How Can Business Get Competitive Edge with the Help of Mobile Apps
How Can Business Get Competitive Edge
with the Help of MobileApps?
Lalmch fromPixabay
Building a high-engagement mobile app is the most effective way to make
a brand presence and boost business conversion for any digital marketer.
Since increasing competition among apps makes it challenging for
enterprise apps, it is essential to know how mobile apps can help get a
competitive edge.
The opportunities to gain competitive advantages through the mobile app
are increasing at a rapid pace. This is why we are here to unveil strategies
and methods to make your enterprise app win the competition.
Providea Truly Mobile Experience
A mobile app can offer a huge competitive edge by ensuring a genuinely
mobile experience over the so-called mobile web. A mobile app will work
to stay in touch with your customers and ensure offline access where no
Internet connection is there. Any business that already has a web presence
can turn its business interactions into a more personalized mobile
experience through mobile apps.
By offering highly personal access to a digital interface, a mobile app
makes customers feel very special with individual communication and
features. This is where the individual-specific user experience makes
today’s smartphone flaunting audience much happier. This is why the
apps need to provide a very personalized user experience.
Whether you develop an iPhone or Android app for your business brand,
developing and maintaining a truly mobile experience with ease of access,
simplified engagement, and scope of customization seem to be an
essential factor. This requires going for native app development to provide
native platform-specific user experience and design. To keep a new
project budget under control, start with one platform at a time and hire a
Mobile app development company in India to get the most cost-
competitive development advantage.
Mission-Critical Features for Mobile Workforce
Among all the types of enterprise mobile apps that are likely to play a
mission-critical role in any business are customer support apps, customer
relationship management (CRM) apps, sales enablement and lead
generation apps, and messaging and collaboration apps.
These apps coming with instantly engaging features are likely to engage
the audience faster and improve business conversion. The congregation
of device-specific features and ease of use in business interactions will
also make them crucial for enterprise apps.
Monitoringand Managing Operations
Whether it is the advanced manufacturing app or a supply chain
management app, mobile apps help run production or control supply
chain, logistics, and delivery. Mobile apps in the enterprise context can
streamline the business process and bring meaningful automation for
faster business processes.
Enterprise mobile apps can also play a significant role in digitizing the
business processes and ensuring more streamlined and smooth
interactions with the users and customers.
BoostingEmployee Efficiency and Productivity
Today’s corporate employees, particularly Millennials, prefer the Bring
Your Own Device (BYOD) protocol because this gives them a lot of
control over data accessibility and ease of communication and
collaboration. Such protocols also help remove the compartmental
mindset to ensure optimum efficiency and productivity.
For example, in IT companies, project management, and video
conferencing apps are considered essential tools to streamline
communication and collaboration across projects.
BoostingBrand Loyalty
Any person having gone through the entire trouble of downloading and
installing your app is already a customer of your brand. According to
many researchers, mobile apps enjoy more brand loyalty than others
using different channels.
To make an app remain and grow as your brand ambassador, it needs to
deliver many more than just sales-oriented features. Since most
customers hate the so-called cold transactional experience from an app,
the app needs to try various methods and tricks to push brand loyalty.
The app should boast of your app’s unique personality and key features.
The app should deliver a pool of features and UX attributes other apps
cannot compete with. Apart from superior user experience and brand-
specific design, the app should offer some entertainment value through
gamification elements, user-generated content, interactive features, etc.
PreciseTargeting and DeliveringUnique Benefits
A mobile app can now use advanced location technologies and
incorporate geo-targeting and geo-fencing features to target audiences and
customers based on particular locations. By just knowing where your
customers are located, you can target them more precisely with special
location and time-based prices, discounts, coupons, and promotions. The
app can also offer users real-time updates and deliver a lot of relevant
information that matters to their locations and interests.
For example, we know about push notifications that can be sent to users
anytime for effective communication. According to industry stats, most
mobile app users keep their push notification feature enabled to receive
push messages. Businesses trying to uplift their brands through mobile
apps can be surprised that most people open the notification messages
more frequently on their devices. In comparison to emails and other
channels, mobile apps enjoy better click-through rates.
The effectiveness and potential use of push-notifications and geo-
targeting and geo-fencing can help create more resonance and traction
with the mobile app to ensure more branding and business conversion. In
many ways, mobile apps with increasing features can enable more precise
targeting of the target audience.
Conclusion
Though still there is a considerable app user audience who do not give a
damn about mobile app’s communication and collaboration value, the
percentage of such people is continuously decreasing. Naturally, many
businesses consider that not having mobile apps has severe disadvantages
for any business.
The competitively featured mobile apps from any brand cannot put
branding at the backbench simply because of the instant communication
and collaboration capabilities. Brands now turn smarter thanks to bringing
together all key IT operations and business process controls within mobile
apps’ ambit.
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