Google Apps' Identity Crisis
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Video and slides synchronized, mp3 and slide download available at http://bit.ly/ZwkAo0. Derek Parham discloses details of the largest and most complicated user migration and code refactoring in Google’s history when all their services were made available to Google Apps users. Filmed at qconsf.com. Derek Parham has over 12 years of experience as an entrepreneur and technical lead. He built Google Apps for Business from scratch and served as its technical lead of over 100 engineers for almost six years, growing the product to 40 million customers. Derek is currently an Entrepreneur in Residence at Hattery and serves as technical investor and adviser to various start-ups.
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Google Apps' Identity Crisis
- 1. Identity Crisis Derek Parham (Former Tech Lead - Google Apps)
- 2. InfoQ.com: News & Community Site • 750,000 unique visitors/month • Published in 4 languages (English, Chinese, Japanese and Brazilian Portuguese) • Post content from our QCon conferences • News 15-20 / week • Articles 3-4 / week • Presentations (videos) 12-15 / week • Interviews 2-3 / week • Books 1 / month Watch the video with slide synchronization on InfoQ.com! http://www.infoq.com/presentations /Google-Apps-Identity
- 3. Presented at QCon San Francisco www.qconsf.com Purpose of QCon - to empower software development by facilitating the spread of knowledge and innovation Strategy - practitioner-driven conference designed for YOU: influencers of change and innovation in your teams - speakers and topics driving the evolution and innovation - connecting and catalyzing the influencers and innovators Highlights - attended by more than 12,000 delegates since 2007 - held in 9 cities worldwide
- 4. 4+ years 40+ teams 4 million organizations 40 million active accounts
- 5. April 2002
- 9. Gmail for your domain ● Administrator has full control ○ Create/delete accounts ○ Reset password ○ Access to control panel ○ Control what service their users can access ● End users log into multiple accounts ○ Personal jane234@gmail.com ○ Business jane@altostrat.com ○ Edu janew@school.edu ● Customized login page
- 10. Feb 2006
- 13. Problem 1: Conflict accounts Only an issue if we're successful... ...so a good problem to have!
- 14. Product launches Consumer: May 2005 iGoogle Oct 2005 Google Reader April 2006 Google Calendar June 2006 Google Checkout June 2006 Picasa Sept 2006 Google Docs Dec 2006 Blogger
- 15. Problem 2: Slow launches + Subset Consumer: May 2005 iGoogle Oct 2005 Google Reader April 2006 Google Calendar June 2006 Google Checkout June 2006 Picasa Sept 2006 Google Docs Dec 2006 Blogger Apps: Aug 2006 Google Calendar Feb 2007 Google Docs
- 17. Problem 3: Sharing Share with: jane@altostrat.com
- 19. What do we want? ● All Apps accounts access to all services ● Resolve conflict accounts ● Allow multi-login between accounts ● Admins can turn on/off every service ● Administrators control accounts @domain.com
- 20. Projects Required for Solution ● Get all Apps account to log into 1 login page ● Tool to help people resolve conflict accounts ● Allow multi-login in a standard way ● Create On/Off switch for every service (60+) ● Migration tool for Admins
- 21. Single Login page http://mail.google.com/a/altostrat.com http://mail.google.com
- 22. Single Login page - SAML
- 24. Resolve Conflict Accounts Login with: jane@altostrat.com
- 26. Multi Login
- 27. Multi Login
- 28. Multi Login
- 29. Multi Login
- 30. On/Off Switch for Every Service
- 31. Administrator: "Who the hell is that?" Migration tool for Admins
- 32. Migration tool for Admins jane%altostrat.com@gtempaccount.com
- 33. Where's the Advil? ● Multi Login with SAML ● You can attach any email address to a gmail address OR you can attach a gmail address to any consumer account ● Users want to migrate data from conflict accounts ● Migrating users while they're logged in
- 34. 4+ years 40+ teams 4 million organizations 40 million active accounts 1 decision
- 36. Background feb 2006 - launch gmail ○ admin password reset, multi-login through domain in url aug 2006 - launch calendar, talk, pages feb 2007 - premier june 2007 - first design docs june 2008 - talks with L&S oct 2008 - service code work started march 2009 - first account moved over dec 2009 - google.com moves over june 2010 - beta launch nov 18 2010 - public launch
- 37. Shadow accounts Multi-login Domain migrator - timeline Email as id
- 38. Start of problem
- 39. ● History ○ Service on the internet with email login ○ Want to offer different service to business users ● Decisions ○ Want to separate out admin ownership from consumer ownership
- 40. History Start with a consumer service bob@gmail.com Google Answers Gmail