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♦ Dubai, UAE ♦ Tel: +971557767784 ♦ Email: SAHABI2001@HOTMAIL.COM
An effective communicator with excellent interpersonal and team management abilities and
highly efficient in achieving set goals and targets while providing bottom line results consistently
2014: Master Of Science, Business And Economics - Uppsala University, Sweden.
Auditing Major - Master thesis: Reports results from a study about assurance of corporate social responsibility reports in Sweden.
The main purpose of the study was to create an understanding for the facts that might influence the quality of the assurance
reports, taking in mind that its optional for listed companies to assure their corporate social responsibility reports.
2013: Bachelor Of Science, Business And Economics - Uppsala University, Sweden.
A proactive corporate professional credited as being both a dependable team member and effective leader. Recognized
as an ambitious individual dedicated to the advancement of the organisation’s strategic objectives. Professional outlook:
No task is too small or too big provided it is planned, managed and executed correctly and competently.
Excellent attention to detail
Superior research aptitude
Budget Forecasting and Management
Customer Relationship Management
Conflict Resolution and Negotiation
2014 – To date | Belhasa Projects L.L.C - UAE
2008 – 2010 | Emmaus Åkvarn-Björkå - Åseda,
Operations Supervisor and Coordinator, 2009-2010
Operations Deputy Supervisor and Coordinator, 2008
2001 – 2002 | Capula Group MEA - UAE
Call Center Agent
Human Resources Manager
Belhasa Projects L.L.C
Chirman and Managing Director
Call Center Manager
Capula Group MEA
Recommendation Letters Supplied on Request
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Age: 34 years of age
Marital Status: Married
Languages: Fluent English, Arabic and Swedish
July 2014 – To Date
Belhasa Projects LLC is part of the Belhasa group of companies. The corporation has been in the market of construction
for more than 30 years. The Human resources department of Belhasa Projects LLC is centralized and responsible for
providing HR services for the three branches located in Dubai, Abu Dhabi and Qatar with their 2300 members.
Key Performance Areas and Responsibilities
Conducting searches for suitable and qualified candidates using approved job search portals, networking social
media, employee referrals and recruiting firms.
Screening applicants for basic competence and qualification to the required postings and positions and
summarizing CVs for easier evaluation by Department Heads.
Conducting telephonic initial pre-assessments of candidates and providing feedback to both HR Manager and
Shortlisting potential candidates to the concerned hiring managers for review and to obtain feedback.
Coordination of interview schedules with candidates and Department Heads.
Review of employment contracts ensuring hiring levels are in accordance with Salary and Grading framework.
Preparing recruitment status reports for HR Management.
Participate in the review and validation of new or revised recruitment policies , procedures and techniques and
Engaged and planned for restructuring of manpower which resulted in the hiring and on boarding of 559 labours
and 190 staff over the served period.
Activities and Interests:
Reading / Squash / Swimming
Humanitarian project / Ship To Gaza – Underprivileged Community Upliftment
Cell Phone Number: 055 776 7784
Email Address: Sahabi2001@hotmail.com
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Jan 2008 – Dec 2010
Operations Supervisor and Coordinator
Emmaus Åkvarn-Björkå is a solidarity association located in different cities in Sweden and part of a solidarity movement
that contains more than 337 member associations in 37 countries. The goal of the association is to set up financial
activities such as secondhand shops. Collecting and recycling used clothes, furniture and electronics and selling them
domestically and internationally. Incomes are used to fund different humanitarian project in different parts of the world.
Key Performance Areas and Responsibilities 2009-2010
Discovering prospect clients and identifying, securing and coordinating provisions for their needs.
Responsible for securing and following up the maintenance and insurance matters related to the association´s
transportation and delivery vehicles and equipment.
Communicating with local administrative authorities to obtain permits for the placement of collection containers.
Responsible for the overall flow of production and sales.
Key Performance Areas and Responsibilities 2008-2009
Managing and planning orders from Charitable and humanitarian organizations and clients.
Follow up on staff adherence and distribution of daily duties.
Preparing weekly and monthly income and financial reports for the accounts management unit.
Communication with labor office on employee relations.
Successfully obtained the position of a board member in the Organization and was fully engaged in projects such as
donating ambulances and medical equipment for west Sahara region in North Africa and Gaza strip.
Jan 2001 - Jun 2002
Call Center Agent
Key Performance Areas and Responsibilities
Responding to a constant flow of customer calls with up to (195) calls per agent.
Addressed and resolved customer product enquiry and follow-up professionally within different fields such as
banking, real estate and advertisements campaigns.
Defused volatile customer complaint situations professionally and courteously.