, it becomes even more imperative to
stay attuned to these changes and differentiate between
passing fads versus a truly transformative technology. One
such example has been the introduction of blockchain,
originally devised for the digital currency, Bitcoin. The
blockchain technology has since exploded with a vast
number of other potential uses and varying platforms.
However, many main stream businesses have been very
slow to adopt this technology, often taking a wait and see
mentality. And rightly so, if a company is not careful, they
could recklessly spend substantial resources, time and
money, pursuing a technology that could ultimately be a
passing fad. Or worse, bet on a technology that the market
doesn't assimilate and find them with a worthless platform.
Blockchain, however, in many ways is revolutionary. It
doesn’t address make believe problems or over exaggerated
inconveniences, but rather, the real-world challenge that
nearly every transaction involves, that of trust and
incorruptible data. Yes, every transaction of value has the
potential to be corrupted or compromised in today’s digital
world. Therein lies the genius of blockchain. It is a
decentralized digital ledger that can guarantee the validity
of a transaction through it distributed registers and secure
validation mechanism. Simply put, it brings the highest
level of accountability to every transaction. With such an
essential key attribute, how could blockchain be anything
other than a revolutionary new technology that will
eventually need to be embraced?
It's been with this core belief, that MGN Logistics, based
out of Easton, Pennsylvania has been pushing forward with
the logistics industries first blockchain based Transportation
Management System (TMS). An early adaptor of web-
based technology and one of the first companies to launch a
fully automated on-line freight platform called
LogisticsQuote, MGN has continued to bring to market
cutting edge technology for the transportation space. These
innovations include its' award winning TMS, big data
truckload and LTL pricing apps, sophisticated business
intelligence KPIs and hundreds of API connections. The
company has grown organically and through a series of
private party acquisitions, including offices in
Pennsylvania, New Jersey, Massachusetts, Michigan,
Florida, and the Dominican Republic.
The company’s current undertaking entails utilizing
blockchain's incorruptible ledger to synthesize with
transportation related transactions. With many
transportation processes still being very manual and the
high level of human error or even fraud in the market place,
MGN felt it was ripe timing to introduce a new robust TMS
that offered its users and those interfaced with a higher level
of accountability, true end to end visibility and greater
degree of automation. While several companies in the
space have been focused on the international application,
MGN has concentrated on the domestic LTL and truckload
markets where their blockchain technology would be first to
market.
Today, with fraudulent double brokered loads on the rise,
and shippers losing visibility into this process, we envision
a platform that would end double payments for loads that
have been delivered. We are creating a technology; we
believe will end the insanity of tending a load of value to a
carrier or broker with potentially little or no validation of
who they are. We are creating a platform based on
blockchain technology that will provide the most secure
transportation transactions on earth. And we have a track
record of not just talking or envisioning but delivering on
those innovations.
32 September 2018|
Experts Insights

36. Key POS TrendsPOS Trends
Retail SectorRetail Sectorthe
Reshaping
In recent times, the retail industry hasn’t seen a more
exciting invention since the invention of cash register.
With new and innovative technologies helping shape
both online and offline experiences for consumers, the
landscape is continuously changing in a way which was
unimaginable even few years back. The best part is that
there seems to be no end of the innovation, which only
influencing the purchase decision of the consumers.
Nowadays the main focus of retailers is to create a safe,
engaging, and unique shopping experience for its
consumers, it’s very important for the retailers to
understand the importance of Big Data and in-store
analytics and adapting to the cloud. With the retail industry
at the verge of massive transformation, we are listing out
few key trends that everyone needs to know to be
successful in the ecosystem that is transforming quickly.
Multi-system Integration
Multi-system integration with various applications gets the
utmost priority from top retailers. Most of the retailers list
out POS integration with other applications as a key priority
alongside the implementation of dynamic marketing content
through mobile devices. This is mostly due to the retailer’s
interest to store all the customer information and purchase
history in a database, which is completely centralized that
could be easily integrated with multiple applications.
However, in order to do that, a retailer needs to use an ERP
database that can handle all these.
Speed
People always look for quick solutions for everything. A
clock starts ticking the moment a customer enters, no matter
how good the product is, if the process is slow and the
attention to details are missing, then customers will leave
disappointed. As a retailer, one cannot please everyone, but
with a modern and efficient POS, the service can be
improved. A modern POS simplifies the communication
between various departments and can save a lot of time for
both the retailer and the customer respectively.
Managing Stocks
Keeping and managing inventory is a nightmare for most of
the retailers, and it's quite natural. Managing inventory is a
never-ending task and takes a lot of effort, time, and
manpower. However, it is quite important to manage
inventories when it comes to long-time survival. An
efficient POS system always makes the process of
managing the inventory much easier. The best part of a POS
is, one can monitor the status of stocked items, shipped
products, and new orders anytime. This is a huge time saver
for a cumbersome and a tedious process, and eventually
helps retailers to focus on other important aspects of
running the business.
Customized Experience
With POS systems, retailers just need to provide
personalization that scoops out every shopper. Every
passing year, retailers are adapting to personalized
technology solutions that allow an interactive user
experience. Thanks to the emergence of all new mobile
POS technology, now retailers can offer its customers more
choices to accommodate their shopping habits by letting
them to complete transactions anywhere in the store. Now
34 September 2018|
Industry Trends

37. with the invention of improved POS marketers and
customer service teams can contact the buyer at each point
of their purchase decision. With so much data retailers and
consumers can have better customer service, quicker
payment processes and access to better offers and real-time
personalization.
Promotions and Marketing at its Best
Nowadays with the advent of digital technology, marketing
involves maintaining a digital presence as well. A POS can
integrate all the advertised offers with transactions, making
it easier to keep track of all the campaigns. Additionally, it
can integrate with CRM and track customer behavior. When
an offer gets popular among the masses, then the retailer
will see it in his transaction data.
Usage of Big Data analytics
In order to compete with e-commerce, retailers are now
taking the help of Big-Data and in store analytics just to
have a better idea about what's happening inside the store.
Big-Data analytics helps retailers to track how frequently a
specific item moves from shelf to shopping cart allows
retailers to know the trends that are dominant in the market.
Analytics helps the retail industry in a big way to better
understand consumer purchase pattern and behaviors.
Keeping Track of Employees
To run a business smoothly a retailer, need few people. A
POS system enables to manage them with great accuracy.
With a Point of Sale system in place, employees can sign on
or off easily and the system will automatically log their
work hours and break hours.
Security
Above all, a POS system offers great security protections
that help keeping customer data safe. Retail stores and
businesses are always prime targets for Cyber Criminals,
and a data breach is not good for a business. So, by using
standard encryption and firewall, businesses can be secured
from cyber-attacks and customers can swipe their cards
with a peace of mind.
So, here we have listed out few of the POS trends that will
shape the future of the retail industry. As we look ahead,
these trends will be on focus for both retailers and
customers. The main advantage of an advanced POS system
is greater efficiency and optimization, it links all the
departments together which eventually allows to have better
control over the inventory, better profitability, and to
manage processes in an efficient way.
35|September 2018

38. A Tailor-made Cloud-based POS
Solution for Ambitious Businesses
SlickPOS:
In a current market scenario, it has become necessary
for businesses to keep pace with today’s increasingly
demanding and well-informed consumers. Thus, many
new innovative inventions have been evolved in the
business world to streamline the business operations that
can satisfy customers with the services or products they
offer. As initially, most of the businesses were using cash
registers for maintaining sales transactions. Since then,
cloud based Point of Sale (POS) systems has continued to
evolve that are far beyond a payment and accounting
system to drive highly individualized interactions that
consistently gratify customers in the moment. This led to
the inception of a leading POS company, SlickPOS.
A Platform Providing Quality Customer Services
SlickPOS is a platform with an app-based ecosystem
enabling customers to try features they require. The
company prides itself in providing quality customer service.
POS being a critical part of daily operations needs to be up
and running all the time and thus in case of issues,
SlickPOS makes sure that the issues are addressed within
30 minutes. It also makes sure that the price remains
affordable even as more features are added to the POS.
SlickPOS provides tailor-made cloud-based POS solutions
to the businesses including restaurants, cafes, QSR and food
trucks. The company works across the platforms like
windows, Android and iOS devices. It gives the customers a
capability to manage both standalone and chain of stores.
Being a cloud-based solution, it works offline too when
there is no internet.
Foremen behind SlickPOS
SlickPOS is headed by two of its co-founders, Abishek
Baskaran, CTO and Saravanakumar C.P., CEO. Prior to
SlickPOS, Abishek has worked with Goldman Sachs and
Oracle. As the co-founder and technology lead, he looks
after product development, architecture and product
management. Saravanakumar has worked with Deloitte
Consulting before SlickPOS. He has worked across all
phases of the system development life cycle, with a broad
spectrum of clients from industries like semiconductors,
banking, warehouse management, consumer & industrial
products and technology.
Both of them have been involved in successfully launching
and running an online cake store. Apart from these, they
both also have an experience in running retail food outlets.
The experience from the industry has enabled them to build
a solution that addresses the pain point in the industry.
Value-added Features
SlickPOS enables the owners of food outlets to grow their
business by providing certain features such as avoiding
pilferage with inventory management app, avoiding
customer loss through the feedback app, and monitoring
key metrics of their store for anywhere with the owner app.
The additional features of the company’s product includes
cloud POS, works offline, available for every device, accept
booking, credit sales, table management, order tickets,
discounts and payment modes, multiple cashier accounts,
inventory management, recipe management, SMS & digital
receipts, customer feedback, store owner app, dashboard
Innovative
POSSOLUTION PROVIDERS 2018
1 Most
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36 September 2018|

39. and reporting, responsive support and
API integration.
A Journey through Challenges
As challenges are the part of journey,
SlickPOS also went through hurdles to
reach a certain level. Initially, its
primary customer acquisition channel
was online as the offline channels were
expensive for a startup. Thus, the
company tried different approaches by
analyzing their effectiveness and
finally stuck on to a few strategies that
worked.
The point of sale is a product that can
have hundreds of features built into it.
With a small team, SlickPOS had to
make sure that it was building the
features that the customers required
most. The company also made sure
about the differentiating factors of its
products.
requirement are unique in a way, it
aims to provide single click
customizations to its users. The
company wants to enable data
collection to its users and the same
data collection is being leveraged to
help in-growth of user’s store at
minimum cost. The other problem
store owners mostly face is to manage
a store with unskilled labor. Thus, ease
of use is an underlying philosophy of
SlickPOS’s product.
SlickPOS’s near future goal is to focus
on the food industry. It is developing a
new product in a way that with each
release it adds new features in the
product to target the next category of
customers in the food industry. The
company has distributed food industry
into different categories that includes
cafes, quick serve restaurants, food
trucks, restaurants with single kitchen,
multi cuisine restaurants, and
restaurant chains.
Higher cost of operations such as
salary, technology infrastructure, office
infrastructure, etc. means higher cost
of product. The biggest challenge for
SlickPOS was to keep the operational
cost low in order to deliver a quality
product to the customer at a reasonable
cost.
After passing through these challenges,
SlickPOS has set the benchmark of its
offerings in the POS Market. The
Minimum Viable Product (MVP) of
SlickPOS was developed in 3 months
on a budget of $4000. In a year since
launch SlickPOS has been tried by
more than 5000 customers.
Paving the Way to build a
Technology Platform for Retail
Stores
SlickPOS envisions building a
technology platform for retail stores.
As every store and its owner’s
Team
SlickPOS
Don’t compromise
quality over quantity.“ “
37|September 2018

42. ERP Solutions
Challenges in Implementing
ERP Solutions
RR
40 September 2018|
Tech Implementation

43. Keeping the above details in mind, one must assume that
every company that is using ERP must be generating
large revenues and achieving all the targets. But the fact
is that only 20% of the enterprises benefit from ERP
systems. 60% of the implementation projects fail and
90% of the ERP systems fail to deliver the estimated
ROI.
Many companies also report disappointment with ERP
solutions. However, this story requires a further
explanation as in most cases; ERP solutions deliver
unparalleled benefits to enterprises. The answer lies in
the process of implementation and the challenges that
arise while the same. Following are the challenges that
enterprises encounter while implementing the ERP
systems:
Challenges
Ÿ Compatibility
The primary focus behind the implementation is
efficiency. If the estimated growth is not visible in the
results then the whole project of switching to an ERP
system can be considered a failure. This means that the
enterprises must double check the requirements before
adapting the new system. Moreover, the system must be
flexible to be optimized in accordance with the type and
structure of the organization. There must be a proper
research of the provider including its customer base,
competences and other specific features related to the
product.
Ÿ Change
The most common mistake made by the organizations is
considering the implementation, as just an update of
software. It needs to be taken as the transformation of
management. The process affects all the functions and it
is a challenge for all the functions to respond as per the
requirement to the change. There should be a proper
communication to the departments regarding the new job
roles and responsibilities.
Ÿ Skill
It needs highly skilled workforce to successfully
complete a project as large as this. However, it is
How you gather, manage, and use information
will determine whether you win or lose. — Bill
Gates.
Enterprise Resource Planning (ERP) is an application to
integrate the different functions of an organization in a
centralized approach in order to gather and manage
information, maintain stability, and enhance efficiency.
ERP came into existence in the 90s when enterprises
were using specific tools for specific tasks of a
manufacturing process including material requirement
planning, manufacturing resource planning and computer
integrated manufacturing. ERP handled those entire tasks
single handedly and all other core functional areas of the
enterprise came along. The primary focus of ERP was to
automate the back office functions of enterprises. With
time, all other functions were added in the task list
including, Customer Relationship Management (CRM),
Supplier Relationship Management (SRM) and e-
commerce.
The global market value of ERP software market was
$82.3 billion in 2016 and it is projected to reach around
$84.7 billion by2021. In a recent study, it was shown that
the new ERP systems enabled companies to attain 24%
of growth in on-time deliveries due to increase in
efficiency. 81% of the organizations have either
completed the process of implementation, or are in the
process. 16% of the organizations implemented the ERP
system with the motive switching into an updated
system. Below are the benefits of having an ERP system:
Ÿ Helps the enterprise to survive and give an edge over
other enterprises from the cut throat competition of
the market.
Ÿ Enhances the flow and use of data in order to retrieve
the optimum result from the same.
Ÿ Increases the productivity of the organization as a
whole by not wasting any resources.
Ÿ Offers better security through the cutting edge
features offered in the modern systems.
Ÿ Enables the enterprise to prepare for the upcoming
obstacles by offering better risk management.
Ÿ Improves the quality of services offered to customers
by managing their data in real time.
41|September 2018

44. doubtful for the enterprises to expect and maintain the same standard of work
from each individual of the lot. Organizations need to invest good amount of
resources while the hiring for the top level management of such process. In
some cases, fresh leaders have performed immensely in these projects while
in others; the experience has spoken for itself. This means a training process
should be organized for the existing workforce before the process. Not to
mention the training for the software after the implementation.
Ÿ Time
Large projects are often known for consuming more time than expected as
they are complex, dynamic and can go off the track by small errors. Delay in
the completion of the projects is one of the most expensive consequences for
enterprises. The cost of delay affects the estimated budget by huge margins,
which means losing the purpose of implementing the system in the first place.
This happens due to lack of planning. Even though it is difficult to completely
avoid the uncertainty, a better plan saves a ton of resources.
Ÿ Governance
Many enterprises lack supervision in large projects. Moreover, in order to be
effective, projects also requires long term vision and keen observation on the
complexity of the project. Usually such planning is not possible with the help
of a few managers. There should be a governing body to supervise the project
and must evaluate the growth on a daily basis.
Ÿ Costing
It is impossible to estimate the cost of a project with accuracy. Big projects,
especially when there is an implementation or upgrade of software, cost huge
amount of money. And it is difficult to predict the future expenses in advance
without the help of an extensive and systematic solution. Enterprises need to
consult experts in this area as it would cost much less than the uncertainty.
Looking at the trends, ERP has a bright future. With its collaboration with
technologies like Internet of Things and Cloud Services, the system will
become more efficient and productive. But it comes with challenges. And the
enterprises must take care of these challenges in order to retrieve the purpose
it offers to fulfill.
42 September 2018|

48. A Complete and Revolutionary POS Offering
When InsightsSuccess was looking for an
innovative and complete POS package, we did
not have look further than Tillpoint Enterprise
Ltd. We realized that you, as a businessperson, can run
your entire business through Tillpoint. It is the first truly
complete cloud-based EPOS & Business Management
System for businesses within the retail, hospitality and
service industries.
The system contains over 20 specialized modules, each to
manage a certain aspect of business operation, including
point of sale, inventory and stock management, accounting,
staff, customer loyalty, and sales reporting. All modules are
fully accessible in every plan, with no restrictions on
features or functionality. People no longer need to use,
integrate, and pay for, multiple pieces of business software,
as Tillpoint contains everything you need to run your
business, sole trader to enterprise-level, making it
inherently scalable and future-proof.
Milestones worth Remembering
Tillpoint is a next-generation piece of business software
that covers every aspect of business operation through a
system of interconnected modules, all working together as
one complete solution. its customers have access to all
modules in every subscription plan, meaning there’s never a
need to purchase additional software as your business
grows, everything you need is already there. All page
layouts are similar throughout the app, with a very sleek
user-interface that was designed for intuitive usability.
The biggest milestones achieved, according to the CEO, thus
farwouldbe:
Ÿ Releasing Tillpoint after such a long and painstaking
periodofresearch,designanddevelopment.
Ÿ Effectively managing the rapidly growing number of both
domestic and international multi-store clients who now
use Tillpoint. The original plan was to begin by slowly
releasing Tillpoint to the UK market only, with a focus on
independent SMEs. Due to such overwhelming demand
for Tillpoint, which is incredibly encouraging and
rewarding for the company, they released the app
worldwide.
Ÿ The software has generated highly positive feedback
alongwiththecustomerservice.
A Near Perfect Solution
With a team of three founders they decided to embark on an
extremely challenging journey of researching, designing
and developing an application that would usually require
dozens of employees. They were planning to build an
application that was scalable, feature-rich, and modular, in
order to meet the requirements of small and large
businesses within three different industries - retail,
hospitality and services.
The founders had to think ahead and consider every
variable, including usability, design, programming,
scalability, practicality, pricing, and the system’s ability to
problem solve, just to name a few. Another challenge was to
ensure a smooth cash flow issue that almost all startups
painstaking
Innovative
POSSOLUTION PROVIDERS 2018
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46 September 2018|

49. “
“
face. The founders managed to handle
every situation by working hard,
remaining positive and persevering to
reach their goal.
The Pillar of Success
Tillpoint’s Co-founder & CEO, Ahmed
Ameen, has been the foundation and
backbone of the business, bringing
highly relevant educational experience
due to a background in Information
Technology and a master’s degree in
Business Administration, coupled with
extensive and diverse experience
working in the retail, hospitality,
manufacturing, and IT industries. His
contributions include business
planning and market research, most
notably in discovering solutions to
issues faced by management within the
retail, hospitality and service sectors.
He also plays a large role in the user
design process, guiding and leading the
team, and contributing to the funding
of the company.
Disruptive Technology
Tillpoint’s vision seeks to disrupt
traditional business functions by
providing the first complete mobile
cloud-based software platform,
A Unique EPOS System
Many of the current and widespread
pieces of business software are single-
purpose, only performing one function.
People are required to install multiple
pieces of software, each to handle a
different aspect of business operation,
whether that be accounting, inventory
management, point of sale, or purchase
ordering. This is highly inconvenient
for business owners as they need to
take time to learn how to use each of
these systems and then teach them to
their staff. And in order for data to be
automatically reconciled between these
systems you would need to integrate -
a practice which is notoriously
unreliable.
Tillpoint is a complete system which
can run every facet of business activity,
and which requires no software
integration, all from the comfort of an
iPad. Not only is Tillpoint more
reliable in terms of data security, it’s
also cost-effective, as you limit the
expense of business software to one
outlay, instead of several.
revolutionizing management operation,
and to enhance and increase efficiency
in customer engagement and
experience. The company aims to help
businesses adopt modern technology
and methods in order to keep up with
rapidly changing consumer behavior
and expectations.
At the moment they are working on a
few new modules, and developing a
web- based version of Tillpoint,
allowing it to run cross-platform,
meaning on any device with a web-
browser, which will seamlessly tie in
with the current iOS version of the
system.
In the near future, Tillpoint is likely to
become one of the most popular
complete cloud-based business
management systems with EPOS and
ecommerce capabilities, helping
businesses of all shapes and sizes
better organize and improve their
operational efficiency, and to enhance
customer engagement and experience.
Our highly intuitive and
easy-to-use system is the
only piece of software
business owners need in
order to run their entire
store, centralizing
operations and removing
the need to pay for
multiple business software.
Ahmed Ameen
Co-founder & CEO
47|September 2018