Iconnyx - Making Cloud Systems a Reality for the Recruitment Industry

Iconnyx – Making Cloud Systems a
Reality for the Recruitment Industry

Des Sutton – VITAL Sales Manager

www.iconnyx.com © Copyright 2011. All rights reserved.

Agenda

• Company Overview
• Cloud Computing Fundamentals
• Relevance to Recruitment sector
• The VITAL portfolio
• Case Study


Iconnyx Overview

• Vision
– IP-based Managed Services for Businesses
– Quality - Good service - Flexibility

• Values
– We put our Customers First
– We Value Integrity
– We are Accountable
– We Innovate
– We are Positive

Iconnyx in 2011

• January 2008
– Iconnyx created within Octium to serve business
customers directly
• Today in 2011
– Part of a £25m+ Group
– Over 300 customers
– Great People
– Great Technology offerings
• Robust platforms that offer high SLA‟s
• VITAL and our Cloud services are market leading


The Fundamentals


Business Drivers

• Minimal capital expenditure spend

• Inclusive software upgrades e.g. Microsoft 2010

• Service Levels

• Scalable and flexible (both users and technology)

• Very accessible and responsive

• Inclusive DR, business continuity and security

Cloud Services & the
Recruitment Sector
• Business volatility
• Average Company Size
• Staff working practices
• Core business applications


Business Volatility

Business owners faced
with constant ebb and flow
of staff levels

3 years is a long time in
recruitment industry!!

Constantly left with spare
IT resource

The Answer:
Utility based per user per
month pricing model

Company Size or should that be........... company size

Lots of small players in the UK
marketplace
- 8000 UK recruitment companies
- 11,000 in the whole of US!

Average size of 4 users

Limited IT spend leads to poor
investment and standard of IT
infrastructure

The Answer:
Rent instead of buying
hardware and software

Inclusive support

Staff Mobility

Top people like to be out of the
office

Business owners like to have
finger on pulse of activity e.g
CRM updates

Trend towards the „officeless‟
environment

The Answer:
Universal Access with controls

Log off and on to same
session


Back-up and business continuity

Your database is your business

Why play with fire?!

When disaster strikes, over 40%
of businesses fail when they do
not retrieve their data within 24
hours

Over the wire back-up can cause
problems

The Answer:

Data back-up happens
seamlessly, automatically


Read all about it!

• “Cloud computing heralds an
evolution of business that is no less
influential than e-business” - Gartner

• $70 Billion – Cloud Marketplace
2010 - 16% growth from 2009

• 50% of the ICT market with be
SaaS/Cloud by 2020 - Ovum

• 40% of small companies will be
partially or fully using cloud
based systems by 2014

Easy to Access


Very Secure........

• Physical security – Manned 24/7, CCTV,
• Environmental controls – Temperature, gas
fire suppression
• IT security – Managed firewalls, anti-virus
software updates
• Data encrypted between computer and
servers
• Data is backed-up to two geographical locations


VITAL Managed IT

• VITAL Managed IT
Services
• Managed LAN
• Virtual Desktop
• Hosted Exchange


Costings

• Per user/month pricing
• Per server/month pricing
• Rent most Microsoft software
• Increase specification of machine
• Your own software – Sage, Quickbooks,
browsers etc.
• Mix and match services


Background
– Human Capital Management company est. 2007
– Executive Search/Outsourced HR solutions
– Mobile workforce – Placement of employees at clients
– Company wide CRM system

Requirements
– Outsourced IT solution for all staff
– On-site management of equipment at London office
– Disaster Recovery/Business continuity assured
– Flexible access to CRM system


Solution
– VITAL Managed LAN for London office
– VITAL Virtual Desktop for client placed employees
– Centralised management and control for all staff
– Offsite Backup to our DC
– Upgrade to latest MS software and Email

Benefits
– Merges on-site managed IT with cloud based systems
– Allows scaling and contracting quickly
– Fully supported infrastructure – hardware, software and network


Background
– International Executive Search est. 1999
– Long-standing customer
– Looking eastward: Singapore & Hong Kong
– Road warriors
– Company wide CRM system

Requirements
– Standardised IT across all the offices
– DR/Business continuity assured
– Company wide access to CRM systems
– Ability to scale quickly
– 24/7 IT support


Solution
– Transition from Managed LAN to Virtual Desktop
– Project management of systems to the cloud
– Multiple data centres – London & Derby
– Upgrade to latest MS software and Email
– Provision of 24/7 user support across all offices

Benefits
– Low setup and running costs of IT in new offices
– Standardisation of IT business systems across organisation
– Flexibility to work from any office


Next Steps?

• Talk to us about your requirements
• Happy to setup trials at office/remote locations
• Review your current setup – Hardware, Internet
connectivity, business requirements for IT
• Scope a solution


Iconnyx - Making Cloud Systems a Reality for the Recruitment Industry

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