Industry verticals such as #manufacturing and #distribution cannot thrive without a capable customer service function. The processes involved include diligent management of inventory, service contracts, deferred billing / incoming payments, warranty tracking, effective handling of service calls and dispatch board. ECS, an APPSeCONNECT partner, has recently devised the ProcECS Engine that resides within SAP. The solution not only helps businesses manage the above processes within #SAP but also enables users to drive productivity and visualize data, based on their organization’s unique workflow. Organizations can grow revenues and increase their bottom-line performance by preventing revenue leaks and expanding service offerings in a way backed by data. Here's the #Webinar Presentation to get a better understanding on the subject!

1. Optimize SAP Parts
Inventory & Make Your
Service Contracts
Profitable
P r e s e n t e d b y

2. P R E S E N T E D B Y
David Gurvis
PROCECS Product Manager
Shailendu Verma
CEO & Co-Founder, APPSeCONNECT
25 years of experience in Medical
Device manufacturing sales and
service. Served as President.
Helped over 1,200 companies seamlessly integrate
applications their digital core. Features on Customer Think,
Salesforce Ben, Strategy Driven. Avid Soccer/La Liga fan
in/david-gurvis/ /in/shailendu/

3. Agenda
ProcECS Modules
Components of ECS’ solution include managing service contracts
Deep Dive
How to manage parts inventory and service contracts in an
efficient manner. Business results and practical examples.
Advisory Services
Quick intro to advisory services provided by ECS.
Q & A
Q&A session for questions received from the viewers.
Optimize SAP Parts Inventory & Make Your Service Contracts Profitable

4. Context
Audience
CXOs of manufacturing, distribution and any other industry
dealing in the service aspect of business.
Objective
To discuss how to set an optimized service business with the
solution provided by ECS.
Discussion points
Discuss business scenarios with examples on making the
service business optimal.
Optimize SAP Parts Inventory & Make Your Service Contracts Profitable

5. Planning and
Analysis
Business
Intelligence
Predictive
Analysis
Actionable
Insights
Components of an effective
service management
Make the enterprise intelligent
CXOs of manufacturing, distribution and any other
industry dealing in the service aspect of business.
Optimize SAP Parts Inventory & Make Your Service Contracts Profitable

6. ProcECS Modules
For The Users … By The Users
Proactive approach to
managing your assets
Preventive
Maintenance
Leverage Big Data to
reduce inventory
levels as well as
prevent out of stock
situations
Inventory Planning
Automate vendor rebate
process in a flexible way.
Track performance by item
groups for any period.
Rebates & Chargebacks
Allows user to initiate
field reports. Track
technician status
and invoice services.
Field Service
Manage offerings, prices
and profitability. Renewals
are based on master
contract, buying groups
and eligible products
Contracts & Renewal
Automate commission
calculation and voucher
creation. Helps also in the
timing for associated
payments.
Commissions
Enable user to initiate
product repairs, track
status, manage returns
and to accurately invoice
services. Shortens service
cycle and improves
service levels.
Depot Service
Configure unique business
rules and manage approvals.
Workflow and Approval
Optimize SAP Parts Inventory & Make Your Service Contracts Profitable

7. Inventory planning
Leverage Big Data to reduce inventory levels as well as prevent out of stock situations
Reduction In Inventory Value
Reduction In PO Creation
PO Amount
Levelling by
33%
90%
90%
Optimize SAP Parts Inventory & Make Your Service Contracts Profitable

8. Manage offerings, prices and profitability. Renewals
are based on master contract, buying groups and
eligible products
Contract
Management
Optimize SAP Parts Inventory & Make Your Service Contracts Profitable

9. ✓ Fractional Advisory Services
• CFO/COO/CIO
• Operating Advisor
✓ Executive Coach
✓ Methodology: The Power of 1%
✓ Phased Implementations
✓ Quick Wins and High Value Projects
✓ Data Driven Business Intelligence
✓ Measurable and Accountable Metrics
Advisory Services
Optimize SAP Parts Inventory & Make Your Service Contracts Profitable

10. Thank You