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Achieving agility using cladistics: an evolutionary analysis
C. Tsinopoulos*
, I.P. McCarthy
Department of Mechanical Engineering, University of Shef®eld, Mappin Street, Shef®eld S1 3JD, UK
Abstract
To achieve the status of an agile manufacturer, organisations need to clearly understand the concept of agility, relative to their industrial
and business circumstances and to then identify and acquire the appropriate characteristics which will result in an agile manufacturing
organisation. This paper is not simply another discussion on the de®nition of agility, or a philosophical debate on the drivers and
characteristics of agility. This paper presents an evolutionary modelling technique (cladistics) which could enable organisations to
systematically manage and understand the emergence of new manufacturing forms within their business environment. This fundamental,
but important insight is valuable for achieving successful organisational design and change. Thus, regardless of the industrial sector,
managers could use cladistics as an evolutionary analysis technique for determining ``where they have been and where they are now''.
Moving from a non-agile manufacture to an agile manufacture is a process of organisational change and evolutionary development. This
evolutionary method will enable organisations to understand the landscape of manufacturing possibilities that exist, to identify appropriate
agile forms and to successfully navigate that landscape. # 2000 Elsevier Science B.V. All rights reserved.
Keywords: Manufacturing; Agility; Cladistics; Evolution; Classi®cation
1. Introduction
The characteristics of an agile manufacturing organisa-
tion are widely associated with companies who operate in
the aerospace and automotive sectors. Many organisations
which exist and operate outside of these sectors, believe that
the industrial and organisational differences between the
automotive/aerospace sectors and their industry, are so great
and inherent, that they prohibit the transfer of ideas and
lessons from one sector to another.
A recent committee meeting of the metals rolling industry
was planning a seminar on the concepts of agility and the
reference to the metals rolling industry. At this meeting there
was justi®ed confusion and scepticism about the term
``agile'' and its value to the metals rolling industry. The
concerns raised by the Committee centred around the fol-
lowing three questions:
1. What exactly is agile manufacturing and how does it
differ from other manufacturing initiatives such as lean
manufacturing and responsive manufacturing?
2. Is agile manufacturing really appropriate for the metals
rolling industry, because the reported case studies and
research programmes tend to be with manufacturing
organisations that produce discrete products?
3. If there are lessons to be learnt on achieving agility
within our industry, how do we identify and apply those
lessons?
The above questions are common and are used to down-
play the appropriateness and value of a new manufacturing
initiative, but they are realistic and important questions
which need to be tackled to ensure that any change pro-
gramme is successful. This paper presents a methodology
for manufacturing organisations, which addresses the above
concerns. It uses an evolutionary technique to create a
framework which can clearly identify the characteristics
of agility, which are appropriate for certain industries
and business needs, and to help companies identify their
position relative to the desired position. The output of the
framework, the cladogram, provides knowledge which
could enable the formulation of clear and ®tting action
for either best practice imitation (mimetic strategy) or the
innovation of a new organisational form (normative stra-
tegy). Manufacturing managers could become ``evolution-
ary path®nders'', using this framework to plan, develop and
reinforce organisational structures, technologies, strategies
and processes for improving a manufacturing organisation's
effectiveness.
Many researchers study manufacturing diversity by
re¯ecting on the past to understand the events which
Journal of Materials Processing Technology 107 (2000) 338±346
*
Corresponding author.
E-mail addresses: cd.tsinopoulos@warwick.ac.uk (C. Tsinopoulos),
i.p.mccarthy@sheffield.ac.uk (I.P. McCarthy).
0924-0136/00/$ ± see front matter # 2000 Elsevier Science B.V. All rights reserved.
PII: S 0 9 2 4 - 0 1 3 6 ( 0 0 ) 0 0 6 7 5 - 0
produced the organisational differences. Cladistics is used
primarily by biologists to understand the diversity of life,
and thus produce classi®cations, which are the basis and
reference for their scienti®c enquiries. The stimulus for this
paper is the desire to produce a well-de®ned theoretical,
evolutionary classi®cation of manufacturing organisations.
Such a classi®cation shows the evolutionary lineages
between manufacturing eras such as craft, lean and agile.
This classi®cation could be the fundamental reference sys-
tem for conducting academic studies of manufacturing
organisations which could eventually provide the transpar-
ent evidence and answers to the questions concerning: What
exactly is agile manufacturing? How does it differ from
previous manufacturing initiatives? Is it appropriate for our
industry and if there are lessons to be learnt, how do we
identify and apply those lessons?
2. Why classify manufacturing organisations?
Understanding the different forms of manufacturing orga-
nisations that exist is a common introduction, found in many
of the leading papers on agility. Many use a basic and
informal assessment, to demonstrate how agile manufactur-
ing differs from previous manufacturing initiatives such as
craft production, mass production, focused production and
lean production. For example, Booth [1] produced a bar
chart entitled ``evolution of manufacturing'', where seven
different manufacturing forms are compared, using three
scales: (i) economy, (ii) responsiveness and (iii) ¯exibility.
Booth describes the transition between each manufacturing
form in terms of an organisation's approach to costs,
volumes, variety, labour policies and customer/supplier
relationships. This commentary about manufacturing forms
is a process of classi®cation.
Kasardar and Rondinelli [2] discuss the innovative infra-
structures that should be in place to promote agility and thus
enable the emergence of this new way of working. The
introduction within this paper concentrates on establishing,
where did agility come from, what does it mean and who ®rst
coined the term? Roth [3] describes how companies will
achieve strategic agility by developing economies of knowl-
edge. Before advocating any form of change, the paper
advises managers to address the following questions: (i)
The beliefs concerning the competitive landscape and the
differentiating priorities? (ii) How are work processes mod-
i®ed, changed and evaluated? and (iii) How are the sources
of value-adding changing? To answer these questions, the
paper studies the evolving management perspectives and
Roth claims that ``the trajectory of the dominant paradigms
of production logic and best practices can be understood by
using a strategic map to look back to production's historical
roots and to help recognise its major disconnects between
today's and tomorrow's passages''. Kuhn [4] provides a
model of paradigmatic change, he talks about the emergence
of new paradigms as periods of revolution, where new
paradigms replace existing paradigms. Burgess [5] builds
on the in¯uential work of Kuhn, by proposing that stage
models are useful for describing the changes from one major
paradigm to another. The models presented by Burgess
concentrate on the production systems and technology,
which have enabled the paradigm shift between mass and
lean production.
Finally, the popular and in¯uential text ``the machine that
changed the world'' [6] played a signi®cant role in promot-
ing the concept of leanness in manufacturing. This was
achieved by providing a discussion on the different forms
of automobile manufacturing that have emerged over the
years (a simple classi®cation). Such historical or evolution-
ary accounts provide powerful insights for understanding the
various manufacturing approaches that have existed and for
comprehending the new approaches that are materialising.
This process of understanding and classifying manufactur-
ing diversity is taxonomy, whereby a person identi®es new
groups of manufacturing organisations …taxa ˆ groups† and
labels the groups according to their de®ning characteristics
…nomy ˆ naming† [7].
The above examples, which debate manufacturing initia-
tives and their accompanying forms using an informal
classi®cation, have brought many bene®ts in terms of under-
standing and dissemination, but they also have many limita-
tions. For instance, there is common agreement on the
de®nition of the attributes of a just-in-time manufacturing
system (see, e.g., [8,9]). These de®nitions, however, are
suf®ciently vague to cause confusion with the terms ¯exible
manufacturing systems, agile manufacturing systems,
world-class manufacturing systems and lean manufacturing
systems. This problem has been identi®ed by many research-
ers and is summarised by the following quote: ``(F F F) the
diversity involved in the manufacturing industry is such that
it is unlikely that all industry types should be aiming for the
same procedures, policies and culture. Yet there has been
very little research which tries to identify what the term
world-class (WC) means for certain industry types. This
leaves the current apparently poor performers with inade-
quate information to decide whether they are really not of
WC standard, and, if not, insuf®cient appropriate guidance
to determine how to achieve the WC goals to which most
would agree to aspire'' [10]. Endorsing this view is the UK's
Engineering and Physical Sciences Research Council [11]
which raised the issue about whether new emergent forms of
manufacturing organisation (fractal, virtual and holonic
manufacturing organisations) actually existed and if they
did how were they different from established forms of
manufacturing organisation.
In addition to the above broad and simple classi®cations,
numerous others more formal have been created. For a
review of these classi®cations, the reader is referred to
[7,12,13]. These existing classi®cations present a detailed
understanding of the entity, but make no reference to, or
apply the techniques or knowledge from the science of
classi®cation. A limited exception is where Barber and
C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346 339
Hollier [14] and Aneke and Carrie [15] utilise numerical
clustering tools.
2.1. Introduction to cladistics
As reported by McCarthy [16], the cladistic school of
classi®cation involves studying the evolutionary relation-
ships between entities with reference to the common ances-
try of the group. Constructing a classi®cation using
evolutionary relationships is considered bene®cial, because
the classi®cation will be unique and unambiguous. This is
because evolution is actual and mankind is currently unable
to change evolutionary history, thus providing the classi®ca-
tion with an external reference point. With phenetic classi-
®cations there is no such reference point and thus in the
words of Ridley, ``Cladism is theoretically the best justi®ed
system of classi®cation. It has a deep philosophic justi®ca-
tion which phenetic and evolutionary classi®cations lack''.
Reviews of the three schools of classi®cation assess the
schools on their ability to produce natural and objective
classi®cations, rather than arti®cial and subjective classi®-
cations [17±19]. Cladistics satis®es both these criteria, as the
entities within a cladistic classi®cation will resemble each
other in terms of the de®ning characteristics and the non-
de®ning characteristics (characteristics not used to represent
the phylogenetic relationships). Cladistics conforms to the
criteria of objectivity because it represents a real unambig-
uous and natural property of the entity (evolutionary rela-
tionships) and thus different rational people working
independently should be able to agree on a classi®cation.
This does not mean that there will never be valid disagree-
ments between independent investigators. Such disagree-
ments will occur, but they will centre on the assumptions and
character data, and not the underlying philosophy. One of the
greatest strengths of the cladistic approach is that the
representation of the classi®cation (the cladogram), illus-
trates the data, assumptions and results, making all decisions
transparent.
In summary, a cladistic classi®cation of manufacturing
organisations is a system for conducting, documenting and
co-ordinating comparative studies of manufacturing orga-
nisations. Thus, for achieving agility, cladistics could pro-
vide the consensus for formally approving, validating and
typifying the emergence of agility within manufacturing
organisations. Cladograms could represent the landscape
(the diversity of competitive forms) for a manufacturing
industry, thus providing knowledge and observations on the
patterns of the distributed characteristics exhibited by man-
ufacturing organisations over their evolutionary develop-
ment. Yusuf et al. [18] note that ``there is yet no company
that is truly agile in the sense of having acquired all the
essential characteristics identi®ed in the growing body of
literature on agile manufacturing''. The use of cladograms in
the implementation of agile manufacturing could provide
the information for understanding what agility means for
each organisation. Therefore, the manufacturing organisa-
tions will be able to adopt the missing characteristics and
eventually become agile.
This evolutionary analysis of organisations is superseding
traditional approaches to problem solving and is strongly
associated with studies, which treat organisations as com-
plex adaptive systems (CASs). This new perspective could
lead to pro®table hypotheses about the macro- and micro-
evolutionary mechanisms, which in¯uence manufacturing
competitiveness and survival. Such comprehension cannot
be used to extrapolate the future, but it does inform you of
where you are and how you got there, and this information is
vital for any organisation intending to embark on a journey
of change towards agility.
3. Evolutionary dynamics of manufacturing
organisations
Agile manufacturing is not simply concerned with being
¯exible and responsive to current demands, although that is
an obvious and de®ning property. It requires an organisation
and an industry to evolve. If the need for change stems from
chaotic markets then it is likely, almost common sense, that
organisations should be treated as complex evolving sys-
tems. Like nature, manufacturing companies and the indus-
tries they exist within, have evolutionary dynamics, which
tend to result in irreversible events whereby new ways of
working and technology supersede redundant processes.
Manufacturing companies are organisational systems and
as such, conform to the thinking and knowledge on how
organisational systems exist and evolve. To apply evolu-
tionary models outside biology, you need to know what
evolution is in the context of the entities under study
(manufacturing organisations) and the domain in which they
exist (industrial and economic ecosystem).
It should be noted that the terms manufacturing initiative
and manufacturing form or type, are used on interchange-
able basis within this paper, because the manufacturing
initiative plays a signi®cant role in creating the new man-
ufacturing form. This creation process is referred to by
Lumsden and Singh [19] as organisational speciation, i.e.
the creation of a new breed of manufacturing organisation.
The words, ecology, emergence and evolution are now
appearing regularly in manufacturing papers, which debate
competitiveness and new ways of working. It was commonly
accepted that the way to study manufacturing organisations
was by focusing on the adaptive change which occurs within
the company. This meant that as the environment changed,
the leading manufacturing organisations in that environment
modi®ed their organisational forms, by embracing new
technology, new ways of working and acquiring new cor-
porate cultures. This purely adaptive approach was then
accompanied by a selection approach to studying manufac-
turing organisations. This is when selection occurs princi-
pally through competition among the alternative novel forms
that exist, and organisations in the environment select those
340 C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346
forms, which are best suited for maintaining survival. After
the selection approach was introduced [20,21], several key
texts have emerged to support and consolidate the impor-
tance of organisational ecology and evolution [22±24].
These concepts and the assumptions that accompany them
attempt to understand the forces which determine which
organisational form is viable for a certain environment; the
mechanisms which exist to preserve organisational forms
and the mechanisms which are passed from one generation
of organisations to another.
Many new manufacturing initiatives are associated with
the term revolution, because the proposed degree of change
is radical and the promised bene®ts enormous. This concept
and the use of the term is a myth, because, evolution is used
to describe prolonged periods of growth, whilst revolution is
used to describe those periods of substantial turmoil. Van
der Erve [25] supports this argument by stating ``what we
do not appreciate suf®ciently, however, is that a transforma-
tion should be revolutionary in result, but evolutionary in
execution''.
Thus, studying manufacturing organisations as complex,
dynamic, evolving systems using an evolutionary technique
such as cladistics, would appear to be both a natural and
rational approach. McCarthy et al. [14] stated that such a
study would depend on the agreement that manufacturing
organisations are evolving entities and a general consensus
on the following:
 Manufacturing systems evolve and have ancestors. This is
evident by the way historians portray the advancement of
manufacturing companies from prehistoric man with his
tools, to ancient workshops, to the guild of craftsman, to
the cottage industries and to factories which eventually
became mechanised and automated.
 Manufacturing systems speciate. The Ford Motor Com-
pany is described today as a lean producer, but its history
demonstrates that it once was a craft shop, which devel-
oped into an intensive mass producer. This suggests that
the Ford manufacturing plants have gone through at
least two speciation events to produce new ``breeds of
organisation''.
 Manufacturing systems are subject to the theory of
natural selection. This concept is supported by Hannan
and Freeman [26], who believe that selection pressures
force organisations to imitate the successful organisa-
tions, the result being a reduction in organisational
diversity and a net increase of a particular type of
organisational form.
4. Organisational change and cladograms
This discussion provides a description of how to interpret
the information contained within a cladogram to enable
organisational leaders to transform their companies success-
fully. It also provides an overview of the seven steps that are
used to construct a manufacturing cladogram.
4.1. The cladogram
A cladogram is tree-like in appearance. This tree structure
represents the evolutionary history, the diversity and the
relationships between different manufacturing forms. The
network of branches on the tree are the evolutionary paths
that have accompanied organisational change programmes.
Each path is formed according to the acquisition and polarity
of certain characters (manufacturing characteristics that can
be new technology, working practices, plant layout, etc.).
Fig. 1 shows a group of manufacturing organisations
consisting just in time systems, ¯exible manufacturing sys-
tems, Toyota production system, lean producers, and agile
producers. This ®gure is a section from the master clado-
gram of automotive assembly plants [7].
It is important to note that this was a pioneering study and
that many of the types of manufacturing organisation pro-
posed in Fig. 1 will not be known to the reader. This is not
because they are newly formed types of manufacturing
organisation, but rather that the automobile industry has not
beenstudiedusingthecladisticapproach.Everyefforthasbeen
made to assign names, which describe the de®ning characteri-
stics of the manufacturing type and where possible existing
terms such as craft, mass, agile and lean have been used. Thus,
the names given to the manufacturing forms are simply for
the purpose of differentiation and communication.
The numbers shown on the branches of Fig. 1 denote
manufacturing characteristics (characters) which have been
adopted in order to survive and compete. Table 1 outlines a
list of these characters.
To illustrate the use of the cladogram, the effect of the
acquisition of character ``11'' (employee innovation prizes)
on the manufacturing system will be explained. Character 11
Fig. 1. Section of automotive manufacturing cladogram [7].
C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346 341
has a speci®c location on the tree that indicates that ¯exible
manufacturing systems do not possess character 11 while
Toyota production system, lean producers and agile produ-
cers do possess this character. Thus ¯exible manufacturing
systems are the ancestor of a new generation of manufactur-
ing organisations that are based on the acquisition of cha-
racter 11 among others.
Agile producers have a position on the cladogram
between lean producers and JIT systems. The total de®ning
characteristics of agile producers (not just the characteristics
which differentiate agile from lean) extend back to the
ancestor of the cladogram ancient craft systems [7]. This
evolutionary lineage is represented by a series of branches,
which are thicker and bolder. The characteristics on this
lineage were found from the de®ning characteristics of an
agile manufacturing organisation as stipulated in the Iacocca
Institute report, 21st century manufacturing enterprise strat-
egy [27], as well as from Sharp et al. [28] where they
compare the mass production, lean production and agile
manufacturing in UK industries.
The value of a cladogram is that it provides a perspective
for not only managing change in manufacturing, but also to
enable strategic decision makers to discern between situa-
tions requiring morphogenic change and those requiring
morphostatic change [29]. Morphogenic change is a type
of organisational change, which produces a completely new
organisational form (speciation) due to fundamental changes
in technology, methods and structure. Morphostatic change
is incremental, introducing slight adjustments to the existing
organisational form. A cladogram clearly shows the differ-
ence between morphogenic change and morphostatic
change. Each of the branching points on the cladogram is
an organisational speciation event (morphogenic change).
4.2. Building a manufacturing cladogram
The proposed framework for constructing a cladistic
classi®cation of manufacturing organisations has been iden-
ti®ed and adapted from classic biological approaches to
cladism [30,31]. A detailed account of how to build a
manufacturing cladogram is a paper in its own right and
is beyond the scope of this paper, thus the reader is referred
to [7]. A summary of the framework and its seven stages are
given below. The seven stages of the cladistic framework are
as follows.
4.2.1. Select the manufacturing clade
The starting point is to de®ne the industrial sector to be
studied. Within the cladistics context this sector is called the
clade. The de®nition given by the biologists to this term is
``(F F F) A group of organisms that exists in nature as a
result of evolution and includes an ancestral species
(i.e.) and all of its descendants. The members of the
clade share a set of common ancestry relationships not
shared with any other species placed outside the group
(F F F)'' [16].
Therefore, within a manufacturing context the term clade
could be de®ned as
``A group of manufacturing organisations that exists in
an organisational environment (market segments, geo-
graphical departments, etc.) and includes an ancestral
organisational species (i.e. a form of organisation that
exists through generations which are members of the
species (McKelvey, 1978)). The organisations included
in the clade share a set of common ancestry character-
istics (automation, quality circles, preventive mainte-
nance, etc.) not shared with any other species placed
outside the group''.
Classi®cations based on industry differentiation are
widely used and accepted and are dif®cult to ignore. The
automobile assembly industry (the clade) was selected,
because it exists as a population of manufacturing organisa-
tions (species) that make and sell a closely related set of
well-de®ned products. It is an industry, which is widely
known and studied, and this provides bene®ts in terms of
communicating, disseminating and validating the research.
It is also a relatively young industry which has been exten-
sively documented and this makes the investigation into
evolutionary relationships relatively easy.
4.2.2. Determine the characters (manufacturing
characteristics)
Once an industrial sector has been selected a number of
different types of manufacturing organisation would appear
to be a member of that clade (mass, lean, agile, craft, job,
etc.), but the complete membership of the clade is not
known. In fact a primary objective of a cladistic study is
to identify all the members of the clade. This is a process of
``mining for species'', whereby evidence is sought which
will suggest the possible existence of a particular type
of manufacturing organisation. This evidence tends to be
in the form of published material or archives, which describe
Table 1
Matrix of characteristics of cladogram shown in Fig. 2
8 Pull procurement planning
11 Employee innovation prizes
12 Job rotation
15 Exchange of workers with suppliers
23 Open book policy with suppliers. Sharing of cost data and profits
27 TQM sourcing. Suppliers selected on the basis of quality
29 U-shape layout
35 Toyota verification of assembly line (TVAL)
43 Agile automation for different products
49 Employees are system developers. If motivated and managed they
can solve problems and create value
51 Parallel processing (in equipment)
54 Open and responsive technology systems
55 Customer driven
56 Adaptive, knowledge-based processes
57 Make to order
342 C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346
the advent of new ways of working and new breeds of
organisation.
4.2.3. Code characters
Once a set of manufacturing organisations has been
identi®ed, along with the set of the de®ning manufacturing
characteristics, the relationship between the characteristics
and the organisations is examined to allow the construction
of the cladogram. A cladogram can be constructed from the
character data, because a cladistic character has three pro-
perties: direction, order and polarity [32]. The coding of a
character facilitates the processing of the character set.
Ordering is that property of a character, which refers to
the possible character change sequences that can occur. The
character property, direction, refers to the transition between
the character states. When an investigator determines the
actual direction of transformation the character is said to
have a ``polarised'' state.
4.2.4. Establish character polarity
This task consists of determining the primitive (i.e. those
characteristics which are present in an ancestral species) and
derived (i.e. those characters which are not present in an
ancestral species) characters from the comparison of differ-
ent groups. At the end of this task, the order of character
evolution and emergence could be de®ned so as to establish
the sequence of organisational form across time.
4.2.5. Construct conceptual cladogram
This step involves the construction of the original clado-
gram based on the data already collected. Various tools exist
to construct cladograms, which provide a ``best estimate'' of
the evolutionary relationships contained within the data
matrix. For a detailed account of these tools, see [33].
4.2.6. Construct factual cladogram
This stage involves studying real and existing manufac-
turing organisations in order to observe the manufacturing
systems, which they operate. This typically consists of plant
inspections, discussions with employees, assessment of
planning and control procedures and assessment of docu-
mentation (annual reports, business plans and surveys, etc.).
The study aims to validate the existence of the characters
identi®ed during the previous stages. It will test the validity
of any proposed tree structure by ensuring that the character
data matrix is complete (i.e. no important historical events
which relate to characters have been omitted) and that the
assigned polarity is correct. This stage is to an extent,
validation by dissemination, because the factual data will
be used to verify the conceptual data. The validity of any
proposed tree structure will also be tested by allocating
existing organisations a position on the cladogram. Thus,
any lean producers should be able to locate themselves
on the cladograms after this stage and clearly understand
the characteristics that may have to acquire in order to
become agile.
4.2.7. Taxa nomenclature
Finally, taxa nomenclature consists of naming each indi-
vidual taxon located at the branch of the tree.
5. Application of cladistics
This paper is concerned with presenting ideas and infor-
mation on how cladistics could help manufacturing organi-
sations achieve agility. The ®rst half of the paper gave
reasons why we classify and understand manufacturing
diversity. It then went on to introduce the cladistics method.
Section 5.1 is a discussion on the potential practical and
academic applications. The discussion centres around the
argument that cladistics is a formal and established process
for analysing and understanding evolutionary development.
The information contained within a cladogram is ®rstly a
catalogue of manufacturing diversity and this provides a
theoretical framework, which underpins the knowledge on
the processes, and events that govern organisational change.
With this knowledge on evolutionary change and manufac-
turing diversity it is possible to create agile-based survival
strategies and to identify the most appropriate and parsi-
monious path to achieving this agile status, and to distin-
guish between situations requiring morphogenic change and
morphostatic change.
5.1. Academic applications
Before discussing the practical applications of cladistics,
it is important to address the knowledge and understanding
that this method offers. Successful applications emerge from
this understanding.
5.1.1. Understanding agile manufacturing and the
associated diversity (organisational systematics)
Despite the need for knowledge on the evolution of new
manufacturing forms, as described in the previous section of
this paper, no theoretical consensus exists for organising and
supporting the vast number of empirical studies that examine
industrial and organisational diversity. Using a systematic
and comparative method such as cladistics permits an
assessment of the generality of the attributes of complex
systems [34]. Cladistic classi®cations and the desire to
develop a theory of organisational differences could play
a signi®cant role in explaining the processes by which the
practices and structures of organisations and organisational
forms persist and exist over time. This application of
cladistics is a prerequisite for understanding exactly what
agile manufacturing is for certain industries and how agile
manufacturing differs from other manufacturing forms.
The complete set of characteristics for an agile manufactur-
ing organisation would clearly be shown on the network
of branches, which lead to an agile manufacturing organi-
sation. A cladogram would also illustrate how an agile
manufacturing organisation is different from its most
C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346 343
recent ancestor (lean producers), by noting the character-
istics on the branch which splits between agile producers
and lean producers. In summary, the cladistic method is
capable of addressing one of the fundamental problems of
actually achieving agility, as described by [32]: ``One of the
fundamental problems that we face today in the design of
agile manufacturing enterprises is a lack of a theoretical
basis. In other engineering disciplines there is always
some basic theory to work with, to provide insight and a
conceptual framework. For example, electrical engineers
have Ohm's law and other circuit theorems, and mechanical
engineers have Hook's law, theories of bending, motion
and so on. In the manufacturing engineering profession,
all we have had in the past are the precepts of Frederick
Taylor''.
5.1.2. Understanding agility within an industrial ecology
context
Once we know why we have a diversity of manufacturing,
i.e. why have been the manufacturing characteristics which
differentiate the various forms of manufacturing, the next
stage is to understand how this diversity successfully
emerged. This question focuses on the organisational pro-
cesses (e.g. replication, mutation, entrepreneurship, compe-
tition and natural selection) and organisational events (e.g.
birth, death, transformation, speciation and extinction).
These processes and events are central to the process of
achieving manufacturing agility since they clarify its
mechanics.
5.2. Industrial applications
In the context of manufacturing management and
organisational science, the industrial interests focus on
the strategic tools and on the techniques involving the
implementation of organisational change. This paper
proposes that cladistics could provide an assessment
tool for the applied strategy and also it could aid the
development of a change program that will lead them to
agility. In addition, it could enhance the effectiveness
of the classical benchmarking techniques for achieving
agility (Fig. 2).
5.2.1. Creating strategies for agility
``Despite the popularity of ¯exible manufacturing
systems, managers suffer from inadequate frameworks
to help incorporate ¯exibility into their strategic
planning'' [35].
Manufacturing organisations will survive by inheriting,
imitating and searching strategy trait (designing and adapt-
ing to new manufacturing con®gurations) to produce a
desired outcome (measurable or immeasurable) such as
pro®t, customer satisfaction, growth, return on investment,
etc. Cladistics provides an interesting measure of strategic
excellence through the principle of parsimony. The principle
of parsimony is universally used in model building: when
two alternative models explain a phenomenon equally well,
the simplest model is preferred.
Strategic management is a discipline which was under
close scrutiny in the 1980s and many researchers questioned
if a correlation could be found between the practice of
strategic management and organisational performance,
usually de®ned as pro®tability. Although some researchers
con®rmed the existence of such a correlation [36,37], stra-
tegic management is concerned with the long-term sustain-
ability of pro®ts and thus strategic excellence can be dif®cult
to de®ne.
If there is agreement with the statement that ``(F F F)
successful ®rms have followed more than one route to
successful redesign'' [38], then the principle of parsimony
could offer a legitimate de®nition of strategic excellence.
Researchers can easily question, a posteriori, how parsimo-
nious the strategy of a ®rm was. The Toyota Motor Company
demonstrates a remarkable record of excellent strategic
practices, with the highly focused introduction of the Toyota
production system [40], and its subsequent evolution toward
lean production. On the other hand, the Ford Motor Com-
pany has wandered around in almost all the species of the
automotive assembly plant cladogram, which infers a non-
parsimonious evolution, and thus, a waste of corporate
resources. Cladistics could be used to develop a set of
performance measures, which would govern the strategic
decision making process within companies.
Strategic planning is an attempt to recon®gure the orga-
nisation by both acquiring and dropping characteristics.
Character dropping would appear to take two forms: natural
phylogenetic reversal and reactive reversal. Phylogenetic
reversal occurs as an unavoidable consequence of evolution.
Reactive character reversal occurs when organisations rea-
lise that they have to alter their form because they have
reached the end of an inappropriate evolutionary path. This
change process results in the organisation acquiring and
reversing the necessary character states. Since reactive
reversals are not parsimonious and they are not included
in the cladogram, they are a measure of a manufacturing
organisation's lack of strategic focus.
5.2.2. Agile manufacturing and organisational change
``(F F F) an attempt was made to identify a general
implementation sequence. However, similar to the
observation made by [39], a general implementationFig. 2. Industrial applications.
344 C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346
pattern for the JIT practices could not be established''
[9].
The above quote although concerned with JIT is familiar
to organisations that have embarked on any organisational
change program. A common dif®culty associated with
change initiatives such as agile manufacturing is that it is
rarely understood that the inability to achieve an agile
manufacturing status may be due to a mismatch between
current manufacturing characteristics (the characters on a
manufacturing organisation's current branch) and the
desired manufacturing characteristics, whether the charac-
teristics be human, organisational or technical. That is, it is
not simply a case of understanding the concept and key
characteristics of an agile manufacturing organisation and
then setting about implementing these characteristics. More
often certain characteristics have to be removed or
``unlearned'' ®rst, before the organisation can even begin
to journey towards agility. Thus, a cladogram provides a
clear and simple speci®cation of a change sequence. It
indicates the sequence by which characteristics should be
either dropped or adopted. If there is agreement that the
cladogram has been constructed according to the rules of
parsimony, the physical and ®nancial cost of the identi®ed
change route would be minimised.
The tree-like nature of a cladogram could be compared to
a map, which once constructed provides organisations with
an unambiguous and precise de®nition of the starting point
of the change journey. If the journey is a mimetic process
then it will involve initially travelling up a branch in order to
drop certain characteristics and this would be followed by a
downward journey towards the branch which signi®es the
desired manufacturing form. However, this should not be
considered as an attempt to oversimplify the change process.
Organisational change usually involves a stage during which
the organisation has to ``replace'' the previous way of
thinking and working with some new, more effective ones.
Cladistics may depict the path that the organisation will have
to follow in order to accelerate and improve the change
process.
5.2.3. Benchmarking for agility
Fernandez [41] has developed a seven-stage tool, for
evolutionary benchmarking, which uses the cladistic classi-
®cation as a source of information for benchmarking appli-
cation. This technique bene®ts from the advantages of the
classical benchmarking techniques (incorporation of busi-
ness practices, measure of business performance relative to
other businesses, etc.) and from the generality achieved from
the use of the evolutionary classi®cation technique cladistics.
Evolutionary benchmarking may be used in the assess-
ment of the implementation of agile manufacturing. The
cladogram may provide all the necessary information for
clarifying the meaning of agility for each organisation.
Therefore, when assessing the success of the implementa-
tion it may provide an effective checklist.
6. Summary
Cladistics, as with all classi®cations, is a method for
systematically organising knowledge about a population
of entities. It is a process for studying diversity and attempt-
ing to identify, and understand laws and relationships that
explain the evolution and existence of the variety of groups.
Its intellectual and practical value is derived from this ability
to explain and the tools and knowledge that could help
organisations to be pro-active in the manipulation of their
evolution. Since cladistics is a classi®cation method, which
ties its de®nition of similarity to naturally occurring change
processes, the result is that the information contained within
a cladogram is useful for identifying standard change
sequences.
Cladistics may provide the organisations that wish to
become agile a tool for understanding what agility means
for them and how they can parsimoniously achieve the
``agile status''. It could help them to both create and evaluate
the strategy that has to be created by depicting the path that
has to be followed on the cladogram.
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Achieving Agility Using Cladistics: An Evolutionary Analysis

  • 1. Achieving agility using cladistics: an evolutionary analysis C. Tsinopoulos* , I.P. McCarthy Department of Mechanical Engineering, University of Shef®eld, Mappin Street, Shef®eld S1 3JD, UK Abstract To achieve the status of an agile manufacturer, organisations need to clearly understand the concept of agility, relative to their industrial and business circumstances and to then identify and acquire the appropriate characteristics which will result in an agile manufacturing organisation. This paper is not simply another discussion on the de®nition of agility, or a philosophical debate on the drivers and characteristics of agility. This paper presents an evolutionary modelling technique (cladistics) which could enable organisations to systematically manage and understand the emergence of new manufacturing forms within their business environment. This fundamental, but important insight is valuable for achieving successful organisational design and change. Thus, regardless of the industrial sector, managers could use cladistics as an evolutionary analysis technique for determining ``where they have been and where they are now''. Moving from a non-agile manufacture to an agile manufacture is a process of organisational change and evolutionary development. This evolutionary method will enable organisations to understand the landscape of manufacturing possibilities that exist, to identify appropriate agile forms and to successfully navigate that landscape. # 2000 Elsevier Science B.V. All rights reserved. Keywords: Manufacturing; Agility; Cladistics; Evolution; Classi®cation 1. Introduction The characteristics of an agile manufacturing organisa- tion are widely associated with companies who operate in the aerospace and automotive sectors. Many organisations which exist and operate outside of these sectors, believe that the industrial and organisational differences between the automotive/aerospace sectors and their industry, are so great and inherent, that they prohibit the transfer of ideas and lessons from one sector to another. A recent committee meeting of the metals rolling industry was planning a seminar on the concepts of agility and the reference to the metals rolling industry. At this meeting there was justi®ed confusion and scepticism about the term ``agile'' and its value to the metals rolling industry. The concerns raised by the Committee centred around the fol- lowing three questions: 1. What exactly is agile manufacturing and how does it differ from other manufacturing initiatives such as lean manufacturing and responsive manufacturing? 2. Is agile manufacturing really appropriate for the metals rolling industry, because the reported case studies and research programmes tend to be with manufacturing organisations that produce discrete products? 3. If there are lessons to be learnt on achieving agility within our industry, how do we identify and apply those lessons? The above questions are common and are used to down- play the appropriateness and value of a new manufacturing initiative, but they are realistic and important questions which need to be tackled to ensure that any change pro- gramme is successful. This paper presents a methodology for manufacturing organisations, which addresses the above concerns. It uses an evolutionary technique to create a framework which can clearly identify the characteristics of agility, which are appropriate for certain industries and business needs, and to help companies identify their position relative to the desired position. The output of the framework, the cladogram, provides knowledge which could enable the formulation of clear and ®tting action for either best practice imitation (mimetic strategy) or the innovation of a new organisational form (normative stra- tegy). Manufacturing managers could become ``evolution- ary path®nders'', using this framework to plan, develop and reinforce organisational structures, technologies, strategies and processes for improving a manufacturing organisation's effectiveness. Many researchers study manufacturing diversity by re¯ecting on the past to understand the events which Journal of Materials Processing Technology 107 (2000) 338±346 * Corresponding author. E-mail addresses: cd.tsinopoulos@warwick.ac.uk (C. Tsinopoulos), i.p.mccarthy@sheffield.ac.uk (I.P. McCarthy). 0924-0136/00/$ ± see front matter # 2000 Elsevier Science B.V. All rights reserved. PII: S 0 9 2 4 - 0 1 3 6 ( 0 0 ) 0 0 6 7 5 - 0
  • 2. produced the organisational differences. Cladistics is used primarily by biologists to understand the diversity of life, and thus produce classi®cations, which are the basis and reference for their scienti®c enquiries. The stimulus for this paper is the desire to produce a well-de®ned theoretical, evolutionary classi®cation of manufacturing organisations. Such a classi®cation shows the evolutionary lineages between manufacturing eras such as craft, lean and agile. This classi®cation could be the fundamental reference sys- tem for conducting academic studies of manufacturing organisations which could eventually provide the transpar- ent evidence and answers to the questions concerning: What exactly is agile manufacturing? How does it differ from previous manufacturing initiatives? Is it appropriate for our industry and if there are lessons to be learnt, how do we identify and apply those lessons? 2. Why classify manufacturing organisations? Understanding the different forms of manufacturing orga- nisations that exist is a common introduction, found in many of the leading papers on agility. Many use a basic and informal assessment, to demonstrate how agile manufactur- ing differs from previous manufacturing initiatives such as craft production, mass production, focused production and lean production. For example, Booth [1] produced a bar chart entitled ``evolution of manufacturing'', where seven different manufacturing forms are compared, using three scales: (i) economy, (ii) responsiveness and (iii) ¯exibility. Booth describes the transition between each manufacturing form in terms of an organisation's approach to costs, volumes, variety, labour policies and customer/supplier relationships. This commentary about manufacturing forms is a process of classi®cation. Kasardar and Rondinelli [2] discuss the innovative infra- structures that should be in place to promote agility and thus enable the emergence of this new way of working. The introduction within this paper concentrates on establishing, where did agility come from, what does it mean and who ®rst coined the term? Roth [3] describes how companies will achieve strategic agility by developing economies of knowl- edge. Before advocating any form of change, the paper advises managers to address the following questions: (i) The beliefs concerning the competitive landscape and the differentiating priorities? (ii) How are work processes mod- i®ed, changed and evaluated? and (iii) How are the sources of value-adding changing? To answer these questions, the paper studies the evolving management perspectives and Roth claims that ``the trajectory of the dominant paradigms of production logic and best practices can be understood by using a strategic map to look back to production's historical roots and to help recognise its major disconnects between today's and tomorrow's passages''. Kuhn [4] provides a model of paradigmatic change, he talks about the emergence of new paradigms as periods of revolution, where new paradigms replace existing paradigms. Burgess [5] builds on the in¯uential work of Kuhn, by proposing that stage models are useful for describing the changes from one major paradigm to another. The models presented by Burgess concentrate on the production systems and technology, which have enabled the paradigm shift between mass and lean production. Finally, the popular and in¯uential text ``the machine that changed the world'' [6] played a signi®cant role in promot- ing the concept of leanness in manufacturing. This was achieved by providing a discussion on the different forms of automobile manufacturing that have emerged over the years (a simple classi®cation). Such historical or evolution- ary accounts provide powerful insights for understanding the various manufacturing approaches that have existed and for comprehending the new approaches that are materialising. This process of understanding and classifying manufactur- ing diversity is taxonomy, whereby a person identi®es new groups of manufacturing organisations …taxa ˆ groups† and labels the groups according to their de®ning characteristics …nomy ˆ naming† [7]. The above examples, which debate manufacturing initia- tives and their accompanying forms using an informal classi®cation, have brought many bene®ts in terms of under- standing and dissemination, but they also have many limita- tions. For instance, there is common agreement on the de®nition of the attributes of a just-in-time manufacturing system (see, e.g., [8,9]). These de®nitions, however, are suf®ciently vague to cause confusion with the terms ¯exible manufacturing systems, agile manufacturing systems, world-class manufacturing systems and lean manufacturing systems. This problem has been identi®ed by many research- ers and is summarised by the following quote: ``(F F F) the diversity involved in the manufacturing industry is such that it is unlikely that all industry types should be aiming for the same procedures, policies and culture. Yet there has been very little research which tries to identify what the term world-class (WC) means for certain industry types. This leaves the current apparently poor performers with inade- quate information to decide whether they are really not of WC standard, and, if not, insuf®cient appropriate guidance to determine how to achieve the WC goals to which most would agree to aspire'' [10]. Endorsing this view is the UK's Engineering and Physical Sciences Research Council [11] which raised the issue about whether new emergent forms of manufacturing organisation (fractal, virtual and holonic manufacturing organisations) actually existed and if they did how were they different from established forms of manufacturing organisation. In addition to the above broad and simple classi®cations, numerous others more formal have been created. For a review of these classi®cations, the reader is referred to [7,12,13]. These existing classi®cations present a detailed understanding of the entity, but make no reference to, or apply the techniques or knowledge from the science of classi®cation. A limited exception is where Barber and C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346 339
  • 3. Hollier [14] and Aneke and Carrie [15] utilise numerical clustering tools. 2.1. Introduction to cladistics As reported by McCarthy [16], the cladistic school of classi®cation involves studying the evolutionary relation- ships between entities with reference to the common ances- try of the group. Constructing a classi®cation using evolutionary relationships is considered bene®cial, because the classi®cation will be unique and unambiguous. This is because evolution is actual and mankind is currently unable to change evolutionary history, thus providing the classi®ca- tion with an external reference point. With phenetic classi- ®cations there is no such reference point and thus in the words of Ridley, ``Cladism is theoretically the best justi®ed system of classi®cation. It has a deep philosophic justi®ca- tion which phenetic and evolutionary classi®cations lack''. Reviews of the three schools of classi®cation assess the schools on their ability to produce natural and objective classi®cations, rather than arti®cial and subjective classi®- cations [17±19]. Cladistics satis®es both these criteria, as the entities within a cladistic classi®cation will resemble each other in terms of the de®ning characteristics and the non- de®ning characteristics (characteristics not used to represent the phylogenetic relationships). Cladistics conforms to the criteria of objectivity because it represents a real unambig- uous and natural property of the entity (evolutionary rela- tionships) and thus different rational people working independently should be able to agree on a classi®cation. This does not mean that there will never be valid disagree- ments between independent investigators. Such disagree- ments will occur, but they will centre on the assumptions and character data, and not the underlying philosophy. One of the greatest strengths of the cladistic approach is that the representation of the classi®cation (the cladogram), illus- trates the data, assumptions and results, making all decisions transparent. In summary, a cladistic classi®cation of manufacturing organisations is a system for conducting, documenting and co-ordinating comparative studies of manufacturing orga- nisations. Thus, for achieving agility, cladistics could pro- vide the consensus for formally approving, validating and typifying the emergence of agility within manufacturing organisations. Cladograms could represent the landscape (the diversity of competitive forms) for a manufacturing industry, thus providing knowledge and observations on the patterns of the distributed characteristics exhibited by man- ufacturing organisations over their evolutionary develop- ment. Yusuf et al. [18] note that ``there is yet no company that is truly agile in the sense of having acquired all the essential characteristics identi®ed in the growing body of literature on agile manufacturing''. The use of cladograms in the implementation of agile manufacturing could provide the information for understanding what agility means for each organisation. Therefore, the manufacturing organisa- tions will be able to adopt the missing characteristics and eventually become agile. This evolutionary analysis of organisations is superseding traditional approaches to problem solving and is strongly associated with studies, which treat organisations as com- plex adaptive systems (CASs). This new perspective could lead to pro®table hypotheses about the macro- and micro- evolutionary mechanisms, which in¯uence manufacturing competitiveness and survival. Such comprehension cannot be used to extrapolate the future, but it does inform you of where you are and how you got there, and this information is vital for any organisation intending to embark on a journey of change towards agility. 3. Evolutionary dynamics of manufacturing organisations Agile manufacturing is not simply concerned with being ¯exible and responsive to current demands, although that is an obvious and de®ning property. It requires an organisation and an industry to evolve. If the need for change stems from chaotic markets then it is likely, almost common sense, that organisations should be treated as complex evolving sys- tems. Like nature, manufacturing companies and the indus- tries they exist within, have evolutionary dynamics, which tend to result in irreversible events whereby new ways of working and technology supersede redundant processes. Manufacturing companies are organisational systems and as such, conform to the thinking and knowledge on how organisational systems exist and evolve. To apply evolu- tionary models outside biology, you need to know what evolution is in the context of the entities under study (manufacturing organisations) and the domain in which they exist (industrial and economic ecosystem). It should be noted that the terms manufacturing initiative and manufacturing form or type, are used on interchange- able basis within this paper, because the manufacturing initiative plays a signi®cant role in creating the new man- ufacturing form. This creation process is referred to by Lumsden and Singh [19] as organisational speciation, i.e. the creation of a new breed of manufacturing organisation. The words, ecology, emergence and evolution are now appearing regularly in manufacturing papers, which debate competitiveness and new ways of working. It was commonly accepted that the way to study manufacturing organisations was by focusing on the adaptive change which occurs within the company. This meant that as the environment changed, the leading manufacturing organisations in that environment modi®ed their organisational forms, by embracing new technology, new ways of working and acquiring new cor- porate cultures. This purely adaptive approach was then accompanied by a selection approach to studying manufac- turing organisations. This is when selection occurs princi- pally through competition among the alternative novel forms that exist, and organisations in the environment select those 340 C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346
  • 4. forms, which are best suited for maintaining survival. After the selection approach was introduced [20,21], several key texts have emerged to support and consolidate the impor- tance of organisational ecology and evolution [22±24]. These concepts and the assumptions that accompany them attempt to understand the forces which determine which organisational form is viable for a certain environment; the mechanisms which exist to preserve organisational forms and the mechanisms which are passed from one generation of organisations to another. Many new manufacturing initiatives are associated with the term revolution, because the proposed degree of change is radical and the promised bene®ts enormous. This concept and the use of the term is a myth, because, evolution is used to describe prolonged periods of growth, whilst revolution is used to describe those periods of substantial turmoil. Van der Erve [25] supports this argument by stating ``what we do not appreciate suf®ciently, however, is that a transforma- tion should be revolutionary in result, but evolutionary in execution''. Thus, studying manufacturing organisations as complex, dynamic, evolving systems using an evolutionary technique such as cladistics, would appear to be both a natural and rational approach. McCarthy et al. [14] stated that such a study would depend on the agreement that manufacturing organisations are evolving entities and a general consensus on the following: Manufacturing systems evolve and have ancestors. This is evident by the way historians portray the advancement of manufacturing companies from prehistoric man with his tools, to ancient workshops, to the guild of craftsman, to the cottage industries and to factories which eventually became mechanised and automated. Manufacturing systems speciate. The Ford Motor Com- pany is described today as a lean producer, but its history demonstrates that it once was a craft shop, which devel- oped into an intensive mass producer. This suggests that the Ford manufacturing plants have gone through at least two speciation events to produce new ``breeds of organisation''. Manufacturing systems are subject to the theory of natural selection. This concept is supported by Hannan and Freeman [26], who believe that selection pressures force organisations to imitate the successful organisa- tions, the result being a reduction in organisational diversity and a net increase of a particular type of organisational form. 4. Organisational change and cladograms This discussion provides a description of how to interpret the information contained within a cladogram to enable organisational leaders to transform their companies success- fully. It also provides an overview of the seven steps that are used to construct a manufacturing cladogram. 4.1. The cladogram A cladogram is tree-like in appearance. This tree structure represents the evolutionary history, the diversity and the relationships between different manufacturing forms. The network of branches on the tree are the evolutionary paths that have accompanied organisational change programmes. Each path is formed according to the acquisition and polarity of certain characters (manufacturing characteristics that can be new technology, working practices, plant layout, etc.). Fig. 1 shows a group of manufacturing organisations consisting just in time systems, ¯exible manufacturing sys- tems, Toyota production system, lean producers, and agile producers. This ®gure is a section from the master clado- gram of automotive assembly plants [7]. It is important to note that this was a pioneering study and that many of the types of manufacturing organisation pro- posed in Fig. 1 will not be known to the reader. This is not because they are newly formed types of manufacturing organisation, but rather that the automobile industry has not beenstudiedusingthecladisticapproach.Everyefforthasbeen made to assign names, which describe the de®ning characteri- stics of the manufacturing type and where possible existing terms such as craft, mass, agile and lean have been used. Thus, the names given to the manufacturing forms are simply for the purpose of differentiation and communication. The numbers shown on the branches of Fig. 1 denote manufacturing characteristics (characters) which have been adopted in order to survive and compete. Table 1 outlines a list of these characters. To illustrate the use of the cladogram, the effect of the acquisition of character ``11'' (employee innovation prizes) on the manufacturing system will be explained. Character 11 Fig. 1. Section of automotive manufacturing cladogram [7]. C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346 341
  • 5. has a speci®c location on the tree that indicates that ¯exible manufacturing systems do not possess character 11 while Toyota production system, lean producers and agile produ- cers do possess this character. Thus ¯exible manufacturing systems are the ancestor of a new generation of manufactur- ing organisations that are based on the acquisition of cha- racter 11 among others. Agile producers have a position on the cladogram between lean producers and JIT systems. The total de®ning characteristics of agile producers (not just the characteristics which differentiate agile from lean) extend back to the ancestor of the cladogram ancient craft systems [7]. This evolutionary lineage is represented by a series of branches, which are thicker and bolder. The characteristics on this lineage were found from the de®ning characteristics of an agile manufacturing organisation as stipulated in the Iacocca Institute report, 21st century manufacturing enterprise strat- egy [27], as well as from Sharp et al. [28] where they compare the mass production, lean production and agile manufacturing in UK industries. The value of a cladogram is that it provides a perspective for not only managing change in manufacturing, but also to enable strategic decision makers to discern between situa- tions requiring morphogenic change and those requiring morphostatic change [29]. Morphogenic change is a type of organisational change, which produces a completely new organisational form (speciation) due to fundamental changes in technology, methods and structure. Morphostatic change is incremental, introducing slight adjustments to the existing organisational form. A cladogram clearly shows the differ- ence between morphogenic change and morphostatic change. Each of the branching points on the cladogram is an organisational speciation event (morphogenic change). 4.2. Building a manufacturing cladogram The proposed framework for constructing a cladistic classi®cation of manufacturing organisations has been iden- ti®ed and adapted from classic biological approaches to cladism [30,31]. A detailed account of how to build a manufacturing cladogram is a paper in its own right and is beyond the scope of this paper, thus the reader is referred to [7]. A summary of the framework and its seven stages are given below. The seven stages of the cladistic framework are as follows. 4.2.1. Select the manufacturing clade The starting point is to de®ne the industrial sector to be studied. Within the cladistics context this sector is called the clade. The de®nition given by the biologists to this term is ``(F F F) A group of organisms that exists in nature as a result of evolution and includes an ancestral species (i.e.) and all of its descendants. The members of the clade share a set of common ancestry relationships not shared with any other species placed outside the group (F F F)'' [16]. Therefore, within a manufacturing context the term clade could be de®ned as ``A group of manufacturing organisations that exists in an organisational environment (market segments, geo- graphical departments, etc.) and includes an ancestral organisational species (i.e. a form of organisation that exists through generations which are members of the species (McKelvey, 1978)). The organisations included in the clade share a set of common ancestry character- istics (automation, quality circles, preventive mainte- nance, etc.) not shared with any other species placed outside the group''. Classi®cations based on industry differentiation are widely used and accepted and are dif®cult to ignore. The automobile assembly industry (the clade) was selected, because it exists as a population of manufacturing organisa- tions (species) that make and sell a closely related set of well-de®ned products. It is an industry, which is widely known and studied, and this provides bene®ts in terms of communicating, disseminating and validating the research. It is also a relatively young industry which has been exten- sively documented and this makes the investigation into evolutionary relationships relatively easy. 4.2.2. Determine the characters (manufacturing characteristics) Once an industrial sector has been selected a number of different types of manufacturing organisation would appear to be a member of that clade (mass, lean, agile, craft, job, etc.), but the complete membership of the clade is not known. In fact a primary objective of a cladistic study is to identify all the members of the clade. This is a process of ``mining for species'', whereby evidence is sought which will suggest the possible existence of a particular type of manufacturing organisation. This evidence tends to be in the form of published material or archives, which describe Table 1 Matrix of characteristics of cladogram shown in Fig. 2 8 Pull procurement planning 11 Employee innovation prizes 12 Job rotation 15 Exchange of workers with suppliers 23 Open book policy with suppliers. Sharing of cost data and profits 27 TQM sourcing. Suppliers selected on the basis of quality 29 U-shape layout 35 Toyota verification of assembly line (TVAL) 43 Agile automation for different products 49 Employees are system developers. If motivated and managed they can solve problems and create value 51 Parallel processing (in equipment) 54 Open and responsive technology systems 55 Customer driven 56 Adaptive, knowledge-based processes 57 Make to order 342 C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346
  • 6. the advent of new ways of working and new breeds of organisation. 4.2.3. Code characters Once a set of manufacturing organisations has been identi®ed, along with the set of the de®ning manufacturing characteristics, the relationship between the characteristics and the organisations is examined to allow the construction of the cladogram. A cladogram can be constructed from the character data, because a cladistic character has three pro- perties: direction, order and polarity [32]. The coding of a character facilitates the processing of the character set. Ordering is that property of a character, which refers to the possible character change sequences that can occur. The character property, direction, refers to the transition between the character states. When an investigator determines the actual direction of transformation the character is said to have a ``polarised'' state. 4.2.4. Establish character polarity This task consists of determining the primitive (i.e. those characteristics which are present in an ancestral species) and derived (i.e. those characters which are not present in an ancestral species) characters from the comparison of differ- ent groups. At the end of this task, the order of character evolution and emergence could be de®ned so as to establish the sequence of organisational form across time. 4.2.5. Construct conceptual cladogram This step involves the construction of the original clado- gram based on the data already collected. Various tools exist to construct cladograms, which provide a ``best estimate'' of the evolutionary relationships contained within the data matrix. For a detailed account of these tools, see [33]. 4.2.6. Construct factual cladogram This stage involves studying real and existing manufac- turing organisations in order to observe the manufacturing systems, which they operate. This typically consists of plant inspections, discussions with employees, assessment of planning and control procedures and assessment of docu- mentation (annual reports, business plans and surveys, etc.). The study aims to validate the existence of the characters identi®ed during the previous stages. It will test the validity of any proposed tree structure by ensuring that the character data matrix is complete (i.e. no important historical events which relate to characters have been omitted) and that the assigned polarity is correct. This stage is to an extent, validation by dissemination, because the factual data will be used to verify the conceptual data. The validity of any proposed tree structure will also be tested by allocating existing organisations a position on the cladogram. Thus, any lean producers should be able to locate themselves on the cladograms after this stage and clearly understand the characteristics that may have to acquire in order to become agile. 4.2.7. Taxa nomenclature Finally, taxa nomenclature consists of naming each indi- vidual taxon located at the branch of the tree. 5. Application of cladistics This paper is concerned with presenting ideas and infor- mation on how cladistics could help manufacturing organi- sations achieve agility. The ®rst half of the paper gave reasons why we classify and understand manufacturing diversity. It then went on to introduce the cladistics method. Section 5.1 is a discussion on the potential practical and academic applications. The discussion centres around the argument that cladistics is a formal and established process for analysing and understanding evolutionary development. The information contained within a cladogram is ®rstly a catalogue of manufacturing diversity and this provides a theoretical framework, which underpins the knowledge on the processes, and events that govern organisational change. With this knowledge on evolutionary change and manufac- turing diversity it is possible to create agile-based survival strategies and to identify the most appropriate and parsi- monious path to achieving this agile status, and to distin- guish between situations requiring morphogenic change and morphostatic change. 5.1. Academic applications Before discussing the practical applications of cladistics, it is important to address the knowledge and understanding that this method offers. Successful applications emerge from this understanding. 5.1.1. Understanding agile manufacturing and the associated diversity (organisational systematics) Despite the need for knowledge on the evolution of new manufacturing forms, as described in the previous section of this paper, no theoretical consensus exists for organising and supporting the vast number of empirical studies that examine industrial and organisational diversity. Using a systematic and comparative method such as cladistics permits an assessment of the generality of the attributes of complex systems [34]. Cladistic classi®cations and the desire to develop a theory of organisational differences could play a signi®cant role in explaining the processes by which the practices and structures of organisations and organisational forms persist and exist over time. This application of cladistics is a prerequisite for understanding exactly what agile manufacturing is for certain industries and how agile manufacturing differs from other manufacturing forms. The complete set of characteristics for an agile manufactur- ing organisation would clearly be shown on the network of branches, which lead to an agile manufacturing organi- sation. A cladogram would also illustrate how an agile manufacturing organisation is different from its most C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346 343
  • 7. recent ancestor (lean producers), by noting the character- istics on the branch which splits between agile producers and lean producers. In summary, the cladistic method is capable of addressing one of the fundamental problems of actually achieving agility, as described by [32]: ``One of the fundamental problems that we face today in the design of agile manufacturing enterprises is a lack of a theoretical basis. In other engineering disciplines there is always some basic theory to work with, to provide insight and a conceptual framework. For example, electrical engineers have Ohm's law and other circuit theorems, and mechanical engineers have Hook's law, theories of bending, motion and so on. In the manufacturing engineering profession, all we have had in the past are the precepts of Frederick Taylor''. 5.1.2. Understanding agility within an industrial ecology context Once we know why we have a diversity of manufacturing, i.e. why have been the manufacturing characteristics which differentiate the various forms of manufacturing, the next stage is to understand how this diversity successfully emerged. This question focuses on the organisational pro- cesses (e.g. replication, mutation, entrepreneurship, compe- tition and natural selection) and organisational events (e.g. birth, death, transformation, speciation and extinction). These processes and events are central to the process of achieving manufacturing agility since they clarify its mechanics. 5.2. Industrial applications In the context of manufacturing management and organisational science, the industrial interests focus on the strategic tools and on the techniques involving the implementation of organisational change. This paper proposes that cladistics could provide an assessment tool for the applied strategy and also it could aid the development of a change program that will lead them to agility. In addition, it could enhance the effectiveness of the classical benchmarking techniques for achieving agility (Fig. 2). 5.2.1. Creating strategies for agility ``Despite the popularity of ¯exible manufacturing systems, managers suffer from inadequate frameworks to help incorporate ¯exibility into their strategic planning'' [35]. Manufacturing organisations will survive by inheriting, imitating and searching strategy trait (designing and adapt- ing to new manufacturing con®gurations) to produce a desired outcome (measurable or immeasurable) such as pro®t, customer satisfaction, growth, return on investment, etc. Cladistics provides an interesting measure of strategic excellence through the principle of parsimony. The principle of parsimony is universally used in model building: when two alternative models explain a phenomenon equally well, the simplest model is preferred. Strategic management is a discipline which was under close scrutiny in the 1980s and many researchers questioned if a correlation could be found between the practice of strategic management and organisational performance, usually de®ned as pro®tability. Although some researchers con®rmed the existence of such a correlation [36,37], stra- tegic management is concerned with the long-term sustain- ability of pro®ts and thus strategic excellence can be dif®cult to de®ne. If there is agreement with the statement that ``(F F F) successful ®rms have followed more than one route to successful redesign'' [38], then the principle of parsimony could offer a legitimate de®nition of strategic excellence. Researchers can easily question, a posteriori, how parsimo- nious the strategy of a ®rm was. The Toyota Motor Company demonstrates a remarkable record of excellent strategic practices, with the highly focused introduction of the Toyota production system [40], and its subsequent evolution toward lean production. On the other hand, the Ford Motor Com- pany has wandered around in almost all the species of the automotive assembly plant cladogram, which infers a non- parsimonious evolution, and thus, a waste of corporate resources. Cladistics could be used to develop a set of performance measures, which would govern the strategic decision making process within companies. Strategic planning is an attempt to recon®gure the orga- nisation by both acquiring and dropping characteristics. Character dropping would appear to take two forms: natural phylogenetic reversal and reactive reversal. Phylogenetic reversal occurs as an unavoidable consequence of evolution. Reactive character reversal occurs when organisations rea- lise that they have to alter their form because they have reached the end of an inappropriate evolutionary path. This change process results in the organisation acquiring and reversing the necessary character states. Since reactive reversals are not parsimonious and they are not included in the cladogram, they are a measure of a manufacturing organisation's lack of strategic focus. 5.2.2. Agile manufacturing and organisational change ``(F F F) an attempt was made to identify a general implementation sequence. However, similar to the observation made by [39], a general implementationFig. 2. Industrial applications. 344 C. Tsinopoulos, I.P. McCarthy / Journal of Materials Processing Technology 107 (2000) 338±346
  • 8. pattern for the JIT practices could not be established'' [9]. The above quote although concerned with JIT is familiar to organisations that have embarked on any organisational change program. A common dif®culty associated with change initiatives such as agile manufacturing is that it is rarely understood that the inability to achieve an agile manufacturing status may be due to a mismatch between current manufacturing characteristics (the characters on a manufacturing organisation's current branch) and the desired manufacturing characteristics, whether the charac- teristics be human, organisational or technical. That is, it is not simply a case of understanding the concept and key characteristics of an agile manufacturing organisation and then setting about implementing these characteristics. More often certain characteristics have to be removed or ``unlearned'' ®rst, before the organisation can even begin to journey towards agility. Thus, a cladogram provides a clear and simple speci®cation of a change sequence. It indicates the sequence by which characteristics should be either dropped or adopted. If there is agreement that the cladogram has been constructed according to the rules of parsimony, the physical and ®nancial cost of the identi®ed change route would be minimised. The tree-like nature of a cladogram could be compared to a map, which once constructed provides organisations with an unambiguous and precise de®nition of the starting point of the change journey. If the journey is a mimetic process then it will involve initially travelling up a branch in order to drop certain characteristics and this would be followed by a downward journey towards the branch which signi®es the desired manufacturing form. However, this should not be considered as an attempt to oversimplify the change process. Organisational change usually involves a stage during which the organisation has to ``replace'' the previous way of thinking and working with some new, more effective ones. Cladistics may depict the path that the organisation will have to follow in order to accelerate and improve the change process. 5.2.3. Benchmarking for agility Fernandez [41] has developed a seven-stage tool, for evolutionary benchmarking, which uses the cladistic classi- ®cation as a source of information for benchmarking appli- cation. This technique bene®ts from the advantages of the classical benchmarking techniques (incorporation of busi- ness practices, measure of business performance relative to other businesses, etc.) and from the generality achieved from the use of the evolutionary classi®cation technique cladistics. Evolutionary benchmarking may be used in the assess- ment of the implementation of agile manufacturing. The cladogram may provide all the necessary information for clarifying the meaning of agility for each organisation. Therefore, when assessing the success of the implementa- tion it may provide an effective checklist. 6. Summary Cladistics, as with all classi®cations, is a method for systematically organising knowledge about a population of entities. It is a process for studying diversity and attempt- ing to identify, and understand laws and relationships that explain the evolution and existence of the variety of groups. Its intellectual and practical value is derived from this ability to explain and the tools and knowledge that could help organisations to be pro-active in the manipulation of their evolution. Since cladistics is a classi®cation method, which ties its de®nition of similarity to naturally occurring change processes, the result is that the information contained within a cladogram is useful for identifying standard change sequences. 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