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Webinar: Business Decisions that can Help Boost Ecommerce Sales

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Webinar: Business Decisions that can Help Boost Ecommerce Sales

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With growing competition, increasing digital marketing spend and shrinking margins, merchants have to take the right decision all the time. As a store owner, not only do you have to look at multiple dimensions across campaigns, visitors, customers, products, payments and returns but also master the underlying technologies that run them.

We recently organized a #Webinar titled "Business Decisions that can Help Boost E-commerce Sales" on 24th April. The key points covered in the Webinar were:

1. Decision touch points around what to sell, how to sell and whom to sell
2. What data you need to make informed decisions
3. How to get reliable and meaningful data
4. How to use that data to increase sales This is a Free Webinar and we encourage you to attend it.

#Business #Ecommerce #Sales

Integrate your line of business applications under one single platform: https://www.appseconnect.com/integrations/

With growing competition, increasing digital marketing spend and shrinking margins, merchants have to take the right decision all the time. As a store owner, not only do you have to look at multiple dimensions across campaigns, visitors, customers, products, payments and returns but also master the underlying technologies that run them.

We recently organized a #Webinar titled "Business Decisions that can Help Boost E-commerce Sales" on 24th April. The key points covered in the Webinar were:

1. Decision touch points around what to sell, how to sell and whom to sell
2. What data you need to make informed decisions
3. How to get reliable and meaningful data
4. How to use that data to increase sales This is a Free Webinar and we encourage you to attend it.

#Business #Ecommerce #Sales

Integrate your line of business applications under one single platform: https://www.appseconnect.com/integrations/

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Webinar: Business Decisions that can Help Boost Ecommerce Sales

  1. 1. A Incubated Company AI-Driven Growth Recommendations for Ecommerce Merchants In collaboration with Presented by
  2. 2. THE SPEAKERS 4 Decades of Collective Experience in building Ecommerce applications at scale Ravi, an alumnus of IIT-Kharagpur, has spent over 22 years working in companies like Ford, Chrysler, Yahoo, Southwest and last in PayPal – first in building enterprise software, then on architecting and deploying big data solutions scaling to Petabytes of data. In PayPal, he built next- gen AI-enabled merchant insights platform. At Clove.AI, he manages the product roadmap as well as the engineering, ensuring that it is scalable, secure and relevant to customer needs. Ravi Madhira IIT Kharagpur, Texas A & M Founder Srikanth has over 20 years of experience working across financial services, retail and cybersecurity (last including where he helped banks track and shut down card fraudsters). He spent the last 6 years in PayPal, working across risk, fraud and product development, managing the development of products with transaction volumes running into tens of billions of dollars. At Clove.AI, he takes care of sales and operations, focusing on ensuring the product reaches as wide a market as would be right for it. Srikanth Parthasarathy MBA Marketing & Finance Co-Founder
  3. 3. BUSINESS DECISIONS THAT CAN HELP BOOST ECOMMERCE SALES
  4. 4. Awareness Consideration Purchase Retention Advocacy Browse Research Search Arrive Add to Cart Continue Shopping Checkout Pay Complete Payment Receive Order Returns Refunds Drop-Off Low over all conversions (1-4%) Shopping Cart Abandonment (40-50%) Payment Failures (5-10%) TOUCHPOINTS IN ECOMMERCE JOURNEY
  5. 5. Increase Sales Increase Profitability Optimize Ad Spend Effective Forecasting Site Performance Efficient Shipping & Fulfilment TYPICAL STORE DECISIONS
  6. 6. 7 DECISIONS THAT CAN HELP BOOST SALES
  7. 7. RIGHT DIGITAL MARKETING
  8. 8. RIGHT PERSONALIZATION
  9. 9. 7% Increase in Sales 11.4% Increase in Sales RIGHT MOBILE OPTIMIZATION
  10. 10. RIGHT CHECKOUT
  11. 11. RIGHT INSIGHTS
  12. 12. RIGHT BRAND BUILDING
  13. 13. RIGHT DATA
  14. 14. An average mid-market Ecommerce merchant generates > 2 Mn / year data points from multiple data sources Dashboards from multiple sources Access to Data Science expertise Complexity in data aggregation & curation No actionable growth recommendations CHALLENGES TODAY
  15. 15. DATA - TO - DECISIONS
  16. 16. RECOMMENDATIONS - RIGHT ACTION AT THE RIGHT TIME
  17. 17. ECOMMERCE INTEGRATION with APPSeCONNECT Connect your E-commerce store with a host of other applications ( ERP, CRM, POS, Shipping solutions, etc. ) And many mor e…
  18. 18. ECommerce merchant selling exclusive women’s wear and maternity wear Business Challenge Poor Campaign Performance Low returning customers Understand drop-offs Solution Ad Spend Optimization Recommendations Customer segmentation & Retargeting Identify drop-off customers across purchase funnel Site Improvements # of SKUs : > 3500+ Average Traffic: > 25000 per month Platform: Magento Payment: PayPal and more Ad Spend: > $70,000 p.a. Target Region: US, UK, India, EU Results Revenue from Targeting Drop-off users +5% Increase in Returning Users +10% CASE STUDY
  19. 19. To learn more about Ecommerce Insights Solution, get in touch at: info@clove.ai For Ecommerce integration related requirements, get in touch at: sales@appseconnect.com Thank You

Hinweis der Redaktion

  • Improve operational efficiencies
    Increase productivity
    Drive greater profitability
    Reduce costs and eliminate waste
    Harness forecasting capabilities for smarter purchasing
    Optimize eCommerce site search, experience, and conversion rates
    Streamline shipping and fulfilment
  • Use data analysis
    Optimize your mobile site
    Spend on PPC and SEO
    Personalize the experience
    Make it easy to buy
    Build brand awareness
  • Connect and Analyze your Ad data together
    Look at your competitors (using tools like SEMRush) and make sure you are in the right bucket
    Check your organic searches
    Create custom landing pages
  • Segment users and offer differentiated messaging
    Focus on getting customers to return
    Provide special offers to those who are likely to churn out
    Provide benefits to frequent buyers
  • Improve Accessibility
    Optimize page load speed ( <3 secs)
    Size content properly
    Space between links
    Avoid plugins
    Implement Accelerated Mobile Pages
  • Simplify the checkout process
    Make it fast and easy
    Figure out if they are returning and their preferred payment options
  • Bring all data to one place (Use a tool like Clove.AI)
    Understand what’s happening in your site, what your customers are doing and why they are dropping off
    Use heatmaps to know what customers are looking at
    Know your customer’s preferred shopping pattern (Device, Day, Time of day etc.)
  • Promote your brand across channels
    Leverage social media channels to publicize your brand
    Search ads lift top-of-mind awareness
  • Instrument your site to collect data
    Use Google Tag Manager and Enhanced Analytics at the very least
    Right UTM
    Use drop downs for valid locations
  • 1. What are merchants doing today a. Hire a 3rd party to do this. They use simple tools to solve some of the problems b. They hire 2-3 people inhouse who use excel or some basic tools to navigate this maze.
  • Determine metrics that are most important to your business decisions
    Establish ways to accurately track that information
    Integrate all your data into a centralized dashboard for increased visibility
    Run actionable reports based on your data analysis
    Implement operational and tactical changes based on your data reports
  • Determine metrics that are most important to your business decisions
    Establish ways to accurately track that information
    Integrate all your data into a centralized dashboard for increased visibility
    Run actionable reports based on your data analysis
    Implement operational and tactical changes based on your data reports
  • Many businesses are choosing third-party applications to manage processes like order fulfillment, warehouse management, accounting, shipping, customer management etc. along with their E-Commerce platform.

    To manage the business processes efficiently and make all those systems work as “one”, an integration platform is required.

    APPSeCONNECT Integration Platform transforms your business by seamlessly integrating your E-commerce store with a host of other applications like ERP, CRM, POS, etc.

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