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2Q16 ISG Index Infographic

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The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for clients, service providers, analysts and the media. For more than a decade, it has been the authoritative source for marketplace intelligence related to outsourcing transaction structures and terms, industry adoption, geographic prevalence and service provider performance.

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2Q16 ISG Index Infographic

  1. 1. let’s connect... The ISG Index™ provides a quarterly review of the latest sourcing industry data and trends forThe ISG Index™ provides a quarterly review of the latest sourcing industry data and trends for ISG Expands Coverage of Global Sourcing Market Growing As-a-Service Segment Now Featured in ISG Index™ AS-A-SERVICE GROWTH is ACCELERATING as more work is automated and moved to the cloud. AS-A-SERVICE GROWTH is ACCELERATING as more work is automated and moved to the cloud. Global Market HOT INDUSTRY : MANUFACTURINGCombined ACV $ 8.7B 19% As-a-Service ACV $ 3.4B 48% AS-A-SERVICE SHARE OF COMBINED MARKET HAS NEARLY DOUBLED IN THE LAST TWO YEARS Combined* Market $ 16.6B 10% As-a-Service $ 5.5B 44% $ 11.1B 1% Combined* Market $ 7.9B 2% As-a-Service $ 2.8B 45% $ 5.1B 17% 2Q16 ACV 1H16 ACV Combined ACV $ 6.1B (even with PY) As-a-Service ACV $ 1.3B 36% As-a-Service ACV $ 0.8B 38% AMERICAS EMEA ASIA PACIFIC Combined ACV $ 1.8B 7% Regional Market 1H HOT INDUSTRIES : MANUFACTURING, RETAIL HOT INDUSTRIES : MANUFACTURING, TELECOM Global Forecast for 2016 *ACV: Annual Contract Value As-a-Service Market Factoring in As-a-Service, 2016 ACV likely to be up high single-digits to be down YOY on tough 2H comparison $8.3 $1.7 $2.8$2.8 $6.6 20% 36% $5.1 $7.9 2Q16 ACV*1Q14 ACV*

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