eLearning outsourcing offers a variety of advantages. You have the ability to tap into the expertise of an experienced eLearning professional or company and you can devote your internal resources to other endeavors without sacrificing high quality online training content. But how do you know which eLearning outsourcing provider is best for your organization? Here are 8 things to look for when hiring an eLearning outsourcing provider.

2. Choosing the right eLearning company for
the job is no small feat.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

3. Here are 8 things to look for when hiring an
eLearning outsourcing provider.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

4. 1. Clear Communication
Guidelines

5. Everyone needs to know what to expect during the
eLearning project.
Namely, how often you will communicate, which tools
you’ll use to keep in touch and who will be the liaison
between the client and your eLearning team.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

6. These should all be set forth in communication
guidelines that you establish beforehand.
Meet with the eLearning outsourcing provider to discuss
the key points, so that there aren’t any ambiguities.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

7. 2. Experience in Your
eLearning Niche

8. Your eLearning outsourcing provider should have
experience in your field.
For instance, they have worked on similar eLearning
projects in the past, or have a resident Subject Matter
Expert who is knowledgeable about your eLearning
niche.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

9. Don’t hesitate to ask for samples of relevant work and
request a meeting with their in-house expert.
Their eLearning portfolio should also give you a good
indication of the skills they possess that pertain to your
eLearning project. If they don’t have experience in your
eLearning niche, they must at least be able to tell you
how past tasks tie into your online training content.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

10. 3. Data Security Protocols

11. Is your data safe in the hands of your eLearning
outsourcing provider?
Your eLearning outsourcing partner should have data
safety protocols in place to ensure that your
information stays in-house instead of being
vulnerable to hacks and corrupted hard drives.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

12. It’s also wise to sign a Non-Disclosure Agreement,
so that your data is safeguarded on human level.
This agreement should state that you own all of the
propriety information and that all online training
materials will be returned at the end of the eLearning
project.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

13. 4. Dedicated Development
Team with Passion for
the eLearning Project

14. Ideally, the eLearning outsourcing provider should
have a dedicated team who truly enjoys their work.
They must have a passion for the eLearning project,
and be able to devote their full attention to your
online training content.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

15. Of course, popular eLearning service providers are
probably juggling multiple eLearning projects at
once.
But that doesn’t mean you should have to sacrifice
open communication and high quality deliverables.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

16. 5. Effective eLearning
Project Manager

17. The outsourcing eLearning provider needs to provide
you with a point of contact who fields your questions.
In most cases, this is the eLearning Project Manager
that oversees the rest of the eLearning team and
delegates tasks. You should be able to reach out to
this individual whenever the need arises.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

18. Request their name, phone number, email, and other
relevant contact details, and introduce yourself
before the eLearning project begins, so that they
know the point of contact on your end.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

19. 6. Detailed Estimates

20. The eLearning outsourcing provider needs to be able
to provide you with a breakdown of the costs involved.
This should cover any and all resources, man power,
and extra fees, such as expenses that you will incur for
additional support services or content revisions.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

21. Make certain that the eLearning outsourcing provider
has to request approval for additional costs.
For example, an eLearning authoring tool that was not
included in the original estimate. In fact, get
everything in writing so that there aren’t any
headaches later on.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

22. 7. The eLearning
Outsourcing Provider
Welcomes Client Input

23. The important thing to remember regarding eLearning
outsourcing is that it’s a collaboration.
You are hiring the eLearning outsourcing provider to
perform services and create online training content.
But the eLearning outsourcing provider must be willing
to involve you in the process instead of making you sit
on the sidelines.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

24. They should welcome your input and take your ideas
into consideration.
Ultimately, it’s a partnership. In the beginning, specify
how often you would like to see the work in progress,
and how you expect the eLearning outsourcing
provider to incorporate your eLearning feedback.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

25. 8. Pre-Determined
Schedules With Milestones

26. Everyone must be on the same page about delivery
dates, milestones, and feedback sessions.
Meet with the eLearning outsourcing provider to create
a project calendar that includes progress checks and
important tasks.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

27. You should also leave room for unforeseen issues,
such as interactive online training content that takes
longer than expected, or glitches that slow down the
eLearning development process.
8 Things To Look For When Hiring Your Next eLearning Outsourcing Provider

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8 Things To Look For When Hiring Your Next eLearning
Outsourcing Provider

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