This slideshow presents the Conflict management for government officials in the Horn of Africa E-learning project at the Institute for Peace and Security Studies (IPSS)

1. The Africa Peace and Security Program
INSTITUTE FOR PEACE AND SECURITY STUDIES
ADDIS ABABA UNIVERSITY
E-learning
Conflict management for government
officials in the Horn of Africa

2. Needs assessment
Analysis of 63 conflict mapping cases in Ethiopia
Workshop with previous trainers: various UN agencies and the House of
the Federation
Visit to woreda officials

3. Need for training based on needs assessment
Managing conflicts proactively
Planning interventions
Community-centered, bottom-up conflict resolution approaches
Impartiality in conflict intervention
Using negotiation, mediation, or arbitration effectively

4. Selected modules for the pilot training:
Behavior oriented
Module 1: Managing conflicts proactively
Module 3: Community-centered, bottom-up conflict resolution
approaches
Module 5: Using negotiation, mediation, or arbitration effectively

5. Tablets as appropriate technology
• Access at own time
• More portable than lap tops
• Larger screen size as compared to mobile phones
• Initial training on how to use tablets
• Tablets with technical failures will be replaced

6. Blended learning as a solution
• Combination of offsite and face-to-face learning
• Own pace while addressing the need for interaction,
monitoring, and socialization with initial two days, mid-point,
and final two days of face-to-face sessions

7. Delivery method: Interaction through SMS
Phone based system to remove reliance on internet
connection
Score system through which trainees will be ranked
based on their achievement
Included in the tablet PCs
To make it comfortable to use SMS system, short
answer questions, multiple choices, and completion of
tasks

8. Learner-centered adult education methodology:
Behavior oriented curriculum development
• Acquire new knowledge, explore and practice new skills, and
expand or broaden attitude.
• Knowledge will be measured through quiz; skills through
practical task; and attitude through scenario.

9. Engaging, interactive, and creative contents
• Based on master stories and side stories
• Includes photo stories, illustrations, comic books, animations,
games, video content
• Interactive quizzes and exercises