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WEB PRESENCE ANALYTICS
FOR AGENCIES & BRANDS
The Business of Digital
“The Media Landscape is Shifting”
Krista LaRiviere
Cofounder & CEO, gShift
Director, SEMPO.org
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
1.  Trends
2.  The Collision, The Content, The Client
3.  Discoverability, Data
4.  Distribution
5.  Amplification
6.  Measurement
Let’s Talk About…
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
gShift helps marketers
create smarter content.
We enhance content
marketing discoverability in
search and social.
We have proprietary
engagement & performance
metrics to prove it.
gShift’s Software
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
gShi%	
  lives	
  at	
  the	
  data	
  
intersec1on	
  of	
  	
  
Content	
  Marke1ng,	
  Influencer	
  
Marke1ng	
  &	
  SEO.	
  	
  
Social	
  Influencers	
  are	
  now	
  the	
  distribu>on	
  
channels	
  of	
  brand	
  content.	
  
Content
Marketing
Social
Media
Brands	
  are	
  demanding	
  measured	
  results	
  of	
  
their	
  investments	
  into	
  content	
  crea>on.	
  
Unique	
  content-­‐level	
  data	
  across	
  an	
  en>re	
  web	
  
presence	
  including	
  influencer	
  analy>cs	
  for	
  
decision	
  making	
  and	
  repor>ng.	
  
Search	
  engine	
  op>miza>on	
  is	
  about	
  brand	
  
discovery	
  by	
  keyword	
  &	
  content.	
  
SEO	
  
Influencer	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
kontextURLs – The World’s Smartest URL
Track engagement of off-site and
offline content by channel and
influencer.
Vanity short URL.
Conversion pathways.
Deep content engagement
analytics from social combined
with all your SEO data to prove
content marketing investment.
SaaS platform collects and stores
billions of content-level data
points from search and social.
We do this for 10,000+ brands
and 6,000+ users in 22 countries.
We transform big data into
insights with intelligence for
decision making.
Analytics informs the content
marketing workflow process
helping content marketers create
smarter content and prove
engagement & performance of
that content investment.
gShift’s Software
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
#6:	
  Discovered	
  
#5:	
  Dominate	
  
#4:	
  Difference	
  
#3:	
  Delivered	
  
#2:	
  Decisions	
  
#1:	
  Data	
  
The Six D’s To Digital Discoverability
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Digital Marketers Grapple with ROI
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Behaviour	
  &	
  Technology	
  
	
  
	
  
“Where	
  should	
  I	
  place	
  my	
  ad?”	
  	
  
	
  
to	
  	
  
	
  
“How	
  do	
  I	
  deliver	
  extraordinary	
  
branded	
  moments?”	
  	
  
The Media Landscape is Shifting
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
	
  
	
  
	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Not	
  CRM.	
  Now	
  it’s	
  CMT	
  	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Not	
  CRM.	
  Now	
  it’s	
  CMT	
  	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Mobile Has Gone
Mainstream
GSM	
  Associa>on,	
  Oct	
  7,	
  2014	
  
7.2	
  billion	
  people	
  and	
  devices	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
What is this all about, really?
“It’s	
  about	
  the	
  long-­‐term	
  process	
  of	
  enhancing	
  both	
  the	
  brand's	
  
web	
  presence	
  asset	
  and	
  the	
  opportunity	
  for	
  discoverability	
  in	
  
search	
  and	
  social,	
  throughout	
  the	
  prospect's	
  buying	
  cycle	
  and	
  
across	
  any	
  device.”	
  
	
  
	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  -­‐	
  Krista	
  
	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
-  Complete digital chaos
-  Media landscape shifting
-  Digital landscape shifting
-  Customer in control
-  Massive responsibility
What do you do? What do you
focus on?
1.  Content
2.  Distribution
3.  Measurement
4.  Collaborate
	
  
	
  
	
  
The	
  Perfect	
  Storm	
  
CONTENT
IS THE
KINGPIN “The most important
opportunity is content
as this pervades all the
digital media that we
are using to reach our
audiences.”
Adobe/EConsultancy
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
33
Brands are experiencing disruptive
change with 67% of a customer’s
digital interaction with brand
content is off-site.
aware	
  
eval	
  
buy	
  
aware	
  
buy	
  
buy	
  
discover	
  
advocate	
  
discover	
  
aware	
  
eval	
  
discover	
  
inform	
  
inform	
  
inform	
  
eval	
  
eval	
  
eval	
  
aware	
   inform	
  
advocate	
  
aware	
  
eval	
  
discover	
  
eval	
  
eval	
  
advocate	
  
advocate	
  
eval	
  
buy	
  
advocate	
  
discover	
  
34
reality
Buyers control their
own journey 67% of
the journey is off-site
Content
Marketing
Social
Media
,	
  Paid	
  Media	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Influencers,	
  	
  
36
With	
  gShi0…	
  
Content	
  
Search	
   Social	
  
•  Content	
  Performance	
  
Cloud	
  captures	
  
-­‐  Content	
  consumed	
  
-­‐  Context	
  
-­‐  compe>>ve	
  insight	
  
-­‐  Engagement	
  journey	
  
•  Informing	
  Paid	
  Ads	
  
Email	
  Off-­‐Line	
  
Content	
  Performance	
  Cloud	
  
Compe11ve	
  	
  |	
  Content	
  |	
  Context	
  |	
  Engagement	
  
Informed	
  Paid	
  Adver1sing	
  (what	
  works)	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
SEO & INFLUENCER MARKETING
	
  
-­‐  Using	
  keywords	
  to	
  find	
  influencers	
  
-­‐  Understand	
  audience	
  profiles	
  by	
  
demographics.	
  
-­‐  Local	
  influencer	
  marke>ng	
  
-­‐  Who’s	
  talking	
  about	
  “smart	
  water”	
  
and	
  related	
  topics.	
  
-­‐  Lesser	
  known	
  influencers	
  who	
  can	
  
aggregately	
  expand	
  your	
  poten>al	
  
audience	
  reach.	
  	
  
-­‐  Managing	
  and	
  paying	
  influencers.	
  
-­‐  Tracking	
  their	
  impact	
  through	
  the	
  
funnel.	
  
-­‐  Final	
  repor>ng.	
  
	
  
	
  
Content
Marketing
Social
Media
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
SEO & INFLUENCER MARKETING
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
SEO & INFLUENCER MARKETING
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Data:	
  Tomoson	
  	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Influencer	
  Analy1cs	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Influencer	
  Analy1cs	
  
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Influencer	
  Analy1cs	
  
45
Unified Reporting & Analytics Dashboard
Content
Marketing
Social
Media
SEO	
   Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Native Advertising is
the natural bridge
between Owned,
Earned and Paid
Content.
Amplify through paid
or kick start a
campaign.
Content
Marketing
Social
Media
Influencer	
  
Amplifica1on	
  
@KristaLaRiviere	
  	
  @gShi0Labs	
  	
  #WhatTheShi0	
  
Focus on:
1.  Content
2.  Distribution
3.  Measurement
4.  Collaborate
	
  
	
  
	
  
The	
  Perfect	
  Opportunity	
  

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