Diese Präsentation wurde erfolgreich gemeldet.
Wir verwenden Ihre LinkedIn Profilangaben und Informationen zu Ihren Aktivitäten, um Anzeigen zu personalisieren und Ihnen relevantere Inhalte anzuzeigen. Sie können Ihre Anzeigeneinstellungen jederzeit ändern.

Application Management in a Digital World

726 Aufrufe

Veröffentlicht am

Application Management in a Digital World - Preparing for a Digital Journey

Veröffentlicht in: Technologie
  • Als Erste(r) kommentieren

Application Management in a Digital World

  1. 1. © 2016 Information Services Group, Inc. All Rights Reserved. Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from Information Services Group, Inc. Prashant Kelker, Global Lead – Digital Advisory Services Preparing for a Digital Journey Application Management in a Digital World ™
  2. 2. © 2016 Information Services Group, Inc. All Rights Reserved 2 Applications are at the heart of digital transformation. Demands for innovation clash with the current application portfolio. Current Reality ISG Research reveals: ►10% of Application Development in enterprise IT is spent on innovation. ►Mainframes will be around for a while. ►Shadow IT is growing more than 60% annually— encouraged by SaaS. ►App Spend is growing at 6 - 8% compounded annually. DevOps PaaS Value-based pricing Digital Business Agile Dev Software- defined everything SaaS Templates Continuous Deployment Web Services IoT
  3. 3. © 2016 Information Services Group, Inc. All Rights Reserved 3 IT is too slow! We need to be digital and have no time to lose! Let’s call Salesforce directly – I hear they are fast! We need to be part of the business!! Get ready for agile, and release your best teams. But we are busy with our legacy environment and constant requests. We saved costs on App Support. Now how do we tackle App Development? Can’t we get better at RFPs for projects? We reinvent the wheel every time. IT departments are struggling to reposition themselves. Enterprise application development is feeling the pressure. It is not fast enough, not agile enough and miles away from digital. Head of Marketing Head of Purchasing CIO Head of Application Development Head of Sourcing Shadow IT is growing while IT is being left behind to manage the legacy. CEO Business conversation Sourcing conversationIT Conversation
  4. 4. © 2016 Information Services Group, Inc. All Rights Reserved 4 Current views on application services are disconnected from reality. The world of Application Management is getting verticalized. Application Operations Application Maintenance Application Development Fail fast – Digital Minimum Viable Product Application Retire Agile DevOps Digital Product or ServiceSaaS Micro services
  5. 5. © 2016 Information Services Group, Inc. All Rights Reserved 5 Applications are not born equal. Do we really have only one model to manage applications? Source: Category Maturity Lifecycle by Geoffrey Moore Organizations manage individual applications in one of two modes ApplicationUsageGrowth Time Innovation Portfolio Indefinitely elastic middle period A B Growth in usage C Mature usage D Declining usage End of life E Fault line! Explore new application Exploit proven application Differentiation Portfolio Standardization Portfolio Application adoption life cycle
  6. 6. © 2016 Information Services Group, Inc. All Rights Reserved 6 Platforms are on the rise. Where does this leave applications? Platform everywhere Context-Aware Computing Users  apps  IoT  machine intelligence  deep learning  context-aware digital services…. The rise of platforms Cloud Computing Millions of apps & microservices + cloud + social + big data billions of users Distributed applications Distributed Computing Interconnected apps networked users Many applications Standalone Computing Many apps many users What happens to existing definitions of Application Management?
  7. 7. © 2016 Information Services Group, Inc. All Rights Reserved 7 Let’s not even start talking about cybersecurity. Thanks to microservices and digital interfaces, cybersecurity went from an “edge topic” to permeate the complete enterprise landscape. Source: Tweet from @nicoleperlroth
  8. 8. © 2016 Information Services Group, Inc. All Rights Reserved 8 Enterprises are trying to come out of local optimization in silos. What happens when the development cycle runs 2,000 times a day? Software Development Lifecycle (Plan-build, agile, Lean, Kanban, release planning …) Operations (orchestrating, monitoring, metering, KPIs, analytics) Product Portfolio Management (Business case, requirements, target architecture …) Value delivery Value Realization Value Identification TCO
  9. 9. © 2016 Information Services Group, Inc. All Rights Reserved 9 Enterprises are trying to come out of local optimization in silos. What happens when the development cycle runs 2,000 times a day? The head of applications is trying to: ►Move from local optimization to lifecycle thinking ►Manage the application portfolio and footprint ►Manage business ideas  product retirement ►Think “service“ instead of “application“ ►Decide whether to buy vs build vs use ►Create flexible price per business service ►Conduct A/B testing instead of a test factory ►Build blue/green environments and canary testing ►……
  10. 10. © 2016 Information Services Group, Inc. All Rights Reserved 10 DevOps is paving the way for outcome-based contracting. This has deep implications for all aspects of the client-provider relationship. Source: TSIA B4B Model, ISG SaaS Research, ISG DevOps Model Today DevOps Way New IP from partners gives flexible release options. Old IP throttles ability to release Exposed inefficiencies and costs in value chain allow partners to introduce process innovation. Splintered value chain with multiple partners Reduced risk/performance delay allows contract partners to reduce risk buffer. Increased risk through gap between event & reaction Faster reaction times allow immediate opportunities to remediate mistakes. Slow patch release & deployment Increased ability to orchestrate, monitor and meter—partners’ products merge with their services. Manual services seen as separate to products The DevOps services world starts to sound like Software-as- a-Service
  11. 11. © 2016 Information Services Group, Inc. All Rights Reserved 11 How fast can an organization take a concept to cash? Lean / agile / waterfall = brownfield queue management Requirements Func Spec Design Spec Construct Test Rollout ….. Project 1 Application XY Application YZ Project 3Provider A Provider B Requirements Func Spec Design Spec Provider C Construct Construct Test Test Project 2Provider A Provider B Requirements Func Spec Design Spec Construct Test Rollout ….. Project 3Provider A Provider B Requirements Func Spec How fast do I go from idea to production with my vendor? Production Purchase Order
  12. 12. © 2016 Information Services Group, Inc. All Rights Reserved 12 If multimodal IT is that easy, why are organizations finding it hard? DevOps ideals are clashing with architectural reality on the ground. Agility Stability Talking DevOps with enterprise IT without an agile architecture will not work. • The problem does not lie only in culture, process and motivation. • Multi-Modal IT sounds good until you get into details. • Legacy architecture can bring the best intentions to a grinding halt. Digital Innovation Applications Digital Differentiation Applications Applications of Record Data exchange / Interface Data exchange / Interface  Change 10 times a day  Change once a week  Change?
  13. 13. © 2016 Information Services Group, Inc. All Rights Reserved 13 IT organizations are focusing on technology and service brokerage. The future of internal IT in Application Management: Sources: ISG Research, Disrupt IT – Ian Cox Identify need/ opportunity Design solution with partners Select/source components Create initial solution Release solution iteratively Review, refine & enhance Engagement: Develop and maintain internal and external relationships. Advisory: Provide technology advice and consultancy. Research: Investigate new technologies and trends, pilot/prototype potential solutions. Standards: Define and manage standards for enterprise architecture, data, integration, security, etc. Governance: Monitor and manage service and vendor performance. Consultant/ analyst vendors System integrators Subscription of components / services SaaS vendors ……..
  14. 14. © 2016 Information Services Group, Inc. All Rights Reserved 14 Final Takeaways: Application Management Services need a reboot. IT providers that go beyond the digital buzz to solve the real issues will seize the moment. DevOps enabled outcome-based services Platform Management Services Life cycle sensitive services Frameworks for Dev Queues Solutions for verticalization
  15. 15. © 2016 Information Services Group, Inc. All Rights Reserved 15 Thank you for joining us today. What’s on your mind? Prashant Kelker Global Lead Digital Advisory Services @prkelker Prashant.Kelker@isg-one.com
  16. 16. www.isg-one.com Information Services Group is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 900 employees and operates in 21 countries. imagine your future™ RESEARCH | CONSULTING | MANAGED SERVICES let’s connect...

×