Patchwork is a digital platform that connects clinicians directly to shifts at healthcare organizations. It aims to reduce the over ยฃ3 billion spent annually on agency staff in the UK. Built by doctors and managers, Patchwork allows instant booking of shifts, digital credentialing, automated payment tracking, and data analytics to increase staffing levels, improve patient safety, and reduce agency spending. Case studies at Chelsea & Westminster Hospital and Aintree University Hospital found Patchwork filled over 90% of shifts, saved over ยฃ1.2 million annually, and increased the pool of available clinicians by 500% compared to traditional medical staffing methods. Patchwork now works with over 7 NHS trusts across 21 hospitals and books over 7,500 shifts per month.
10. Case Study 1: Chelsea & Westminster
@heypatchwork patchwork.health
Up to:
>90%
shifts filled
by patchwork
ยฃ1.2 m+
Annual savings
in agency cost
Up to Up to:Up to:
Efficiency
divert resources
to value added tasks
88hrs
Monthly labour
hours saved
Up to:Up to:
Larger pool
500%
Increase in number
of locums on bank
of clinicians
available to book shifts
11. Temporary staffing at Aintree prior to Patchwork
Patchwork
Paper timesheets
Processing payments
Data reporting
.
Creating internal
competition
Different rules and
preferences
No visibility of agreed
rates
.
No visibility
Medical bank
managed locally
No visibilityLast minute shift
vacancies
Limited pool of
available doctors
.
Out-dated methods
for communicating
and managing demand
Little
grip
& control
Locally
agreed
rates
Resource
intense
Limited
pool of
Medical
staff
Lead
Employer
doctors
High
reliance
on agency
staff
Case Study 2: Aintree University Hospital
12. Departments
identify vacant
shifts
Temp staffing
upload and
manage
Consistent
with other
NHS Trusts in
the region
Automatically
calculated
No ability to
amend rates
All medical
shifts booked,
managed
reported via
hub
Directly extract
all data โ fill
rates, finance
details
Shifts are
broadcast to
all active bank
users via app
Last minute
shifts generate
a notification
Temporary staffing at Aintree post implementation
Centrally
managed
Harmonized
hourly
rates
Data
reporting
Larger
pool of
medical bank
staff
Agency doctor
requested 7
days before
shift due date
Bank shift will
supersede
Controlled
centrally
Reduction in
reliance on
agency staff
Case Study 2: Aintree University Hospital