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120 Awesome Marketing Stats, Charts and Graphs

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120 Awesome Marketing Stats, Charts and Graphs

http://www.HubSpot.com/charts - Over 120 marketing charts and graphs based on original research and data from a variety of sources, including analysis of our 6,500 business customers, surveys with hundreds of businesses responding, and dozens of top-notch publications like MarketingSherpa, eMarketer, Pew Research, McKinsey, and more. To download a free copy of your own, please visit http://hubspot.com/charts

http://www.HubSpot.com/charts - Over 120 marketing charts and graphs based on original research and data from a variety of sources, including analysis of our 6,500 business customers, surveys with hundreds of businesses responding, and dozens of top-notch publications like MarketingSherpa, eMarketer, Pew Research, McKinsey, and more. To download a free copy of your own, please visit http://hubspot.com/charts

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120 Awesome Marketing Stats, Charts and Graphs

  1. MARKETING STATS, CHARTS & GRAPHS
  2. DOWNLOAD THE FULL DATA SET: www.HubSpot.com/Charts
  3. TABLE OF CONTENTS 1 INBOUND VS. OUTBOUND MARKETING……………...3 2 SEARCH ENGINE OPTIMIZATION………………………….23 3 EMAIL MARKETING…………………………………………….42 4 SOCIAL MEDIA………………………………………….…….….54 5 BLOGGING…………………………………………………..……..79 6 FACEBOOK……………………………………….………………..103 7 TWITTER………………………………………………..………....127 8 MOBILE …………………………………………..……………..…155
  4. Inbound VS. Outbound Marketing
  5. Audiences everywhere are tough. They don’t have time to be bored or brow beaten by orthodox, old-fashioned advertising. We need to stop interrupting what people are interested in & be what people are interested in.” CRAIG DAVIS CHIEF CREATIVE OFFICER, WORLDWIDE J. WALTER THOMPSON (WORLD’S 4TH LARGEST AD AGENCY)
  6. FACT The Internet has fundamentally changed the way people find, discover, share, shop, & connect.
  7. >1/3 of the world’s population is on the Internet. SOURCE: ICT FACTS & FIGURES, 2011
  8. ALMOST 8 NEW PEOPLE COME ONTO THE INTERNET EVERY SECOND SOURCE: INTERNETWORLDSTATS.COM, 2012
  9. 79% of online shoppers spend at least 50% of their shopping time researching products. SOURCE: POWERREVIEWS, FEBRUARY 2012
  10. # OF US CITIZENS 300,000,000 200,000,000 # OF US CITIZENS ON THE FTC’S SOURCE: FTC, JULY 2010 “DO NOT CALL” LIST
  11. % OF PEOPLE % DECLINE IN TECH % OF DIRECT MAIL WHO SKIP TV ADS TRADE SHOW NEVER OPENED SPENDING SOURCE: THE GUARDIAN, AUGUST 2010, TSEA.ORG, MARCH 2009, & EPA.GOV, NOVEMBER 2010
  12. FACT Marketers are shifting their budgets away from “interruption” advertising.
  13. 47% will spend more than they did in 2011 42% will spend same 89% of marketers are maintaining or increasing their 11% inbound budgets will spend less than they did in 2011 SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  14. Direct mail is very expensive and ineffective for new leads. Marketing Professional Hardware Technology 11 to 25 Employees
  15. The average budget “THE PORTION OF MY MARKETING BUDGET spent on company blogs & ALLOCATED TO SOCIAL MEDIA & OUR COMPANY social media has nearly BLOG …” tripled in three years. 21% 9% 2009 2011 SOURCE: HUBSPOT STATE OF INBOUND MARKETING REPORT, 2011
  16. Inbound marketing costs 61% LESS per lead than traditional, outbound marketing. SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  17. FACT Inbound marketing is a lot more cost-effective than traditional, outbound marketing.
  18. Inbound converts leads into customers SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  19. Inbound marketing tactics don’t just generate leads. They generate revenue. “OUR COMPANY HAS ACQUIRED A CUSTOMER 62% THROUGH THIS 60% 57% CHANNEL.” 52% 44% 40% 20% 0% Company Blog LinkedIn Facebook Twitter SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  20. Customer acquisition by channel 57% of marketers acquired customers from blogging 44% of marketers acquired customers from Twitter SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  21. Inbound marketing channels cost less than any outbound channel. “THIS LEAD-GEN TACTIC IS BELOW AVERAGE COST.” 60% 52% 45% INBOUND 40% 38% 34% 33% OUTBOUND 28% 19% 20% 0% Blogs Social Media SEO (Organic Direct Mail Telemarketing PPC (Paid Trade Shows Search) Search) SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  22. Outbound marketing costs more. “THIS LEAD-GEN TACTIC IS ABOVE AVERAGE COST.” 46% 40% INBOUND OUTBOUND 26% 26% 25% 20% 14% 14% 10% 0% Trade Shows Direct Mail Telemarketing PPC (Paid SEO (Organic Social Media Blogs Search) Search) SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  23. THE BOTTOM LINE Go inbound or go home.
  24. SEARCH ENGINE OPTIMIZATOIN
  25. Many Americans begin their purchasing experience by doing online research to compare prices, quality, and the reviews of other shoppers. Even if they end up making their purchase in a store, they start their fact-finding and decision-making on the Internet.” JIM JANSEN SENIOR FELLOW PEW RESEARCH CENTER’S INTERNET & AMERICAN LIFE PROJECT SEPTEMBER 2010
  26. FACT Google is the new Yellow Pages.
  27. 61% of global Internet users research products ONLINE. SOURCE: INTERCONNECTED WORLD: SHOPPING AND PERSONAL FINANCE, 2012
  28. When researching branded products… 44% of online shoppers begin by using a search engine. SOURCE: INTERCONNECTED WORLD: SHOPPING AND PERSONAL FINANCE, 2012
  29. In May 2011... …Google sites led the search other market with 65% of SEARCH GOOGLE queries. SITES SOURCE: COMSCORE, MAY 2011
  30. Worldwide, we conduct 131B searches per month on the web. PER MINUTE 2,900,000 PER HOUR 175,000,000 PER DAY 4,000,000,000 SOURCE: COMSCORE, JANUARY 2010
  31. TV 57% of TV viewers use the web simultaneously. web SOURCE: NIELSON, 2009
  32. FACT Ranking high on search engines is no longer optional, it’s critical.
  33. 70% of the links search users click on are organic—not paid. PAID “WHICH SEARCH 25% RESULT LINK DID YOU CLICK ON FIRST?’” OTHER * 5% *INCLUDES NON- TRADITIONAL ORGANIC RESULTS, SUCH AS ORGANIC SHOPPING LINKS, 70% LOCAL RESULTS, NEWS, ETC. SOURCE: MARKETINGSHERPA, FEBRUARY 2007
  34. 60% of all organic clicks go to the top three organic search results. 27% 20% SHARE OF CLICKS 13% 10% 9% 7% 5% 4% 3% 3% 1 2 3 4 5 6 7 8 9 10 RANKING ON SEARCH RESULTS PAGE SOURCE: MARKETINGSHERPA, FEBRUARY 2007
  35. 75% of users never scroll past the first page of search results. SOURCE: MARKETSHARE.HITSLINK.COM, OCTOBER 2010
  36. The average click-through rate for paid search in 2010 (worldwide) was 2%. YANDEX 1.3% YAHOO! 1.4% GOOGLE 2.5% BING 2.8% SOURCE: COVARIO, JANUARY 2011
  37. FACT The more keyword-rich content you generate, the more search engines will find (and love) you.
  38. Businesses that ≥20 times/month get 5X more traffic than those who ≤4 times/month. SOURCE: HUBSPOT, LEAD GENERATION LESSONS FROM 4,000 BUSINESSES, 2011
  39. Businesses with websites of 401-1000 get 6X more leads than those with 51-100 . SOURCE: HUBSPOT, LEAD GENERATION LESSONS FROM 4,000 BUSINESSES, 2011
  40. Companies that blog have 97% more inbound links. 97% AVG # OF LINKS AVG # OF LINKS WITHOUT A BLOG WITH A BLOG SOURCE: HUBSPOT, STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  41. Companies with more indexed web pages get way more leads. 74 236% MEDIAN MONTHLY LEADS 22 12 7 5 <60 60-120 121-175 176-310 >311 # OF INDEXED PAGES SOURCE: HUBSPOT, STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  42. THE BOTTOM LINE If Google can’t find, neither will anyone else.
  43. EMAIL MARKETING
  44. 27% of emails were opened on a mobile device during the second half of 2011… 30% 27% 25% …up from 20% 20% during the first half 20% 15% of 2011 10% 5% 0% Early 2011 Late 2011 SOURCE: KNOTICE, APRIL 2012
  45. >80% of email marketers send the same content to all subscribers SOURCE: EXPERIAN, APRIL 2012
  46. The word "exclusive" in email promotional campaigns increases unique open rates by 14%. 14% Not Exclusive Exclusive SOURCE: EXPERIAN, APRIL 2012
  47. 84% of B2B marketers use segment targeting in their email campaigns. SOURCE: BTOB MAGAZINE, MARCH 2012
  48. 59% of B2B marketers say email is the most effective channel in generating revenue. $$$$$$$ SOURCE: BTOB MAGAZINE, MARCH 2012
  49. …of email less than marketing companies 1/3 regularly test their email marketing campaigns. SOURCE: ECONSULTANCY, MARCH 2012
  50. Morning emails get high CTR. SOURCE: THE SCIENCE OF EMAIL MARKETING, 2011
  51. Investment in email marketing will grow from $1.3B in 2010 to $2B by 2014. 2.5 2 1.5 1 0.5 0 2010 2014 SOURCE: FORRESTER RESEARCH, JANUARY 2012
  52. The fresher your list, the better! SOURCE: THE SCIENCE OF EMAIL MARKETING, 2011
  53. Most users report reading email on mobile devices. SOURCE: THE SCIENCE OF EMAIL MARKETING, 2011
  54. FACT Send email early in the morning.
  55. SOCIAL MEDIA
  56. While social media is not the silver bullet that some pundits claim it to be, it is an extremely important & relatively low cost touch point that has a direct impact on sales & positive word of mouth.” JOSH MENDELSOHN VICE PRESIDENT CHADWICK MARTIN BAILEY
  57. FACT Social media isn’t a fad. It’s a revolution.
  58. Social media & blogs generate real customers. % OF CHANNEL USERS WHO ACQUIRED A 62% CUSTOMER THROUGH THIS CHANNEL 60% 57% 52% 44% 40% 20% 0% Company Blog LinkedIn Facebook Twitter SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  59. US Internet users spend 3X more minutes on blogs & social networks than on email. VIDEOS/MOVIES 4% PORTALS 4% EMAIL 8% ONLINE GAMES 10% SOCIAL 24% NETWORKS/BLOGS SOURCE: THE NIELSEN COMPANY, NOVEMBER 2010
  60. Social media use in the U.S. has increased by 356% since 2006. 2006 2012 SOURCE: NETPOP RESEARCH, ARIL 2012
  61. Social media penetration keeps growing across different age groups. 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 0-11 12-17 18-24 25-34 35-44 45-54 55-64 65+ INTERNET USERS WHO USE SOCIAL NETWORKS VIA ANY DEVICE AT LEAST ONCE PER MONTH SOURCE: EMARKETER, FEBRUARY 2011
  62. The world is becoming more SOCIAL. 4.6 4.4 3.7 2.9 2.7 2.3 1.8 Shopping Browsing Gaming Multimedia Social News Email AVG HOURS/WEEK SPENT ON THIS ONLINE ACTIVITY, WORLDWIDE SOURCE: TNS, OCTOBER 2010
  63. FACT Social media has real business value.
  64. The top 20% of B2B marketers in social media lead generation have increased revenue by 20% in 2011. SOURCE: ABERDEEN RESEARCH, MARCH 2012
  65. Social media conversations actively influence purchases. ON SOCIAL MEDIA, I AM 55% 55% MOST INFLUENCED BY…” 51% 39% 38% 35% 26% FRIENDS PEOPLE LIKE EXPERTS ONLINE BRANDS RETAILERS INFLUENTIAL YOU FRIENDS BLOGGERS SOURCE: EMARKETER, MAY 2010
  66. 63% of companies using social media say it has increased marketing effectiveness—among other benefits. Increasing effectiveness of marketing 63% Increasing customer satisfaction 50% Reducing marketing costs 45% Reducing support costs 35% Reducing time to market for 26% products/services Increasing product/service innovation 24% Increasing revenue 24% SOURCE: MCKINSEY GLOBAL INSTITUTE, DECEMBER 2010
  67. U.S. local SMBs actively use social media marketing to promote their businesses. FACEBOOK 70% LINKEDIN 58% TWITTER 40% YELP 32% YOUTUBE 27% MYSPACE 19% FOURSQUARE 9% GOWALLA 3% SOURCE: MERCHANT CIRCLE, FEBRUARY 2011
  68. 57% of SMBs say social media is beneficial to their business. VERY BENEFICIAL DO NOT USE 27% 33% SOMEWHAT NOT VERY BENEFICIAL BENEFICIAL 30% 10% SOURCE: AD-OLOGY RESEARCH, NOVEMBER 2010
  69. More than 1/2 of U.S. SMBs say social media sites play an important role in active sales. “HOW IMPORTANT IS SOCIAL MEDIA IN SEEKING VERY OUT POTENTIAL NEW IMPORTANT CUSTOMERS/CLIENTS ?” 15% NOT IMPORTANT 47% SOMEWHAT IMPORTANT 38% SOURCE: FORBES INSIGHTS, MAY 2010
  70. More than 1/3 of US SMBs say social media helps them get found online. GENERATE SALES 6% “SOCIAL MEDIA HELPS ME TO…” CUT DOWN ON MY MARKETING COSTS 8% MARKET MY BUSINESS TO CUSTOMERS 12% INCREASE TRAFFIC TO MY WEBSITE 15% INCREASE THE EXPOSURE OF MY BUSINESS 39% SOURCE: AMERICAN EXPRESS, SEPTEMBER 2010
  71. Social media helps B2B marketers improve search results. Driving inbound links 48% Increase page rank 45% Influence organic SEO 40% Influence keyword purchases 26% “SOCIAL MEDIA IMPROVES MY SEARCH RESULTS VIA…” SOURCE: BTOB MAGAZINE, JULY 2010
  72. 61% of US marketers use social media to increase lead generation DIRECTIVE FROM MANAGEMENT I DO NOT KNOW WHY 3% WE HAVE ONE 4% MY COMPETITORS ARE “THE MAIN REASON MY DOING IT COMPANY IS 5% IMPLEMENTING A SOCIAL MEDIA STRATEGY IS… TO INCREASE LEAD MONITOR THE CONVERSATION ABOUT GENERATION MY BRAND 61% 27% SOURCE: R2INTEGRATED, APRIL 2010
  73. LinkedIn drives the most customers to B2B. I’M A B2B COMPANY 80% THAT ACQUIRED A CUSTOMER 65% THROUGH THIS CHANNEL. 60% 55% 43% 40% 40% 20% 0% LinkedIn Company Blog Facebook Twitter SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  74. Facebook drives the most conversions for B2C. I’M A B2C COMPANY THAT ACQUIRED A CUSTOMER THROUGH THIS 80% 77% CHANNEL. 60% 60% 55% 51% 40% 20% 0% LinkedIn Company Blog Facebook Twitter SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  75. The average user spent only 3 minutes on Google+ in January 2012 450 405 400 350 AVERAGE MINUTES/MONTH 300 250 200 150 100 89 50 3 0 Google+ Facebook Pinterest SOURCES: COMSCORE, 2012
  76. Females are greatly overrepresented on PINTEREST. SOURCES: ALEXA, 2012
  77. …is from the U.S. 65% of Pinterest's global web traffic… SOURCES: ALEXA, 2012
  78. Pinterest drives more referral traffic than Google Plus, LinkedIn and YouTube combined. PINTEREST Google+ LinkedIn YouTube SOURCE: SHAREAHOLIC, FEBRUARY 2012
  79. BOTTOM LINE It’s time to go social.
  80. BLOGGING
  81. The bottom line is that blogging is like sex. You can’t fake it. You can’t fake passion. You can’t fake wanting to engage with the public. If you do, it will ultimately be an unsatisfying experience for both the blogger and their readers.” KEVIN ANDERSON FREELANCE JOURNALIST & FORMER BLOGS EDITOR FOR THE GUARDIAN
  82. FACT Blogs keep growing —in volume & value.
  83. There are 152,000,000 blogs on the Internet. SOURCE: UM, OCTOBER 2010
  84. Blog frequency impacts customer acquisition. % OF BLOG USERS WHO ACQUIRED A CUSTOMER THROUGH THEIR BLOG 100% 92% 78% 66% 70% 56% 50% 43% 0% Less Than Monthly Weekly 2-3 Times Per Daily Multiple Monthly Week Times a Day SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  85. The global population of blog readers keeps growing. 60% 50% 40% 30% 20% 10% 0% 2008 2009 2010 2011 2012 % OF DAILY INTERNET USERS WHO READ BLOGS AT LEAST MONTHLY SOURCE: EMARKETER, AUGUST 2010
  86. 81% of marketers rated their blog as USEFUL or BETTER. SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  87. There are 31% more bloggers today than there were three years ago. 28.1 26.2 24.0 22.9 2008 2009 2010 2011 INTERNET USERS WHO UPDATE A BLOG AT LEAST MONTHLY (MILLIONS) SOURCE: EMARKETER, AUGUST 2010
  88. Most people read blogs more than once/day. 46% 32% 18% 3% 3% LESS THAN ONCE ONCE A MONTH ONCE A WEEK ONCE A DAY MORE THAN A MONTH ONCE A DAY SOURCE: HUBSPOT, THE SCIENCE OF BLOGGING 2010
  89. Most people read 5-10 blogs. 38% 29% 22% 5% 3% LESS THAN 5 5 TO 10 10 TO 50 50 TO 100 MORE THAN 100 NUMBER OF BLOGS SOURCE: HUBSPOT, THE SCIENCE OF BLOGGING 2010
  90. Nearly 40% of US companies use blogs for marketing purposes. 39% “MY COMPANY USES A BLOG 34% FOR MARKETING PURPOSES.” 29% 25% 16% 2007 2008 2009 2010 2011 SOURCE: EMARKETER, AUGUST 2010
  91. FACT Blogging can really move the needle.
  92. Blog articles influence purchases. DECIDE ON A PRODUCT/SERVICE 21% REFINE CHOICES 19% GET SUPPORT/ANSWERS 19% DISCOVER PRODUCTS/SERVICES 17% ASSURE 14% “BLOG ARTICLES PLAY A ROLE IN INSPIRE A PURCHASE 13% THIS ASPECT OF THE PURCHASE PROCESS.” EXECUTE A PURCHASE 7% SOURCE: JUPITER RESEARCH, OCTOBER 2008
  93. Companies that blog have 55% more website visitors. 2250 55% 1480 # OF MONTHLY VISITORS DON’T BLOG BLOG SOURCE: HUBSPOT, 2010
  94. B2C companies that blog generate 88% more leads per month than those who do not. 15 88% # OF MEDIAN MONTHLY LEADS 8 DON’T BLOG BLOG SOURCE: HUBSPOT, STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  95. B2B companies that blog generate 67% more leads per month than those who do not. 15 67% # OF MEDIAN MONTHLY LEADS 9 DON’T BLOG BLOG SOURCE: HUBSPOT, STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  96. Companies with >51 blog articles experience a 77% lift 23 77% in median monthly leads. 13 # OF MEDIAN MONTHLY LEADS 10 10 <12 12-23 24-51 >51 # OF BLOG ARTICLES SOURCE: HUBSPOT, STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  97. Blogging frequency has a direct & significant impact on lead-gen. 89% 76% 78% 72% # OF MEDIAN MONTHLY LEADS 49% 33% < MONTHLY MONTHLY WEEKLY 2-3X/WEEK DAILY MULTIPLE TIMES/DAY FREQUENCY OF BLOG POSTS SOURCE: HUBSPOT, STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  98. FACT Bloggers are “morning people.”
  99. Morning is the most popular time to read blogs. 79% 64% 51% % OF BLOG READERS 40% MORNING AFTERNOON EVENING NIGHT SOURCE: HUBSPOT, THE SCIENCE OF BLOGGING 2010
  100. Blog reading peaks around 10AM. # OF VIEWS SOURCE: HUBSPOT, THE SCIENCE OF BLOGGING 2010
  101. Link-sharing among blog readers # OF LINKS SHARED peaks around 7am. SOURCE: HUBSPOT, THE SCIENCE OF BLOGGING 2010
  102. Commenting on blogs # OF COMMENTS peaks around 8am. SOURCE: HUBSPOT, THE SCIENCE OF BLOGGING 2010
  103. THE BOTTOM LINE Blog early and often.
  104. FACEBOOK
  105. People share, read and generally engage more with any type of content when it’s surfaced through friends and people they know and trust.” MALORIE LUCICH, FACEBOOK SPOKESPERSON FEBRUARY 2011
  106. FACT Facebook has a massive & highly engaged audience.
  107. Facebook is effective for B2C customer acquisition. B2B B2C 80% 77% % of channel users this channel who 65% acquired a customer through 60% 60% 55% 55% 51% 43% 40% 40% 20% 0% LinkedIn Company Blog Facebook Twitter SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  108. Brands get a 46% increase in user engagement with FACEBOOK TIMELINE. SOURCE: SIMPLY MEASURED, HTTP://BIT.LY/HNJLFR
  109. Brands get a 65% increase in interactive content with FACEBOOK TIMELINE. SOURCE: SIMPLY MEASURED, HTTP://BIT.LY/HNJLFR
  110. of consumer comments on 35% company Facebook Pages are compliments. SOURCE: AT KEARNEY, HTTP://BIT.LY/HNK1EX
  111. 70% of Facebook news consumers follow links posted by FRIENDS or FAMILY.
  112. The median ratio of Facebook VIEWS : SHARES : 9:1 SOURCE: BUZZFEED, HTTP://BIT.LY/HNLUKL
  113. 93% of US adult Internet users are on Facebook. 164 Million 152 Million SOURCE: BLOGHER, APRIL 2011
  114. 1 out of every 7 minutes online is spent on Facebook. SOURCE: COMSCORE, DECEMBER 2011
  115. The average Facebook user spends ~7 hours/month on Facebook. 7HOURS SOURCES: COMSCORE
  116. Facebook is overtaking Google and Yahoo in total time spent online. 41.5 40.5 40.5 39.1 44 43.2 38.2 39.9 37.9 36 38.6 38.7 34.6 MINUTES SPENT (BILLIONS) 35.8 32.2 34.3 27.6 26.7 20 16 16.7 15.8 13 Yahoo! Sites 12 11.4 9.3 Google sites 5.9 6.4 6.4 5.6 Facebook Jul-07 Dec-07 Apr-08 Jul-08 Dec-08 Apr-09 Jul-09 Dec-09 Apr-10 Jul-10 SOURCE: COMSCORE, AUGUST 2011
  117. Facebook has become the top choice for social sign-in. OTHER 8% WINDOWS LIVE 6% TWITTER 7% FACEBOOK 35% YAHOO 13% GOOGLE 31% SOURCE: JANRAIN, APRIL 2011
  118. Facebook has become the preferred way of sharing content, second only to email (for now). 84% EMAIL 88% 44% FACEBOOK 54% 18% TELEPHONE 31% 7% Male MAIL 10% Female 5% PRINT OUT 8% SOURCE: CHADWICK MARTIN BAILEY, SEPTEMBER 2010
  119. We’re not just engaging with our friends on Facebook. We’re engaging with businesses of all kinds. 17 ARTISTS 92 43 MEDIA 57 Avg # of Comments/post Avg. # of Likes/post 9 BRANDS 54 NOTE: PAGES ANALYZED HAVE AT LEAST 100K “LIKES” SOURCE: VISIBLI, APRIL 2011
  120. Many internet activities that once took place on separate, isolated venues are now funneled through Facebook. These include email, instant messaging, blogging, gaming, video-sharing and online shopping.” FACEBOOK USERS: THE JUGGERNAUT ROLLS ON PAUL VERNA | MARCH 21, 2011 | EMARKETER
  121. FACT Facebook has real business value.
  122. Most US B2B marketers agree that Facebook is an effective marketing tool. FACEBOOK 51% LINKEDIN 45% TWITTER 35% “THIS SITE IS SOMEWHAT TO MYSPACE 25% EXTREMELY EFFECTIVE AS A MARKETING TOOL.” SOURCE: OUTSELL, DECEMBER 2009
  123. More than half of SMBs say Facebook is beneficial to their business. DO NOT USE VERY 32% BENEFICIAL 30% SOMEWHAT NOT VERY BENEFICIAL BENEFICIAL 25% 13% SOURCE: AD-OLOGY, NOVEMBER 2010
  124. More than 1/3 of marketers say Facebook is “critical” or “important” to their business. Not Useful Critical 14% 15% Important Somewhat 24% Useful 24% Useful 24% SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  125. The number of marketers who say Facebook is “critical” or “important” to their business has increased by 75% in three years. 45% 42% 75% 40% 35% 30% 25% 24% 20% 15% 10% 5% 0% In 2009 In 2012 SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  126. THE BOTTOM LINE If you don’t like Facebook yet, you will
  127. TWITTER
  128. 129
  129. FACT Virtually everyone has heard of Twitter. Not everyone is using it (yet).
  130. Roughly 9% of adult Americans use Twitter. 152 Million 21 Million SOURCE: EMARKETER, APRIL 2011
  131. The average Twitter user has 27 followers. SOURCE: RJMETRICS, JANUARY 2010
  132. 25% of Twitter accounts have no followers. FOLLOW ME? SOURCE: RJ METRICS, JANUARY 2010
  133. 40% of Twitter accounts have never sent a single tweet. SOURCE: RJ METRICS, JANUARY 2010
  134. Only 18% of Twitter users tweet >once/day. SEVERAL TIMES/DAY 18% AT LEAST ONCE/DAY 15% AT LEAST ONCE/WEEK 30% AT LEAST ONCE/MONTH 22% LESS THAN ONCE/MONTH 15% SOURCE: RJMETRICS, JANUARY 2010
  135. FACT Twitter users are young, smart, affluent, & tech-savvy.
  136. 1/3 of monthly Twitter users are 25-34 years old. 33% 19% 18% 11% 12% 7% AGE 12-17 AGE 18-24 AGE 25-34 AGE 35-44 AGE 45-54 AGE 55+ SOURCE: EDISON RESEARCH, 2010
  137. The majority of US Twitter users are 18-29 years old. AGE 18-29 14% AGE 30-45 10% AGE 46-64 6% AGE 65+ 1% SOURCE: PEW RESEARCH CENTER, JANUARY 2010
  138. US Twitter users are more educated than the general population. 33% MONTHLY TWITTER USERS 18+ 30% TOTAL POPULATION 18+ 23% 23% 19% 17% 16% 13% 12% 8% ADVANCED DEGREE SOME GRADUATE 4-YR COLLEGE 1-3 YRS OF COLLEGE HIGH SCHOOL/LESS CREDITS SOURCE: EDISON RESEARCH, 2010
  139. US Twitter users have higher incomes than the general population. 23% MONTHLY TWITTER USERS 18+ 20% 20% TOTAL POPULATION 18+ 17% 15% 14% 13% 11% 10% 8% >$100K $75K - $100K $50K - $75K $25K-$50K UNDER $25K SOURCE: EDISON RESEARCH, 2010
  140. US Twitter users tend to be “early adopters.” TOTAL POPULATION 12+ AMONG THE 1ST TO BUY/TRY NEW 10% PRODUCTS 19% MONTHLY TWITTER USERS 12+ BUY/TRY NEW PRODUCTS BEFORE 12% OTHERS, NOT FIRST 25% BUY/TRY NEW PRODUCTS SAME AS 27% OTHERS 29% BUY/TRY NEW PRODUCTS AFTER 24% OTHERS, NOT LAST 16% USUALLY LAST TO KNOW TO TRY/BUY 25% NEW PRODUCTS 11% SOURCE: EDISON RESEARCH, 2010
  141. For Twitter users, Internet > TV. 73% “THE MEDIUM THAT IS MOST ESSENTIAL TO MY LIFE IS…” MONTHLY TWITTER USERS 12+ 42% TOTAL POPULATION 12+ 37% 25% 14% 13% 11% 3% NEWSPAPER RADIO TV INTERNET SOURCE: EDISON RESEARCH, 2010
  142. Twitter users spend a lot of time online. 4:00 3:22 3:25 “I SPEND HH:MM PER DAY WITH EACH OF THESE MEDIA.” 2:41 MONTHLY TWITTER USERS 12+ 2:05 1:56 TOTAL POPULATION 12+ 0:26 0:28 NEWSPAPER RADIO TV INTERNET SOURCE: EDISON RESEARCH, 2010
  143. FACT Twitter + Business = $$$
  144. More than 1/2 of active Twitter users follow companies, brands or products FOLLOW on social networks. SOURCE: EDISON RESEARCH, 2010
  145. Twitter plays an active role in purchasing decisions. LEARN ABOUT 42% PRODUCTS/SERVICES PROVIDE OPINIONS ABOUT 41% PRODUCTS/SERVICES ASK FOR OPINIONS ABOUT 31% PRODUCTS/SERVICES LOOK FOR DISCOUNTS/SALES 28% PURCHASE 21% PRODUCTS/SERVICES “I USE TWITTER TO...” SEEK CUSTOMER SUPPORT 19% SOURCE: EDISON RESEARCH, 2010
  146. 79% of US Twitter users are more likely to recommend brands they follow. NOT SURE NO 6% 15% YES, FOR MANY BRANDS YES, FOR A 23% FEW BRANDS 56% SOURCE: EDISON RESEARCH, 2010
  147. 67% of US Twitter users are more likely to buy brands they follow. NOT SURE 10% NO 23% YES, FOR A FEW BRANDS YES, FOR 42% MANY BRANDS 25% SOURCE: EDISON RESEARCH, 2010
  148. 57% of all companies that use social media for business, use Twitter. DON’T USE TWITTER 43% USE TWITTER 57% SOURCE: BUSINESS.COM, SEPTEMBER 2009
  149. B2B companies are far more likely to use Twitter than B2C companies. 75% “MY COMPANY TWEETS.” 49% B2B B2C SOURCE: BUSINESS.COM, SEPTEMBER 2009
  150. Twitter drives more customers for B2C. “YES, WE HAVE ACQUIRED A CUSTOMER VIA 55% TWITTER. 40% B2B B2C SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  151. More than 1/3 of marketers say Twitter is “critical” or “important” to their business. Not Useful Critical 14% 15% Somewhat Useful 24% Important 24% Useful 24% SOURCE: STATE OF INBOUND MARKETING, HUBSPOT, MARCH 2012
  152. Companies that use Twitter average 2x more leads/month than those that do not. 86 # OF MEDIAN MONTHLY LEADS USE TWITTER DON’T USE TWITTER 43 31 15 10 5 <11 EMPLOYEES 11-50 EMPLOYEES >50 EMPLOYEES SOURCE: HUBSPOT STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  153. B2C companies with >100 followers have 146% more leads/month than those with <100. 35 146% 32 # OF MEDIAN MONTHLY LEADS 14 11 <21 21-100 101-500 >500 # OF FOLLOWERS SOURCE: HUBSPOT STATE OF INBOUND MARKETING LEAD GENERATION REPORT, 2010
  154. FACT Don’t be a twit. Start tweeting.
  155. MOBILE
  156. There are 271 MILLION mobile subscribers in the U.S. alone. SOURCE:,INTERNATIONAL TELECOMMUNICATION UNION (ITU), JULY, 2011
  157. 54% of iOS web traffic is devoted to search VS the 36% Internet average. SEARCH THROUGH IOS 54% 36% IOS INTERNET AVERAGE SOURCE: CHITIKA, APRIL 2012
  158. 60% of consumers do product or service research “several times a month” via a mobile device. SOURCE: LOCAL CORPORATION, APRIL 2012
  159. 1% of emails are first opened on mobile devices, then on desktop PCs later. SOURCE: KNOTICE, MARCH 2012
  160. FACT Optimize your website & email for mobile.
  161. 9 out of 10 mobile searches lead to action. OVER HALF lead to purchase. SOURCE: SEARCH ENGINE LAND, 2011
  162. 90% of text messages are read within 3 MINUTES of being delivered. SOURCE: 2011 MOBILE STARTEGT FOR COMPANIES, IMPIGERMOVILE, 2011
  163. 4 BILLION of the 6.8 BILLION people on the planet, use a mobile phone. 3.5 BILLION of them use a toothbrush. SOURCE: 60 SECOND MARKETER, 2011
  164. MAKE YOUR MARKETING AWESOME Try HubSpot FREE for 30 days! http://HubSpot.com/free-trial
  165. IF YOU THOUGHT blog.hubspot.com/ Twitter.com/hubspot THAT THIS WAS Facebook.com/hubspot AWESOME, Linkedin/com/hubspot PERHAPS YOU’D Youtube.com/hubspot LIKE TO BE flickr.com/photos/hubspot FRIENDS ONLINE? Slideshare.net/hubspot
  166. Search Engine Optimization Blogging & Social Media Lead Generation All-in-One Lead Marketing Software Management Email & Automation Marketing Analytics

Hinweis der Redaktion

  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:106801Source: eMarketer April 2011
  • http://totalaccess.emarketer.com/Chart.aspx?R=105978&amp;dsNav=Ro:8,N:1064Chart Title: Time Spent per Day on the Internet According to US Consumers, Oct 2010 (% of respondents) Publication Date: January 12, 2011Topics:Internet UsageGeographies: North America&gt; United StatesSources: The Media Audit
  • http://totalaccess.emarketer.com/Chart.aspx?R=105978&amp;dsNav=Ro:8,N:1064Chart Title: Time Spent per Day on the Internet According to US Consumers, Oct 2010 (% of respondents) Publication Date: January 12, 2011Topics:Internet UsageGeographies: North America&gt; United StatesSources: The Media Audit
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:106801Source: eMarketer April 2011
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:106801Source: eMarketer April 2011
  • http://totalaccess.emarketer.com/Chart.aspx?R=105883Change in Investing in Paid vs. Unpaid/Earned Media According to Brand Marketers and Agencies Worldwide in 2011 (% of respondents) Publication Date: February 9, 2011Sources: AnswerLabSociety of Digital Agencies (SoDA)
  • http://totalaccess.emarketer.com/Chart.aspx?R=105883Change in Investing in Paid vs. Unpaid/Earned Media According to Brand Marketers and Agencies Worldwide in 2011 (% of respondents) Publication Date: February 9, 2011Sources: AnswerLabSociety of Digital Agencies (SoDA)
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:102039hart Title: Change in Investment for Select Marketing Tactics According to US B2B Marketers, Aug 2010 (% of respondents) Publication Date: October 19, 2010Topics:Marketing SpendingB2B MarketingGeographies: North America&gt; United StatesSources: MarketingSherpa
  • Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • OUTBOUND: direct mail, telemarketing and trade showsINBOUND: blogging, content publishing, search engine optimization, social media
  • Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • http://www.pewinternet.org/Reports/2010/Online-Product-Research/Findings.aspx
  • Google: 34,000 searches per second (2 million per minute; 121 million per hour; 3 billion per day; 88 billion per month, figures rounded)http://searchengineland.com/by-the-numbers-twitter-vs-facebook-vs-google-buzz-36709
  • 75% of users never scroll past the first page57% of internet users search the web everyday46% are for prodiucts &amp; services20% are for local businesses
  • 75% of users never scroll past the first page57% of internet users search the web everyday46% are for prodiucts &amp; services20% are for local businesses
  • 75% of users never scroll past the first page57% of internet users search the web everyday46% are for prodiucts &amp; services20% are for local businesses
  • RESEARCH DATA: How B-to-B Buyers Use Search (Google Surprise, Plus 28 Tables &amp; Charts) Feb 06, 2007http://www.marketingsherpa.com/content/?q=node/2568
  • RESEARCH DATA: How B-to-B Buyers Use Search (Google Surprise, Plus 28 Tables &amp; Charts) Feb 06, 2007http://www.marketingsherpa.com/content/?q=node/2568http://www.websitemagazine.com/content/blogs/posts/archive/2011/05/04/top-search-position-gains-37-percent-of-clicks.aspx
  • RESEARCH DATA: How B-to-B Buyers Use Search (Google Surprise, Plus 28 Tables &amp; Charts) Feb 06, 2007http://www.marketingsherpa.com/content/?q=node/2568
  • http://totalaccess.emarketer.com/Chart.aspx?R=104806&amp;dsNav=Ro:8,N:996-500Chart Title: Paid Search Clickthrough Rate Worldwide, by Search Engine, 2007-2010 Publication Date: January 6, 2011Topics:Clickthrough Rate (CTR)Paid SearchGeographies: WorldwideSources: Covario
  • Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV**DOUBLE CHECK THE #S!!! ACTUAL VALUES ARENT ON THE EXISTING CHARTS!!!
  • Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV**DOUBLE CHECK THE #S!!! ACTUAL VALUES ARENT ON THE EXISTING CHARTS!!!
  • Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • http://totalaccess.emarketer.com/Chart.aspx?R=105504&amp;dsNav=Ro:9,N:1064Chart Title: Top 5 Online Activities of US Internet Users, Ranked by Minutes Spent and Share of Time Spent Online, Nov 2010 (billions and % of total) Publication Date: January 11, 2011Topics:Internet UsageMedia ConsumptionSocial Network UsersGeographies: North America&gt; United StatesSources: The Nielsen Company
  • http://totalaccess.emarketer.com/Reports/Viewer.aspx?R=2000777
  • http://totalaccess.emarketer.com/Reports/Viewer.aspx?R=2000777
  • http://totalaccess.emarketer.com/Reports/Viewer.aspx?R=2000777
  • http://comscore.com/index.php//Press_Events/Press_Releases/2011/2/comScore_Releases_The_2010_U.S._Digital_Year_in_Review
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:96874&amp;xsrc=chart_articlexChart Title: Emerging Channels for Lead Generation in 2010* According to US Technology Marketers (% of respondents) Publication Date: May 25, 2010Topics:Lead GenerationMobile AdvertisingSocial Media MarketingTechnologyGeographies: North America&gt; United StatesSources: Unisfair
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:96874&amp;xsrc=chart_articlexChart Title: Emerging Channels for Lead Generation in 2010* According to US Technology Marketers (% of respondents) Publication Date: May 25, 2010Topics:Lead GenerationMobile AdvertisingSocial Media MarketingTechnologyGeographies: North America&gt; United StatesSources: Unisfair
  • Read more: http://wallblog.co.uk/2011/01/10/companies-using-social-media-are-making-more-money-says-mckinsey/#ixzz1EtaOL5o7http://www.mckinseyquarterly.com/Organization/Strategic_Organization/The_rise_of_the_networked_enterprise_Web_20_finds_its_payday_2716The rise of the networked enterprise: Web 2.0 finds its paydayMcKinsey’s new survey research finds that companies using the Web intensively gain greater market share and higher margins.DECEMBER 2010 • Jacques Bughin and Michael ChuiSource: McKinsey Global Institute
  • http://totalaccess.emarketer.com/Chart.aspx?R=106161&amp;dsNav=Ro:-1,Nrc:id-1132,N:1126-1125&amp;xsrc=TopicsPanelChart Title: Social Media and Other Websites Used by US Local Small Businesses to Promote Their Business, Feb 2011 (% of respondents) Publication Date: February 15, 2011Topics:Social Media MarketingSmall BusinessGeographies: North America&gt; United StatesSources: MerchantCircle
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:104744&amp;xsrc=chart_articlexChart Title: Ways that Social Media Benefits Their Business According to US Small Businesses, Nov 2010 (% of respondents) Publication Date: January 8, 2011Topics:Social Media MarketingSmall BusinessGeographies: North America&gt; United StatesSources: Ad-ology Research
  • http://totalaccess.emarketer.com/Chart.aspx?R=104753&amp;dsNav=Ro:4,Nrc:id-1132,N:1126-1125&amp;xsrc=TopicsPanelhart Title: Importance of Social Media Sites for Sales According to US SMBs, by Sales Type, May 2010 (% of respondents) Publication Date: January 5, 2011Topics:Social Media MarketingSmall BusinessGeographies: North America&gt; United StatesSources: DoremusForbes Insights
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:102089&amp;xsrc=chart_articlexChart Title: Leading Benefits of Using Social Media Tools According to US Small Businesses, Sep 2010 (% of respondents) Publication Date: October 18, 2010Topics:Social Media MarketingSmall BusinessGeographies: North America&gt; United StatesSources: American Express
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:99936&amp;xsrc=chart_articlexChart Title: Ways of Using Social Media to Improve Search Results, July 2010 (% of US B2B marketers) Publication Date: August 16, 2010Topics:B2B Social MediaGeographies: North America&gt; United StatesSources: BtoB magazineBusiness.com
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:95278&amp;xsrc=chart_articlexChart Title: Main Reason for Implementing a Social Media Strategy According to US Marketing Professionals, April 2010 (% of respondents) Publication Date: April 14, 2010Topics:Social Media MarketingGeographies: North America&gt; United StatesSources: R2integrated (R2i)
  • http://totalaccess.emarketer.com/Chart.aspx?R=97392&amp;dsNav=Ro:31,N:1136&amp;xsrc=TopicsPanelChart Title: Lead Referrals from Social Media Sites to B2B Sites, June 2010 Publication Date: June 9, 2010Topics:B2B Social MediaGeographies: North America&gt; United StatesSources: LeadForce1
  • im
  • Image http://www.flickr.com/photos/contentious/By agahranhttp://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:102385Chart Title: Internet Users in the US and Worldwide Who Read Blogs, 2008-2010 (% of respondents) Publication Date: October 1, 2010Topics:BlogsGeographies: North America&gt; United StatesWorldwideSources: UM
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:102385Chart Title: Internet Users in the US and Worldwide Who Read Blogs, 2008-2010 (% of respondents) Publication Date: October 1, 2010Topics:BlogsGeographies: North America&gt; United StatesWorldwideSources: UM
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:99616Chart Title: US Bloggers, 2008-2014 (millions and % of internet users) Publication Date: August 9, 2010Topics:BlogsGeographies: North America&gt; United StatesSources: eMarketer
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:99699Chart Title: US Companies Using Blogs for Marketing Purposes, 2007-2012 (% of total) Publication Date: August 11, 2010Topics:Social Media MarketingBlogsGeographies: North America&gt; United StatesSources: eMarketer
  • Source: State of Inbound Marketing Report - http://bit.ly/aewfHr
  • http://blog.digitalingredients.co.uk/2010/02/social-media-influence-purchase.html
  • Source: Data from over 1,500 small businesses - http://bit.ly/XDkQV
  • Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:106801Source: eMarketer April 2011
  • http://comscore.com/index.php//Press_Events/Press_Releases/2011/2/comScore_Releases_The_2010_U.S._Digital_Year_in_Review
  • http://www.pamorama.net/wp-content/uploads/2010/12/facebook-statistics.jpgEating data http://www.ers.usda.gov/AmberWaves/June08/DataFeature/Sleeping data http://psychdigest.com/a-perfect-nights-sleep/
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:106801Source: eMarketer April 2011
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:106801Source: eMarketer April 2011
  • http://www.pamorama.net/wp-content/uploads/2010/12/facebook-statistics.jpgEating data http://www.ers.usda.gov/AmberWaves/June08/DataFeature/Sleeping data http://psychdigest.com/a-perfect-nights-sleep/
  • http://www.pamorama.net/wp-content/uploads/2010/12/facebook-statistics.jpgEating data http://www.ers.usda.gov/AmberWaves/June08/DataFeature/Sleeping data http://psychdigest.com/a-perfect-nights-sleep/
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:93682&amp;xsrc=chart_articlexhart Title: Effectiveness* of Select Social Media Sites Among US B2B Marketers, December 2009 (% of respondents) Publication Date: March 8, 2010Topics:B2B Social MediaGeographies: North America&gt; United StatesSources: Outsell
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:104743&amp;xsrc=chart_articlexChart Title: Social Media Sites that US Small Businesses Believe Are Beneficial to Their Business, Nov 2010 (% of respondents) Publication Date: January 8, 2011Topics:Social Media MarketingSmall BusinessGeographies: North America&gt; United StatesSources: Ad-ology Research
  • http://techcrunch.com/2010/06/08/twitter-190-million-users/
  • http://themetricsystem.rjmetrics.com/2010/01/26/new-data-on-twitters-users-and-engagement/RJMetrics January 26, 2010
  • http://themetricsystem.rjmetrics.com/2010/01/26/new-data-on-twitters-users-and-engagement/RJMetrics January 26, 2010
  • http://themetricsystem.rjmetrics.com/2010/01/26/new-data-on-twitters-users-and-engagement/RJMetrics January 26, 2010
  • http://themetricsystem.rjmetrics.com/2010/01/26/new-data-on-twitters-users-and-engagement/RJMetrics January 26, 2010
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:93816Chart Title: US Adults Who Use Twitter, by Generation, January 2010 (% of respondents in each group) Publication Date: February 24, 2010Topics:Baby BoomersGeneration XMillennialsSeniorsMicrobloggingGeographies: North America&gt; United StatesSources: Pew Research Center
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • Twitter Usage In America: 2010The Edison Research/Arbitron Internet and Multimedia StudyTom Webster - Vice President, Strategy and MarketingEdison Research
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:93984Chart Title: US Twitter Users* Who Are More Likely to Buy/Recommend a Brand Since Becoming a Fan/Follower on Twitter, February 2010 (% of respondents) Publication Date: March 10, 2010Topics:Social Media MarketingGeographies: North America&gt; United StatesSources: Chadwick Martin BaileyiModerate Research Technologies
  • http://totalaccess.emarketer.com/Chart.aspx?dsNav=Nr:P_ID:93984Chart Title: US Twitter Users* Who Are More Likely to Buy/Recommend a Brand Since Becoming a Fan/Follower on Twitter, February 2010 (% of respondents) Publication Date: March 10, 2010Topics:Social Media MarketingGeographies: North America&gt; United StatesSources: Chadwick Martin BaileyiModerate Research Technologies
  • http://totalaccess.emarketer.com/Reports/Viewer.aspx?R=2000674Business.com estimated that
  • http://totalaccess.emarketer.com/Reports/Viewer.aspx?R=2000674Chart Title: Leading Social Media Initiatives Among B2B and B2C Companies in North America , September 2009 (% of respondents) Publication Date: November 16, 2009Topics:B2B Social MediaGeographies: North AmericaSources: Business.com
  • Source: State of Inbound Marketing Report - http://bit.ly/aewfHrUPDATED data from 2011 report except estimated the “somewhat” &amp; “not useful” numbers!
  • Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn
  • Source: State of Inbound Marketing Lead Generation Report - http://bit.ly/cVMpkn

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