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TOMAS.BSC
A perfect tool for strategic and
operational management

www.tomasdse.com
Balanced scorecard

VISION
Financial perspective
To succeed financially:
How should we appear to our shareholders?

Customer perspective
To achieve our vision:
How we should appear to our customers?

Internal business processes
To satisfy our shareholders and customers:
What business processes must we excel at?

Learning and growth perspective
To achieve our vision:
How will we sustain our ability to change and
improve?

Page  2
Problem

Profitable growth of the corporation
90% of corporations do not reach goals from their Strategic plans

Successful corporations
typically had

 Objective and project oriented management.
 BSC system introduced.
 Strategic office established.

Page  3

Gap between strategy
formulation and execution

 60% of corporations do not link financial
objectives to strategic planning.
 The incentives of the key personnel are not
connected with the strategy realization.
 Processes of the strategic planning are not
connected.
The latest researches show that BSC is used by

1
2

60% world top-300 banks

3

Page  4

60% Fortune 1000 companies

40+% middle sized comp. in Europe
Strategic desk and BSC

BSC

Development strategies
Program strategies

Cash-flow
management
Business process perspective
Financial perspective

Page  5

Learning and growth perspective
Clients perspective
Mission and Vision
 First define the mission
and vision.

EASY TO USE
Define it on corporate
level, business units,
processes, virtual units.

Page  6
SWOT analysis
 Make SWOT analysis
for Company and
Business units.

EASY TO USE
Make SWOT analysis
for business units too, if
there have different
competition, working on
different markets.

Page  7
Cascading strategies
 TOMAS.BSC can
cascade strategies
down from corporate
levels to business units
and ultimately to
employee level. It can
assign tasks to achieve
strategic objectives (with
terms, performers,
priority, attached
documents).
EASY TO USE
Detail strategies for
markets, products and
business units.

Page  8
Task review and reporting
 Through internet, all
persons involved get
reviews of tasks for
realization of the
strategic objectives,
Performers report about
their tasks, reports can
be viewed by different
parameters (due tasks,
by performer, status…) .
EASY TO USE
No installation. Just
login on internet site
and click ‘My task’ to
report.

Page  9
Key performance indicators
 What can’t be measured
can’t be managed, so
define indicators to
measure success of the
fulfillment of strategic
goals.

EASY TO USE
Define what you want
and how you will
measure if you
achieve it.

Page  10
DASHBOARDS

EASY TO USE
Double click to see
which BU, product or
market has a problem

EASY TO USE
Create your own
Dashboards

Page  11

 Through dashboards
you can monitor, how
you prosper towards
planned strategic goals
at all levels of the
company.
 Here, Red indicates
below the plan and
green indicates that you
are above plan.
DETAILED ANALYSIS
 Detailed drilldown
analysis makes it easy
to follow-up and monitor
progress towards goals
and history.
 Applications warns you
about potential danger
(on business units,
products or buyers).

EASY TO USE
See immediatelly
where the is problem.

Page  12
Dynamic Strategic map
 Dynamic strategic map
indicates if there are bad
KPI‘s or tasks are
delayed for a specific
strategy.
 There is the whole
Strategic plan on one
page every morning.
EASY TO USE
Red colour alerts
shows where
problems occur

Page  13
We can monitor also Map with locations success.

Page  14
Strategies and KPI‘s influence
 For every indicator you
see which strategic
objectives is influenced
(directly or indirectly)
when planned goals are
not achieved.

Page  15
Plan, Do, Check, Act
 BSC encourages the
learning process and
ensures directions for
constant improvement.
 All employees can
contribute through
initiatives for
improvement.

EASY TO USE
Check if responsible
persons ACT ed
accordingly

Page  16
Convenient acces from everywhere
 Web or mobile BSC for
convenient access
anywhere.

Page  17
What you measure: Business excellence
 Solution can be used
also for monitoring the
results of business
excellence (Total Quality
managementTQM,EFQM).

EASY TO USE
Create new
perspectives and
achieve multiperspective view on
your business

Page  18
What you measure: 20 Keys
 Example of how the
system could be set up
to monitor Kobayashi
methodology of 20 keys.

Page  19
What you measure: Processes
 Through dashboards it
can monitor, how you
prosper towards
planned strategic goals
on all processes.

EASY TO USE
Add processes and define
Mision, Vision, SWOT,
Strategies... or link them
from Tomas.Proces

Page  20
What you measure: Operative measures
 Use the software to
follow-up operatives or
crisis measurements.

EASY TO USE
Create operative
indicators, monitor them
on one Dashboard

Page  21
OLAP Cube Analysis option
 For review and analysis
use, as an option, OLAP
multi-dimensional cube.

EASY TO USE
Rotate dimensions, sort
data, make ABC Analysis,
prepare your own Reports
and Charts

Page  22
Automated reporting through excel
 Monthly report
preparation for KPI‘s
can be automatized
through help of excel
add-in.

EASY TO USE
Use existing excel Reports,
connect to BSC database
and just refresh every
month

Page  23
BSC designer
 BSC creator can create
independent creation of
BSC system
(perspectives, indicators,
formulas, aggregation,
warnings, users, e-mail
warnings, ...).

EASY TO USE
No need for programming,
you can do everything on
your own.

Page  24
Data loading
 Data is loaded manually,
automatically or through
excel.

EASY TO USE
IT prepares automated
export from ERP in defined
structure and is imported
automatically in BSC.

From company‘s ERP

Through excel
Manually in BSC

Page  25
BSC for group of companies
 Every company in the
group has its own BSC,
Comp.Asia is automatically
data
transferred to Central
Data-warehouse.

Comp
USA

Corporate
Comp.Africa

Headquarter

®
®

Central BSC

Comp.South

BSC server for
corporate
management

America

EASY TO USE
See all companies strategic
performance in one place
and make benchmarking
between them.

Page  26

Central
Datawarehouse

Comp.
Australia

Local BSC servers

Clients with WWW
acces to central BSC
Central administration for group of companies
 Tables (products, BU,
markets...) matching is
edited through WEB
interface.

EASY TO USE
Access plant codes, match
them with central database
codes, online.

Page  27
TOMAS.BSC clients
Designers/Consultants











Define Mission/Vision.
Define SWOT.
Define Strategic goals.
Define action plans.
Define Indicators and formulas.
Create Strategy maps and Dashboards.
Load data.
Analyze performance.
Using OLAP Analyses and excel-add in.
Create users rights.

Page  28

Managers











Review Dashboards.
Review Strategic maps.
Analyzing KPI‘s.
Make comments and Initiatives.
Create Dashboards for their business
units.
Add strategies for their business units.
Create action plans.
Monitor tasks realization.
Analyze Strategic performance.
Using OLAP Analyses and excel-add in.

Performers





Review their tasks.
View on which strategy their tasks
influence.
Report online about performing their
tasks.
Upload documents to their reports.
TOMAS.BSC Overview

Business
excellence
Balanced
scorecard

Strategic
planning and
monitoring

Performers
Managers
Designers/
consultants

Operational
management
Total Quality
management

Page  29

Proces
monitoring

Project
monitoring
Before and After: Changes & Benefits

Before (current situation)

 Strategic plan of business units (BU) is only on paper.
 Difficult to monitor if planned activities in BU are finished.
 Difficult to monitor Indicators of success from BU and
react promptly.
 Stimulations for the BU managers can’t be linked to
achievement of strategic goals.
 Monitoring only financial KPI’s of the BU can alert on the
problems with delay (even one year or more).
 No analytical tools for analyzing data of one company and
group.
 Stimulations for the employees can’t be linked to
achievement of strategic goals.

Page  30

After ( Implementation )

 Realization of the Strategic plan can be monitored on
Strategic maps, that alerts about late task or bad KPI‘s.
 Strategic plan of all BU can be easily seen inside IT tool in
one location.
 Red colors alerts on delayed tasks.
 Dashboards with KPI’s for every BU, and business area,
benchmarking, traffic lights to be alerted.
 We can get success for every BU manager calculated and
weighted from KPI’s he is responsible for.
 Balanced KPI’s from all perspectives: financial, customers,
process, learning and growth.
 OLAP analytical tool with great analytical power (drill down,
rotation, filtering, sorting, charts, aggregations for Regions…
 Excel add in for automatically preparation of reports for
management.

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Tomas bsc eng

  • 1. TOMAS.BSC A perfect tool for strategic and operational management www.tomasdse.com
  • 2. Balanced scorecard VISION Financial perspective To succeed financially: How should we appear to our shareholders? Customer perspective To achieve our vision: How we should appear to our customers? Internal business processes To satisfy our shareholders and customers: What business processes must we excel at? Learning and growth perspective To achieve our vision: How will we sustain our ability to change and improve? Page  2
  • 3. Problem Profitable growth of the corporation 90% of corporations do not reach goals from their Strategic plans Successful corporations typically had  Objective and project oriented management.  BSC system introduced.  Strategic office established. Page  3 Gap between strategy formulation and execution  60% of corporations do not link financial objectives to strategic planning.  The incentives of the key personnel are not connected with the strategy realization.  Processes of the strategic planning are not connected.
  • 4. The latest researches show that BSC is used by 1 2 60% world top-300 banks 3 Page  4 60% Fortune 1000 companies 40+% middle sized comp. in Europe
  • 5. Strategic desk and BSC BSC Development strategies Program strategies Cash-flow management Business process perspective Financial perspective Page  5 Learning and growth perspective Clients perspective
  • 6. Mission and Vision  First define the mission and vision. EASY TO USE Define it on corporate level, business units, processes, virtual units. Page  6
  • 7. SWOT analysis  Make SWOT analysis for Company and Business units. EASY TO USE Make SWOT analysis for business units too, if there have different competition, working on different markets. Page  7
  • 8. Cascading strategies  TOMAS.BSC can cascade strategies down from corporate levels to business units and ultimately to employee level. It can assign tasks to achieve strategic objectives (with terms, performers, priority, attached documents). EASY TO USE Detail strategies for markets, products and business units. Page  8
  • 9. Task review and reporting  Through internet, all persons involved get reviews of tasks for realization of the strategic objectives, Performers report about their tasks, reports can be viewed by different parameters (due tasks, by performer, status…) . EASY TO USE No installation. Just login on internet site and click ‘My task’ to report. Page  9
  • 10. Key performance indicators  What can’t be measured can’t be managed, so define indicators to measure success of the fulfillment of strategic goals. EASY TO USE Define what you want and how you will measure if you achieve it. Page  10
  • 11. DASHBOARDS EASY TO USE Double click to see which BU, product or market has a problem EASY TO USE Create your own Dashboards Page  11  Through dashboards you can monitor, how you prosper towards planned strategic goals at all levels of the company.  Here, Red indicates below the plan and green indicates that you are above plan.
  • 12. DETAILED ANALYSIS  Detailed drilldown analysis makes it easy to follow-up and monitor progress towards goals and history.  Applications warns you about potential danger (on business units, products or buyers). EASY TO USE See immediatelly where the is problem. Page  12
  • 13. Dynamic Strategic map  Dynamic strategic map indicates if there are bad KPI‘s or tasks are delayed for a specific strategy.  There is the whole Strategic plan on one page every morning. EASY TO USE Red colour alerts shows where problems occur Page  13
  • 14. We can monitor also Map with locations success. Page  14
  • 15. Strategies and KPI‘s influence  For every indicator you see which strategic objectives is influenced (directly or indirectly) when planned goals are not achieved. Page  15
  • 16. Plan, Do, Check, Act  BSC encourages the learning process and ensures directions for constant improvement.  All employees can contribute through initiatives for improvement. EASY TO USE Check if responsible persons ACT ed accordingly Page  16
  • 17. Convenient acces from everywhere  Web or mobile BSC for convenient access anywhere. Page  17
  • 18. What you measure: Business excellence  Solution can be used also for monitoring the results of business excellence (Total Quality managementTQM,EFQM). EASY TO USE Create new perspectives and achieve multiperspective view on your business Page  18
  • 19. What you measure: 20 Keys  Example of how the system could be set up to monitor Kobayashi methodology of 20 keys. Page  19
  • 20. What you measure: Processes  Through dashboards it can monitor, how you prosper towards planned strategic goals on all processes. EASY TO USE Add processes and define Mision, Vision, SWOT, Strategies... or link them from Tomas.Proces Page  20
  • 21. What you measure: Operative measures  Use the software to follow-up operatives or crisis measurements. EASY TO USE Create operative indicators, monitor them on one Dashboard Page  21
  • 22. OLAP Cube Analysis option  For review and analysis use, as an option, OLAP multi-dimensional cube. EASY TO USE Rotate dimensions, sort data, make ABC Analysis, prepare your own Reports and Charts Page  22
  • 23. Automated reporting through excel  Monthly report preparation for KPI‘s can be automatized through help of excel add-in. EASY TO USE Use existing excel Reports, connect to BSC database and just refresh every month Page  23
  • 24. BSC designer  BSC creator can create independent creation of BSC system (perspectives, indicators, formulas, aggregation, warnings, users, e-mail warnings, ...). EASY TO USE No need for programming, you can do everything on your own. Page  24
  • 25. Data loading  Data is loaded manually, automatically or through excel. EASY TO USE IT prepares automated export from ERP in defined structure and is imported automatically in BSC. From company‘s ERP Through excel Manually in BSC Page  25
  • 26. BSC for group of companies  Every company in the group has its own BSC, Comp.Asia is automatically data transferred to Central Data-warehouse. Comp USA Corporate Comp.Africa Headquarter ® ® Central BSC Comp.South BSC server for corporate management America EASY TO USE See all companies strategic performance in one place and make benchmarking between them. Page  26 Central Datawarehouse Comp. Australia Local BSC servers Clients with WWW acces to central BSC
  • 27. Central administration for group of companies  Tables (products, BU, markets...) matching is edited through WEB interface. EASY TO USE Access plant codes, match them with central database codes, online. Page  27
  • 28. TOMAS.BSC clients Designers/Consultants           Define Mission/Vision. Define SWOT. Define Strategic goals. Define action plans. Define Indicators and formulas. Create Strategy maps and Dashboards. Load data. Analyze performance. Using OLAP Analyses and excel-add in. Create users rights. Page  28 Managers           Review Dashboards. Review Strategic maps. Analyzing KPI‘s. Make comments and Initiatives. Create Dashboards for their business units. Add strategies for their business units. Create action plans. Monitor tasks realization. Analyze Strategic performance. Using OLAP Analyses and excel-add in. Performers     Review their tasks. View on which strategy their tasks influence. Report online about performing their tasks. Upload documents to their reports.
  • 30. Before and After: Changes & Benefits Before (current situation)  Strategic plan of business units (BU) is only on paper.  Difficult to monitor if planned activities in BU are finished.  Difficult to monitor Indicators of success from BU and react promptly.  Stimulations for the BU managers can’t be linked to achievement of strategic goals.  Monitoring only financial KPI’s of the BU can alert on the problems with delay (even one year or more).  No analytical tools for analyzing data of one company and group.  Stimulations for the employees can’t be linked to achievement of strategic goals. Page  30 After ( Implementation )  Realization of the Strategic plan can be monitored on Strategic maps, that alerts about late task or bad KPI‘s.  Strategic plan of all BU can be easily seen inside IT tool in one location.  Red colors alerts on delayed tasks.  Dashboards with KPI’s for every BU, and business area, benchmarking, traffic lights to be alerted.  We can get success for every BU manager calculated and weighted from KPI’s he is responsible for.  Balanced KPI’s from all perspectives: financial, customers, process, learning and growth.  OLAP analytical tool with great analytical power (drill down, rotation, filtering, sorting, charts, aggregations for Regions…  Excel add in for automatically preparation of reports for management.