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The Global State of Customer Experience 2016

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Torben Haagh
Torben Haagh

Diese Studienergebnisse zum Thema Customer Experience Management (CEM) beinhalten geplante Investitionen im CEM-Bereich sowie aktuelle Trends von CEM-Technologien und –Maßnahmen. Den kompletten ersten Teil der Resultate können Sie hier kostenlos herunterladen: http://bit.ly/CEM-Studienergebnisse

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The Global State of Customer Experience 2016

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