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VDP Direct Traffic and Google Analytics - Are They Really Friends? - Presented at DD19 in Las Vegas

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VDP Direct Traffic and Google Analytics - Are They Really Friends? - Presented at DD19 in Las Vegas

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VDPs are arguably the most important part of a dealer’s website and as the people responsible for its success, you need to know how well it’s performing so you can make the right decisions.

Google analytics provides a ton of metrics to look at. But with so many ways to slice and dice these metrics, it’s often difficult to find out which ones are important and which ones are just noise.

View Ian Cruickshank's session “VDP Traffic and Google Analytics - Are they really friends?” to learn how to cut through the clutter, correctly interpret the massive tangle that is google analytics and ultimately allow you to make the right decisions surrounding your digital strategy.

VDP Direct Traffic and Google Analytics – Are They Really Friends?
Ian Cruickshank, VP of Sales and Marketing, Speed Shift Media
Session Category: Digital Marketing
Session Level: Intermediate

Primary Learning Objectives:
Learn how to properly track VDP traffic separate from other site traffic.
Understand the difference between sessions and clicks.
Discover how site metrics like: Bounce, Time Spent and Pages Viewed are going to vary between VDP direct traffic and typical traffic.

Session Description:
Measuring VDP direct traffic is different from measuring other site traffic and we are doing to take a deep dive into those details. We’ll be assessing VDP direct traffic and taking a look into how to measure it appropriately within Google Analytics. Direct VDP traffic is different and it’s important to understand where your traffic is coming from, how the consumer behaviour path differs and what types of metrics you should focus on.

VDPs are arguably the most important part of a dealer’s website and as the people responsible for its success, you need to know how well it’s performing so you can make the right decisions.

Google analytics provides a ton of metrics to look at. But with so many ways to slice and dice these metrics, it’s often difficult to find out which ones are important and which ones are just noise.

View Ian Cruickshank's session “VDP Traffic and Google Analytics - Are they really friends?” to learn how to cut through the clutter, correctly interpret the massive tangle that is google analytics and ultimately allow you to make the right decisions surrounding your digital strategy.

VDP Direct Traffic and Google Analytics – Are They Really Friends?
Ian Cruickshank, VP of Sales and Marketing, Speed Shift Media
Session Category: Digital Marketing
Session Level: Intermediate

Primary Learning Objectives:
Learn how to properly track VDP traffic separate from other site traffic.
Understand the difference between sessions and clicks.
Discover how site metrics like: Bounce, Time Spent and Pages Viewed are going to vary between VDP direct traffic and typical traffic.

Session Description:
Measuring VDP direct traffic is different from measuring other site traffic and we are doing to take a deep dive into those details. We’ll be assessing VDP direct traffic and taking a look into how to measure it appropriately within Google Analytics. Direct VDP traffic is different and it’s important to understand where your traffic is coming from, how the consumer behaviour path differs and what types of metrics you should focus on.

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VDP Direct Traffic and Google Analytics - Are They Really Friends? - Presented at DD19 in Las Vegas

  1. 1. VDP Direct Traffic and Google Analytics - Are They Really Friends? Brought to you by
  2. 2. A bit about me… Ian Cruickshank Vice President of Sales & Marketing Speed Shift Media • Over 10 years in Marketing and Digital Advertising. • Working with dealers, leading sales teams, consulting on digital disruption, and as the head of sales and marketing for a social media marketing firm in Vancouver, BC. • Masters in Business and IT Management • Regular speaker and Adjunct Professor at the University of British Columbia Sauder School of Business. • Most of all I love to be outside with my wife and boys in Port Moody, BC.
  3. 3. VDP vs. GA Vs.
  4. 4. Agenda 1. What is a VDP? 2. What is a VDP View? 3. What is a VDP Click? 4. The Google Machine 5. How to measure VDP Direct Traffic? 6. Clicks vs. Sessions WTF 7. The Typical Site Metrics 8. VDP Focused Site Metrics 9. What else can you do?
  5. 5. What is a VDP? 1.
  6. 6. What should a VDP be?
  7. 7. 11of6 2 3 4 5 6 1 2Contact Seller 3 $48,950$50,950 1. Great (Live!) Images and a Video 2. Consumer friendly description 3. A clear call to action What should a VDP be?
  8. 8. The Key to a great VDP! Source: Patrick Spenner and Karen Freeman from Corporate Executive Board – a consulting firm in the UK.
  9. 9. What is a VDP? Check out Ian’s presentation from DD18 for more on great VDP’s
  10. 10. What is a VDP View? 2.
  11. 11. What is a VDP View? Website Visit Page View VDP View
  12. 12. The VDP View 1. 9 Million Reasons Why VDP Views Are The Metric That Matters, CDK Global/Cobalt, By Shaun Kehrberg, March 5, 2013
  13. 13. The VDP View & increase sales
  14. 14. What is a VDP Direct Click? 3.
  15. 15. What is a VDP Click? Open Road Used Lexus IS250 Port Moody
  16. 16. What is a VDP Click?
  17. 17. What is a VDP Click?
  18. 18. What is a VDP Click?
  19. 19. The Google Machine 4.
  20. 20. 1. Google Analytics - Free tool 1. Is it free? 2. Google’s Mission 3. Google Analytics is best designed for? 4. Google’s Share price… A few thoughts about Google
  21. 21. A few thoughts about Google
  22. 22. How to measure 
 VDP Direct Traffic?5.
  23. 23. How to measure VDP Traffic? Goals or Filters Check out my presentation from DD18 for more on goals and filters?
  24. 24. Clicks vs. Sessions WTF 6.
  25. 25. Clicks Vs. Sessions What’s a click?
  26. 26. Clicks Vs. Sessions
  27. 27. Clicks Vs. Sessions
  28. 28. Clicks Vs. Sessions
  29. 29. Clicks Vs. Sessions Super… So what’s a session?
  30. 30. Clicks Vs. Sessions A session is a group of interactions that take place on your website within a given time frame.
  31. 31. 1. UTM Code 2. Click on the Ad 3. UTM Cookies needs to fire 1. What can prevent that? 1. Privat browsing 2. Cookies being turned off 3. Mobile phones 4. No page redirect 1. Mobile optimized site 2. Any other redirect 5. Page must fully load before a secondary click How is a session recorded? Urchin Tracking Module
  32. 32. Clicks Vs. Sessions Trendlines
  33. 33. Clicks Vs. Sessions What should I use sessions for? Your sessions are the most valuable tool to track traffic quality.
  34. 34. Clicks Vs. Sessions What should you use sessions for?
  35. 35. The Typical Site Metrics 7.
  36. 36. Typical Traffic Quality Metrics 1. Time on Site 2. Pages Viewed 3. Bounce Rate 4. Conversions (Significant Actions) The Metrics
  37. 37. What’s with this bounce rate? Avinash Kaushik Analytics Evangelist, 
 Google "I Came, 
 I Puked, I Left"
  38. 38. What’s with this bounce rate? Bounce Rate is the percentage of single-page sessions (i.e. sessions in which the person left your site from the entrance page without interacting with the page). There are a number of factors that contribute to a high bounce rate. For example, users might leave your site from the entrance page if there are site design or usability issues. Alternatively, users might also leave the site after viewing a single page if they've found the information they need on that one page, and had no need or interest in going to other pages. if they've found the information they need
  39. 39. What’s with this bounce rate? The Punch Line Effect VDP SRP VDPSearchLanding PageWeb Ad AUTOREVIEW Smith Autos x Learn More Smith Autos Web Ad AUTOREVIEW Smith Autos x Learn More Smith Autos
  40. 40. The Data
  41. 41. The Data
  42. 42. The Data
  43. 43. The Data Check out my presentation from DD18 for more examples?
  44. 44. The Data Values Average  of   Bounce  Rate Average  of   Pages  /  Session Average  of  Avg.   Session  Duration New  Visitors 46.15% 2.68 2:18  Min Returning  Visitors 34.76% 4.37 4:55  Min Source: Primary Data, Speed Shift Media 11.39% 1.69P 2:37M
  45. 45. VDP Focused Site Metrics 8.
  46. 46. VDP Traffic Metrics 1. Increase VDP Traffic 2. Return Rate 3. Source Efficiency The Metrics
  47. 47. VDP Source Efficiency Source: Primary Data, Speed Shift Media SRP VDPSearchLanding PageWeb Ad AUTOREVIEW Smith Autos x Learn More Smith Autos VDP Web Ad AUTOREVIEW Smith Autos x Learn More Smith Autos 1000 750 500 250
  48. 48. VDP Source Efficiency Source: Primary Data, Speed Shift Media
  49. 49. VDP Source Efficiency *Percentage of Auto Audience Network ad which deliver a VDP, the alternate click is typically an SRP Click
  50. 50. VDP Traffic Metrics 1. Increase VDP Traffic 2. Return Rate 3. Source Efficiency 4. Your Google Analytics Setup 1. Events The Metrics
  51. 51. Example: No events tracking on VDP If someone were to: • View dozens of vehicle photos • Watch a video • Submit a lead form But never view a new page… GA Setup for VDP
  52. 52. GA Setup for VDP Keep an eye out for Events setup tips in the coming weeks
  53. 53. What else can you do? 9.
  54. 54. What else can you do? 1. DFA - DoubleClick for Advertisers 2. 1X1 Tracking Pixels 3. Test paid analytics solutions 1. KISSMetrics 2. Woopra 3. FoxMetrics 4. SiteCatalyst 5. Coremetrics 4. Trust - your partners
  55. 55. Summary Now you know about: 1. VDP 2. VDP Views 3. VDP Clicks 4. The Google Machine 5. Measure VDP Direct Traffic? 6. Clicks vs. Sessions 7. Typical Site Metrics 8. VDP Focused Site Metrics 9. and a few other tricks.
  56. 56. VDP vs. GA Vs.
  57. 57. Confidential © Copyright Speed Shift Media Questions?
  58. 58. Please feel free to follow up with any questions you may have at any time. Ian Cruickshank VP of Sales & Marketing email ian@speedshiftmedia.com office 604.520.9177 ext. 225 mobile 778.997.9474 The most-targeted and effective automotive ads in the market today. Or visit us at our booth #237

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