Are Your Insurance Brokers and Agents Prepared for Healthcare Reform? Keep your sales representatives current on healthcare reform, product portfolio solutions, and plan pricing by leveraging these training success factors. http://www.icfi.com/markets/health/campaigns/health-training

1. 5 WAYS TO INNOVATE YOUR
HEALTHCARE TRAINING
Focus on Your Learner
Your learner is at the center of
everything. Understand them and
shape their experience based on
science and measurement.
Make It Social
Ensure your training solutions are “Always
On" and connected to all media sources.
Evaluate connectivity strategies and
embed learning into daily living.
WORKFORCE DEMOGRAPHICS IN 2022
CHALLENGES
GEN Y and
GEN X/Millennials
63%
Baby Boomers
26%
Designing for Evolving Demographics
New Technology Adoption
Increased Speed of Content Development and Delivery
Generating Personalized and Engaging Learning Experiences
Understanding How to Use Data to Evolve Training Programs
ADVICE
Integrate Teams
Building teams with expertise across a variety
of domains (ISD, engineering, subject matter,
research, game/sim design, program
management) is key to success.
Be Agile
Identify and analyze new information quickly to
determine its relevancy and the impact it may
have on existing content.
Measure and Revise
Recent advances in social analytics, "big data",
and intelligent tutoring generate information
that can be leveraged to tailor the learning
experience to individual preferences.
Invest Wisely
Although new technologies, including
gaming, can be fun and engaging,
understanding and applying core ISD
principles is a key ingredient to success.
For more info, visit icfi.com
GEN Z
11%
Source: Taken from Bureau of Labor Statistics, U.S. Department of Labor; TED:
The Economics Daily blog post “Share of labor force projected to rise for people
age 55 and over and fall for younger age groups” (dated 1/24/14)
http://www.bls.gov/opub/ted/2014/ted_20140124.htm
#
Producing learning solutions “at speed” – with
massive and constant change – requires methods
of revising and updating content quickly with
“extreme” QA at minimal cost.
Different generations often have different
learning preferences and those preferences
can impact the acceptance of technology
for learning.
Get Your Game On
Engage your trainee through fun, interactive,
and unique learning experiences.
Let the Data Do the Driving
Leverage data, metrics, and social analysis
to evolve your training strategies. Deliver On Demand
Incorporate the latest technologies like
cloud computing to deliver timely content
updates and on-demand training access.
ICF INTERNATIONAL