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Advanced Executive Coaching

Advanced Executive Coaching…
Social/Emotional Intelligence Coaching

Vikki Brock Ph.D., MCC, EMBA

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Master Coach pela International Coach Federation - ICF

Page 1
Advanced Executive Coaching

Advanced Executive Coaching…
Social/Emotional Intelligence Coaching
Dr. Vikki G. Brock
Master Certified Coach
2nd Brazilian Coaching Congress
November 15, 2013

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 2
Advanced Executive Coaching

Agenda

• Executive Coaching
• Coaching Style
• Social and Emotional Intelligence Model

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 3
Advanced Executive Coaching

Executive Coaching Defined
Systems perspective
Evidence and experience based
Partnership
Intentional
Ask open-ended questions
Role model

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 4
Advanced Executive Coaching

Clutterbuck & Megginson, Coaching
at Work October 2013

What’s Your Coaching Style?

 Models-Based
 Process-Based
 Philosophy-Based
 Systemic Eclectic
© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 5
Advanced Executive Coaching

Clutterbuck & Megginson, Coaching
At Work October 2013

Coach Maturity Model
Level

Coaching approach

Style

1.

Models-based

Control

2.

Process-based

Contain

3.

Philosophy-based

Facilitate

4.

Systemic Eclectic

Enable

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 6
Advanced Executive Coaching

Maslow’s Framework
Unconsciously
Incompetent

Consciously
Incompetent

Don’t know that I can’t do
something

Know I can’t do something

Consciously
Competent

Unconsciously
Competent

Do something when I think
about it

Do something when I don’t think
about it

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 7
Advanced Executive Coaching

© 2010 by Dr. Laura Belsten and ISEI.

What Are We Talking About?
Social and emotional intelligence is
 The ability to be aware of our own
emotions and those of others, in the
moment, and
 To use that information to manage
ourselves and manage our
relationships
(working definition Laura Belsten, MCC)

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 8
Advanced Executive Coaching

© 2010 by Dr. Laura Belsten and ISEI.

S+EI is About Behavior
…. Behaviors Can Change
GENETICS

PERSONALITY
BEHAVIOR

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 9
Advanced Executive Coaching

S+EI Four-Quadrant Model
Self

Awareness

Management

Other

Self
Awareness

Other
Awareness

Self
Management

Relationship
Management

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 10
Advanced Executive Coaching

© 2010 by Dr. Laura Belsten and ISEI.

Why are SI and EI so Important?
Performance at work
Physical health
Mental health
Relationships
© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 11
Advanced Executive Coaching

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 12
Advanced Executive Coaching

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 13
Advanced Executive Coaching

Why is Social + Emotional Intelligence an
Advanced Skill for Executive Coaching?
 It provides a language and
framework for understanding

 An important skillset for coaches
to both use and to model for
clients
 Vastly expands our toolkit
 S+EI = Better Leadership

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 14
Advanced Executive Coaching

© 2010 by Dr. Laura Belsten and ISEI.

Self-Awareness

Emotional Self Awareness
Accurate Self Assessment
Personal Power

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 15
Advanced Executive Coaching

Self Management

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 16
Advanced Executive Coaching

Self Management
 Behavioral Self Control
 Integrity
 Achievement Drive
 Realistic Optimism
 Resilience
 Innovation & Creativity
 Initiative & Bias for Action

 Stress Management
 Personal Agility
 Intentionality

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 17
Advanced Executive Coaching

© 2010 by Dr. Laura Belsten and ISEI.

Other Awareness
Empathy
Situational/Organizational
Awareness
Service Ethic
Aaron Feuerstein

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 18
Advanced Executive Coaching

© 2010 by Dr. Laura Belsten and ISEI.

Relationship Management


Communication



Interpersonal Effectiveness



Powerful Influencing Skills



Conflict Management



Inspirational Leadership



Catalyzing Change



Building Bonds



Teamwork & Collaboration



Coaching/Mentoring Others



Building Trust

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 19
Advanced Executive Coaching

…Appreciative Coaching

Positive strengthbased questions
opportunity future

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 20
Advanced Executive Coaching

The Art of the Question
Problem Solving Approach

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Appreciative Approach

Page 21
Advanced Executive Coaching

…Direct Communication
Message
Challenge
Reframe
Neutral
Active

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 22
Advanced Executive Coaching

How do you know if you or
someone else has SI+EI?
Challenge is to adjust self-image…
Begins with self-observation.

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 23
Advanced Executive Coaching

Emotional/Social Intelligence
Self

Awareness

Management

Other

Self
Awareness

Other
Awareness

Self
Management

Relationship
Management

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 24
Advanced Executive Coaching

Answer This Question…

What one step will you take
to become consciously
competent in increasing
your SI and EI?

© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 25
Advanced Executive Coaching

Remember…
Social and Emotional Intelligence begins
with self-awareness . . .
And encompasses your
intention, approach, style, presence, values,
beliefs, energy, strengths and brand…
© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 26
Advanced Executive Coaching

See you tomorrow for
“Coaching Scientific Research”

Thank You
You can connect with me at:
coach@vikkibrock.com
© 2013 Vikki G. Brock
BCC Advanced Executive Coaching 11-15-2013

Page 27

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Advanced Executive Coaching: Social, Emotional Intelligence Coaching - Vikki Brock

  • 1. Advanced Executive Coaching Advanced Executive Coaching… Social/Emotional Intelligence Coaching Vikki Brock Ph.D., MCC, EMBA © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Master Coach pela International Coach Federation - ICF Page 1
  • 2. Advanced Executive Coaching Advanced Executive Coaching… Social/Emotional Intelligence Coaching Dr. Vikki G. Brock Master Certified Coach 2nd Brazilian Coaching Congress November 15, 2013 © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 2
  • 3. Advanced Executive Coaching Agenda • Executive Coaching • Coaching Style • Social and Emotional Intelligence Model © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 3
  • 4. Advanced Executive Coaching Executive Coaching Defined Systems perspective Evidence and experience based Partnership Intentional Ask open-ended questions Role model © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 4
  • 5. Advanced Executive Coaching Clutterbuck & Megginson, Coaching at Work October 2013 What’s Your Coaching Style?  Models-Based  Process-Based  Philosophy-Based  Systemic Eclectic © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 5
  • 6. Advanced Executive Coaching Clutterbuck & Megginson, Coaching At Work October 2013 Coach Maturity Model Level Coaching approach Style 1. Models-based Control 2. Process-based Contain 3. Philosophy-based Facilitate 4. Systemic Eclectic Enable © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 6
  • 7. Advanced Executive Coaching Maslow’s Framework Unconsciously Incompetent Consciously Incompetent Don’t know that I can’t do something Know I can’t do something Consciously Competent Unconsciously Competent Do something when I think about it Do something when I don’t think about it © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 7
  • 8. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. What Are We Talking About? Social and emotional intelligence is  The ability to be aware of our own emotions and those of others, in the moment, and  To use that information to manage ourselves and manage our relationships (working definition Laura Belsten, MCC) © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 8
  • 9. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. S+EI is About Behavior …. Behaviors Can Change GENETICS PERSONALITY BEHAVIOR © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 9
  • 10. Advanced Executive Coaching S+EI Four-Quadrant Model Self Awareness Management Other Self Awareness Other Awareness Self Management Relationship Management © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 10
  • 11. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Why are SI and EI so Important? Performance at work Physical health Mental health Relationships © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 11
  • 12. Advanced Executive Coaching © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 12
  • 13. Advanced Executive Coaching © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 13
  • 14. Advanced Executive Coaching Why is Social + Emotional Intelligence an Advanced Skill for Executive Coaching?  It provides a language and framework for understanding  An important skillset for coaches to both use and to model for clients  Vastly expands our toolkit  S+EI = Better Leadership © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 14
  • 15. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Self-Awareness Emotional Self Awareness Accurate Self Assessment Personal Power © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 15
  • 16. Advanced Executive Coaching Self Management © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 16
  • 17. Advanced Executive Coaching Self Management  Behavioral Self Control  Integrity  Achievement Drive  Realistic Optimism  Resilience  Innovation & Creativity  Initiative & Bias for Action  Stress Management  Personal Agility  Intentionality © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 17
  • 18. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Other Awareness Empathy Situational/Organizational Awareness Service Ethic Aaron Feuerstein © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 18
  • 19. Advanced Executive Coaching © 2010 by Dr. Laura Belsten and ISEI. Relationship Management  Communication  Interpersonal Effectiveness  Powerful Influencing Skills  Conflict Management  Inspirational Leadership  Catalyzing Change  Building Bonds  Teamwork & Collaboration  Coaching/Mentoring Others  Building Trust © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 19
  • 20. Advanced Executive Coaching …Appreciative Coaching Positive strengthbased questions opportunity future © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 20
  • 21. Advanced Executive Coaching The Art of the Question Problem Solving Approach © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Appreciative Approach Page 21
  • 22. Advanced Executive Coaching …Direct Communication Message Challenge Reframe Neutral Active © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 22
  • 23. Advanced Executive Coaching How do you know if you or someone else has SI+EI? Challenge is to adjust self-image… Begins with self-observation. © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 23
  • 24. Advanced Executive Coaching Emotional/Social Intelligence Self Awareness Management Other Self Awareness Other Awareness Self Management Relationship Management © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 24
  • 25. Advanced Executive Coaching Answer This Question… What one step will you take to become consciously competent in increasing your SI and EI? © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 25
  • 26. Advanced Executive Coaching Remember… Social and Emotional Intelligence begins with self-awareness . . . And encompasses your intention, approach, style, presence, values, beliefs, energy, strengths and brand… © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 26
  • 27. Advanced Executive Coaching See you tomorrow for “Coaching Scientific Research” Thank You You can connect with me at: coach@vikkibrock.com © 2013 Vikki G. Brock BCC Advanced Executive Coaching 11-15-2013 Page 27

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