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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

Part 2 - Hazard Identification and Risk Management
Practical Examples
Matthias Klein, Manager General Affairs Fleet Safety
Matthias.Klein@Eurocopter.com
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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Agenda

1.

2.

3.

4.

5.

Concept
Hazard identification
Risk management
Preflight Risk assessment
Additional links

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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1. Concept
ICAO SMS framework
1 Safety policy and objectives
1.1 –Management commitment and responsibility
1.2 –Safety accountabilities of managers
1.3 –Appointment of key safety personnel
1.4 –SMS implementation plan
1.5 –Coordination of emergency response planning
1.6 –Documentation
2 Safety risk management
2.1 – Hazard identification process
2.2 – Risk assessment and mitigation process
3 Safety assurance
3.1 –Safety performance monitoring and measurement
3.2 –The management of change
3.3 –Continuous improvement of the SMS
4 Safety promotion
4.1 –Training and education
4.2 –Safety communication

Source: ICAO

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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1. Concept

Hazard : any source of potential damage, harm or adverse health
effects on something or someone under certain conditions at work.

Source ICAO DOC 9859

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1. Concept

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1. Concept

Examples of Hazards and Their Effects
Workplace Hazard Example of Hazard

Example of Harm
Caused

Thing

Knife

Cut

Substance

Benzene

Leukaemia

Material

Asbestos

Mesothelioma

Source of Energy

Electricity

Shock, electrocution

Condition

Wet floor

Slips, falls

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

EAO / PEZZATINI/SMS general presentation / 1,v.0© / /17-01-2011
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1. Concept

There is a natural tendency to describe hazards as their consequence(s),

• i.e, a strong cross wind can cause runway excursions.
Stating a hazard as consequence(s) :

• hides the nature of the hazard (i.e aircraft damage due to runway
excursion)

• interferes with the identification of other important consequences.
Well-named hazards :

• allow to identify the sources or mechanisms of the hazard
• allow to evaluate their consequence(s)

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1. Concept
Undesirable Event
Undesirable Event
Loss of control on the situation
Loss of control on the situation
UE= all event phases which can lead to an
UE= all event phases which can lead to an
accident without efficient barriers
accident without efficient barriers
Controlled
area

UE

Safety principles:
Recovery phase

• Remain within safetycontrolled area
Safety model:
Safety model:
An accident is
An accident is
assimilated as a
assimilated as a
loss of control of
loss of control of
the situation
the situation

• If an UE occurs, react to
recover and to return into
controlled area
MITIGATION

• Mitigation to reduce the
consequences of an accident

Accident
Source: DEDALE

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Source: DEDALE
9

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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1. Concept
Prevention

Training
Ergonomy
Procedure to open the Windows

Control

Recovery

Protection from
outcomes

Reduction of
consequences

Source: DEDALE

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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2. Hazard identification

How to start?

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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2. Hazard identification

Hazard identification, risk assessment and mitigation process:

1. What am I the most afraid of in my activity?
2. How could this event happen?
3. What can the consequences be (for the company, for others,
for the environment, etc.)?

4. How can I reduce the probability of this event occurring
(prevention)?

5. How can I reduce the consequences of this event (mitigation)?
6. What protective measures must be adopted and how can I
implement them to prevent this event?
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2. Hazard identification

Hazard identification, risk assessment and mitigation process:

1. What am I the most afraid of in my activity?

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

2. How could this event happen?
3. What can the consequences be (for the company, for others, for the
environment, etc.)?

4. How can I reduce the probability of this event occurring (prevention)?
5. How can I reduce the consequences of this event (mitigation)?
6. What protective measures shall be adopted and how can I implement them to
prevent this event?

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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2. Hazard identification

CFIT, CFIW, antenna/wire strikes,
main or tail rotor obstacle
strike…?
Non-stabilized approach?
Loss of control, inadvertent entry
in IMC?
Ground collision?
Mid-air collision?

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2. Hazard identification

Hazard identification, risk assessment and mitigation process:

1. What am I the most afraid of in my activity?

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

2. How could this event happen?
3. What can the consequences be (for the company, for others, for the
environment, etc.)?

4. How can I reduce the probability of this event occurring (prevention)?
5. How can I reduce the consequences of this event (mitigation)?
6. What protective measures shall be adopted and how can I implement them to
prevent this event?

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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2. Hazard identification

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2. Hazard identification

Advantages to use Bow Tie:

• Global display of the causal tree and the effects tree of the scenario of
•

accident
Identification of the actions to be handled first and foremost

• The shortest "Branches" to be handled first because the closest to the accident

• Visualization of the number of defenses before every danger
• It is recommended to put 3 defenses of different type

• Check that the same defense does not appear on another branch
• Cause of a second unsafe condition in case of failure

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2. Hazard identification
Erroneous Weight and
Balance determination
Payload incorrectly lashed or
positioned

Exceeded Weight and
Balance limits affecting
aircraft controllability

Indiscipline, overconfidence…

Conditions likely to cause
deviations
Physiological phenomena

Un-stabilised flight path
Action beyond the
competence of the Pilot In
Command or beyond
aircraft flight envelope

Disturbed awareness
Worsening weather
conditions

Reduced external visibility

Spatial disorientation of
the flight crew

Loss of
control on
situation

Night flight, dusk, dawn
Hazardous weather
conditions
Critical damage, undetected
before the flight
Bird strike
Collision with obstacles
during take-off or landing

Anomaly on flying
controls, airframe, loss of
components in flight,
alteration of flight crew’s,
field of vision

Cargo slings/external load
impacts with the rotors
Failure caused by improper
maintenance operation
Engine power anomaly on
single-engine aircraft
Engine power anomaly on
twin-engine aircraft

Unsafe conditions of the
aircraft resulting in an
emergency situation in
flight.

Erroneous or missing
information (IAS, attitudes,
positions, etc.)
Loss of engine power
(taking into account the
type of operation and flight
phase)

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2. Hazard identification
Erroneous Weight and
Balance determination
Payload incorrectly lashed or
positioned

Exceeded Weight and
Balance limits affecting
aircraft controllability

Indiscipline, overconfidence…

Conditions likely to cause
deviations
Physiological phenomena

Un-stabilised flight path
Action beyond the
competence of the Pilot In
Command or beyond
aircraft flight envelope

Disturbed awareness
Worsening weather
conditions

Reduced external visibility

Spatial disorientation of
the flight crew

Loss of
control on
situation

Night flight, dusk, dawn
Hazardous weather
conditions
Critical damage, undetected
before the flight
Bird strike
Collision with obstacles
during take-off or landing

Anomaly on flying
controls, airframe, loss of
components in flight,
alteration of flight crew’s,
field of vision

Cargo slings/external load
impacts with the rotors
Failure caused by improper
maintenance operation
Engine power anomaly on
single-engine aircraft
Engine power anomaly on
twin-engine aircraft

Unsafe conditions of the
aircraft resulting in an
emergency situation in
flight.

Erroneous or missing
information (IAS, attitudes,
positions, etc.)
Loss of engine power
(taking into account the
type of operation and flight
phase)

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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2. Hazard identification
What can lead to engine failure?
Engine system failure

Fuel system failure

Fuel pollution or
inadequate fuel

Loss of engine power

No more fuel available!!!
Wrong management of
fuel system
Wrong management of
engine system

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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2. Hazard identification

Engine system
failure

Failure of fuel
system

Fuel pollution or
inadequate fuel

Loss of engine power

No more fuel
available!!!
Improper use of fuel
system

Improper use of
engine system

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2. Hazard identification
Foreign Object Damage
Failure of a component (design)
Lack of maintenance check

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

Errors, violations during
maintenance task
No anti-pollution test before
refuelling
No formal refuelling procedures
Errors, violations during
refuelling
No cross check of fuel quantity
delivered after refuelling
Wrong calculation of Minimum
Fuel Quantity before flight
Unplanned diversion in flight

Engine system
failure

Failure of fuel
system

Fuel pollution or
inadequate fuel

Loss of engine power

No more fuel
available!!!
Improper use of fuel
system

Improper use of
engine system

Lack of knowledge
Improper action of the crew

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3. Risk management

Hazard identification, risk assessment and mitigation process:

1. What am I the most afraid of in my activity?

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

2. How could this event happen?

3. What could the consequences be (for the company,
for others, for the environment, etc.)?
4. How can I reduce the probability of this event occurring (prevention)?
5. How can I reduce the consequences of this event (mitigation)?
6. What protective measures must be adopted and how can I implement them to
prevent this event?

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

Questions for assessing the severity of an occurrence:

• How many lives may be lost?
• Employees
• Passengers
• General public
• What is the environmental impact?
• Spill of fuel or other hazardous product
• Physical disruption of natural habitat

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management
• What is the severity of the property or financial damage?
• Direct operator property loss
• Damage to aviation infrastructure
• Third party damage
• Financial impact and economic impact for the company
• What is the likely media interest?

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3. Risk management

Hazard identification, risk assessment and mitigation process:

1. What am I the most afraid of in my activity?

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

2. How could this event happen?
3. What could the consequences be (for the company, for others, for the
environment, etc.)?

4. How can I reduce the probability of this event
occurring (prevention)?
5. How can I reduce the consequences of this event (mitigation)?
6. What protective measures must be adopted and how can I implement them to
prevent this event?

26
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

Safety risk: safety risk is defined as the assessment, expressed in terms
of predicted probability and severity, of the consequences of a hazard,
taking as reference the worst foreseeable situation. Typically, safety
risks are designated through an alphanumeric convention that allows
for their measurement (Doc 9859 ICAO).

Criticality = Probability x Severity

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CATASTROPHIC

5

CRITICAL

4

SERIOUS

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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MAJOR
MINOR

Determination of initial
Safety Risk:

NEGLIGEABLE

No consequences
IMPROBABLE

Loss of engine power
on multi-engine
helicopters

Legend :

RARE

ACCEPTABLE

3

MEDIUM

REMOTE

PROBABLE

FREQUENT

SERIOUS

UNACCEPTABLE

UNACCEPTABLE +

FREQUENCY
IMPROBABLE

Never occurred in aviation world

RARE

Already occurred in aviation world

REMOTE

Already occurred one time in the company

PROBABLE

Occurs in the company less than 3 times by year

FREQUENT

1

Description:

Frequently occurs in the company (more than 3 times by year)

SEVERITY

Peoples

Environment

Assets

Brand image

No consequences

No injury

No effect

No damage

No impact

Superficial
injuries

Negligeable
effects

Damage

Slight injuries

Light impact

NEGLIGEABLE
MINOR

2

Major injuries

Important local
effects

CRITICAL

One dead

No remediable
effect

CATASTROPHIC

Multiples
deaths

Massive effects

MAJOR

Light impact

< 10K€
Damage
< 50K€
Damage
< 250K€
Damage
< 1 M€
Damage
> 1 M€

Limited impact
Important impact
National impact
International
Impact

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3. Risk management

Role of defenses against the accident (safety barriers):

• Eliminate, counter the external and internal danger
• Control its effects
• Mitigate the consequences
Types of defense against the accident:

•
•
•
•

Technical (static or dynamic)
Organizational
Procedural
Human (training, experience, etc.), less reliable

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3. Risk management

“In-depth” defenses:

•
•
•
•
•

Adapted to the threat
A series of at least 3 defenses
Independent from each other
Adaptable according to the evolution
of the situation (intelligence)
Maintained (maintenance)

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3. Risk management
Foreign Object Damage
Failure of a component (design)
Lack of maintenance checks

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

Errors, infringements during
maintenance task
No anti-pollution test before
refuelling
No formal refuelling procedures
Errors, infringements during
refuelling
No cross-check of fuel quantity
delivered after refuelling
Wrong calculation of Minimum
Fuel Quantity before flight
Unplanned diversion in flight

Engine system
failure

Failure of fuel
system

Fuel pollution or
inadequate fuel

Loss of engine power

No more fuel
available!!!
Improper use of fuel
system

Improper use of
engine system

Lack of knowledge
Improper action of the crew

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management
Foreign Object Damage
Failure of a component (design)

Lack of maintenance check

Engine system
failure

Loss of engine
power

Failure of fuel
system
Errors, violations during maintenance
task
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3. Risk management

FOD policy

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Air intake protection
Foreign Object Damage
Failure of a component (design)
Continuing Airworthiness
Engine health program

Safety barriers

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

Seeking « bogus parts »
Lack of maintenance check

Safety and Quality policy visibly endorsed by CEO
Adequate supervision

Engine system
failure

Updated and cleared work documentation
Loss of engine
power

Technicians trained and rated
Adequate tools, workshop, environment
No misson/time pressure « hurry up syndrom »

« just culture »

Failure of fuel
system

Errors, violations during maintenance
task
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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

Engine
system failure

Loss of engine
power

Loss of
control

Failure of fuel
system

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3. Risk management
Pilot fights to keep the
control on situation
Pilot is trained and applies the
appropriate procedure

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

Safety barriers
Engine
system failure
Existing weight allows
clearance from
obstacles

Loss of engine
power
Failure of fuel
system

In flight diversion to alternate
or emergency airfield

Loss of control
on situation
Pilot recalculates new
flight endurance

Pilot is trained and applies the
appropriate procedure

Safety barriers
35
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3. Risk management

Hazard identification, risk assessment and mitigation process:

1. What am I the most afraid of in my activity?

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

2. How could this event happen?
3. What could the consequences be (for the company, for others, for the
environment, etc.)?

4. How can I reduce the probability of this event occurring (prevention)?

5. How can I reduce the consequences of this event
(mitigation)?
6. What protective measures must be adopted and how can I implement them to
prevent this event?

36
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

Pilot fights to keep
the control on
situation

Loss of control
on situation

Passenger
injuries
IMPACT!
Aircraft
damage

Accident avoided
by chance

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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

Pax: mandatory preflight safety briefing
Crash absorber seats for
crew and pax

Pilot: wear of helmets and all suitable
protective suits (gloves, fireproof suits…)

Pilot fights to keep
the control on
situation

Loss of control
on situation

Lifevests, liferafts, survival kits, first aid
kits…

Passenger
injuries
IMPACT!

Additional cabin
extinguisher

Aircraft
damage

Additional individual ELT for crew
GPS fleet tracking service
Oversea flight: emergency
floattation system

Mitigation
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CATASTROPHIC
CRITICAL

5

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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MAJOR

4

Determination of
resulting Safety Risk:

MEDIUM

MINOR
NEGLIGEABLE

No consequences
IMPROBABLE

Loss of engine power
on multi-engine
helicopters

Legend :

ACCEPTABLE

3

RARE

REMOTE

PROBABLE

FREQUENT

MEDIUM

SERIOUS

UNACCEPTABLE

UNACCEPTABLE +

FREQUENCY
IMPROBABLE

Never occurred in aviation world

RARE

Already occurred in aviation world

REMOTE

Already occurred one time in the company

PROBABLE

Occurs in the company less than 3 times by year

FREQUENT

1

Description:

Frequently occurs in the company (more than 3 times by year)

SEVERITY

Peoples

Environment

Assets

Brand image

No consequences

No injury

No effect

No damage

No impact

Superficial
injuries

Negligeable
effects

Damage

Slight injuries

Light impact

NEGLIGEABLE

2

MINOR

Major injuries

Important local
effects

CRITICAL

One dead

No remediable
effect

CATASTROPHIC

Multiples
deaths

Massive effects

MAJOR

Light impact

< 10K€
Damage
< 50K€
Damage
< 250K€
Damage
< 1 M€
Damage
> 1 M€

Limited impact
Important impact
National impact
International
Impact

39
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3. Risk management

Hazard identification, risk assessment and mitigation process:

1. What am I the most afraid of in my activity?

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

2. How could this event happen?
3. What could the consequences be (for the company, for others, for the
environment, etc.)?

4. How can I reduce the probability of this event occurring (prevention)?
5. How can I reduce the consequences of this event (mitigation)?

6. What protective measures must be adopted and how
can I implement them to prevent this event?

40
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

Several solutions are possible
Adopting new procedures is costly
Conduct a cost/benefit analysis (business case)
• Could be very detailed (exact costs, benefits)
• Could use relative values (low, medium, high)

41
COST

EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

BENEFIT

High
Med
Low

Low
1
2
3

Med
2
4
6

High
3
6
9

Source: Dave Huntzinger
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EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

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3. Risk management

Key role of continuous risk monitoring:
Register your hazards and risk analyses in a Database
Review them periodically (set alarms)
Conduct risk analysis whenever changes occur in your activity
Use the adequate risk management form (paper or electronic)

43
UNDESIRABLE
EVENT
ULTIMATE
ASSOCIATED
EVENTS

One engine inoperative on multi-engine aircraft
-

Revised: dd/mm/yyyy
Risk level

Crash after loss of control in flight
Damage/injuries in flight
Damage/injuries on the ground

Precursors to the Undesirable Event

REF:

Initial
SERIOUS
Defences:
Control and Recovery Measures

Mechanical failure, malfunctioning of the fuel The engine systems and components are maintained and configured according to an approved
program applied by an approved body
system

Present
MEDIUM

Responsible

Yes
X

The body has a continued airworthiness program

X

The qualification of flight crews is up-to-date and they follow a regular training program covering
normal and emergency procedures
The flight crew is aware of the situation and applies the suitable procedure

X

X

The qualification of flight crews is up-to-date and they follow a regular training program covering
aircraft operating procedures

X

The company has introduced a Helicopter Flight Data Monitoring (HFDM) program

Unsuitable use of the engine

The organisation has a FOD prevention program

X
X

The traffic areas are regularly maintained and cleaned

Ingestion of FOD

X

Loaded fuel quantity insufficient for the flight (Flight The refuelling company has clear and relevant procedures concerning the refuelling operations
planning error, error during refuelling operation)

X

The operators comply with the refuelling procedures

X

The flight crews cross-check the loaded fuel quantities before every flight

X

The company has introduced a policy to determine the fuel quantity to be loaded for the flight

X

The fuel system is maintained and checked in accordance with the approved program

X

Fuel contaminated or unsuitable for this type of The refuelling company has clear and relevant procedures concerning refuelling operations,
including anti-contamination tests
engine

X

The flight crews cross-check the type and quality of the loaded fuel before every flight

Unsuitable fuel management

In place
No Partly

X

The company has introduced an in-flight fuel management policy

X

During preparation for flight, the flight crew has taken into account any change in the weather
conditions and relevant impact on the flight path
Briefings covering fuel management and aircraft fuel system operation are given at regular
intervals

X

In flight, the flight crews check the fuel consumption and its change at regular intervals

X

X
44
3. Risk management
Risk management form (cont’d)
In the event of system malfunctioning, the flight crews apply the suitable procedure

Unplanned change of flight path
Meteorological phenomena (icing, heavy rain, etc.)

X

According to the overflown area, the flight crew has selected suitable and accessible alternate
fields

X

The flight crew takes into account these events and their consequences on the fuel management

X

The flight crew is aware of the meteorological phenomena encountered and acts accordingly
(avoidance action, use of MPAI, de-icing, etc.)

X

Ultimate Events (if defence is insufficient)

Protective measures:

Crash after loss of control in flight Damage/injuries
in flight
Damage/injuries on the ground

Determination of a risk exposure time in performance class 2 (refer to appendix 1, OPS paragraph
3.517)

X

Off-shore flight: emergency floatation gear installation

X

Installation of energy-absorbing seats (flight crews and passengers)

X

Subscription to a service ensuring a real-time follow-up of the aircraft flight path

X

Carrying and wearing rescue material and equipment (life rafts, life vests, waterproof flight suits,
etc.)
Carrying survival kits in addition to approved kits for flight over inhospitable areas

X

Carrying individual emergency locator transmitters (according to the type of mission)
Provision of crash helmets, gloves and fireproof flight suits for flight crews according to the type of
flight
Emergency evacuation training (HUET type) performed at regular intervals
Routine safety briefing for passengers before boarding, reminding them of the danger of rotors,
safety routings, aircraft evacuation rules, emergency exit operating procedure, use of rescue
equipment, etc.

Responsible

Yes

No

Partly

X
X
X
X
X

45
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

© Eurocopter rights reserved

3. Risk management
To summarize:
Identify the hazard and
Identify the risk
potential outcomes
Control the risk!

46
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

© Eurocopter rights reserved

4. Preflight risk assesment

Preflight risk assessment:
• FAA Flight risk assessment tool (Info 07015 dated 03 JUL
2007)
• EHSIT preflight risk assessment
• Could be adapted to specific flight operations
• Pre-approved solutions
• All fixes identified before departure
• Could be filed with departure paperwork
• Ops knows what pilots are doing or not
• With FDM, gives a system overview
• Could be adapted for Pre-work risk assessment (maintenance,
ramp, etc.)
47
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

© Eurocopter rights reserved

4. Preflight risk assesment

Preflight risk assessment:
Personnel:

Material:

Environment:

Operation:

•Physical state

•Aircraft
status
(MEL)

•Weather

•Routine/important

•Terrain

•Urgent/not urgent

•Day/night

•Vital

•Ambient noises,
etc.

•Easy/complicated

•Qualification
•Team
composition

•Tools

Situation:
•Set situation awareness
•Means for Hazard Identification
•Show the way to assess the risk
48
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

© Eurocopter rights reserved

4. Preflight risk assesment

Source EHEST
49
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

© Eurocopter rights reserved

5. Additional links

Links:
http://www.icao.int/anb/FLS/icaosafety.html
http://easa.europa.eu/essi/index.html
http://www.ihst.org/
http://www.skybrary.aero/index.php/Safety_Culture
http://www.tc.gc.ca/eng/civilaviation/opssvs/aviationsafetymenu.htm
http://www.eurocopter.com/site/en/ref/Safety_36.html
http://www.eventreporting.org/

50
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

© Eurocopter rights reserved

Ready now!!!

51
EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/

THANK YOU FOR YOUR ATTENTION
52

© Eurocopter rights reserved

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IHST - Helicopter Harzard Identification

  • 1. © Eurocopter rights reserved EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ Part 2 - Hazard Identification and Risk Management Practical Examples Matthias Klein, Manager General Affairs Fleet Safety Matthias.Klein@Eurocopter.com
  • 2. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved Agenda 1. 2. 3. 4. 5. Concept Hazard identification Risk management Preflight Risk assessment Additional links 2
  • 3. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 1. Concept ICAO SMS framework 1 Safety policy and objectives 1.1 –Management commitment and responsibility 1.2 –Safety accountabilities of managers 1.3 –Appointment of key safety personnel 1.4 –SMS implementation plan 1.5 –Coordination of emergency response planning 1.6 –Documentation 2 Safety risk management 2.1 – Hazard identification process 2.2 – Risk assessment and mitigation process 3 Safety assurance 3.1 –Safety performance monitoring and measurement 3.2 –The management of change 3.3 –Continuous improvement of the SMS 4 Safety promotion 4.1 –Training and education 4.2 –Safety communication Source: ICAO 3
  • 4. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 1. Concept Hazard : any source of potential damage, harm or adverse health effects on something or someone under certain conditions at work. Source ICAO DOC 9859 4
  • 5. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 1. Concept 5
  • 6. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 1. Concept Examples of Hazards and Their Effects Workplace Hazard Example of Hazard Example of Harm Caused Thing Knife Cut Substance Benzene Leukaemia Material Asbestos Mesothelioma Source of Energy Electricity Shock, electrocution Condition Wet floor Slips, falls 6
  • 7. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ EAO / PEZZATINI/SMS general presentation / 1,v.0© / /17-01-2011 Eurocopter rights reserved © Eurocopter rights reserved 1. Concept There is a natural tendency to describe hazards as their consequence(s), • i.e, a strong cross wind can cause runway excursions. Stating a hazard as consequence(s) : • hides the nature of the hazard (i.e aircraft damage due to runway excursion) • interferes with the identification of other important consequences. Well-named hazards : • allow to identify the sources or mechanisms of the hazard • allow to evaluate their consequence(s) 7
  • 8. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 1. Concept Undesirable Event Undesirable Event Loss of control on the situation Loss of control on the situation UE= all event phases which can lead to an UE= all event phases which can lead to an accident without efficient barriers accident without efficient barriers Controlled area UE Safety principles: Recovery phase • Remain within safetycontrolled area Safety model: Safety model: An accident is An accident is assimilated as a assimilated as a loss of control of loss of control of the situation the situation • If an UE occurs, react to recover and to return into controlled area MITIGATION • Mitigation to reduce the consequences of an accident Accident Source: DEDALE 8
  • 9. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ Source: DEDALE 9 © Eurocopter rights reserved
  • 10. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 1. Concept Prevention Training Ergonomy Procedure to open the Windows Control Recovery Protection from outcomes Reduction of consequences Source: DEDALE 10
  • 11. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 2. Hazard identification How to start? 11
  • 12. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 2. Hazard identification Hazard identification, risk assessment and mitigation process: 1. What am I the most afraid of in my activity? 2. How could this event happen? 3. What can the consequences be (for the company, for others, for the environment, etc.)? 4. How can I reduce the probability of this event occurring (prevention)? 5. How can I reduce the consequences of this event (mitigation)? 6. What protective measures must be adopted and how can I implement them to prevent this event? 12
  • 13. © Eurocopter rights reserved 2. Hazard identification Hazard identification, risk assessment and mitigation process: 1. What am I the most afraid of in my activity? EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ 2. How could this event happen? 3. What can the consequences be (for the company, for others, for the environment, etc.)? 4. How can I reduce the probability of this event occurring (prevention)? 5. How can I reduce the consequences of this event (mitigation)? 6. What protective measures shall be adopted and how can I implement them to prevent this event? 13
  • 14. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 2. Hazard identification CFIT, CFIW, antenna/wire strikes, main or tail rotor obstacle strike…? Non-stabilized approach? Loss of control, inadvertent entry in IMC? Ground collision? Mid-air collision? 14
  • 15. © Eurocopter rights reserved 2. Hazard identification Hazard identification, risk assessment and mitigation process: 1. What am I the most afraid of in my activity? EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ 2. How could this event happen? 3. What can the consequences be (for the company, for others, for the environment, etc.)? 4. How can I reduce the probability of this event occurring (prevention)? 5. How can I reduce the consequences of this event (mitigation)? 6. What protective measures shall be adopted and how can I implement them to prevent this event? 15
  • 16. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 2. Hazard identification 16
  • 17. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 2. Hazard identification Advantages to use Bow Tie: • Global display of the causal tree and the effects tree of the scenario of • accident Identification of the actions to be handled first and foremost • The shortest "Branches" to be handled first because the closest to the accident • Visualization of the number of defenses before every danger • It is recommended to put 3 defenses of different type • Check that the same defense does not appear on another branch • Cause of a second unsafe condition in case of failure 17
  • 18. 2. Hazard identification Erroneous Weight and Balance determination Payload incorrectly lashed or positioned Exceeded Weight and Balance limits affecting aircraft controllability Indiscipline, overconfidence… Conditions likely to cause deviations Physiological phenomena Un-stabilised flight path Action beyond the competence of the Pilot In Command or beyond aircraft flight envelope Disturbed awareness Worsening weather conditions Reduced external visibility Spatial disorientation of the flight crew Loss of control on situation Night flight, dusk, dawn Hazardous weather conditions Critical damage, undetected before the flight Bird strike Collision with obstacles during take-off or landing Anomaly on flying controls, airframe, loss of components in flight, alteration of flight crew’s, field of vision Cargo slings/external load impacts with the rotors Failure caused by improper maintenance operation Engine power anomaly on single-engine aircraft Engine power anomaly on twin-engine aircraft Unsafe conditions of the aircraft resulting in an emergency situation in flight. Erroneous or missing information (IAS, attitudes, positions, etc.) Loss of engine power (taking into account the type of operation and flight phase) 18
  • 19. 2. Hazard identification Erroneous Weight and Balance determination Payload incorrectly lashed or positioned Exceeded Weight and Balance limits affecting aircraft controllability Indiscipline, overconfidence… Conditions likely to cause deviations Physiological phenomena Un-stabilised flight path Action beyond the competence of the Pilot In Command or beyond aircraft flight envelope Disturbed awareness Worsening weather conditions Reduced external visibility Spatial disorientation of the flight crew Loss of control on situation Night flight, dusk, dawn Hazardous weather conditions Critical damage, undetected before the flight Bird strike Collision with obstacles during take-off or landing Anomaly on flying controls, airframe, loss of components in flight, alteration of flight crew’s, field of vision Cargo slings/external load impacts with the rotors Failure caused by improper maintenance operation Engine power anomaly on single-engine aircraft Engine power anomaly on twin-engine aircraft Unsafe conditions of the aircraft resulting in an emergency situation in flight. Erroneous or missing information (IAS, attitudes, positions, etc.) Loss of engine power (taking into account the type of operation and flight phase) 19
  • 20. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 2. Hazard identification What can lead to engine failure? Engine system failure Fuel system failure Fuel pollution or inadequate fuel Loss of engine power No more fuel available!!! Wrong management of fuel system Wrong management of engine system 20
  • 21. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 2. Hazard identification Engine system failure Failure of fuel system Fuel pollution or inadequate fuel Loss of engine power No more fuel available!!! Improper use of fuel system Improper use of engine system 21
  • 22. © Eurocopter rights reserved 2. Hazard identification Foreign Object Damage Failure of a component (design) Lack of maintenance check EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ Errors, violations during maintenance task No anti-pollution test before refuelling No formal refuelling procedures Errors, violations during refuelling No cross check of fuel quantity delivered after refuelling Wrong calculation of Minimum Fuel Quantity before flight Unplanned diversion in flight Engine system failure Failure of fuel system Fuel pollution or inadequate fuel Loss of engine power No more fuel available!!! Improper use of fuel system Improper use of engine system Lack of knowledge Improper action of the crew 22
  • 23. © Eurocopter rights reserved 3. Risk management Hazard identification, risk assessment and mitigation process: 1. What am I the most afraid of in my activity? EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ 2. How could this event happen? 3. What could the consequences be (for the company, for others, for the environment, etc.)? 4. How can I reduce the probability of this event occurring (prevention)? 5. How can I reduce the consequences of this event (mitigation)? 6. What protective measures must be adopted and how can I implement them to prevent this event? 23
  • 24. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Questions for assessing the severity of an occurrence: • How many lives may be lost? • Employees • Passengers • General public • What is the environmental impact? • Spill of fuel or other hazardous product • Physical disruption of natural habitat 24
  • 25. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management • What is the severity of the property or financial damage? • Direct operator property loss • Damage to aviation infrastructure • Third party damage • Financial impact and economic impact for the company • What is the likely media interest? 25
  • 26. © Eurocopter rights reserved 3. Risk management Hazard identification, risk assessment and mitigation process: 1. What am I the most afraid of in my activity? EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ 2. How could this event happen? 3. What could the consequences be (for the company, for others, for the environment, etc.)? 4. How can I reduce the probability of this event occurring (prevention)? 5. How can I reduce the consequences of this event (mitigation)? 6. What protective measures must be adopted and how can I implement them to prevent this event? 26
  • 27. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Safety risk: safety risk is defined as the assessment, expressed in terms of predicted probability and severity, of the consequences of a hazard, taking as reference the worst foreseeable situation. Typically, safety risks are designated through an alphanumeric convention that allows for their measurement (Doc 9859 ICAO). Criticality = Probability x Severity 27
  • 28. CATASTROPHIC 5 CRITICAL 4 SERIOUS EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved MAJOR MINOR Determination of initial Safety Risk: NEGLIGEABLE No consequences IMPROBABLE Loss of engine power on multi-engine helicopters Legend : RARE ACCEPTABLE 3 MEDIUM REMOTE PROBABLE FREQUENT SERIOUS UNACCEPTABLE UNACCEPTABLE + FREQUENCY IMPROBABLE Never occurred in aviation world RARE Already occurred in aviation world REMOTE Already occurred one time in the company PROBABLE Occurs in the company less than 3 times by year FREQUENT 1 Description: Frequently occurs in the company (more than 3 times by year) SEVERITY Peoples Environment Assets Brand image No consequences No injury No effect No damage No impact Superficial injuries Negligeable effects Damage Slight injuries Light impact NEGLIGEABLE MINOR 2 Major injuries Important local effects CRITICAL One dead No remediable effect CATASTROPHIC Multiples deaths Massive effects MAJOR Light impact < 10K€ Damage < 50K€ Damage < 250K€ Damage < 1 M€ Damage > 1 M€ Limited impact Important impact National impact International Impact 28
  • 29. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Role of defenses against the accident (safety barriers): • Eliminate, counter the external and internal danger • Control its effects • Mitigate the consequences Types of defense against the accident: • • • • Technical (static or dynamic) Organizational Procedural Human (training, experience, etc.), less reliable 29
  • 30. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management “In-depth” defenses: • • • • • Adapted to the threat A series of at least 3 defenses Independent from each other Adaptable according to the evolution of the situation (intelligence) Maintained (maintenance) 30
  • 31. © Eurocopter rights reserved 3. Risk management Foreign Object Damage Failure of a component (design) Lack of maintenance checks EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ Errors, infringements during maintenance task No anti-pollution test before refuelling No formal refuelling procedures Errors, infringements during refuelling No cross-check of fuel quantity delivered after refuelling Wrong calculation of Minimum Fuel Quantity before flight Unplanned diversion in flight Engine system failure Failure of fuel system Fuel pollution or inadequate fuel Loss of engine power No more fuel available!!! Improper use of fuel system Improper use of engine system Lack of knowledge Improper action of the crew 31
  • 32. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Foreign Object Damage Failure of a component (design) Lack of maintenance check Engine system failure Loss of engine power Failure of fuel system Errors, violations during maintenance task 32
  • 33. 3. Risk management FOD policy © Eurocopter rights reserved Air intake protection Foreign Object Damage Failure of a component (design) Continuing Airworthiness Engine health program Safety barriers EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ Seeking « bogus parts » Lack of maintenance check Safety and Quality policy visibly endorsed by CEO Adequate supervision Engine system failure Updated and cleared work documentation Loss of engine power Technicians trained and rated Adequate tools, workshop, environment No misson/time pressure « hurry up syndrom » « just culture » Failure of fuel system Errors, violations during maintenance task 33
  • 34. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Engine system failure Loss of engine power Loss of control Failure of fuel system 34
  • 35. © Eurocopter rights reserved 3. Risk management Pilot fights to keep the control on situation Pilot is trained and applies the appropriate procedure EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ Safety barriers Engine system failure Existing weight allows clearance from obstacles Loss of engine power Failure of fuel system In flight diversion to alternate or emergency airfield Loss of control on situation Pilot recalculates new flight endurance Pilot is trained and applies the appropriate procedure Safety barriers 35
  • 36. © Eurocopter rights reserved 3. Risk management Hazard identification, risk assessment and mitigation process: 1. What am I the most afraid of in my activity? EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ 2. How could this event happen? 3. What could the consequences be (for the company, for others, for the environment, etc.)? 4. How can I reduce the probability of this event occurring (prevention)? 5. How can I reduce the consequences of this event (mitigation)? 6. What protective measures must be adopted and how can I implement them to prevent this event? 36
  • 37. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Pilot fights to keep the control on situation Loss of control on situation Passenger injuries IMPACT! Aircraft damage Accident avoided by chance 37
  • 38. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Pax: mandatory preflight safety briefing Crash absorber seats for crew and pax Pilot: wear of helmets and all suitable protective suits (gloves, fireproof suits…) Pilot fights to keep the control on situation Loss of control on situation Lifevests, liferafts, survival kits, first aid kits… Passenger injuries IMPACT! Additional cabin extinguisher Aircraft damage Additional individual ELT for crew GPS fleet tracking service Oversea flight: emergency floattation system Mitigation 38
  • 39. CATASTROPHIC CRITICAL 5 EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved MAJOR 4 Determination of resulting Safety Risk: MEDIUM MINOR NEGLIGEABLE No consequences IMPROBABLE Loss of engine power on multi-engine helicopters Legend : ACCEPTABLE 3 RARE REMOTE PROBABLE FREQUENT MEDIUM SERIOUS UNACCEPTABLE UNACCEPTABLE + FREQUENCY IMPROBABLE Never occurred in aviation world RARE Already occurred in aviation world REMOTE Already occurred one time in the company PROBABLE Occurs in the company less than 3 times by year FREQUENT 1 Description: Frequently occurs in the company (more than 3 times by year) SEVERITY Peoples Environment Assets Brand image No consequences No injury No effect No damage No impact Superficial injuries Negligeable effects Damage Slight injuries Light impact NEGLIGEABLE 2 MINOR Major injuries Important local effects CRITICAL One dead No remediable effect CATASTROPHIC Multiples deaths Massive effects MAJOR Light impact < 10K€ Damage < 50K€ Damage < 250K€ Damage < 1 M€ Damage > 1 M€ Limited impact Important impact National impact International Impact 39
  • 40. © Eurocopter rights reserved 3. Risk management Hazard identification, risk assessment and mitigation process: 1. What am I the most afraid of in my activity? EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ 2. How could this event happen? 3. What could the consequences be (for the company, for others, for the environment, etc.)? 4. How can I reduce the probability of this event occurring (prevention)? 5. How can I reduce the consequences of this event (mitigation)? 6. What protective measures must be adopted and how can I implement them to prevent this event? 40
  • 41. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Several solutions are possible Adopting new procedures is costly Conduct a cost/benefit analysis (business case) • Could be very detailed (exact costs, benefits) • Could use relative values (low, medium, high) 41
  • 42. COST EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management BENEFIT High Med Low Low 1 2 3 Med 2 4 6 High 3 6 9 Source: Dave Huntzinger 42
  • 43. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management Key role of continuous risk monitoring: Register your hazards and risk analyses in a Database Review them periodically (set alarms) Conduct risk analysis whenever changes occur in your activity Use the adequate risk management form (paper or electronic) 43
  • 44. UNDESIRABLE EVENT ULTIMATE ASSOCIATED EVENTS One engine inoperative on multi-engine aircraft - Revised: dd/mm/yyyy Risk level Crash after loss of control in flight Damage/injuries in flight Damage/injuries on the ground Precursors to the Undesirable Event REF: Initial SERIOUS Defences: Control and Recovery Measures Mechanical failure, malfunctioning of the fuel The engine systems and components are maintained and configured according to an approved program applied by an approved body system Present MEDIUM Responsible Yes X The body has a continued airworthiness program X The qualification of flight crews is up-to-date and they follow a regular training program covering normal and emergency procedures The flight crew is aware of the situation and applies the suitable procedure X X The qualification of flight crews is up-to-date and they follow a regular training program covering aircraft operating procedures X The company has introduced a Helicopter Flight Data Monitoring (HFDM) program Unsuitable use of the engine The organisation has a FOD prevention program X X The traffic areas are regularly maintained and cleaned Ingestion of FOD X Loaded fuel quantity insufficient for the flight (Flight The refuelling company has clear and relevant procedures concerning the refuelling operations planning error, error during refuelling operation) X The operators comply with the refuelling procedures X The flight crews cross-check the loaded fuel quantities before every flight X The company has introduced a policy to determine the fuel quantity to be loaded for the flight X The fuel system is maintained and checked in accordance with the approved program X Fuel contaminated or unsuitable for this type of The refuelling company has clear and relevant procedures concerning refuelling operations, including anti-contamination tests engine X The flight crews cross-check the type and quality of the loaded fuel before every flight Unsuitable fuel management In place No Partly X The company has introduced an in-flight fuel management policy X During preparation for flight, the flight crew has taken into account any change in the weather conditions and relevant impact on the flight path Briefings covering fuel management and aircraft fuel system operation are given at regular intervals X In flight, the flight crews check the fuel consumption and its change at regular intervals X X 44
  • 45. 3. Risk management Risk management form (cont’d) In the event of system malfunctioning, the flight crews apply the suitable procedure Unplanned change of flight path Meteorological phenomena (icing, heavy rain, etc.) X According to the overflown area, the flight crew has selected suitable and accessible alternate fields X The flight crew takes into account these events and their consequences on the fuel management X The flight crew is aware of the meteorological phenomena encountered and acts accordingly (avoidance action, use of MPAI, de-icing, etc.) X Ultimate Events (if defence is insufficient) Protective measures: Crash after loss of control in flight Damage/injuries in flight Damage/injuries on the ground Determination of a risk exposure time in performance class 2 (refer to appendix 1, OPS paragraph 3.517) X Off-shore flight: emergency floatation gear installation X Installation of energy-absorbing seats (flight crews and passengers) X Subscription to a service ensuring a real-time follow-up of the aircraft flight path X Carrying and wearing rescue material and equipment (life rafts, life vests, waterproof flight suits, etc.) Carrying survival kits in addition to approved kits for flight over inhospitable areas X Carrying individual emergency locator transmitters (according to the type of mission) Provision of crash helmets, gloves and fireproof flight suits for flight crews according to the type of flight Emergency evacuation training (HUET type) performed at regular intervals Routine safety briefing for passengers before boarding, reminding them of the danger of rotors, safety routings, aircraft evacuation rules, emergency exit operating procedure, use of rescue equipment, etc. Responsible Yes No Partly X X X X X 45
  • 46. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 3. Risk management To summarize: Identify the hazard and Identify the risk potential outcomes Control the risk! 46
  • 47. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 4. Preflight risk assesment Preflight risk assessment: • FAA Flight risk assessment tool (Info 07015 dated 03 JUL 2007) • EHSIT preflight risk assessment • Could be adapted to specific flight operations • Pre-approved solutions • All fixes identified before departure • Could be filed with departure paperwork • Ops knows what pilots are doing or not • With FDM, gives a system overview • Could be adapted for Pre-work risk assessment (maintenance, ramp, etc.) 47
  • 48. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 4. Preflight risk assesment Preflight risk assessment: Personnel: Material: Environment: Operation: •Physical state •Aircraft status (MEL) •Weather •Routine/important •Terrain •Urgent/not urgent •Day/night •Vital •Ambient noises, etc. •Easy/complicated •Qualification •Team composition •Tools Situation: •Set situation awareness •Means for Hazard Identification •Show the way to assess the risk 48
  • 49. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 4. Preflight risk assesment Source EHEST 49
  • 50. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved 5. Additional links Links: http://www.icao.int/anb/FLS/icaosafety.html http://easa.europa.eu/essi/index.html http://www.ihst.org/ http://www.skybrary.aero/index.php/Safety_Culture http://www.tc.gc.ca/eng/civilaviation/opssvs/aviationsafetymenu.htm http://www.eurocopter.com/site/en/ref/Safety_36.html http://www.eventreporting.org/ 50
  • 51. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ © Eurocopter rights reserved Ready now!!! 51
  • 52. EA /Patrick PEZZATINI/HELITECH 2013 Safety WS – Risk management / 1,v.0 / /28/09/2013/ THANK YOU FOR YOUR ATTENTION 52 © Eurocopter rights reserved