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A (surprisingly?) successful eBook
story
Hugh Murphy
Senior Librarian,
Collection Management Services
NUI Maynooth
hugh.murphy@nuim.ie
I will be talking about this...
I will not be talking about this
Nice story / Hard questions
• WHAT WE DID

• DID IT WORK?

• WHY WE DID IT

• WHATS THE GAIN?

• HOW WE DID IT

• WHATS THE COST?

• HOW IT WENT

• WHY DID IT WORK?!
WHAT WE DID
• Two programmes
• Two loan periods
• Two different aims
WHY WE DID IT
• Tipping point
• Proof of concept?
• Because we could / should?
It’s easy to get carried away..
“By the turn of the century, paper will satisfy less
than 5 percent of the total commerce in
information. Although education and
entertainment have their own migratory
paths and rates, the objective will be the
same: paper is going to be replaced with
electronic media”
(Kounta, J. (1992). Tomorrow’s libraries: More than a modular
telephone jack, less than a complete revolution - Perspectives
of a provocateur. Library Hi-Tech, 10(4), 39-50.
1992, p. 39)
…but haven't we reached tipping
point?
WHY WE DID IT
• Tipping point
• Proof of concept?
• Because we could / should?
HOW WE DID IT (1)
HOW WE DID IT (2)
[NUTS AND BOLTS]
• 10 kindles for general, 10 for English
• Library Staff usage
• Free general books
• List of titles submitted to Library
• Incentivised in pilot – no fees
• Catalogue records
HOW IT WENT
•
•
•
•
•

c100 titles uploaded
Time consuming
Licensing restrictions
Security restrictions
Strong marketing campaign
DID IT WORK
•
•
•
•

Validated our communication model
90% ‘satisfied’ or ‘very satisfied’
94% would borrow again
Repeat and increased business from
academics
• Devices always on loan
WHAT’S THE GAIN?
• Give users what [we think]
they want
• Increased traction with
academic departments
• Staff views on technology
opened up and
challenged
• Library seen as innovative
WHAT’S THE COST?
•
•
•
•

Time
Labour
Financial
Creates unsustainable
demand?

• Senior Librarian gets
murdered in his sleep..
WHY DID IT WORK?
•
•
•
•
•
•

Inherent merits of Kindle
Appropriate ‘intermediary’ step
Obvious benefits
Support of academic colleagues
Enthusiasm of staff
Just got lucky?
Thank you!
Go raibh maith agat!
hugh.murphy@nuim.ie
@hughtweet

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A (surprisingly?) successful e-book story

  • 1. A (surprisingly?) successful eBook story Hugh Murphy Senior Librarian, Collection Management Services NUI Maynooth hugh.murphy@nuim.ie
  • 2. I will be talking about this...
  • 3. I will not be talking about this
  • 4. Nice story / Hard questions • WHAT WE DID • DID IT WORK? • WHY WE DID IT • WHATS THE GAIN? • HOW WE DID IT • WHATS THE COST? • HOW IT WENT • WHY DID IT WORK?!
  • 5. WHAT WE DID • Two programmes • Two loan periods • Two different aims
  • 6. WHY WE DID IT • Tipping point • Proof of concept? • Because we could / should?
  • 7. It’s easy to get carried away.. “By the turn of the century, paper will satisfy less than 5 percent of the total commerce in information. Although education and entertainment have their own migratory paths and rates, the objective will be the same: paper is going to be replaced with electronic media” (Kounta, J. (1992). Tomorrow’s libraries: More than a modular telephone jack, less than a complete revolution - Perspectives of a provocateur. Library Hi-Tech, 10(4), 39-50. 1992, p. 39)
  • 8. …but haven't we reached tipping point?
  • 9. WHY WE DID IT • Tipping point • Proof of concept? • Because we could / should?
  • 10. HOW WE DID IT (1)
  • 11. HOW WE DID IT (2) [NUTS AND BOLTS] • 10 kindles for general, 10 for English • Library Staff usage • Free general books • List of titles submitted to Library • Incentivised in pilot – no fees • Catalogue records
  • 12. HOW IT WENT • • • • • c100 titles uploaded Time consuming Licensing restrictions Security restrictions Strong marketing campaign
  • 13. DID IT WORK • • • • Validated our communication model 90% ‘satisfied’ or ‘very satisfied’ 94% would borrow again Repeat and increased business from academics • Devices always on loan
  • 14. WHAT’S THE GAIN? • Give users what [we think] they want • Increased traction with academic departments • Staff views on technology opened up and challenged • Library seen as innovative
  • 15. WHAT’S THE COST? • • • • Time Labour Financial Creates unsustainable demand? • Senior Librarian gets murdered in his sleep..
  • 16. WHY DID IT WORK? • • • • • • Inherent merits of Kindle Appropriate ‘intermediary’ step Obvious benefits Support of academic colleagues Enthusiasm of staff Just got lucky?
  • 17. Thank you! Go raibh maith agat! hugh.murphy@nuim.ie @hughtweet