Cloud Technology to Facilitate Growth

Technology to Facilitate Growth

Tim Walker – Managing Director

www.iconnyx.com © Copyright 2012. All rights reserved.

Agenda

• Trends towards Cloud
– Technology in recruitment
– New approaches to accessing information
– How safe is your data?
• Where do you start?
– The rent or buy conundrum
– Choosing the right cloud provider
• Q&A


Cloud Confusion

What is Cloud Computing?

Virtualisation Software Architecture providing Scalability, Flexibility
Use-on-Demand Business Model, providing Reduced Costs of IT Ownership

Almost half (48 per cent) of all organisations in the UK
are already using some form of cloud service, with
larger companies more likely to use them, according to
the findings of the most comprehensive survey
undertaken into Cloud trends –
Cloud Industry Forum

Business & IT are attracted to
Cloud for different reasons....


Read all about it!

• “Cloud computing heralds an
evolution of business that is no less
influential than e-business” - Gartner

• $70 Billion – Cloud Marketplace
2010 - 16% growth from 2009

• 50% of the ICT market with be
SaaS/Cloud by 2020 - Ovum

• 40% of small companies will be
partially or fully using cloud based
systems by 2014

Cloud Growth


Why Cloud?


Why Clouds Work

Sharing & Size
– Amortisation Over Many Users
– Illusion of Infinite Capacity
– Reduce IT capital expenditure
• “CapEx  OpEx”
• Sustainability
– Economies of Scale


Good Workload Patterns for
Clouds
Compute

Compute
Time Time

• Fast Growth • Bursting

• application/data with growing • Research
popularity – new data to be processed
– new algorithm to run
• Teaching
– term-based usage


Business Drivers

• Minimal capital expenditure
spend
• Inclusive services
• Service levels
• Scalability & Flexibility (both
users and technology)
• Very accessible and
responsive
• Inclusive DR, business
continuity and security


Business Volatility

Business owners faced with
constant ebb and flow of staff
levels

3 years is a long time in
recruitment industry!!

Constantly left with spare IT
resource


Company Size or should that be........... company size

Lots of small players in the
UK marketplace

6,000 UK recruitment
companies

Average size of 4 users

Limited IT spend can lead
to poor investment and
standard of IT infrastructure


Staff Mobility

Top people prefer to be out
of the office

Business owners need to
have finger on pulse of
activity e.g. CRM updates.

Trend towards the „officeless‟
environment


The Future of CRM

• Future of CRM is full desktop
versions stored in the cloud and
delivered through application
streaming
• Browser based „Lite‟ versions of the
desktop versions
– Simplicity
– Reliability
• Underpinned by good quality, reliable
internet access
• Build and access your contact lists
from anywhere
• Tablet/phone apps developing fast


New Technologies

• Significant increase in tablet use in the work place
• 51% of employers value new staff who are able to adopt mobile
technology quickly and to work effectively from remote locations (T-Mobile)
• Hosted desktops can be used on tablets/phones through apps
• Potentialpark survey of 150 employers, 75% of respondents stated they
were planning to have either a job app or mobile career website by
September 2012.
• According to a recent Iconnyx survey:
63% of recruitment consultants believe
there will be more candidates looking for
employment in 2012 than 2011
• 2011 was a year of social media 2012
will be the year of the mobile platform
(according to Dr. John Sullivan, ere.net)


The Paradox of Clouds

Scalability, Flexibility

Operating Economies of Scale

SIZE

Security, Control


How safe is your data?

• When disaster strikes, over 40%
of businesses fail when they do
not retrieve their data within 24
hours
• With cloud based approaches this
is difficult since by its nature it‟s
accessible from anywhere
• Things to look for:
– Disable USB drives
– Web Content filtering – stop file-
sharing sites, web based email
– Encryption
– Access to data
– Understand the back-ups
– Know where your data is


Cloud for your Business


The rent or buy conundrum

• Similar model in IT to renting office
space
• Similar conundrum in consumer space
– do you buy music (iTunes/physical
CDs) or do you rent it (Spotify)
• Move of IT spend from CapEx to OpEx
• Renting benefits:
– Minimal up front cost, great for cash
flow in austere times
– Great for start-ups and established
companies with old equipment
– Scalable – businesses can grow and
shrink using rented equipment with
minimal cap ex
– Always have the latest software


Choosing the right cloud
provider
• Are they EEA based (if data protection is key)?
• How long have they been going?
• Do they provide 24/7 support?
• Are their helpdesk staff permanent or outsourced?
• Are their data centres ISO27001 certified?
• Can they provide client references / client visits?
• How easy is it to get your data back in the case
you decide to part ways
• Do they have an SLA?
• Is their infrastructure adequately resilient?
• Do they have experience providing services to
your industry?
• Who „owns‟ the data?


VITAL Managed IT

• VITAL Managed IT
Services
• Managed LAN
• Virtual Desktop
• Hosted Exchange


Hosting & Connectivity

• Internet & MPLS Connectivity
– DSL, Leased Line, Ethernet services nationwide
• Hosted Telephony
– Cloud-based IP telephony
• Managed Hosting
- Dedicated Servers
- 100% Uptime SAN Hosting
- Virtual Cloud hosting
– Online data backup


Ease of Access


Background
– International Executive Search est. 1999
– Highly mobile
– Looking eastward: Geneva, Singapore & Hong Kong
– Company-wide CRM system
Requirements
– Standardised IT across all the offices including access to CRM
– DR/Business continuity assured
Solution
– Combination of Managed LAN & Virtual Desktop „Cloud‟ services
– Upgrade to latest MS software, e-mail & 24/7 user support
Benefits
– Low setup and running costs of IT in new offices
– Standardisation of IT business systems across organisation
– Flexibility to work from any office

Summary

• Cloud...
– Is causing a lot of confusion
– Is generally right for businesses, but it needs some thought to
implement it correctly for your business
– Has many variations that can continually adapt

• Talking to an open, flexible Cloud provider is key that you
can build a relationship with over a period of time


Q&A

Questions?

Tim Walker
Managing Director, Iconnyx
Email. tim.walker@iconnyx.com
Mob. 07776 238235


Cloud Technology to Facilitate Growth

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