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Templates for Technological Marketing



                                  FITT
    – Fostering Interregional Exchange in ICT Technology Transfer –



                                     www.FITT-for-Innovation.eu
    Except where otherwise noted, this work is licensed under a Creative Commons Attribution 3.0 License.
Templates for Technological Marketing


 Within the Commissariat à l’énergie atomique (CEA) specialised in energy, health
  technologies, ICT and defense R&D, the marketing department provides support
  in market research and business development to the research teams. One of its
  missions is the realisation of strategic marketing studies upon request.

 Two templates related to marketing are provided here:

        Specifications for marketing studies, to be drafted jointly by the “Bureau
         d’Etudes Marketing” (BEM) and the laboratory concerned
        Template for ’48 hour flash’ analysis of industrial partner

 Generic case : the templates can be adapted by other technology transfer offices.




                                                                              Partner Logo
2 | 05.01.2009
        April 2011              TemplatesName / Event
                                          for Technological Marketing
Templates for Technological Marketing


 Technological marketing can be defined as “marketing for markets that do not exist
  yet”. The marketing studies analyse the functions of a technology, identify
  applications and potential markets, as well as parts of the market to be explored.
  Innovative technologies coming from the labs are upstream customers’ expectations.
 ‘48h flash” partner analysis gathers data on a company, supporting the lab strategy
  on partnerships for instance.

 Both studies are key elements of CEA’s methodology, delivering a combination a
  business needs ‘pull’ and technology ‘push’.

 Stakeholders involved :
     • laboratory commissioning the study
     • marketing engineers of the BEM performing the study
     • third parties to be interviewed (researchers, experts, industrials)


                                                                              Partner Logo
 3 | 05.01.2009
         April 2011                   TemplatesName / Event
                                                for Technological Marketing
Process of technological marketing studies at
    Pre-study                              CEA

                                   Agreement
                                   •       Definition of the issue, scope of the study
                 Specifications    •       Objectives, expected results, timing, cost                   Template for specifications


                                       Preliminary analysis
                                       •    Value chain, segmentation, legislation
                   Phase 1 :           •    Way to find information
                 Data collection       •    Interview guide, doc of presentation,,….



                                       Interviews
                                       •    Face to face, phone, focus group
    Study




                    Phase 2
                  :interviews


                                       Synthesis and data analysis
                                       •    Minutes of the interviews
                   Phase 3 :           •    Market segmentation
                   Synthesis           •    Demand and offer analysis
                                       •    Recommendations
    Post-study




                                       After the study
                                       •    Satisfaction questionnaire directly after the presentation of the study and also 4 months later
                 Follow up and         •    Letters to the interviewed TTO thanks them
                  satisfaction         •    Follow up of the contacts and of the action plan decided
                                                                                                                                              Partner Logo
4 | 05.01.2009
        April 2011                                        TemplatesName / Event
                                                                    for Technological Marketing
                                                                                                                                                 4
Template for marketing study specifications (1)



    Marketing study « XXX »                                                            Objective: detailed analysis
            Date:                                                                       of a technology to identify
            Objet: Marketing Study                                                    applications/potential markets
            From: Marketing manager                                                      and foster the transfer.
            To: Laboratory commissioning the study
                                                                                      31 studies performed by CEA
                                                                                              BEM in 2008

    1.    CONTEXT OF THE STUDY
            1)   The market of …
            2)   Stakes for the research organisation …
            3)   Project team
                 Pilot laboratory and associate labs, names of the persons involved



    2.    OBJECTIVE OF THE STUDY




                                                                                                           Partner Logo
5 | 05.01.2009
        April 2011                            TemplatesName / Event
                                                        for Technological Marketing
Template for marketing study specifications (2)

     3.   METHODOLOGY AND DELIVERABLES
           1)    Phase 1 : analysis
         Launch:
         Duration:
         Realisation:
         Supervision:
         This phase of the study will target/help to….
         Deliverables:
           -     List of stakeholders to contact during phase 2
           -     Interview guide
           -     Presentation for the stakeholders interviewed in phase 2
           -     X

           2)    Phase 2 : field work
         Duration:
         Realisation:
         Supervision:
         Deliverables:
           -     Regularly communicate the information gathered from industrials
           -     Minutes of the interviews
           -     Meeting when 2/3 of the interviews is completed
           -     X

           2)      Phase 3 : synthesis
         Duration:
         Realisation:
         Supervision:
         This final phase of the study will target/help to….
         Deliverables:
           -      Final presentation of the results and conclusions of the study
           -      Final report (PowerPoint format)
                                                                                             Partner Logo
6 | 05.01.2009
        April 2011                                   TemplatesName / Event
                                                               for Technological Marketing
Template for marketing study specifications (3)


   4.    MEANS AND TIMING
          1)    Planning
        Duration:
        Realisation:
        Supervision:
        Launch date:
        End date:

           2)   Costs




                                                                         Partner Logo
7 | 05.01.2009
        April 2011               TemplatesName / Event
                                           for Technological Marketing
Template for partner analysis (1)

                                                                                          Objective: data collection on
        Partner information [Insert name of the company]
                                                                                           a company to support the
                Date:
                Person/ Unit ordering the analysis:
                                                                                         commercial actions of the labs
                Realisation:                                                             59 partner analysis performed
                Diffusion:                                                                   by CEA BEM in 2008

       SIREN number (French registration code for
       companies)
       Address

       Phone number

       Fax

       Stock exchange quotation/ cotation en bourse

       Legal status/ forme juridique

       Capital stock/ capital social

       Board chairman/ président du CA

       2009 workforce/ effectif

       2009 turnover/ chiffre d’affaires

                                                                                                             Partner Logo
8 | 05.01.2009
        April 2011                               TemplatesName / Event
                                                           for Technological Marketing
Template for partner analysis (2)


 Website of the company:


 1.    CONTEXT
 The company X is interacting with the [own research organisation] within the framework of… in order to….



 2.    COMPANY HISTORY
 Source:



 3.    FINANCIAL ORGANISATION
         1)    Leaders

                         Name                                           Title




 Source:


                                                                                                            Partner Logo
9 | 05.01.2009
        April 2011                           TemplatesName / Event
                                                       for Technological Marketing
Template for partner analysis (3)


         2)    Shareholding

                       Name                                     %




 Source:

         3)    Subsidiaries


                       Name                                    Country




 Source:




                                                                             Partner Logo
10 | 05.01.2009
        April 2011                   TemplatesName / Event
                                               for Technological Marketing
Template for partner analysis (4)


 4)    ORGANISATION AND ACTIVITIES
         1)    Organisation (division, business unit etc.)
 Schema:
 Source:
         2)    Presentation of the activity/ products
 Products:
 Services:
 The turnover is distributed among the business units for year X, as follows:
 Source:


 5.    POSITIONING ON THE MARKET
         1)    Clients
 Source:
         2)    Partnerships
 Industrial partners:
 R&D partners:
 Source:
 Competition/ market shares:

              Global positioning
         Source:
              Positioning of the main products
         Source:


                                                                                          Partner Logo
11 | 05.01.2009
        April 2011                                TemplatesName / Event
                                                            for Technological Marketing
Template for partner analysis (6)


         3)    Geographical repartition of main indicators

              Geographical repartition of turnover
         Source
              Geographical repartition of workforce
         Source
              Geographical repartition of the production zones
         Source



         4)    R&D investments

              R&D investments
         Source
              Geographical repartition of R&D
         Source


         5)    Strategy

         5)    Memorable facts


 6)    CONCLUSION

                                                                                         Partner Logo
12 | 05.01.2009
        April 2011                               TemplatesName / Event
                                                           for Technological Marketing
Templates for technological marketing:
                           tested by Imperial College Business School (ICBS)


Context :
      The IE&D program is part of an MBA course. Students embark on a live entrepreneurial
       journey and investigate the commercial potential of their own idea or one being
       developed by Imperial Innovations or Innovations Royal College of Art

Difference in context:
      IE&D: pedagogical context

Objective: value the IPR of the IE&D projects

Modification of the practice needed before testing:
      The calendar of the IE&D program does not allow to conduct a full market research by
       the students and no budget is available to outsource their market research
      The coaches compared the templates for technological marketing with the approach
       normally used during the workshops to conduct entrepreneurial market research



                                                                                        Partner Logo
 13 | 05.01.2009
         April 2011                 TemplatesName / Event
                                              for Technological Marketing
Lessons learned


Remarks after testing:
        The approach used in the templates of marketing are very comparable to the approach
         used by ICBS
        The fact that a similar approach is used in ICBS adds to the validity of the approach
         explained in the templates for technological marketing
        Making use of a specialized external agency/specific department is beneficial for
         following reasons:
                        Experienced in this type of market research
                        Fine-tuned method
                        Access to network

Suggested Changes: it would be useful to include following topics in analysis:
        Business model as a function of value chain and appropriability
        Integrate in-market testing aspect (prototype and user centric design)

                                                                                             Partner Logo
14 | 05.01.2009
        April 2011                           TemplatesName / Event
                                                       for Technological Marketing
Suggested Readings


 Links to code book
Technological marketing; Innovation marketing, Strategic marketing, Marketing study, Technology positioning
Company profile/ analysis


 Link to related websites
http://www.cea.fr/english_portal




                                                                                                     Partner Logo
 15 | 05.01.2009
         April 2011                      TemplatesName / Event
                                                   for Technological Marketing

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FITT Toolbox: Templates for Technological Marketing

  • 1. Templates for Technological Marketing FITT – Fostering Interregional Exchange in ICT Technology Transfer – www.FITT-for-Innovation.eu Except where otherwise noted, this work is licensed under a Creative Commons Attribution 3.0 License.
  • 2. Templates for Technological Marketing  Within the Commissariat à l’énergie atomique (CEA) specialised in energy, health technologies, ICT and defense R&D, the marketing department provides support in market research and business development to the research teams. One of its missions is the realisation of strategic marketing studies upon request.  Two templates related to marketing are provided here:  Specifications for marketing studies, to be drafted jointly by the “Bureau d’Etudes Marketing” (BEM) and the laboratory concerned  Template for ’48 hour flash’ analysis of industrial partner  Generic case : the templates can be adapted by other technology transfer offices. Partner Logo 2 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 3. Templates for Technological Marketing  Technological marketing can be defined as “marketing for markets that do not exist yet”. The marketing studies analyse the functions of a technology, identify applications and potential markets, as well as parts of the market to be explored. Innovative technologies coming from the labs are upstream customers’ expectations.  ‘48h flash” partner analysis gathers data on a company, supporting the lab strategy on partnerships for instance.  Both studies are key elements of CEA’s methodology, delivering a combination a business needs ‘pull’ and technology ‘push’.  Stakeholders involved : • laboratory commissioning the study • marketing engineers of the BEM performing the study • third parties to be interviewed (researchers, experts, industrials) Partner Logo 3 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 4. Process of technological marketing studies at Pre-study CEA Agreement • Definition of the issue, scope of the study Specifications • Objectives, expected results, timing, cost Template for specifications Preliminary analysis • Value chain, segmentation, legislation Phase 1 : • Way to find information Data collection • Interview guide, doc of presentation,,…. Interviews • Face to face, phone, focus group Study Phase 2 :interviews Synthesis and data analysis • Minutes of the interviews Phase 3 : • Market segmentation Synthesis • Demand and offer analysis • Recommendations Post-study After the study • Satisfaction questionnaire directly after the presentation of the study and also 4 months later Follow up and • Letters to the interviewed TTO thanks them satisfaction • Follow up of the contacts and of the action plan decided Partner Logo 4 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing 4
  • 5. Template for marketing study specifications (1) Marketing study « XXX » Objective: detailed analysis Date: of a technology to identify Objet: Marketing Study applications/potential markets From: Marketing manager and foster the transfer. To: Laboratory commissioning the study 31 studies performed by CEA BEM in 2008 1. CONTEXT OF THE STUDY 1) The market of … 2) Stakes for the research organisation … 3) Project team Pilot laboratory and associate labs, names of the persons involved 2. OBJECTIVE OF THE STUDY Partner Logo 5 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 6. Template for marketing study specifications (2) 3. METHODOLOGY AND DELIVERABLES 1) Phase 1 : analysis  Launch:  Duration:  Realisation:  Supervision:  This phase of the study will target/help to….  Deliverables: - List of stakeholders to contact during phase 2 - Interview guide - Presentation for the stakeholders interviewed in phase 2 - X 2) Phase 2 : field work  Duration:  Realisation:  Supervision:  Deliverables: - Regularly communicate the information gathered from industrials - Minutes of the interviews - Meeting when 2/3 of the interviews is completed - X 2) Phase 3 : synthesis  Duration:  Realisation:  Supervision:  This final phase of the study will target/help to….  Deliverables: - Final presentation of the results and conclusions of the study - Final report (PowerPoint format) Partner Logo 6 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 7. Template for marketing study specifications (3) 4. MEANS AND TIMING 1) Planning  Duration:  Realisation:  Supervision:  Launch date:  End date: 2) Costs Partner Logo 7 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 8. Template for partner analysis (1) Objective: data collection on Partner information [Insert name of the company] a company to support the Date: Person/ Unit ordering the analysis: commercial actions of the labs Realisation: 59 partner analysis performed Diffusion: by CEA BEM in 2008 SIREN number (French registration code for companies) Address Phone number Fax Stock exchange quotation/ cotation en bourse Legal status/ forme juridique Capital stock/ capital social Board chairman/ président du CA 2009 workforce/ effectif 2009 turnover/ chiffre d’affaires Partner Logo 8 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 9. Template for partner analysis (2) Website of the company: 1. CONTEXT The company X is interacting with the [own research organisation] within the framework of… in order to…. 2. COMPANY HISTORY Source: 3. FINANCIAL ORGANISATION 1) Leaders Name Title Source: Partner Logo 9 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 10. Template for partner analysis (3) 2) Shareholding Name % Source: 3) Subsidiaries Name Country Source: Partner Logo 10 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 11. Template for partner analysis (4) 4) ORGANISATION AND ACTIVITIES 1) Organisation (division, business unit etc.) Schema: Source: 2) Presentation of the activity/ products Products: Services: The turnover is distributed among the business units for year X, as follows: Source: 5. POSITIONING ON THE MARKET 1) Clients Source: 2) Partnerships Industrial partners: R&D partners: Source: Competition/ market shares:  Global positioning Source:  Positioning of the main products Source: Partner Logo 11 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 12. Template for partner analysis (6) 3) Geographical repartition of main indicators  Geographical repartition of turnover Source  Geographical repartition of workforce Source  Geographical repartition of the production zones Source 4) R&D investments  R&D investments Source  Geographical repartition of R&D Source 5) Strategy 5) Memorable facts 6) CONCLUSION Partner Logo 12 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 13. Templates for technological marketing: tested by Imperial College Business School (ICBS) Context :  The IE&D program is part of an MBA course. Students embark on a live entrepreneurial journey and investigate the commercial potential of their own idea or one being developed by Imperial Innovations or Innovations Royal College of Art Difference in context:  IE&D: pedagogical context Objective: value the IPR of the IE&D projects Modification of the practice needed before testing:  The calendar of the IE&D program does not allow to conduct a full market research by the students and no budget is available to outsource their market research  The coaches compared the templates for technological marketing with the approach normally used during the workshops to conduct entrepreneurial market research Partner Logo 13 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 14. Lessons learned Remarks after testing:  The approach used in the templates of marketing are very comparable to the approach used by ICBS  The fact that a similar approach is used in ICBS adds to the validity of the approach explained in the templates for technological marketing  Making use of a specialized external agency/specific department is beneficial for following reasons:  Experienced in this type of market research  Fine-tuned method  Access to network Suggested Changes: it would be useful to include following topics in analysis:  Business model as a function of value chain and appropriability  Integrate in-market testing aspect (prototype and user centric design) Partner Logo 14 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing
  • 15. Suggested Readings  Links to code book Technological marketing; Innovation marketing, Strategic marketing, Marketing study, Technology positioning Company profile/ analysis  Link to related websites http://www.cea.fr/english_portal Partner Logo 15 | 05.01.2009 April 2011 TemplatesName / Event for Technological Marketing