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VOL-07 | ISSUE-03 | 2022
www.insightssuccess.com
Mr. Wolfgang Korda,
Sales & Opera on Director
(EMEA LATAM Center,
Germany)
The Best
Backup
Solution
Providers
to Watch in 2022
05
05
AISHU
Why Does Data
Need to be
Secured?
Editor’s Desk
Rounak Mhetre
Rounak
he world is moving towards a true digital
Tenvironment. There is an ongoing shift from
traditional means of sharing and storing
information to a more technological data-driven ecosystem.
Ever since the digital revolution has taken place, the
primary source of storing information has been data packets
or data. Storing valuable information in a synchronized
system of connected computers keeps the data accurate and
movable. But the luxury of keeping the information stored
inside data comes with an added responsibility of keeping it
safe.
"Data is the next Oil.”
The phrase has been circling around the tech world for quite
some time now. But do you know the reason why this
statement is so apt? Since data is sacred to its owner or
owners, it contains unique and valuable information which
can't be compromised. The next wave of technological
revolution is centered around cloud computing, web3, and
the metaverse. All these disruptive pieces of technology
have data at the center of it. This is what makes it incredibly
valuable, just like oil. Companies are diligent about keeping
their data safe and secure. Rightly so, each organization has
a unique pool of data, and keeping it usable and
transferrable is an integral part of its growth.
According to the trend, businesses are showing no signs of
slowing down the digitalization process, and its increasing
scope means a lot of data needs to be secured. More is the
value of the data; the greater is the risk of a ransomware
attack or a hack. There is a risk of losing an entire customer
base and valuable business-related information in case there
is an unprecedented event. Not only data theft but natural
disasters too can also pose a threat to data integrity if there
isn't any necessary protection.
To keep organizations' data safe, protected, and secure,
backup solution providers back up the data to a secondary
and, ideally, a tertiary location to cancel out the proposition
of data loss. A data backup plan becomes essential for all
business entities, as data is one of the organization's most
vital resources and assets. It's possible to create backed-up
copies of data and restore it to its original location in case
of a theft or an emergency. This is quite helpful to
businesses as its information remains untouched with
copyrights intact.
Backup solution providers provide data protection and all
other cloud-related services to keep the core of businesses
running. What distinguishes the best from the rest is the
quality and price of the services. Read about the top value-
providing data backup solution providers of the year in the
edition "The 05 Best Backup Solution Providers to Watch in
2022."
The editorial team has picked the best solution providers
that serve businesses, helping them keep their data
protected over the years. Accompanying them are industry-
related CXOs, sure to make it an enjoyable read for you.
Flip in right away!
Cover Story
08
44 50
Article CXO
CO
N
T
E
N
T
S
Leader’s
Viewpoint
Crises Are Opportunities
To Lead
- By Dave Ulrich, Rensis Likert Professor,
Ross School of Business, University of Michigan Partner,
The RBL Group
AISHU
AISHU
08
20
24
28
32
36
40
54
46
sales@insightssuccess.com
July, 2022
Editor-in-Chief
Senior Sales Manager Business Development Manager
Marketing Manager
Technical Head
Technical Specialist Digital Marketing Manager
Research Analyst
Database Management Technology Consultant
Merry D'Souza
Managing Editors Executive Editor Assistant Editor
Visualizer
David King
Art & Design Director Associate Designer
Kshitij S Peter Collins
John Matthew
Sales Executives
David, Martin,
Jeff Milton, Krutant S
Business Development Executives
Steve, Joe
Jacob Smile
Prachi Mokashi Dominique T.
SME-SMO Executive
Sagar Lahigade Frank Adams
Circulation Manager
Robert Brown Stella Andrew David Stokes
Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any
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Reprint rights remain solely with Insights Success.
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Abhishek Joshi,
Raunak Mhetre
Revati Badkas
Jenny Fernandes Anish Miller
Sandeep Tikode
Wolfgang Korda
Sales & Operation
Director (EMEA LATAM
Center, Germany)
AISHU
aishutech.com
AISHU is a leading Big Data infrastructure provider
dedicated to accelerating digital transformation.
The Best
Backup
Solution
Providers
to Watch in 2022
05
05
AISHU
AISHU has grown from a data
manager to a leader on
big data infrastructure and
will strive to stay customer-centric
and keep technology innovating.
Mr. Wolfgang Korda,
Sales & Opera on Director
(EMEA LATAM Center,
Germany)
In Asia, the Chinese company AISHU is already a big
player in solutions for data management and big data
infrastructure.
AISHU was founded in 2006 and now is headquartered in
Shanghai, with 6 R&D centers located in Singapore,
Hamburg, Changsha, Tianjin, Suzhou and Chengdu, having
more than 1,700 employees, serving more than 27,000
enterprise customers in government, manufacturing,
finance, education, healthcare and SMEs of numerous
industries in over 50 countries around the world.
The overseas market of EMEA and LATAM market, is
served out of the office in Hamburg. This EMEA/LATAM
headquarters was founded in 2021 and is the first R&D
location outside APAC.
Through China's R&D technology and support, Singapore's
comprehensive cultural quality and openness, and serious
and rigorous attitude towards professionalism of German,
we formed our super comprehensive strength and provided
customers with unprecedented high-cost performance and
high-quality experience big data products, solutions and
services.
Insights Success caught up with the Founder CEO, Mr.
Frank He, Ms. Soufe Li, Marketing & Branding VP, and
Mr. Wolfgang Korda, Sales & Operation Director in our
endeavor to find "The 05 Best Backup Solution Providers to
Watch in 2022." We asked them to share more about
AISHU and its future goals.
Below are the highlights of the interview:
What was the initial idea behind the inception of
AISHU?
AISHU, which can be regarded as "AI+SHU", is not just
means "Love Data" in Chinese. "AI" stands for AI insights
of AISHU, and "SHU" stands for the digital circle and big
data infrastructure that AISHU is committed to building.
The vision of AISHU is Co-creating a smarter world with
smarter data, which is also the initial idea of AISHU.
From the vision, AISHU is certainly a company with deep
insight into the industry.
Digital transformation is inevitable globally, happening at
different speeds in different areas and across industries.
However, digital transformation faces many difficulties, the
biggest of which lies in data management and utilization.
Focusing on data capability exploration for sixteen years,
AISHU provides multi-domain data capabilities through the
big data infrastructure, aims to help customers of all trades
to fully release the value of data in the digital
transformation, build cognitive intelligence and realize
data-driven business through the integration, governance,
insight of multi-domain data.
What are the primary objectives and philosophy of
AISHU?
To solve the data problems in the digital transformation,
AISHU developed a new data layer between the cloud
infrastructure and the applications. This so-called Big Data
infrastructure, integrates and manages all data and generates
all possible insights for optimized decision making via an
analysis through AI.
"Digital business today demands data-driven
organizations." But what does that mean exactly?
Traditionally, data has been treated like a byproduct.
Employees work based on (branch) experience and familiar
processes. Data and information are mainly used to monitor
business performance and provide insight into rules, but the
final decision is still made solely by humans.
However, in data-driven organizations, the importance of
data as a factor of production is emphasized. In decision-
making such controlled modern enterprises, this
information, these facts, indicators, and data are the very
most important clues, while employees play a supporting,
monitoring, and correcting role.
AISHU was chosen by
more than 27,000
customers in China
and around world.
The 05 Best Backup Solu on Providers to Watch in 2022
In AISHU's understanding, a data-driven organization takes
data as its production factor and drives business with data to
achieve sustainable and innovative growth and increase
productivity. The construction of a data-driven organization
is a step-by-step work that has three features:
Ÿ Data as Assets: Data-driven organizations manage data
as corporate assets, eliminate data silos to ensure data
security, integrity, relevance, and quality.
Ÿ Data as Services: Data-driven organizations focus on
operational processes such as business domains and
management activities, improve efficiency, reduce risks,
and fully unleash the value with data capabilities.
Ÿ Data to Knowledge: Data-driven organizations extract
domain knowledge from data, accumulate domain
intelligence and empower businesses with it to enable
business innovation of model, technology or service,
such as data monetization.
What are your top-notch products and solutions that
have a strong foothold in the industry?
Since its establishment, AISHU has grown from a data-
focus vostro to a protagonist in big data infrastructure due
to its focus and continuous innovation.
Now AISHU provides customers with multi-domain data
capabilities of integration, governance, insight and
protection through innovative products and services.
Powered by AI insights, AISHU delivers a unique big data
infrastructure, including four products of AnyBackup®,
AnyShare®, AnyRobot®, AnyDATA®, covering structured
data, unstructured data, machine data and knowledge graph
data, creating leading data security, data availability, data
intelligence and data insight solutions and services.
AnyBackup® | Tiered Data Protection
AnyShare® | Intelligent Content Management Platform
AnyRobot® | Scenario-based AIOps Platform
AnyDATA® | Domain Cognitive Intelligence Framework
AnyShare® has been successfully named a Challenger in
the Gartner Magic Quadrant for Content Collaboration
Platform (CCP). AISHU products have also been named in
Gartner reports for content services and disaster recovery
for many consecutive years.
In addition, AISHU provides DaaS based on a multi-modal
data intelligent architecture to maintain neutrality with
The Data-driven Organization increases productivity while data driving business growth and innovation.
cloud infrastructure, helping customers deal with the free
flow of data in hybrid cloud.
It is worth mentioning that the AISHU Anti-ransomware
Solution is an ESG-validated solution to prevent
ransomware, leveraging the tight integration of three key
AISHU offerings to protect organizations' critical data,
AnyBackup®, AnyShare®, and AnyRobot®. Business-
critical data includes both the data stored for core business
systems and applications and the data on knowledge
workers' machines. The components of the AISHU Anti-
ransomware Solution work together to protect against
attacks at the edge, in the cloud, and on-premises in the data
center. ESG evaluation confirmed that AISHU offers a
proven, modern data protection solution that enables
organizations to protect against attacks anywhere in their
environment and recover quickly.
What are the roadblocks that AISHU faces in the ever-
changing landscape of the business world?
The hard part about AISHU is to let more enterprises realize
that they need to choose a professional data vendor that can
provide multi-domain data capabilities and form a close
relationship to create and explore data-driven business
together. Enterprises cannot just stop at digital
transformation but look beyond.
Most companies understand that digital transformation is a
simple IT planning. This is not the goal of digital
transformation, but a part of it. The core of digital
transformation is to empower business development, with
technology as the jumping-off point, data capacity building
as the process, and creating a data-driven organization as
the goal.
In fact, in the ever-changing business world, data
management demands are constantly updated:
As the IT environment becomes increasingly complex, how
to achieve tiered data protection on demand?
With the explosive growth of data, how to efficiently
manage massive data?
As ransomware is pervasive, how to prevent ransomware
ensure data security?
Since disaster recovery operations are complex and
inefficient, how to improve disaster recovery capabilities?
However, with the holistic approach of managing structured
and unstructured data, it will make customers' data more
valuable but is not enough.
A unified big data architecture is required to complete
global management of multiple domains, which is AISHU
delivered, covering multi-domain data of structured data,
unstructured data, machine data and knowledge graph data,
transforming data into business value to build data-driven
organizations.
How is your company adapting to market orientation?
AISHU is a company with open mind. AISHU has in-depth
cooperated with more than 1,000 global partners to build
data capability ecosystem, including Huawei, Microsoft,
AWS, Alibaba Cloud, SAP, H3C, etc.
What's more, we understand we need to work with our
customers and partners, in order to make the digital
transformation successful. We call our partnership with
customer as "Digital Partner."
Digital partnership around multi-domain data is a brand-
new partnership with AISHU and our customers. In the
context of digital transformation, we need to fully combine
the technical ability of AISHU and the business
understanding of customers to realize the implementation of
customers' digital transformation, cultivating industry
digital talents and innovating industry digital
transformation.
At the same time, we build up a strong partner ecosystem
including Infrastructure Ecosystem, Industry Ecosystem,
Application Ecosystem, Service Providers Ecosystem to
serve our customers together.
AISHU products are also designed in a way with plenty of
open APIs and low-code development framework which
make the integration with AISHU products easy and low
cost.
What is your stance on implementing innovative
technologies?
We are a company that is constantly and vigorously
focusing on technological innovation. With the heavy
investment in research and development, AISHU's big data
infrastructure, based on cloud-native technology
architecture, platform-based product architecture, and
artificial intelligence data service architecture as the core
technology, has accumulated more than 300 invention
patents and served customers in more than 50 countries.
AISHU provides the best of both worlds. In addition to
Traditional Data Protection and Management, we have
moved all over into a "Multidomain Data Capabilities" –
AnyBackup® Tiered Data Protection, AnyShare®
Intelligent Content Management Platform, AnyRobot®
Scenario-based AIOps Platform, with all moving into
AnyDATA® Domain Cognitive Intelligence Framework.
Cognitive Intelligence is the key to Data-driven
organizations. Through the integration, governance and
insight extraction of multi-domain data, that is Domain
Cognitive Intelligence, a knowledge network of private
domain data is formed, transforming data into circulatable,
serviceable and applicable assets.
With a unified data architecture and innovative middle
platform solutions, data silos can be greatly integrated. Data
in different business domains can also be governed
separately to maximize the value of the data.
With a focus on data technology approach in the heart,
AISHU focus on data technology for 16 years. Furthermore,
with the mind of making the data industry flourish with
high quality service providers, products and applications
To conquer the challenges brought
by data massiveness, diversity and
servitization, AISHU launches AI-
based big data infrastructure
including AnyBackup,
AnyShare, and AnyRobot to
provide rich data services to fuel
the industrial digitization.
that finally benefit customers and all players in this market,
AISHU opens sources two key product libraries.
The pulse on the needs of the market come over by our
close co/operation with all our Partners and co/work with
our end-customers.
In what traditions is your company contributing to the
communities?
AISHU has been committed to community charity for many
years, as volunteering has been part of our company's
culture. Children welfare teaching support, environmental
protection, epidemic volunteering, digital consulting and
operation for public welfare organizations, etc.
For example, in July 2021, Henan, China suffered a heavy
rainstorm, and the situation was grim. Affected by the
disaster, data loss, service interruption, and data center
breakdown occur due to power supply interruption or
abnormal shutdown. In the face of the disaster, AISHU
provided free data rescue services to companies and
organizations in need in Henan.
What is the next chapter for AISHU?
One of our credos: Collaboration instead of confrontation.
More and more companies know that data-driven business
processes can help reduce costs, increase profits and reduce
risks. We, AISHU, carry the "love for data", not only in our
name. We want to help create the path to these benefits for
our customers, adding value, and facilitating across
departments as easily as possible. The employees can thus
fully concentrate on what is most important: the personal
creation of value. For this purpose, experts are originally
hired in the companies for the specialist areas.
We take it for granted that every person and every company
have a right to the security and integrity of their data.
Conventional manufacturer approaches e.g. of a data
protection software generate over it a multi-million
business. Consider that (further) developments of such
isolated solutions hardly lead to any customer benefit. In
other words, most new developments are not even needed
by more than 95% of customers, but are pushed onto the
market as "indispensable innovations", even as
"indispensable services". In short - data backup is
absolutely necessary but please at an acceptable price.
We have a unique and unified Big Data infrastructure. What
is meant is simultaneous and constant access to all
necessary data, information, versioning and of course
backups from anywhere and at any time. This is a must and,
as already mentioned, must be fundamentally and
comprehensively guaranteed but, above all, must remain
affordable for everyone. We are talking about a federation
and the representation of ALL structured and unstructured
data as well as all (system) information.
Furthermore, AISHU will develop customized data
solutions based on actual requirements to help customers in
different industries to exploit the full value of data in the
context of digital transformation, build cognitive
intelligence and realize data-driven business processes to
unleash the effectiveness of 1+1>2.
This is not pie in the sky, because this is exactly our holistic
approach. We want to and are able to provide our customers
with exact and individual demand rules for decisions
through a constant analysis of data and information in an
automated way. Suggesting and providing data and
information before you even start looking for it is no longer
a future in working with AISHU. In addition, AISHU
provides multi-domain data capabilities to enable data
integration, governance and insights.
Certainly, we need access to the data with you to analyze
what value we can add from it, what actions we can start
with it, and what optimizations we can tackle independently
or with the end customer. Doesn't anyone wonder why a
backup should run stubbornly in the background according
to a static predefined set of rules, causing costs, wasting
bandwidth and performance if no changes or accesses have
taken place? Which date is used most often and needs
highest priority right now. Abandon traditional thinking and
let the data work for you. Data silos and thinking in such is
yesterday's news.
And of course, if the customer wants to start with a
traditional backup, we will serve him just as gladly and
above all fairly via AnyBackup. Further development via
AnyShare and AnyRobot can be done step by step at any
time. Always we will concentrate in close cooperation with
the customer only on the essentials. And something very
important: All data, information and analytics belong
exclusively to them, in the data center in the
private/public/hybrid/multi cloud anywhere, and only where
you deem it right and important.
Yes, we are certainly the newcomers in the European
market, but we also have the advantage that there can be no
justified rumors or arrogant accusations. We listen to our
customers and adhere to the principle of "walk the talk"; in
other words, what we promise we also implement together.
No matter how you approach working with us, it's good to
let them know we have a vision, happy to do more for your
benefit. The cross-domain data capabilities, domain
cognitive intelligence, and data-driven organization
building that AISHU offers may be a new concept and
difficult to understand, whether in China, Europe, or around
the world, but it will have a profound impact on their
businesses and industries in the future.
Provide a few customer/client testimonials that rightly
exhibit your company's expertise in the market. (If
applicable/permissible)
"A content management platform that is very powerful from
different perspectives such as architecture, technology, and
solutions. It can connect with all key business systems such
as ERP, CRM, OA, and perform unified content
management. It can also be operated according to the
actual business. Need to sort out the document management
system and carry out the full life cycle management of
digital assets. In addition, it also supports high-
performance backup and recovery to achieve three-
dimensional security protection.”
– Gartner Peer review for AnyShare
"AnyBackup is a convenient and stable backup system. It
can be very convenient for information systems, database
backup. AnyBackup provides a variety of backup strategies,
such as full backup and incremental backup, and can
customize the backup time and cycle period. In addition, the
system also supports the deletion of duplicate backup data,
which can greatly save storage space. In terms of
visualization, the operation interface provided by
AnyBackup is very simple. Users can quickly learn how to
use various functions of the system according to the system
prompts."
- Gartner Peer review for AnyBackup
The highway to implement a Data-driven Organization
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CRISES Are
OPPORTUNITIES
to LEAD
- By Dave Ulrich, Rensis Likert Professor,
Ross School of Business, University of Michigan Partner, The RBL Group
July 50 www.
2022 | | insightssuccess.com
What have I (you) learned about leadership during
the crises (global pandemic, racial and civic
unrest, digital 4.0, political toxicity, and
economic downturn)? How are these crises opportunities to
lead.
Crises put leaders under time and transparency pressure to
respond quickly with new solutions. Individual leaders
matter to set direction, allocate resources, instill confidence,
and model appropriate behaviors. Collective leadership
matters even more as organizations require leadership
heroes at all levels who serve customers, care for
employees, and make things happen. And, personal
leadership matters most of all as each individual adapts to
new working conditions (e.g., working remotely, using
technology), manages emotional demands, and connects
with family and friends.
What are foundations of leadership to build on?
In 2009, Norm Smallwood, Kate Sweetman, and I
published The Leadership Code and identified five domains
of leadership competencies that leaders master: strategist,
executor, talent manager, human capital developer, and
personal proficiency.
In fall 2017, we validated the five leadership domains and
identified new critical skills in each domain for effective
leaders.
What's new in leadership to address current crises?
Now just over three years later, the concentrated challenges
from the continual crises reveal new leadership insights that
lead to being better leaders, building shared leadership, and
creating a personal leadership brand. Let me propose
Leadership Code 3.0 to capture 10 leader requirements for
discovering and maximizing opportunities in crises.
Strategist: Shape the Future (Where are we going?)
Ÿ Create information asymmetry by separating signal
from noise.
Technology has enabled digital distribution of information
that inundates leaders through ubiquitous emails, zoom
calls, Instagram posts, twitter comments, and other
information channels. Leaders need to discern signals from
overwhelming information. Signals are asymmetric
information insights that have immediate and long-term
consequence and that inform decisions. Leaders who
separate signal from noise focus on information that matters
most and are both analysts with data and anthropologists
with observations.
Ÿ Harness uncertainty.
As new crises emerge, leaders face unprecedented
uncertainty, not knowing with clarity what the context will
be or how to definitively respond. Leaders fail either by
promising false hope or by giving up hope. Harnessing
uncertainty comes when leaders have realistic optimism
about opportunities in today's challenges and use
uncertainty to reimagine or reinvent a positive future. These
leaders tame apprehensions by facing fears, envisioning a
better future, regulating expectations, and experimenting
nimbly.
About the Leader
Dave Ulrich is the Rensis Likert Professor at the Ross School of Business, University of
Michigan and a partner at the RBL Group (h p:// ww.rbl.net) a cconsul ng fir ocused
on helping organiza ons and leades deliver value. He has published ovver 200 ar cles
and book chapters and over 30 books. He edited Human Resource Management 1990-
1999, served on editorial board of 4 Journal and on the Board of Directors for Herman
Miller (16 years), has spoken to large audiences in 90 countries; performed workshops
for over half of the Fortune 200; coached successful business leaders, and is a
Dis nguished ellow in the Naa onal ademy of Human Resources. He is known for
con nually learnin , turning complex ideas in o simple solu ons, and eaea neal value
to those he works with in three fields.
Leader’s Viewpoint
July 2022 | 51 | www.insightssuccess.com
Executor: Make Change Happen (How do we get
there?)
Ÿ Create the "right" culture (outside-in, the value of
values).
Culture has become a popular leadership agenda, almost
becoming a catch-all panacea for organizational success.
Most approaches to culture describe the underlying values
of an organization that shape organization processes and
leader behaviors. In these crises, culture can no longer just
be descriptions of what is done, but also focus on
prescribing the "right" culture. The "right" culture connects
internal values (and behaviors) with the value they create
for external stakeholders (customers, investors, and
communities). Work boundaries are increasingly less about
a physical "place" and much more about the values that
create value for customers. As such, the right culture is the
identity of the firm in the mind of customers, investors, and
communities made real to all employees. Leaders focusing
on the right culture combine purpose, values, brand, and
culture into an integrated organizational agenda that helps
organizations succeed in the marketplace and employees
prosper in the workplace.
Ÿ Provide guidance to impact decision making.
Digital information has enabled data analytics to move from
scorecards/dashboards to insights to intervention to impact.
Information impact comes when data informs which actions
deliver the most value to key stakeholders (employees,
business, customers, and investors). The RBL Group and
CorpU have partnered to create an organizational guidance
system (OGS) that helps leaders discern where to invest
limited resources to deliver desired results to all
stakeholders. This OGS offers leaders data-based
intelligence on how to upgrade talent, organization,
leadership, and human resources. Leaders in crises need
guidance (as offered by the OGS [see www.rbl.ai]) to focus
investments to have the most impact.
Talent Manager: Engage Today's Talent (Who goes with
us?)
Ÿ Personalize employee experiences.
Working from home with the pandemic crisis has affected
people very differently. Frequently, younger employees who
are usually digital natives might be expected to savor the
virtual work world. However, they often have young
children, live in smaller residences, or are single and
seeking community, thus making the virtual work world
challenging or unfavorable. These digital natives may
prefer the traditional office so that they can focus on work
and build career-enhancing relationships. In a somewhat
similar vein, the social unrest and racial injustice challenges
have caused many to ponder on their personal biases as they
seek to create a more inclusive and just society. From each
of these crises, leaders need to be even more attuned to
personal employee experiences. Leaders as meaning makers
demonstrate sensitivity and responsiveness to unique
employee experiences and desires so that employees find
meaning from their work.
Ÿ Hear others to express empathy (avoid "isms").
To create a better employee experience, leaders need to go
beyond listening to hearing employees. Listening means
that employees share information; hearing means that
leaders receive that information with empathy. Empathic
leaders eschew the many "isms" that filter thinking and
action (e.g., racism, sexism, classism, elitism, ageism, and
so forth), and help others feel appreciated for their unique
talents and gifts. The crises have also created an emotional
malaise that leaders need to appreciate. Being an empathic
leader requires recognizing personal biases and malaise and
modeling how to overcome them. When employees feel
"heard," they are more able to feel connected and then more
able to contribute to a positive workplace that leads to
marketplace success.
July 2022 | 52 | www.insightssuccess.com
Human Capital Developer: Build the Next Generation
(Who stays when we go?)
Ÿ Empower others to build their brand.
Good leaders have personal stories to tell, and they share
them well. But great leaders help others create and share
their stories. Even in the midst of a crisis, leaders need to
empower the next generation of leadership by sharing
information, building competence, delegating authority, and
distributing rewards. The ultimate test of a leader is how the
organization responds after the leader leaves. Empowering
leaders savor their leadership posterity.
Ÿ Create psychological safety.
Almost everyone has personally experienced both a safe
and unsafe work setting. In these crises, leaders need to be
even more focused on creating a safe environment for
employees to share their personal and professional fears and
anxieties. When employees can honestly share their
concerns about emerging work requirements, social
injustice, and career opportunities, employees feel heard
and more connected to a community. Leaders create safe
spaces by modeling values they expect of others.
Personal Proficiency: Invest in Yourself (How are you
taking care of yourself?)
Ÿ Navigate paradox.
In our research, we have found that navigating paradox
builds on the leadership skills of authenticity, emotional
intelligence, and resilience (learning, grit). Leaders who
navigate paradox respect others' opinions, disagree without
being disagreeable, and encourage divergence while being
able to seek convergence. In the crises, these leaders learn
from what has been done before but also anticipate and
create what can be done going forward. Leaders as paradox
navigators appreciate the dialectic process as much as the
result.
Ÿ Be transparent and renew.
Ultimately, leaders model behaviors they hope others will
follow. On recognizing the power of participative
management, an executive leader proclaimed, "I am going
to demand that my leaders practice participative
management." Wrong! You can't demand participation.
Ultimately, leaders have to model what they want others to
be, know, and do. Leadership hypocrisy leads to cynicism
and loss of respect. In crises, leaders need to model
transparency as they recognize their predispositions that
they must renew to succeed.
Summary: Code 3.0 Assessment
I am sure that I have overlooked many insights coming out
of these perpetual crises. But as a starting list, these ten
insights build on our Leadership Code research and may
apply to an individual wanting to be a better leader, to all
leaders creating a leadership capability throughout an
organization, and to an organization creating personal
leadership brand beyond the work setting. Indeed, crises
are opportunities to lead.
July 2022 | 53 | www.insightssuccess.com
July 2022 | 54 | www.insightssuccess.com
July 2022 | 55 | www.insightssuccess.com
The 05 Best Backup Solu on Providers to Watch in 2022
July 2022 | 56 | www.insightssuccess.com
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  • 4. Why Does Data Need to be Secured? Editor’s Desk Rounak Mhetre Rounak
  • 5. he world is moving towards a true digital Tenvironment. There is an ongoing shift from traditional means of sharing and storing information to a more technological data-driven ecosystem. Ever since the digital revolution has taken place, the primary source of storing information has been data packets or data. Storing valuable information in a synchronized system of connected computers keeps the data accurate and movable. But the luxury of keeping the information stored inside data comes with an added responsibility of keeping it safe. "Data is the next Oil.” The phrase has been circling around the tech world for quite some time now. But do you know the reason why this statement is so apt? Since data is sacred to its owner or owners, it contains unique and valuable information which can't be compromised. The next wave of technological revolution is centered around cloud computing, web3, and the metaverse. All these disruptive pieces of technology have data at the center of it. This is what makes it incredibly valuable, just like oil. Companies are diligent about keeping their data safe and secure. Rightly so, each organization has a unique pool of data, and keeping it usable and transferrable is an integral part of its growth. According to the trend, businesses are showing no signs of slowing down the digitalization process, and its increasing scope means a lot of data needs to be secured. More is the value of the data; the greater is the risk of a ransomware attack or a hack. There is a risk of losing an entire customer base and valuable business-related information in case there is an unprecedented event. Not only data theft but natural disasters too can also pose a threat to data integrity if there isn't any necessary protection. To keep organizations' data safe, protected, and secure, backup solution providers back up the data to a secondary and, ideally, a tertiary location to cancel out the proposition of data loss. A data backup plan becomes essential for all business entities, as data is one of the organization's most vital resources and assets. It's possible to create backed-up copies of data and restore it to its original location in case of a theft or an emergency. This is quite helpful to businesses as its information remains untouched with copyrights intact. Backup solution providers provide data protection and all other cloud-related services to keep the core of businesses running. What distinguishes the best from the rest is the quality and price of the services. Read about the top value- providing data backup solution providers of the year in the edition "The 05 Best Backup Solution Providers to Watch in 2022." The editorial team has picked the best solution providers that serve businesses, helping them keep their data protected over the years. Accompanying them are industry- related CXOs, sure to make it an enjoyable read for you. Flip in right away!
  • 6. Cover Story 08 44 50 Article CXO CO N T E N T S Leader’s Viewpoint Crises Are Opportunities To Lead - By Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, The RBL Group AISHU AISHU 08
  • 8. sales@insightssuccess.com July, 2022 Editor-in-Chief Senior Sales Manager Business Development Manager Marketing Manager Technical Head Technical Specialist Digital Marketing Manager Research Analyst Database Management Technology Consultant Merry D'Souza Managing Editors Executive Editor Assistant Editor Visualizer David King Art & Design Director Associate Designer Kshitij S Peter Collins John Matthew Sales Executives David, Martin, Jeff Milton, Krutant S Business Development Executives Steve, Joe Jacob Smile Prachi Mokashi Dominique T. SME-SMO Executive Sagar Lahigade Frank Adams Circulation Manager Robert Brown Stella Andrew David Stokes Copyright © 2022 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess We are also available on : Abhishek Joshi, Raunak Mhetre Revati Badkas Jenny Fernandes Anish Miller Sandeep Tikode
  • 9. Wolfgang Korda Sales & Operation Director (EMEA LATAM Center, Germany) AISHU aishutech.com AISHU is a leading Big Data infrastructure provider dedicated to accelerating digital transformation. The Best Backup Solution Providers to Watch in 2022 05 05
  • 10. AISHU AISHU has grown from a data manager to a leader on big data infrastructure and will strive to stay customer-centric and keep technology innovating.
  • 11. Mr. Wolfgang Korda, Sales & Opera on Director (EMEA LATAM Center, Germany)
  • 12. In Asia, the Chinese company AISHU is already a big player in solutions for data management and big data infrastructure. AISHU was founded in 2006 and now is headquartered in Shanghai, with 6 R&D centers located in Singapore, Hamburg, Changsha, Tianjin, Suzhou and Chengdu, having more than 1,700 employees, serving more than 27,000 enterprise customers in government, manufacturing, finance, education, healthcare and SMEs of numerous industries in over 50 countries around the world. The overseas market of EMEA and LATAM market, is served out of the office in Hamburg. This EMEA/LATAM headquarters was founded in 2021 and is the first R&D location outside APAC. Through China's R&D technology and support, Singapore's comprehensive cultural quality and openness, and serious and rigorous attitude towards professionalism of German, we formed our super comprehensive strength and provided customers with unprecedented high-cost performance and high-quality experience big data products, solutions and services. Insights Success caught up with the Founder CEO, Mr. Frank He, Ms. Soufe Li, Marketing & Branding VP, and Mr. Wolfgang Korda, Sales & Operation Director in our endeavor to find "The 05 Best Backup Solution Providers to Watch in 2022." We asked them to share more about AISHU and its future goals. Below are the highlights of the interview: What was the initial idea behind the inception of AISHU? AISHU, which can be regarded as "AI+SHU", is not just means "Love Data" in Chinese. "AI" stands for AI insights of AISHU, and "SHU" stands for the digital circle and big data infrastructure that AISHU is committed to building. The vision of AISHU is Co-creating a smarter world with smarter data, which is also the initial idea of AISHU. From the vision, AISHU is certainly a company with deep insight into the industry. Digital transformation is inevitable globally, happening at different speeds in different areas and across industries. However, digital transformation faces many difficulties, the biggest of which lies in data management and utilization. Focusing on data capability exploration for sixteen years, AISHU provides multi-domain data capabilities through the big data infrastructure, aims to help customers of all trades to fully release the value of data in the digital transformation, build cognitive intelligence and realize data-driven business through the integration, governance, insight of multi-domain data. What are the primary objectives and philosophy of AISHU? To solve the data problems in the digital transformation, AISHU developed a new data layer between the cloud infrastructure and the applications. This so-called Big Data infrastructure, integrates and manages all data and generates all possible insights for optimized decision making via an analysis through AI. "Digital business today demands data-driven organizations." But what does that mean exactly? Traditionally, data has been treated like a byproduct. Employees work based on (branch) experience and familiar processes. Data and information are mainly used to monitor business performance and provide insight into rules, but the final decision is still made solely by humans. However, in data-driven organizations, the importance of data as a factor of production is emphasized. In decision- making such controlled modern enterprises, this information, these facts, indicators, and data are the very most important clues, while employees play a supporting, monitoring, and correcting role. AISHU was chosen by more than 27,000 customers in China and around world. The 05 Best Backup Solu on Providers to Watch in 2022
  • 13. In AISHU's understanding, a data-driven organization takes data as its production factor and drives business with data to achieve sustainable and innovative growth and increase productivity. The construction of a data-driven organization is a step-by-step work that has three features: Ÿ Data as Assets: Data-driven organizations manage data as corporate assets, eliminate data silos to ensure data security, integrity, relevance, and quality. Ÿ Data as Services: Data-driven organizations focus on operational processes such as business domains and management activities, improve efficiency, reduce risks, and fully unleash the value with data capabilities. Ÿ Data to Knowledge: Data-driven organizations extract domain knowledge from data, accumulate domain intelligence and empower businesses with it to enable business innovation of model, technology or service, such as data monetization. What are your top-notch products and solutions that have a strong foothold in the industry? Since its establishment, AISHU has grown from a data- focus vostro to a protagonist in big data infrastructure due to its focus and continuous innovation. Now AISHU provides customers with multi-domain data capabilities of integration, governance, insight and protection through innovative products and services. Powered by AI insights, AISHU delivers a unique big data infrastructure, including four products of AnyBackup®, AnyShare®, AnyRobot®, AnyDATA®, covering structured data, unstructured data, machine data and knowledge graph data, creating leading data security, data availability, data intelligence and data insight solutions and services. AnyBackup® | Tiered Data Protection AnyShare® | Intelligent Content Management Platform AnyRobot® | Scenario-based AIOps Platform AnyDATA® | Domain Cognitive Intelligence Framework AnyShare® has been successfully named a Challenger in the Gartner Magic Quadrant for Content Collaboration Platform (CCP). AISHU products have also been named in Gartner reports for content services and disaster recovery for many consecutive years. In addition, AISHU provides DaaS based on a multi-modal data intelligent architecture to maintain neutrality with The Data-driven Organization increases productivity while data driving business growth and innovation.
  • 14. cloud infrastructure, helping customers deal with the free flow of data in hybrid cloud. It is worth mentioning that the AISHU Anti-ransomware Solution is an ESG-validated solution to prevent ransomware, leveraging the tight integration of three key AISHU offerings to protect organizations' critical data, AnyBackup®, AnyShare®, and AnyRobot®. Business- critical data includes both the data stored for core business systems and applications and the data on knowledge workers' machines. The components of the AISHU Anti- ransomware Solution work together to protect against attacks at the edge, in the cloud, and on-premises in the data center. ESG evaluation confirmed that AISHU offers a proven, modern data protection solution that enables organizations to protect against attacks anywhere in their environment and recover quickly. What are the roadblocks that AISHU faces in the ever- changing landscape of the business world? The hard part about AISHU is to let more enterprises realize that they need to choose a professional data vendor that can provide multi-domain data capabilities and form a close relationship to create and explore data-driven business together. Enterprises cannot just stop at digital transformation but look beyond. Most companies understand that digital transformation is a simple IT planning. This is not the goal of digital transformation, but a part of it. The core of digital transformation is to empower business development, with technology as the jumping-off point, data capacity building as the process, and creating a data-driven organization as the goal. In fact, in the ever-changing business world, data management demands are constantly updated: As the IT environment becomes increasingly complex, how to achieve tiered data protection on demand? With the explosive growth of data, how to efficiently manage massive data? As ransomware is pervasive, how to prevent ransomware ensure data security?
  • 15. Since disaster recovery operations are complex and inefficient, how to improve disaster recovery capabilities? However, with the holistic approach of managing structured and unstructured data, it will make customers' data more valuable but is not enough. A unified big data architecture is required to complete global management of multiple domains, which is AISHU delivered, covering multi-domain data of structured data, unstructured data, machine data and knowledge graph data, transforming data into business value to build data-driven organizations. How is your company adapting to market orientation? AISHU is a company with open mind. AISHU has in-depth cooperated with more than 1,000 global partners to build data capability ecosystem, including Huawei, Microsoft, AWS, Alibaba Cloud, SAP, H3C, etc. What's more, we understand we need to work with our customers and partners, in order to make the digital transformation successful. We call our partnership with customer as "Digital Partner." Digital partnership around multi-domain data is a brand- new partnership with AISHU and our customers. In the context of digital transformation, we need to fully combine the technical ability of AISHU and the business understanding of customers to realize the implementation of customers' digital transformation, cultivating industry digital talents and innovating industry digital transformation. At the same time, we build up a strong partner ecosystem including Infrastructure Ecosystem, Industry Ecosystem, Application Ecosystem, Service Providers Ecosystem to serve our customers together. AISHU products are also designed in a way with plenty of open APIs and low-code development framework which make the integration with AISHU products easy and low cost. What is your stance on implementing innovative technologies? We are a company that is constantly and vigorously focusing on technological innovation. With the heavy investment in research and development, AISHU's big data infrastructure, based on cloud-native technology architecture, platform-based product architecture, and artificial intelligence data service architecture as the core technology, has accumulated more than 300 invention patents and served customers in more than 50 countries. AISHU provides the best of both worlds. In addition to Traditional Data Protection and Management, we have moved all over into a "Multidomain Data Capabilities" – AnyBackup® Tiered Data Protection, AnyShare® Intelligent Content Management Platform, AnyRobot® Scenario-based AIOps Platform, with all moving into AnyDATA® Domain Cognitive Intelligence Framework. Cognitive Intelligence is the key to Data-driven organizations. Through the integration, governance and insight extraction of multi-domain data, that is Domain Cognitive Intelligence, a knowledge network of private domain data is formed, transforming data into circulatable, serviceable and applicable assets. With a unified data architecture and innovative middle platform solutions, data silos can be greatly integrated. Data in different business domains can also be governed separately to maximize the value of the data. With a focus on data technology approach in the heart, AISHU focus on data technology for 16 years. Furthermore, with the mind of making the data industry flourish with high quality service providers, products and applications To conquer the challenges brought by data massiveness, diversity and servitization, AISHU launches AI- based big data infrastructure including AnyBackup, AnyShare, and AnyRobot to provide rich data services to fuel the industrial digitization.
  • 16. that finally benefit customers and all players in this market, AISHU opens sources two key product libraries. The pulse on the needs of the market come over by our close co/operation with all our Partners and co/work with our end-customers. In what traditions is your company contributing to the communities? AISHU has been committed to community charity for many years, as volunteering has been part of our company's culture. Children welfare teaching support, environmental protection, epidemic volunteering, digital consulting and operation for public welfare organizations, etc. For example, in July 2021, Henan, China suffered a heavy rainstorm, and the situation was grim. Affected by the disaster, data loss, service interruption, and data center breakdown occur due to power supply interruption or abnormal shutdown. In the face of the disaster, AISHU provided free data rescue services to companies and organizations in need in Henan. What is the next chapter for AISHU? One of our credos: Collaboration instead of confrontation. More and more companies know that data-driven business processes can help reduce costs, increase profits and reduce risks. We, AISHU, carry the "love for data", not only in our name. We want to help create the path to these benefits for our customers, adding value, and facilitating across departments as easily as possible. The employees can thus fully concentrate on what is most important: the personal creation of value. For this purpose, experts are originally hired in the companies for the specialist areas. We take it for granted that every person and every company have a right to the security and integrity of their data. Conventional manufacturer approaches e.g. of a data protection software generate over it a multi-million business. Consider that (further) developments of such isolated solutions hardly lead to any customer benefit. In other words, most new developments are not even needed by more than 95% of customers, but are pushed onto the market as "indispensable innovations", even as "indispensable services". In short - data backup is absolutely necessary but please at an acceptable price.
  • 17. We have a unique and unified Big Data infrastructure. What is meant is simultaneous and constant access to all necessary data, information, versioning and of course backups from anywhere and at any time. This is a must and, as already mentioned, must be fundamentally and comprehensively guaranteed but, above all, must remain affordable for everyone. We are talking about a federation and the representation of ALL structured and unstructured data as well as all (system) information. Furthermore, AISHU will develop customized data solutions based on actual requirements to help customers in different industries to exploit the full value of data in the context of digital transformation, build cognitive intelligence and realize data-driven business processes to unleash the effectiveness of 1+1>2. This is not pie in the sky, because this is exactly our holistic approach. We want to and are able to provide our customers with exact and individual demand rules for decisions through a constant analysis of data and information in an automated way. Suggesting and providing data and information before you even start looking for it is no longer a future in working with AISHU. In addition, AISHU provides multi-domain data capabilities to enable data integration, governance and insights. Certainly, we need access to the data with you to analyze what value we can add from it, what actions we can start with it, and what optimizations we can tackle independently or with the end customer. Doesn't anyone wonder why a backup should run stubbornly in the background according to a static predefined set of rules, causing costs, wasting bandwidth and performance if no changes or accesses have taken place? Which date is used most often and needs highest priority right now. Abandon traditional thinking and let the data work for you. Data silos and thinking in such is yesterday's news. And of course, if the customer wants to start with a traditional backup, we will serve him just as gladly and above all fairly via AnyBackup. Further development via AnyShare and AnyRobot can be done step by step at any time. Always we will concentrate in close cooperation with the customer only on the essentials. And something very important: All data, information and analytics belong exclusively to them, in the data center in the private/public/hybrid/multi cloud anywhere, and only where you deem it right and important. Yes, we are certainly the newcomers in the European market, but we also have the advantage that there can be no justified rumors or arrogant accusations. We listen to our
  • 18. customers and adhere to the principle of "walk the talk"; in other words, what we promise we also implement together. No matter how you approach working with us, it's good to let them know we have a vision, happy to do more for your benefit. The cross-domain data capabilities, domain cognitive intelligence, and data-driven organization building that AISHU offers may be a new concept and difficult to understand, whether in China, Europe, or around the world, but it will have a profound impact on their businesses and industries in the future. Provide a few customer/client testimonials that rightly exhibit your company's expertise in the market. (If applicable/permissible) "A content management platform that is very powerful from different perspectives such as architecture, technology, and solutions. It can connect with all key business systems such as ERP, CRM, OA, and perform unified content management. It can also be operated according to the actual business. Need to sort out the document management system and carry out the full life cycle management of digital assets. In addition, it also supports high- performance backup and recovery to achieve three- dimensional security protection.” – Gartner Peer review for AnyShare "AnyBackup is a convenient and stable backup system. It can be very convenient for information systems, database backup. AnyBackup provides a variety of backup strategies, such as full backup and incremental backup, and can customize the backup time and cycle period. In addition, the system also supports the deletion of duplicate backup data, which can greatly save storage space. In terms of visualization, the operation interface provided by AnyBackup is very simple. Users can quickly learn how to use various functions of the system according to the system prompts." - Gartner Peer review for AnyBackup The highway to implement a Data-driven Organization
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  • 52. CRISES Are OPPORTUNITIES to LEAD - By Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan Partner, The RBL Group July 50 www. 2022 | | insightssuccess.com
  • 53. What have I (you) learned about leadership during the crises (global pandemic, racial and civic unrest, digital 4.0, political toxicity, and economic downturn)? How are these crises opportunities to lead. Crises put leaders under time and transparency pressure to respond quickly with new solutions. Individual leaders matter to set direction, allocate resources, instill confidence, and model appropriate behaviors. Collective leadership matters even more as organizations require leadership heroes at all levels who serve customers, care for employees, and make things happen. And, personal leadership matters most of all as each individual adapts to new working conditions (e.g., working remotely, using technology), manages emotional demands, and connects with family and friends. What are foundations of leadership to build on? In 2009, Norm Smallwood, Kate Sweetman, and I published The Leadership Code and identified five domains of leadership competencies that leaders master: strategist, executor, talent manager, human capital developer, and personal proficiency. In fall 2017, we validated the five leadership domains and identified new critical skills in each domain for effective leaders. What's new in leadership to address current crises? Now just over three years later, the concentrated challenges from the continual crises reveal new leadership insights that lead to being better leaders, building shared leadership, and creating a personal leadership brand. Let me propose Leadership Code 3.0 to capture 10 leader requirements for discovering and maximizing opportunities in crises. Strategist: Shape the Future (Where are we going?) Ÿ Create information asymmetry by separating signal from noise. Technology has enabled digital distribution of information that inundates leaders through ubiquitous emails, zoom calls, Instagram posts, twitter comments, and other information channels. Leaders need to discern signals from overwhelming information. Signals are asymmetric information insights that have immediate and long-term consequence and that inform decisions. Leaders who separate signal from noise focus on information that matters most and are both analysts with data and anthropologists with observations. Ÿ Harness uncertainty. As new crises emerge, leaders face unprecedented uncertainty, not knowing with clarity what the context will be or how to definitively respond. Leaders fail either by promising false hope or by giving up hope. Harnessing uncertainty comes when leaders have realistic optimism about opportunities in today's challenges and use uncertainty to reimagine or reinvent a positive future. These leaders tame apprehensions by facing fears, envisioning a better future, regulating expectations, and experimenting nimbly. About the Leader Dave Ulrich is the Rensis Likert Professor at the Ross School of Business, University of Michigan and a partner at the RBL Group (h p:// ww.rbl.net) a cconsul ng fir ocused on helping organiza ons and leades deliver value. He has published ovver 200 ar cles and book chapters and over 30 books. He edited Human Resource Management 1990- 1999, served on editorial board of 4 Journal and on the Board of Directors for Herman Miller (16 years), has spoken to large audiences in 90 countries; performed workshops for over half of the Fortune 200; coached successful business leaders, and is a Dis nguished ellow in the Naa onal ademy of Human Resources. He is known for con nually learnin , turning complex ideas in o simple solu ons, and eaea neal value to those he works with in three fields. Leader’s Viewpoint July 2022 | 51 | www.insightssuccess.com
  • 54. Executor: Make Change Happen (How do we get there?) Ÿ Create the "right" culture (outside-in, the value of values). Culture has become a popular leadership agenda, almost becoming a catch-all panacea for organizational success. Most approaches to culture describe the underlying values of an organization that shape organization processes and leader behaviors. In these crises, culture can no longer just be descriptions of what is done, but also focus on prescribing the "right" culture. The "right" culture connects internal values (and behaviors) with the value they create for external stakeholders (customers, investors, and communities). Work boundaries are increasingly less about a physical "place" and much more about the values that create value for customers. As such, the right culture is the identity of the firm in the mind of customers, investors, and communities made real to all employees. Leaders focusing on the right culture combine purpose, values, brand, and culture into an integrated organizational agenda that helps organizations succeed in the marketplace and employees prosper in the workplace. Ÿ Provide guidance to impact decision making. Digital information has enabled data analytics to move from scorecards/dashboards to insights to intervention to impact. Information impact comes when data informs which actions deliver the most value to key stakeholders (employees, business, customers, and investors). The RBL Group and CorpU have partnered to create an organizational guidance system (OGS) that helps leaders discern where to invest limited resources to deliver desired results to all stakeholders. This OGS offers leaders data-based intelligence on how to upgrade talent, organization, leadership, and human resources. Leaders in crises need guidance (as offered by the OGS [see www.rbl.ai]) to focus investments to have the most impact. Talent Manager: Engage Today's Talent (Who goes with us?) Ÿ Personalize employee experiences. Working from home with the pandemic crisis has affected people very differently. Frequently, younger employees who are usually digital natives might be expected to savor the virtual work world. However, they often have young children, live in smaller residences, or are single and seeking community, thus making the virtual work world challenging or unfavorable. These digital natives may prefer the traditional office so that they can focus on work and build career-enhancing relationships. In a somewhat similar vein, the social unrest and racial injustice challenges have caused many to ponder on their personal biases as they seek to create a more inclusive and just society. From each of these crises, leaders need to be even more attuned to personal employee experiences. Leaders as meaning makers demonstrate sensitivity and responsiveness to unique employee experiences and desires so that employees find meaning from their work. Ÿ Hear others to express empathy (avoid "isms"). To create a better employee experience, leaders need to go beyond listening to hearing employees. Listening means that employees share information; hearing means that leaders receive that information with empathy. Empathic leaders eschew the many "isms" that filter thinking and action (e.g., racism, sexism, classism, elitism, ageism, and so forth), and help others feel appreciated for their unique talents and gifts. The crises have also created an emotional malaise that leaders need to appreciate. Being an empathic leader requires recognizing personal biases and malaise and modeling how to overcome them. When employees feel "heard," they are more able to feel connected and then more able to contribute to a positive workplace that leads to marketplace success. July 2022 | 52 | www.insightssuccess.com
  • 55. Human Capital Developer: Build the Next Generation (Who stays when we go?) Ÿ Empower others to build their brand. Good leaders have personal stories to tell, and they share them well. But great leaders help others create and share their stories. Even in the midst of a crisis, leaders need to empower the next generation of leadership by sharing information, building competence, delegating authority, and distributing rewards. The ultimate test of a leader is how the organization responds after the leader leaves. Empowering leaders savor their leadership posterity. Ÿ Create psychological safety. Almost everyone has personally experienced both a safe and unsafe work setting. In these crises, leaders need to be even more focused on creating a safe environment for employees to share their personal and professional fears and anxieties. When employees can honestly share their concerns about emerging work requirements, social injustice, and career opportunities, employees feel heard and more connected to a community. Leaders create safe spaces by modeling values they expect of others. Personal Proficiency: Invest in Yourself (How are you taking care of yourself?) Ÿ Navigate paradox. In our research, we have found that navigating paradox builds on the leadership skills of authenticity, emotional intelligence, and resilience (learning, grit). Leaders who navigate paradox respect others' opinions, disagree without being disagreeable, and encourage divergence while being able to seek convergence. In the crises, these leaders learn from what has been done before but also anticipate and create what can be done going forward. Leaders as paradox navigators appreciate the dialectic process as much as the result. Ÿ Be transparent and renew. Ultimately, leaders model behaviors they hope others will follow. On recognizing the power of participative management, an executive leader proclaimed, "I am going to demand that my leaders practice participative management." Wrong! You can't demand participation. Ultimately, leaders have to model what they want others to be, know, and do. Leadership hypocrisy leads to cynicism and loss of respect. In crises, leaders need to model transparency as they recognize their predispositions that they must renew to succeed. Summary: Code 3.0 Assessment I am sure that I have overlooked many insights coming out of these perpetual crises. But as a starting list, these ten insights build on our Leadership Code research and may apply to an individual wanting to be a better leader, to all leaders creating a leadership capability throughout an organization, and to an organization creating personal leadership brand beyond the work setting. Indeed, crises are opportunities to lead. July 2022 | 53 | www.insightssuccess.com
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