1. Artificial Intelligence and ChatGPT in
Academic and Research Libraries:
Challenges and Opportunity
By-
Satveer Singh Nehra
SATVEERNEHRA22@GMAIL.COM
PhD Research Scholar
Department of Library and Information Science
Savitribai Phule Pune University, INDIA

2. Details
INTRODUCTION
3
EVOLUTION OF LIBRARIES
4
PRESENT ACADEMIC AND RESEARCH
LIBRARIES
10
OPPORTUNITIES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
11
CHALLENGES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
13

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INTRODUCTION
• Libraries are working towards the advancement of
society through efficient services.
• Due to information overload, quick and straightforward
access to information is needed.
• Artificial intelligence (AI) has transformed various
aspects of human society, including education,
research, and libraries.
• ChatGPT: a new normal!

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EVOLUTION OF LIBRARIES
Ancient Libraries

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Medieval Libraries

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Industrial Era Libraries

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Post-industrial Era

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Information-based Society/Digital Era

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Virtual Era

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PRESENT ACADEMIC AND RESEARCH
LIBRARIES
• Academic and Research libraries are crucial in supporting
research and scholarly communication.
• Their services include research data management, e-science,
open access, library publishing, web archiving, and digital
scholarship.
• Academic and research libraries also need to collaborate with
other units and partners within and outside their institutions to
create research infrastructures that support creating and
disseminating new knowledge.
• The COVID-19 pandemic expedited the adoption of remote
access and digital platforms, primarily driven by advancements
in artificial intelligence (AI).
• Libraries and ChatGPT: A collaboration worth doing.

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OPPORTUNITIES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
• Specialised Librarianship
• To Reshape Librarianship
• Real Time support and guidance

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• Indexing & Collection Development
• Suggestion on collection development & Preservation
• New tools and services
• To access enormous resources

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CHALLENGES OF IMPLEMENTING AI &
ChatGPT IN LIBRARIES
• Affecting reading habits and decline in user visits
• Decreased enthusiasm due to lack of interpersonal interaction
• Decreased creativity and critical thinking

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Ethical Basis
• Lack of transparency and biases in information
• Ethical concerns
• Lack of clear guidelines and policies

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Demographic
• Financial and infrastructural issues
• Job loss
• Non-availability of skilled staff & Technological challenges

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Conclusion
• The influence of AI and ChatGPT on academic and research libraries is expected to significantly
impact their capacity to provide information access, preserve collections, and develop innovative tools
and services.
• AI represents a promising interdisciplinary approach to enhancing library operations and services.

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QUESTIONS
1. Seeing the present scenario of ChatGPT, can we rely on the
information provided by ChatGPT?
2. What changes do the library professionals have to adopt on the
backdrop of AI and ChatGPT?
3. Will physical libraries exist in the future?

18. Thank you