Service Innovation and R&D

Services, Innovation, and R&D Ian Miles, PREST/MBS Drawing on studies: “The Future of R&D in Services” and RENESER “Research Needs for Service Industries” conducted for the European Commission, DGs Research and Enterprise by PREST (UK) + Dialogic (Netherlands), + ARCS (Austria), IAS (Germany), SERVILAB (Spain), TNO (Netherlands)

The Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

R&D and Innovation – Linear Model (manufacturing) Science Base Industrial R&D Process Innovation Product Innovation Use in Markets Production Process

R&D and Innovation – modifying the Linear Model Production Engineering innovation User/client-led innovation Strategic Research, Applied R&D in HEIs Science Base Industrial R&D Process Innovation Product Innovation Use in Markets Production Process

EU vs US trends Services share of BERD EU US 0 5 10 15 20 25 30 35 Source: from OECD ANBERD database 2003 Growth slightly faster in EU, but base seems to be much lower: will take decades to catch up at this rate – if the data are to be believed 2000 2000 1991 1991

UK - Services vs Manufacturing R&D £m UK data slow increase in services’ share of total, since slopes are equal… but still services are well below their economic weight.

In general - services’ R&D is growing faster Real Growth Rates of Business Expenditure on R&D as a share of GDP, 1987-1999 But is this a statistical artefact - improved measurement? But is this a statistical artefact - improved measurement? US EU15

Which Services do R&D? R&D Survey data, c2000 Share of business R&D Jp 7 Ge 8 EU 7 Fr 4 SK 0 UK 4 It 0 Ca 2 US 3 Sectors where no data available: R&D IT COMMS TRADE

Schematically.. ,[object Object],[object Object],[object Object],[object Object]

Services performing R&D – CIS data EU15 CIS2 data – Bruce Tether analysis Sectors Size

Schematically.. ,[object Object],[object Object],[object Object],[object Object], with internal development of innovations

Official Data ,[object Object],[object Object],office electronics pharma

Official Data office electronics pharma

Challenges to Official Statistics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Challenges to Official Statistics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Defining and Measuring Organisation – few R&D departments and managers Employment – often not specialised task, part of wider activity Innovation – much design, much on-job development R&D

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Defining and Measuring Frascati Manual – include social science in definition of R&D R&D surveys – exclude social research explicitly or implicitly Tax`credits - exclude social research explicitly Organisation – few R&D departments and managers Employment – often not specialised task, part of wider activity Innovation – much design, much on-job development R&D

Services R&D may well be lower, even if it is underreported ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Studies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Studies 1 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Further Detail ,[object Object],[object Object],[object Object],[object Object],[object Object]

Workshops ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Distribution of Services’ Expenditure on Innovation CIS2 data – Bruce Tether analysis RD - Internal R&D; ARD - Acquired R&D TR - Training; PR - Preparations; MI - Market Introduction; OET - Aquired Other External Technologies; ME - Acquired Machinery & Equipment Transport Wholesale Financial sers Technical sers Computer sers

R&D and Innovation in Services Supplier-led innovation Client-led innovation Innovation management…. HR etc Practice-led innovation Professions-led innovation Science Base Industrial R&D Process Innovation Product Innovation Use in Markets Production Process

Interventions may promote change: ,[object Object],[object Object]

R&D Policy Initiatives – e.g. BMBF

Futures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Data, Indicators ,[object Object],[object Object],[object Object],[object Object],[object Object]

Policy ,[object Object],[object Object],[object Object],[object Object],[object Object]

Policy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Service Innovation and R&D

Recommended

Recommended

More Related Content

What's hot

What's hot (11)

Viewers also liked

Viewers also liked (20)

Similar to Service Innovation and R&D

Similar to Service Innovation and R&D (20)

More from Ian Miles

More from Ian Miles (20)

Recently uploaded

Recently uploaded (20)

Service Innovation and R&D