The integration of Zoho Desk with SAP S/4 HANA allows for the seamless sharing of customer data between the two systems. This integration enables real-time syncing of customer information, such as contact details, purchase history, and support tickets, which helps customer service teams easily manage and track interactions with customers, as well as analyze customer data to improve service. Additionally, the integration allows for the automation of certain processes and can help to streamline operations and improve efficiency. In this webinar, we have explored the following: -Designed a process flow to sync plant maintenance transaction -Demonstrated the solution -Conducted Question and Answer This webinar is useful for CXOs, Solution architects, System integrators and associates with interest in integration and business process automation.