Submit Search
Upload
IFAC-ACCA Investigation and Discipline Systems workshop
•
0 likes
•
38 views
International Federation of Accountants
Follow
IFAC-ACCA Investigation and Discipline Systems workshop
Read less
Read more
Business
Report
Share
Report
Share
1 of 31
Recommended
7_ICCA Meetings Association Africa Day_The importance of good ethical practic...
7_ICCA Meetings Association Africa Day_The importance of good ethical practic...
ICCA (International Congress and Convention Association)
"so you think you know the code" by Mrs. Gretta Kelzi
"so you think you know the code" by Mrs. Gretta Kelzi
PMILebanonChapter
A Guide To Managing Applied R&D Canberra Dec 06
A Guide To Managing Applied R&D Canberra Dec 06
Charles Darwin University
What can entrepreneurs and their business models contribute to accelerating t...
What can entrepreneurs and their business models contribute to accelerating t...
Leonardo ENERGY
Development of the Code of Conduct (Richard Bellaver)
Development of the Code of Conduct (Richard Bellaver)
UXPA International
Code of Conduct and Practice Leaflet 2014 Web version
Code of Conduct and Practice Leaflet 2014 Web version
Helen Hodsdon FCMI, FHEA
Understanding Regulation Best Interest
Understanding Regulation Best Interest
NICSA
Corporate compliance ANZ
Corporate compliance ANZ
Transparency International Cambodia
Recommended
7_ICCA Meetings Association Africa Day_The importance of good ethical practic...
7_ICCA Meetings Association Africa Day_The importance of good ethical practic...
ICCA (International Congress and Convention Association)
"so you think you know the code" by Mrs. Gretta Kelzi
"so you think you know the code" by Mrs. Gretta Kelzi
PMILebanonChapter
A Guide To Managing Applied R&D Canberra Dec 06
A Guide To Managing Applied R&D Canberra Dec 06
Charles Darwin University
What can entrepreneurs and their business models contribute to accelerating t...
What can entrepreneurs and their business models contribute to accelerating t...
Leonardo ENERGY
Development of the Code of Conduct (Richard Bellaver)
Development of the Code of Conduct (Richard Bellaver)
UXPA International
Code of Conduct and Practice Leaflet 2014 Web version
Code of Conduct and Practice Leaflet 2014 Web version
Helen Hodsdon FCMI, FHEA
Understanding Regulation Best Interest
Understanding Regulation Best Interest
NICSA
Corporate compliance ANZ
Corporate compliance ANZ
Transparency International Cambodia
UXPA 2023: Managing UX Research Vendors for Success
UXPA 2023: Managing UX Research Vendors for Success
UXPA International
Setting registry policies and procedures , Emily Tailor
Setting registry policies and procedures , Emily Tailor
DNS Entrepreneurship Center
347L17_INH
347L17_INH
Kamila Polus
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Eversheds Sutherland
Chris darroll
Chris darroll
CameronOntong
Paul Ollerton, Sales and Marketing Director at Santia Consulting Ltd - Mainta...
Paul Ollerton, Sales and Marketing Director at Santia Consulting Ltd - Mainta...
Global Business Events
Donors, Data Privacy & Security, and Doing What’s “Right”
Donors, Data Privacy & Security, and Doing What’s “Right”
Bloomerang
Accountants & Ethics
Accountants & Ethics
Sahil Daw
Most Comprehensive, Updated and Scalable Compliance Management Software Solut...
Most Comprehensive, Updated and Scalable Compliance Management Software Solut...
Lawrbit Lextech India Private Limited
APM Benefits Summit 2017 - From ambition to delivery: Don't just do something...
APM Benefits Summit 2017 - From ambition to delivery: Don't just do something...
Association for Project Management
Working together: The Investigation process
Working together: The Investigation process
Parliamentary and Health Service Ombudsman
Puad 5340 d 01 module 4 lecture
Puad 5340 d 01 module 4 lecture
NathanielWright9
2019 06-19 convince customerspartnersboard gdpr-compliant
2019 06-19 convince customerspartnersboard gdpr-compliant
TrustArc
Officer Essentials
Officer Essentials
tamulaw
Ethical Practices & Legal Compliance - Cornerstones of Startup Governance.pdf
Ethical Practices & Legal Compliance - Cornerstones of Startup Governance.pdf
EkoInnovationCentre
Inside Bitcoins_Shapiro
Inside Bitcoins_Shapiro
Mediabistro
Workplace Investigations (Series: Protecting Your Employee Assets)
Workplace Investigations (Series: Protecting Your Employee Assets)
Financial Poise
IAG (London) Private Equity Fund Administration 2016
IAG (London) Private Equity Fund Administration 2016
Alan Ross
Evidencing policies and good governance
Evidencing policies and good governance
walescva
Proactive Internal Auditing (QMMI) - April 2023.pptx
Proactive Internal Auditing (QMMI) - April 2023.pptx
SafetyChain Software
Closing Remarks International Women's Day 2024
Closing Remarks International Women's Day 2024
International Federation of Accountants
IFAC Principios revisados de Gobierno Corporativo del G20 y de la OCDE
IFAC Principios revisados de Gobierno Corporativo del G20 y de la OCDE
International Federation of Accountants
More Related Content
Similar to IFAC-ACCA Investigation and Discipline Systems workshop
UXPA 2023: Managing UX Research Vendors for Success
UXPA 2023: Managing UX Research Vendors for Success
UXPA International
Setting registry policies and procedures , Emily Tailor
Setting registry policies and procedures , Emily Tailor
DNS Entrepreneurship Center
347L17_INH
347L17_INH
Kamila Polus
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Eversheds Sutherland
Chris darroll
Chris darroll
CameronOntong
Paul Ollerton, Sales and Marketing Director at Santia Consulting Ltd - Mainta...
Paul Ollerton, Sales and Marketing Director at Santia Consulting Ltd - Mainta...
Global Business Events
Donors, Data Privacy & Security, and Doing What’s “Right”
Donors, Data Privacy & Security, and Doing What’s “Right”
Bloomerang
Accountants & Ethics
Accountants & Ethics
Sahil Daw
Most Comprehensive, Updated and Scalable Compliance Management Software Solut...
Most Comprehensive, Updated and Scalable Compliance Management Software Solut...
Lawrbit Lextech India Private Limited
APM Benefits Summit 2017 - From ambition to delivery: Don't just do something...
APM Benefits Summit 2017 - From ambition to delivery: Don't just do something...
Association for Project Management
Working together: The Investigation process
Working together: The Investigation process
Parliamentary and Health Service Ombudsman
Puad 5340 d 01 module 4 lecture
Puad 5340 d 01 module 4 lecture
NathanielWright9
2019 06-19 convince customerspartnersboard gdpr-compliant
2019 06-19 convince customerspartnersboard gdpr-compliant
TrustArc
Officer Essentials
Officer Essentials
tamulaw
Ethical Practices & Legal Compliance - Cornerstones of Startup Governance.pdf
Ethical Practices & Legal Compliance - Cornerstones of Startup Governance.pdf
EkoInnovationCentre
Inside Bitcoins_Shapiro
Inside Bitcoins_Shapiro
Mediabistro
Workplace Investigations (Series: Protecting Your Employee Assets)
Workplace Investigations (Series: Protecting Your Employee Assets)
Financial Poise
IAG (London) Private Equity Fund Administration 2016
IAG (London) Private Equity Fund Administration 2016
Alan Ross
Evidencing policies and good governance
Evidencing policies and good governance
walescva
Proactive Internal Auditing (QMMI) - April 2023.pptx
Proactive Internal Auditing (QMMI) - April 2023.pptx
SafetyChain Software
Similar to IFAC-ACCA Investigation and Discipline Systems workshop
(20)
UXPA 2023: Managing UX Research Vendors for Success
UXPA 2023: Managing UX Research Vendors for Success
Setting registry policies and procedures , Emily Tailor
Setting registry policies and procedures , Emily Tailor
347L17_INH
347L17_INH
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Managing External Costs - Eversheds Shine Webinar - 18 December 2014
Chris darroll
Chris darroll
Paul Ollerton, Sales and Marketing Director at Santia Consulting Ltd - Mainta...
Paul Ollerton, Sales and Marketing Director at Santia Consulting Ltd - Mainta...
Donors, Data Privacy & Security, and Doing What’s “Right”
Donors, Data Privacy & Security, and Doing What’s “Right”
Accountants & Ethics
Accountants & Ethics
Most Comprehensive, Updated and Scalable Compliance Management Software Solut...
Most Comprehensive, Updated and Scalable Compliance Management Software Solut...
APM Benefits Summit 2017 - From ambition to delivery: Don't just do something...
APM Benefits Summit 2017 - From ambition to delivery: Don't just do something...
Working together: The Investigation process
Working together: The Investigation process
Puad 5340 d 01 module 4 lecture
Puad 5340 d 01 module 4 lecture
2019 06-19 convince customerspartnersboard gdpr-compliant
2019 06-19 convince customerspartnersboard gdpr-compliant
Officer Essentials
Officer Essentials
Ethical Practices & Legal Compliance - Cornerstones of Startup Governance.pdf
Ethical Practices & Legal Compliance - Cornerstones of Startup Governance.pdf
Inside Bitcoins_Shapiro
Inside Bitcoins_Shapiro
Workplace Investigations (Series: Protecting Your Employee Assets)
Workplace Investigations (Series: Protecting Your Employee Assets)
IAG (London) Private Equity Fund Administration 2016
IAG (London) Private Equity Fund Administration 2016
Evidencing policies and good governance
Evidencing policies and good governance
Proactive Internal Auditing (QMMI) - April 2023.pptx
Proactive Internal Auditing (QMMI) - April 2023.pptx
More from International Federation of Accountants
Closing Remarks International Women's Day 2024
Closing Remarks International Women's Day 2024
International Federation of Accountants
IFAC Principios revisados de Gobierno Corporativo del G20 y de la OCDE
IFAC Principios revisados de Gobierno Corporativo del G20 y de la OCDE
International Federation of Accountants
IFAC Presentación IGEP sobre OCDE-G20, Febrero 2024
IFAC Presentación IGEP sobre OCDE-G20, Febrero 2024
International Federation of Accountants
Preparing for High Quality Sustainability assurance Engagements
Preparing for High Quality Sustainability assurance Engagements
International Federation of Accountants
Otros pronunciamientos: Información financiera según la base contable de efec...
Otros pronunciamientos: Información financiera según la base contable de efec...
International Federation of Accountants
Otros pronunciamientos: Guías de Prácticas Recomendadas
Otros pronunciamientos: Guías de Prácticas Recomendadas
International Federation of Accountants
Otros pronunciamientos: Marco conceptual
Otros pronunciamientos: Marco conceptual
International Federation of Accountants
Adopción por primera vez de las NICSP de base de devengo
Adopción por primera vez de las NICSP de base de devengo
International Federation of Accountants
Moneda Extranjera
Moneda Extranjera
International Federation of Accountants
Presentación de la información presupuestaria
Presentación de la información presupuestaria
International Federation of Accountants
Revelaciones de partes relacionadas
Revelaciones de partes relacionadas
International Federation of Accountants
Estado de Flujos de Efectivo
Estado de Flujos de Efectivo
International Federation of Accountants
Presentación de los Estados Financieros Estados de situación financiera, rend...
Presentación de los Estados Financieros Estados de situación financiera, rend...
International Federation of Accountants
Combinaciones del sector público
Combinaciones del sector público
International Federation of Accountants
Consolidación
Consolidación
International Federation of Accountants
Instrumentos financieros – Revelaciones
Instrumentos financieros – Revelaciones
International Federation of Accountants
Instrumentos financieros – Cobertura y derivados
Instrumentos financieros – Cobertura y derivados
International Federation of Accountants
Instrumentos financieros – Conceptos básicos
Instrumentos financieros – Conceptos básicos
International Federation of Accountants
Instrumentos financieros – Revelaciones
Instrumentos financieros – Revelaciones
International Federation of Accountants
Instrumentos financieros – Coberturas y derivados
Instrumentos financieros – Coberturas y derivados
International Federation of Accountants
More from International Federation of Accountants
(20)
Closing Remarks International Women's Day 2024
Closing Remarks International Women's Day 2024
IFAC Principios revisados de Gobierno Corporativo del G20 y de la OCDE
IFAC Principios revisados de Gobierno Corporativo del G20 y de la OCDE
IFAC Presentación IGEP sobre OCDE-G20, Febrero 2024
IFAC Presentación IGEP sobre OCDE-G20, Febrero 2024
Preparing for High Quality Sustainability assurance Engagements
Preparing for High Quality Sustainability assurance Engagements
Otros pronunciamientos: Información financiera según la base contable de efec...
Otros pronunciamientos: Información financiera según la base contable de efec...
Otros pronunciamientos: Guías de Prácticas Recomendadas
Otros pronunciamientos: Guías de Prácticas Recomendadas
Otros pronunciamientos: Marco conceptual
Otros pronunciamientos: Marco conceptual
Adopción por primera vez de las NICSP de base de devengo
Adopción por primera vez de las NICSP de base de devengo
Moneda Extranjera
Moneda Extranjera
Presentación de la información presupuestaria
Presentación de la información presupuestaria
Revelaciones de partes relacionadas
Revelaciones de partes relacionadas
Estado de Flujos de Efectivo
Estado de Flujos de Efectivo
Presentación de los Estados Financieros Estados de situación financiera, rend...
Presentación de los Estados Financieros Estados de situación financiera, rend...
Combinaciones del sector público
Combinaciones del sector público
Consolidación
Consolidación
Instrumentos financieros – Revelaciones
Instrumentos financieros – Revelaciones
Instrumentos financieros – Cobertura y derivados
Instrumentos financieros – Cobertura y derivados
Instrumentos financieros – Conceptos básicos
Instrumentos financieros – Conceptos básicos
Instrumentos financieros – Revelaciones
Instrumentos financieros – Revelaciones
Instrumentos financieros – Coberturas y derivados
Instrumentos financieros – Coberturas y derivados
Recently uploaded
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
Aggregage
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
IlamathiKannappan
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
anilsa9823
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Tina Ji
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
divyansh0kumar0
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
P&CO
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
seri bangash
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
Neil Kimberley
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
noida100girls
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
Paul Menig
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
Call Girls in Delhi
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Shawn Pang
Progress Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
Holger Mueller
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Ethan lee
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
Renandantas16
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Dipal Arora
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
discovermytutordmt
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
Roland Driesen
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
KeppelCorporation
Recently uploaded
(20)
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Progress Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
IFAC-ACCA Investigation and Discipline Systems workshop
1.
© ACCA Public ACCA Professional
Conduct and Disciplinary Insights
2.
© ACCA Public ▪
Joined in October 2020 as ACCA’s Director, Professional Conduct ▪ Experienced solicitor with a Master of Laws and strong expertise in corporate compliance, risk management and in managing key relationships with regulatory and legal stakeholders. Joe joined ACCA from Pay.UK, the retail payments authority, where she was General Counsel ▪ Responsible for the delivery of ACCA’s disciplinary processes. Focused on delivering an efficient and effective service that is fair and transparent protecting the public interest in a way that is balanced and proportionate to our members interests Joe Johnson Director, Professional Conduct
3.
© ACCA Public
4.
© ACCA Public Contributing
to global standard setting and compliance • Through our representation on IFAC standard setting boards and advisory groups and our many global partnerships. • Supporting our partners to use and implement global guidance and good practice.
5.
© ACCA Public Examples
include: ▪ Externally funded development projects – for example in Myanmar and Rwanda through the UK DFID funded IFAC Capacity Building programme. ▪ Sponsoring and supporting partners in their journey to meet international standards and achieve IFAC membership – recently Vietnam and UAE. Practical support to other professional bodies globally and to support compliance with international standards.
6.
© ACCA Public The
UN SDGs In 2015, the United Nations launched 17 Sustainable Development Goals (SDGs) to end poverty, fight inequality and injustice and tackle climate change by 2030. ▪
7.
© ACCA Public
8.
© ACCA Public ‘IFAC
member bodies shall identify and undertake actions to have a just and effective investigative and disciplinary system in place for their members’ Para 10, Statement of Membership Obligations, Final Pronouncement November 2012
9.
© ACCA Public Underlying principles ▪
Public interest ▪ Proportionate ▪ Fair and transparent ▪ Independence and impartiality
10.
© ACCA Public Public interest ▪
Protection of the public ▪ Maintenance of public confidence in the profession ▪ Declaring and upholding proper standards of conduct in the profession
11.
© ACCA Public Proportionate ▪
Only intervene when necessary ▪ Outcomes should be appropriate to the risk posed and not unduly penal ▪ Costs identified and minimised ▪ Action must be balanced
12.
© ACCA Public Fair
and transparent ▪ Documented processes ▪ Principles of natural justice ▪ Consistent ▪ Accountable ▪ Well respected and credible
13.
© ACCA Public Independence and impartiality ▪
Separation of decision making ▪ Conflicts of interest ▪ Bias and apparent bias
14.
© ACCA Public “just
& effective investigative & disciplinary service” Operational and Other Considerations
15.
© ACCA Public Identify
and undertake actions ▪ Determine the process ▪ Structure ▪ Documentation ▪ Practical implementation ▪ Resourcing ▪ Regulatory influences
16.
© ACCA Public Documentation ▪
Rules and regulations ▪ Guidance ▪ Processes and procedures ▪ Templates ▪ Correspondence ▪ Storage
17.
© ACCA Public Rules
and regulations ▪ Framework ▪ Content ▪ Changes ▪ Version control
18.
© ACCA Public Guidance ▪
Should be your friend! ▪ Make your rules and regulations accessible ▪ Provide an understanding of your processes ▪ Be relevant and easily understood ▪ Identify your audience ▪ Use simple and plain language
19.
© ACCA Public Processes
and procedures ▪ Work on an end-to-end basis ▪ Identify different tasks and how they inter-link ▪ Be simple, make them easy to follow ▪ Be practical – check that they can be implemented ▪ Ensure colleagues are properly trained ▪ Review them periodically ▪ Update them when lessons are learned
20.
© ACCA Public Templates ▪
Identify documents that you will re-use on a case-by-case basis (eg file opening/closing) ▪ Consider the format ▪ Decide what information is needed ▪ Think about your audience ▪ Make the template easy to use ▪ Identify any practical considerations (eg links needed for reporting, technical considerations etc)
21.
© ACCA Public Correspondence ▪
Identify correspondence that you will use for each case (eg file opening letter) ▪ How will it be sent? ▪ What does it need to include? ▪ Is it easily understood? ▪ Think about tone of voice
22.
© ACCA Public Storage ▪
Consistency – use storage protocols ▪ Access considerations ▪ Confidentiality and security ▪ Retention ▪ Case management systems – do they help? ▪ Regulatory ▪ Data protection and privacy ▪ Local laws
23.
© ACCA Public Investigative
& Disciplinary Process Independent Assessment Case progression Hearing Complaint Information Assessment Investigation
24.
© ACCA Public Assessment ▪
Origin and identification of complaints ▪ What complaints to investigate ▪ Overview of investigations and disciplinary framework ▪ Other considerations ▪ Challenges that might come up during an investigation
25.
© ACCA Public Investigations ▪
Identification of all potentially relevant issues ▪ Obtain and preserve all relevant evidence/documentation as far as possible ▪ Due process and disclosure ▪ Objective analysis of all material gathered ▪ Decision as to next steps (including outcomes if appropriate) ▪ Clear well-reasoned decision ▪ Independent check point
26.
© ACCA Public Hearings ▪
Fair and public ▪ Held within a reasonable time ▪ Conflicts and bias ▪ Venue – remote or in person? ▪ Independence of decision making ▪ Sanctions ▪ Public decision and reasons
27.
© ACCA Public Member’s
rights ▪ Understand the case against them ▪ Be present ▪ Be represented (but not to be provided with representation) ▪ Provided with interpreter ▪ To cross examine ▪ Call witnesses ▪ Be given an explanation of how the decision was reached ▪ Appeal
28.
© ACCA Public Other
considerations ▪ Interim orders ▪ Parallel proceedings ▪ Health concerns ▪ Notifications – internal and external ▪ Management oversight ▪ Complaints about your handling of a complaint or investigation ▪ High profile, reputational and other risks
29.
© ACCA Public Measuring
performance ▪ Accountability ▪ Regulatory influences ▪ Protection of the public interest ▪ Complainant satisfaction ▪ Fairness to all members ▪ Capacity requirements ▪ KPIs
30.
© ACCA Public And
finally… ▪ Underlying principles are key ▪ Embed them in your structure and all that you do ▪ Fair and effective systems take many forms ▪ Be practical ▪ Resource should be focused on highest risk cases ▪ ACCA is here to help!
31.
© ACCA Public Thank
You